Business Process Mapping Software

I do feel that there are a lot of features I don't use, yet I'm still paying for the full service. I would love to be able to pay a lower fee for a single, basic user, knowing that there are a lot of features I don't need, and can opt into later. Review collected by and hosted on G2.com.

monday Work Management keeps all my information in one place, accessible anywhere on any computer, phone or iPad. It's easy to navigate and customize, with a simple, pleasing design that helps me display data how I want. Review collected by and hosted on G2.com.

I wanted to build my portfolio using tools that are completely free of cost. Lucid is aggressive with its paywall. The 60-object limit on the free plan is frustratingly low; I hit it almost immediately when trying to map a detailed user flow for an App. It forces me to break work into tiny, disconnected documents. Review collected by and hosted on G2.com.

I juggle complex, invisible logic (like AI RAG models and SQL schemas) alongside creative concepts (like my dystopian film storyboards). The main problem I face is translating these abstract ideas into something tangible that others can understand. It turns the backend logic of my App into clear flowcharts. I can see exactly where the user journey breaks before I write a single line of code. Review collected by and hosted on G2.com.

If I have to mention a downside, it’s that large, complex boards can get a bit slow, especially when many elements are added over time. Review collected by and hosted on G2.com.

Before using Miro, brainstorms and planning sessions often resulted in scattered notes, screenshots, and separate documents. It was easy for context to get lost.

Now, everything lives on a single canvas — ideas, user flows, wireframes, notes, links. Everyone sees the same thing at the same time, which creates instant alignment. No more “Can you send me that file?” or “Where did we put that post-it again?”.

Another issue we had before using Miro, preparing physical workshops used to take a lot of time: formatting slides, printing canvases, arranging activities. Miro allows us to have a framework for workshops that we can use, time and again. Review collected by and hosted on G2.com.

The interface can feel overwhelming for new users, with so many features competing for attention. The learning curve is noticeable, and onboarding requires time and guidance. Additionally, performance issues occasionally arise—certain views can be slow to load, and syncing across devices isn’t always seamless. More intuitive navigation and a lighter UI would make the experience smoother and more accessible for everyone. Review collected by and hosted on G2.com.

The platform’s ability to integrate documents, comments, task dependencies, and reminders in one place has been especially useful for managing the layered, collaborative nature of ISDM projects. It solves the problem of scattered information and fragmented communication by bringing all workstreams together, making it easier to align internally and stay on top of timelines. Review collected by and hosted on G2.com.

One thing I notice is that some advanced features can feel a bit hidden which slows me down at times. The amount of notifications can become overwhelming if they are not managed well, and that's a smal irritation that builds up over time. I also think that some integrations take a little longer to configure than I would expect. Review collected by and hosted on G2.com.

Asana helps me keep track of multiple projects without losing sight of deadlines, which is a huge relief in busy periods. It also centralizes communication so I dont have to chase updates across different channels. With recurring tasks and automation, a lot of routine work is taken off my hands, letting me focus on higher value activities. Review collected by and hosted on G2.com.

Not much comes to mind, but the one limiting feature I would say is the ability to reference data between databases is complicated. I understand how to utilize relations and rollups, but there's a part of me that wishes Notion had some kind of spreadsheet functionality (cell references, etc) AS AN OPTION for building some specific tools. Review collected by and hosted on G2.com.

Notion has streamlined and automated my lead generation process for my consulting business. I have built a workflow where I can analyze job listings that are automatically ingested into Notion database, Notion AI assistant will analyze the description and give the job a grade based on my custom instructions, then assign a "Apply", "Maybe", or "Skip" status. This saves me so much time and allows me to spend less time reading through listings and more time crafting bids. I also use the AI writing assistant to generate the templates of proposals for me to specific jobs, which also saves me tons of time. Overall it has been a great experience and become a process that my business can't live without. Review collected by and hosted on G2.com.

