Communication Software

What i dislike about Google Workspace is Storage Management

Storage is shared across services like Google Drive and Gmail, so it can fill up quickly, especially for teams handling large files.

Limited features vs desktop tools:.

Compared to apps like Microsoft Excel or Microsoft Word:

Google Sheets has fewer advanced formulas, macros, and data tools

Google Docs lacks deep formatting and layout controlInternet dependency

Works best with internet

Offline mode exists but is limited and sometimes unreliable. Review collected by and hosted on G2.com.

Working with email attachments often leads to multiple versions of the same file. With Google Docs, Google Sheets, and Google Slides, everyone works on a single live document with automatic saving and version history.

Benefit: No more “final_v3_updated_final” files — improved accuracy and time savings. Review collected by and hosted on G2.com.

Sometimes the UI/UX feels cluttered when switching between chat, meetings, and phone. Integrations with some LMS platforms are missing, which makes posting recordings manual. Performance dips on older laptops during big group calls. Pricing for Pro is a bit high for students without discounts. Onboarding could explain AI features better. I didn’t know smart recordings existed until weeks later. Review collected by and hosted on G2.com.

Zoom Workplace solves the problem of scattered tools for classes, group projects, and notes. With good UI/UX, I can jump between chat, calls, and recordings easily. Integrations with Calendar and Slack keep everything in one place. Performance is steady, so long study sessions don’t crash. Pricing works for my budget, and onboarding was smooth. AI features like transcripts and summaries save me hours when revising lectures. Review collected by and hosted on G2.com.

Microsoft Teams can sometimes feel sluggish, especially when I’m switching between chats, meetings, and different channels. In busy teams, notifications can quickly become overwhelming, and locating older messages or files isn’t always straightforward. The interface can also feel complicated for new users, and occasional audio, video, or connectivity problems can disrupt meetings. On top of that, some advanced features and integrations require additional configuration or licensing, which can drive up overall costs. Better performance, simpler navigation, and more efficient search and notification controls would significantly improve the overall user experience. Review collected by and hosted on G2.com.

Microsoft Teams helps solve communication and collaboration challenges by bringing chats, video meetings, file sharing, and team discussions into one centralized platform. It reduces the need for lengthy email exchanges and makes it easier to coordinate with colleagues across departments and locations.

Communication & Collaboration: Quick messaging, group chats, and video meetings help teams resolve queries faster and keep everyone aligned.

Productivity: Integration with Microsoft 365 applications such as Outlook, Word, Excel, and SharePoint makes it easier to share documents and collaborate in real time.

HR & Team Management: It supports interview coordination, onboarding discussions, employee announcements, policy communication, and daily team updates.

AI & Intelligence: AI-powered features can help summarize meetings, identify action items, and reduce the time spent reviewing discussions, depending on the available plan and configuration.

Cost & ROI: Consolidating communication and collaboration tools can reduce the need for separate applications and improve overall productivity.

Overall, Microsoft Teams helps me save time, improve coordination, maintain better communication records, and collaborate more effectively with colleagues. Review collected by and hosted on G2.com.

The port took a couple of tries because of the transfer PIN issue - getting the credentials right the first time would have saved a round trip. A minor hiccup, not a dealbreaker. Review collected by and hosted on G2.com.

I run a small tax practice and needed a proper business texting line with a registered caller ID instead of texting clients from a personal number. Quo handled the number port, the SMS registration, and the caller ID setup, so client texting now looks professional. Review collected by and hosted on G2.com.

One thing I dislike is that the interface can feel little lag especially when switching between meetings, messaging, it also feels complex to navigate specific item and can take more time to navigate certain settings. Performance is the main issue sometime when handling multiple features at the same time. Review collected by and hosted on G2.com.

Webex Suite helps solve the problem of using separate tools for meetings, messaging, calling and collaboration. Having these features in one platform makes it easier to communicate with teams, share information and manage day to day work. It also reduces the need of switch between different applications and helps keep communication more organized. Review collected by and hosted on G2.com.

At times, I’ve run into crashes or generally buggy days, but that’s honestly to be expected when you’re working with any recording platform. Review collected by and hosted on G2.com.

Over the years, they’ve evolved in a way that now covers almost all of my podcasting needs. I can do pretty much everything from one platform, and I really love that. Review collected by and hosted on G2.com.

