Communication Software

handling very large or highly complex datasets in sheets can sometimes feel limited compared to dedicated data tools. but overall its great and works perfect. Review collected by and hosted on G2.com.

it has improved how we manage data quality processes, collaborate across trams and document issues and improvements, it helps keep data discussions organized, visible and actionable, making it a valuable tool for any data focused role. the integration reduces manual work and improve transparency in data quality workflow. also the AI features are helpful for everyday tasks. we can comment directly on sheets or docs, which helps resolve data issues faster and keeps discussions linked to the actual data. Review collected by and hosted on G2.com.

One aspect I find frustrating about Microsoft Teams is how easily it becomes noisy and cluttered as more people use it. If there isn't strict governance, channels and notifications can quickly get out of hand, making it harder to stay focused and work efficiently. I've also noticed that performance can be unreliable, especially in larger organizations or during busy meetings. Additionally, when it comes to advanced configuration or troubleshooting, Teams often feels less transparent than some other specialized collaboration tools. Review collected by and hosted on G2.com.

Microsoft Teams addresses the challenge of fragmented communication and collaboration by unifying messaging, meetings, file sharing, and application workflows within one platform. This integration lessens the need for various disconnected tools and establishes a central source of truth for team interactions and documents. Consequently, it enhances coordination, accelerates decision-making, and supports more efficient collaboration across different teams, locations, and time zones, all while upholding consistent security and compliance. Review collected by and hosted on G2.com.

There are a few aspects of Zoom Workplace that I find frustrating. First, the increasing number of features—such as docs, whiteboard, tasks, and AI tools—makes the interface feel cluttered and more difficult to navigate compared to the classic version of Zoom. Additionally, the chat experience is inconsistent; Zoom Chat lacks the polish and intuitive design of dedicated messaging platforms like Slack or Teams, particularly when it comes to managing ongoing conversations. Review collected by and hosted on G2.com.

Zoom Workplace primarily addresses the issue of fragmented communication and collaboration, which leads to several notable benefits. One major problem it tackles is the use of too many disconnected tools, as meetings, chats, calls, and collaborative work are often spread across different applications. It also helps overcome the challenges of remote and hybrid work by providing teams with dependable ways to meet, share context, and collaborate regardless of their location. Additionally, it improves the efficiency of meetings, which can otherwise be difficult to follow, poorly documented, or hard to act upon.

For me, this means I can transition smoothly from chat to meeting to screen sharing without needing to switch between platforms. Meetings have become more productive due to features such as screen sharing, breakout rooms, live captions, and meeting summaries. Collaboration also feels more inclusive, as people can join from virtually anywhere, on almost any device, with very little setup required. Review collected by and hosted on G2.com.

The only issue I have with Quo is the use of the AI Assistant in the https://support.quo.com/ page when I'm logged into a browser that is highly secured. The AI UI doesn't respond with any errors that its working or not working. The AI UI doesn't do anything when I type in a question or any text. Of course when I'm in an environment with a less secured browser the AI Assistant works fine. Other than that everything else in the dashboard to the services I have no issues with.

The Quo Dashboard could provide some additional MFA methods. Perhaps offering the use of Yubikey and or an Authentication app. Review collected by and hosted on G2.com.

Right now Quo is solving the issue of having a VOIP dashboard I can text and call from easily. I don't have to build a custom UI/UX for me to use. Review collected by and hosted on G2.com.

The Webex Suite is that it can sometimes feel heavier than other collaboration tools. The interface isn’t always as intuitive, especially for new users, and some features are buried in menus that take time to get used to. It can also be resource-intensive, which occasionally affects performance on older systems. While it’s very strong on security and enterprise controls, that same complexity can make quick, informal collaboration feel less smooth compared to simpler platforms. Review collected by and hosted on G2.com.

Webex Suite solves the problem of having fragmented communication tools by bringing meetings, calling, messaging, and collaboration into a single, secure platform. Instead of switching between different apps for chats, calls, and video meetings, everything is available in one place, which saves time and reduces confusion. Review collected by and hosted on G2.com.

While Zoom Phone works well overall, there are a few areas that could be improved. The initial setup and configuration can feel a bit complex, especially for new users or smaller teams without dedicated IT support. Sometimes advanced call routing or admin settings take time to understand. I’ve also noticed that call quality can occasionally depend heavily on internet stability, so in low-bandwidth situations there may be minor delays or drops. Additionally, the pricing can feel slightly higher compared to basic VoIP solutions, especially if you only need simple calling features. That said, these issues are manageable, and the overall experience is still very positive. Review collected by and hosted on G2.com.