The only consistent pain point is that some of the more advanced features sit behind a learning curve that slows down adoption for team members who aren't as tech-comfortable. When scaling cross-department projects, I occasionally have to simplify workflows just to keep everyone aligned. A more seamless integration layer for external tools would also unlock even more end-to-end automation. Review collected by and hosted on G2.com.

Smartsheet streamlines project execution by centralising tasks, timelines, and communication into one accountable ecosystem. It eliminates version-control headaches, manual reporting cycles, and scattered task management across emails and chats.

The benefit is operational clarity. I can forecast workload, manage dependencies, and track progress with zero ambiguity. It reduces bottlenecks, accelerates delivery, and gives leadership the transparency they need without me building ad-hoc reports. It lets me run projects with a level of discipline and velocity that traditional spreadsheets or generic task tools simply can’t match. Review collected by and hosted on G2.com.

There isn’t much to dislike about Jira, but I think it would be helpful if there were a confirmation step before assigning a ticket to someone. Sometimes, I accidentally assign tickets before I’ve added a proper description, which can cause confusion. Additionally, I believe that making JQL queries available for dashboard public APIs would be very beneficial for us. Review collected by and hosted on G2.com.

Jira is very useful in our organization. It helps us track which work has been completed in each fix version or sprint, as well as who is responsible for specific tasks, the amount of work done, and the time taken. We can also see how many tickets each person has resolved, review the set of features delivered in a release, and monitor the team's progress every sprint. Jira makes it easy to properly track Epics, see which stories belong to which Epic, and identify who is involved. Additionally, linking Figma, Bitbucket, and other apps within Jira is very helpful for keeping track of pull requests and commits. Review collected by and hosted on G2.com.

I believe the AI implementation in Power Automate is very helpful. If a user encounters an error, it would be even more beneficial if the system could suggest appropriate AI tools or automatically recommend the required components. Integrating Power Apps with Copilot would make the experience even more seamless and user-friendly. Review collected by and hosted on G2.com.

I use it to integrate with Power Apps, and some features that are not available directly in Power Apps can be easily developed in Power Automate, allowing me to achieve the required results efficiently. Review collected by and hosted on G2.com.

One thing I dislike about Airtable is that as your base grows, it can sometimes slow down or get a bit cluttered. Managing large amounts of data or multiple linked tables can require extra organization. Also, some features, like advanced automation limits and interface options, are restricted unless you’re on a premium plan. Review collected by and hosted on G2.com.

Airtable solves the problem of having information scattered across different spreadsheets, emails, and systems. It gives me one centralized place to organize everything in a structured and visually clear way. Instead of juggling multiple tools or manually updating spreadsheets, I can track projects, tasks, and data in real time and share it with the team instantly. The ability to link records, automate steps, and create different views saves a lot of time and reduces errors. Overall, it helps streamline my workflow, improves organization, and makes managing information much more efficient. Review collected by and hosted on G2.com.

LaserFiche is helpful when we deal with large volumes of documents, from the approvals and documents sharing

LaserFiche bas costs issues, where it demands high maintenance costs and requires some IT infrastructure Review collected by and hosted on G2.com.

LaserFiche has resolved the problem of large volumes of physical documents, which are prone to being stolen or destroyed, and this involves digitization and centralized storage

We use LaserFiche to automate the approval process, and this eliminates delays and ensures that our admin has manageable tasks

The security of our documents is maintained through the help of this app, and timely audit is done to see users that have accessed the documents

The process of distributing documents is made easier and faster, and this includes sharing to people in different locations

LaserFiche is suitable for all companies, and this involves those with large amounts of documents. Review collected by and hosted on G2.com.

I just wish more marketers knew about this tool, since it’s still not as widely recognized as it deserves to be. Review collected by and hosted on G2.com.

Before using Morningmate, our marketing projects often suffered from scattered communication and missed deadlines across different tools. Morningmate centralized all project management tasks, which cut down planning time and reduced confusion between teams. Real-time KPI tracking helped us identify underperforming campaigns quickly and optimize budgets more effectively. Collaboration with external partners also became smoother, since everyone could work in the same workspace without constant email back-and-forth. Overall, it solved the problem of inefficiency and gave us clearer visibility into campaign performance. Review collected by and hosted on G2.com.