Although the tech support was great, Nextiva did not plan for our needs on the front end. This left us needing more tech support and even hardware that was not anticipated in advance. This made for a bumpy implementation. Review collected by and hosted on G2.com.

We have an employee who recently moved out of state and is working remotely. We needed to be able to transfer calls to her from our main office. Nextiva has given us the ability to link her into our main phone line. We can now easily transfer incoming calls to her and she can even answer the call from her location. Previously, we had only one phone line. Now we each have our own extension and can make and receive multiple calls at once. Review collected by and hosted on G2.com.

One thing that would improve it concerns the way files get labeled in the cloud storage. If they have to be downloaded for any reason, you have to remember the name you gave it because that name does not carry over when it's downloaded. That's a bit frustrating. Review collected by and hosted on G2.com.

This is a really easy software to use and can be set up in minutes. Consider this for your classroom needs. Review collected by and hosted on G2.com.

With COVID we have several students who need their classes but are ill. We can accommodate them and we can accommodate having our guests who need to work from home too. Review collected by and hosted on G2.com.

The interface is cluttered, heavy, and complicated. Because Outlook tries to do everything, emails, calendars, contacts, and tasks—the screen can feel overwhelming with too many buttons and hidden menus. Unlike cleaner apps like Gmail, Outlook has a steep learning curve. Review collected by and hosted on G2.com.

It solves the annoying problem of app fatigue by combining my email, calendar, and to-do lists into one single screen. Instead of wasting time jumping back and forth between different apps, everything I need to manage my day is in front of me. This benefits me by saving time and letting me instantly turn a messy email into a neat calendar event or task with just a click.

It also tackles the problem of information overload. When my inbox is flooded with newsletters and campus spam, it is easy to miss a message from a professor. Outlook fixes this with its Focused Inbox, which automatically hides the clutter and puts my most important emails front and center. Review collected by and hosted on G2.com.

I feel like there are some features missing in GoTo Meeting that could be improved. I wish there was a way to sell products and services during the webinar while I'm live. Also, things could move a little faster during the calls. Setting it up initially was also very complex, which was a bit of a hurdle to get started. Review collected by and hosted on G2.com.

GoTo Meeting simplifies webinars for me, handling emails, follow-ups, and recordings smoothly. I love how easy it is to operate webinars and stay in contact with attendees. The whiteboard and presentation features are great too. Review collected by and hosted on G2.com.

I do not like that sometimes JioMeet has a lag in audio or video when there are network issues as compared to established international brands. Apart from that, I feel that the system is somewhat limited in terms of the overall ecosystem and the number of third-party applications that can be integrated into it. Review collected by and hosted on G2.com.

We were having trouble with disjointed remote communication and the high cost of maintaining multiple software subscriptions to run internal meetings, calls, and training sessions. With JioMeet, we can now host all kinds of meetings and client presentations smoothly in one place, which has also led to significant savings on our monthly software subscriptions. Review collected by and hosted on G2.com.

The main downside for me is that some of the advanced features can take a little time to understand, especially when setting up integrations or customising workflows. The UI is generally clean but a few settings feel buried and could be easier to find. I’d also like to see more flexibility in the AI features and more detailed customisation for call insight. Pricing is reasonable overall, but the cost can add up as you add more users and advanced features. Review collected by and hosted on G2.com.

Before RingEX, we struggled with managing calls, messaging and customer communication across different tools, which made follow-ups harder tp track. With RingEX, we can handle most communication from one platform and connect it with tools like Salesforce. this has reduced the time spent switching between systems and made follow-ups more consistent. For our team, it saves roughly 2-3 hours per week on communication management, while features like all insights and AI summaries also reduce manual note0-taking. Review collected by and hosted on G2.com.

The main thing I dislike is that some of the more advanced features and customization options could be better. Overall, the experience is good, but performance can sometimes depend on your internet connection, especially during longer meetings. Review collected by and hosted on G2.com.

Kloud Meeting meets my need for a simple, accessible platform for remote meetings and collaboration. It saves me time by making it easier to communicate with teammates, share information, and stay connected, without having to meet in person. Review collected by and hosted on G2.com.

I genuinely have very little to dislike about NUACOM. The UI/UX is straightforward and easy to navigate, and we have found the system simple to use day to day. The integrations have worked well for our requirements without creating unnecessary complexity.

In terms of performance, the platform has been reliable and consistent, which is particularly important for a business phone system. From a pricing and ROI perspective, I feel it provides good value for the functionality and flexibility offered.