I use Zoom Phone to manage business calls across devices and locations. It centralizes call history and voicemails, improving response time and accountability. It's great for remote work, with consistent call quality and easy integration with Zoom Meetings, organizing my communication effectively. Review collected by and hosted on G2.com.

Many features are hidden inside menus, so it takes time to understand where things are. When the internet is slow, Outlook also becomes slow and mails don’t sync properly. Review collected by and hosted on G2.com.

Microsoft Outlook helps me manage all my daily communication and planning in one place. It solves the problem of missing important emails, forgetting meetings, and losing track of tasks. With Outlook, I can easily check my mails, see my class or meeting schedule, set reminders, and save contacts. Because everything is organized properly, I don’t feel confused or stressed. It saves my time, keeps me punctual, and helps me stay focused on my studies and work. Review collected by and hosted on G2.com.

Initial setup can take some time specially when configuring call flows, users and advanced routing rules. The interface is generally clean but some settings are not immediately obvious and required exploration or supported documentation. Review collected by and hosted on G2.com.

Nextiva solves the problem of fragmented business communication systems. Before using it calls and messages were handled through separate tools which made tracking and follow up difficult. With nextiva everything is centralised making it easier to manage inbound and outbond calls improve response times, and maintain a more professional customer experience. Over all it has reduce missed calls and improved team coordination. Review collected by and hosted on G2.com.

My only criticism is that at times I do find it hard to locate emails that may be seen as 'SPAM' and are auto-filtered by the tool away from my inbox... emails like those pesky one-time codes to access other online portals etc. BUt seriously, that's it! Review collected by and hosted on G2.com.

Superhuman mail is helping to provide order to my inbox... My inbox is no longer just a capture of emails in chronological order of arrival, Superhuman helps to filter them by priority in the split inbox view (I never miss a signature request for instance... they are always bubbled to the top and filed separately as 'Signatures'). There is also a ton of context hidden in my inbox, and the Superhuman AI makes it super easy to dig through the noise to surface that context when needed (for instance, I often ask AI things like: "I sent an email about a month ago to Nancy and I provided her with a quote for an add-on package, can you remind me what price I quoted, were there any one-time discounts offered?". Love Sperhuman Mail. Review collected by and hosted on G2.com.

It's a standalone system, is not part of any ecosystem of Microsoft or Google. In this age of using an ecosystem that offers all the digital service under one license - having separate license and login may add some discomfort Review collected by and hosted on G2.com.

It comes with pure video conferencing experience, anyone not having a link or invitation to join the meeting, can dial in with the meeting number as well using the local mobile carrier service to join the meeting. This is not possible with many widely used popular platforms, it does work satisfactory most of the time with low internet speed as well. Review collected by and hosted on G2.com.

I do not have 1 single complaint about Crexendo Review collected by and hosted on G2.com.

Our phones were extremely outdated, behind in technology and not capable of sustaining service after migration. Carly & Karoline reached out, provided us with an easy option of phones to replace ours and made sure we are functioning properly. Review collected by and hosted on G2.com.

At times, the user interface comes across as somewhat basic, and I find that some of the more advanced features could benefit from clearer documentation. Additionally, the support response time tends to slow down during peak hours. While these are not major problems, addressing them with a few small improvements would definitely enhance the overall experience. Review collected by and hosted on G2.com.

TeleCMI allows us to handle both outbound and inbound calls from a single platform, eliminating the need for several different tools. This has enhanced our ability to track and monitor calls, which in turn has boosted our team's productivity. Access to detailed call logs and reports makes it easier to assess performance and strengthen our communication with customers. Review collected by and hosted on G2.com.

There is not much to dislike about net2phone. Review collected by and hosted on G2.com.

It allows me to read my voicemails as they come in. That helps me multitask when I am unable to answer a call because it allows me to see who is calling and what they might need with the visual voicemail. It makes me more efficient at work. Review collected by and hosted on G2.com.