It would be nice to have notifications about timesheets submitted for approval. Review collected by and hosted on G2.com.

actiTIME helps us manage time and resources more effectively. It gives us reliable data for planning, helps us balance workloads, and allows us to analyze productivity trends without guesswork. We also use it to share progress updates with stakeholders and make better decisions about project timelines and staffing. Review collected by and hosted on G2.com.

In reality, the problem for me is the mobile functionality when the signal strength is low. The offline functionality also lacks strength in that I continue to have a notebook to record the updates when I am offline. Review collected by and hosted on G2.com.

I've reduced missed appointments & last-minute curveballs by utilizing Bordio as the Field Operations Manager. This allows the crew to see the priorities more clearly, me to recognize overloading sooner, & our daily route to look less reactive. Review collected by and hosted on G2.com.

sometimes, navigating to find a topic, item or function is complex Review collected by and hosted on G2.com.

Based on my experience, for any organization looking to enhance its online image, Jotform is indispensable. The platform offers unparalleled aesthetic control, allowing me to fully customize forms with my corporate branding, custom fonts, and even custom CSS. This ensures every client interaction is cohesive, polished, and professional, directly improving my brand perception. Review collected by and hosted on G2.com.

There's nothing I dislike, but it would be nice if they had a full general ledger accounting system to handle accounts payable, etc. Review collected by and hosted on G2.com.

Ravetree helps us map out projects, set project budgets, allocate people to those projects, log time and expenses, and create invoices. Pretty much all of the day to day stuff at our firm. Review collected by and hosted on G2.com.

Customer support can be slow and occasionally generic, which is frustrating when we hit a blocker. There’s also a learning curve and a few UI quirks for new hires — nothing crippling, but it takes an intentional onboarding effort to get people productive. Review collected by and hosted on G2.com.

Wrike replaced scattered spreadsheets, long email threads, and ad-hoc notes with a single, structured workspace. That improved visibility eliminates redundant status meetings, shortens handoffs, and reduces context switching — saving meaningful hours each week and making delivery timelines more predictable for our clients. Review collected by and hosted on G2.com.

It fits well so far. Things that are missing are directly recorded and passed on by customer support. Review collected by and hosted on G2.com.

With Conceptboard, virtual and personal collaboration succeeds excellently. Review collected by and hosted on G2.com.

The mobile app has limited functionality, and the interface can feel overwhelming for new team members. Overall, however, Worksection greatly simplifies team coordination and makes processes transparent for clients, which is crucial for an independent design agency. Review collected by and hosted on G2.com.

Worksection has become a key tool for managing our design studio. I can simultaneously oversee multiple projects, assign tasks to designers, and track deadlines for mockups, brand books, and UX concepts. Automatic reminders and notifications are especially useful — they help prevent missed deadlines.

We coordinate files with clients directly within the system: mockups, logos, and presentations can be attached to tasks, commented on, and versioned — saving dozens of hours of email communication. Time-tracking reports help analyze how much effort is spent on each task, allowing us to plan budgets and distribute workloads more accurately. Review collected by and hosted on G2.com.

Backlog website sometime down and it takes too much time to load. Review collected by and hosted on G2.com.

I am project co ordinator and before using backlog it was very hard to manage tasks and track progress of each team member and give updates to my senior. I take update on messages or calls and still there was lot of confusion. Sometimes we missed deadlines and sometimes small tasks was forgot. Bht when we started using backlog problems started solving automatically because everything is simple I just create tasks assign team set deadlines and just keep checking the dashboard that tasks are done or not and now I dont have to give updates regularly to my senior because they can also check everything on projects that what is completed or what is still pending. During meetings i just open backlog and get all updates in of projects and explain everything to my senior. Review collected by and hosted on G2.com.