The support and onboarding experience has also been positive, with help available when required and the setup process being relatively straightforward. The AI and intelligent features are a useful addition and add further value to the overall platform.

Overall, I have not encountered any significant problems or shortcomings that I could fairly highlight as a dislike. NUACOM has met our business needs very well so far. Review collected by and hosted on G2.com.

Missed phone calls and missed oppertunities Review collected by and hosted on G2.com.

Not much I can say I dislike. I guess I just dislike the mobile app as its not my favorite thing to use when making calls. I think if possible, it would be cool it I could somehow use my native phone app to make calls from this number. Review collected by and hosted on G2.com.

For our sales and customer service team, it’s been super simple to assign licenses and provide numbers to our user base. Since we have offshore customer service reps, this works much better than having to provide an actual SIM card or a separate cell phone for them to use. They can also use the browser site if they can’t use the desktop app, which makes it even easier to support different setups. Review collected by and hosted on G2.com.

Locked into an initial 3-year agreement, and we couldn't downsize during that time, but it was easy enough to adjust after the initial contract. Review collected by and hosted on G2.com.

Our office suite doesn't have any phone lines at all, so being able to use IP telephony was a must. Saves us having to install phone lines! Review collected by and hosted on G2.com.

The calendar interface isn't very intuitive. It tries to pull meeting details from emails automatically, but I found the experience confusing, I gave up on it after about five to ten minutes of trying to use it. The impact is that I don't use Superhuman for scheduling at all, I fall back to a separate calendar tool for that, which means I'm managing two systems instead of one. A clearer, more guided flow for confirming or editing the details it pulls from an email would go a long way.

The AI auto-respond feature also needs work. Drafting and rewriting emails with AI works well, but auto-respond only seems to look at the most recent message in a thread rather than the full context of the conversation. The impact is that its suggested responses are sometimes off-base or miss something earlier in the thread, so I have to double-check and rewrite them anyway, which cuts into the time savings the feature is supposed to provide. Having auto-respond pull context from the full thread, not just the last message, would make it much more reliable to use. Review collected by and hosted on G2.com.

Before using Superhuman, keeping track of follow-ups across a large number of contacts with different response times and communication styles was hard to manage consistently. Now, the Scheduler helps me choose the right time to send a given email based on who I'm reaching, which has cut down on the guesswork and missed timing that used to slow things down.

We also struggled with the sheer volume of repetitive email during high-output stretches, at one point I was sending close to a thousand emails in a short period. Snippets solved that by letting me reuse templated responses instead of writing each one from scratch, which made that volume manageable instead of overwhelming. The keyboard shortcuts for deleting, categorizing, and marking emails done have also sped up day to day inbox management, so I spend less time on triage and more time on the actual work.

On top of that, performance has been reliable even under heavy use, and the Claude integration fits into how I already work rather than requiring a separate workflow. When I've had questions or requested a feature, support has responded quickly, and since my company covers the cost, the pricing has felt reasonable for the value we get. Review collected by and hosted on G2.com.

While TeleCMI works well overall, I wish the notification system was more consistent, as I occasionally miss updates or alerts. The initial setup and configuration can also take some time if you're new to the platform. Additionally, having more detailed documentation and video tutorials would make it easier to learn some of the advanced features and also we need a customized report. Review collected by and hosted on G2.com.

TeleCMI helps us manage all our customer calls from a single platform, making communication much more organized and efficient. Features like call routing, call recording, and real-time analytics have improved our response times and helped us track customer interactions more effectively. It has reduced the need for manual follow-ups, improved team productivity, and made it easier to deliver better customer support. Review collected by and hosted on G2.com.

Not much to report. A few additional features for advanced users would be a real plus, even though, as it stands, the product already perfectly meets my needs. Review collected by and hosted on G2.com.

Allo allows me to work with my French clients while being based in Colombia. Having a French number makes communication easier and allows me to remain reachable under the same conditions as if I were in France. I use this service daily for my professional calls: it allows me to work efficiently without having to subscribe to a phone line in France. Review collected by and hosted on G2.com.

Recognize the CDN exchange to make it easier for us to remain as customers. Review collected by and hosted on G2.com.

It is easier to coordinate communications with the board. It is nice to do quick votes without asking for email responses. We do not have a lot of staff, and with boardable, we have made it the one source to provide access to critical documents. Review collected by and hosted on G2.com.