Having tested Aircall and Ringover, Allo truly ranks at the top of the list! While Aircall works really well but is super expensive, Ringover is just as expensive as Aircall but has terrible customer service and a platform that frankly leaves much to be desired, it's really a mess! In fact, in both cases, if you are a solo user, like me, these two platforms completely shut the door on you and do not allow you to use them. It's been 2 months now since Ringover promised me a quote to be able to purchase a new virtual number starting with 07. I'm still waiting... Review collected by and hosted on G2.com.

Allo is a solution tailored for freelance sales. The plan is suitable for a solopreneur and includes all the very expensive options offered by their competitors! Review collected by and hosted on G2.com.

What I find most frustrating about Microsoft 365 is the persistent sense of "subscription fatigue," combined with a suite that seems to grow more bloated and intrusive over time. Since it operates under a Software-as-a-Service (SaaS) model, you never actually "own" the software, and the endless cycle of required updates can be a mixed blessing. These updates often relocate familiar buttons, alter default fonts—such as the recent switch to Aptos—or automatically install applications you have no use for. In 2025, the forceful integration of Copilot AI and OneDrive has become especially bothersome, as the software regularly pushes you toward using cloud storage or AI features, even when you would rather work locally or keep things straightforward. This increasing bloat can cause noticeable slowdowns, with even powerful PCs experiencing lag or stuttering in programs like Outlook or Excel, making the suite feel more like a cumbersome web portal than a responsive desktop application. Review collected by and hosted on G2.com.

Microsoft 365 has resolved my ongoing issues with digital clutter and disjointed workflows by bringing all my essential tools together in a unified environment. Now, my files, meetings, and communications are seamlessly integrated and finally "talk" to each other. This setup benefits me by serving as a single source of truth; I no longer waste time searching for the most recent version of a document or juggling multiple subscriptions. With 1 TB of OneDrive storage, everything stays synced and accessible, whether I’m working from my laptop at home or using my phone while out and about. Looking ahead to 2025, what truly stands out is how much mental energy I save—Copilot AI takes care of drafting emails and summarizing meetings I’ve missed, while enterprise-grade security ensures my personal data remains protected. This allows me to concentrate on achieving real results instead of spending time managing my software. Review collected by and hosted on G2.com.

One thing I dislike about Gather is that it can feel a bit overwhelming at first, especially for new users who aren’t used to the spatial layout. It takes some time to understand how movement, audio zones, and interactions work. Performance can also dip on slower machines or weaker internet connections, which can interrupt the experience. While it’s great for casual collaboration, it’s not always the best fit for very structured or large meetings, where traditional video conferencing tools can feel more straightforward. Review collected by and hosted on G2.com.

One thing that could be better is performance when lots of people are in the same space — it sometimes gets a bit laggy or glitchy. I’ve also noticed that the mobile experience isn’t as smooth as on a laptop, which can be frustrating when joining on the go. A few more integrations with tools we use daily would make it even stronger. Review collected by and hosted on G2.com.

From my personal experience, its very luck based when calling customer support. You can get someone who will be able to help you, or you can get someone who needs more knowledge about the product, perhaps they are still learning about the product but say that you are still learning or send the call to someone more knowledgeable. Review collected by and hosted on G2.com.

It helps us by allowing the customer to get to the proper department faster so that we can give them the proper information faster. Review collected by and hosted on G2.com.

I've noticed that the video quality tends to decrease a bit during extended calls. Review collected by and hosted on G2.com.

Before we started using Aonmeetings, our calls felt disorganized because we had to juggle multiple tools. Now, with everything centralized in one platform, our meetings are much more streamlined and organized. This has also helped us present ourselves in a more professional manner. Review collected by and hosted on G2.com.

Although the platform covers its major parts, its mobile responsiveness has to be improved. Review collected by and hosted on G2.com.

As per myself dialaxy has helped me eliminate my traditional phone lines and the fact that i had to be dependable upon social media for communication. As a result i no longer have to waste my maximum time on call rather than to actually work. Review collected by and hosted on G2.com.

There haven’t really been any major pain points for us and overall, our experience with 3CX has remained very positive. The mobile app, in particular, has worked well and allows our team to handle calls even while on the go. Review collected by and hosted on G2.com.

3CX is helping us manage the day-to-day inbound and outbound phone calls that are very important for our business. It is helping us solve the communication gap between our clients and us. It has also helped us with qualitative data, which has been very important in making business decisions. Review collected by and hosted on G2.com.