Dive deeper into "Livechat" on G2 AI
The world is moving faster, so there is a need for quick customer contact. We have evolved from mail to telephone, e-mail and social media. Over the last decade, chat services have become more important in customer contact. More and more people are coming into contact with chat services
AI bot & human-support live chat simplified. Reduce support volumes and increase customer satisfaction in minutes with the GPT4-powered AI bot that is trained with your own docs and content.
Verloop.io is a live-chat platform with a suite of automation like lead generation, demo booking and E-commerce to automate customer support and engagement.
LimeChat is India's first level-3 AI chatbot company, founded by IIT Delhi alumni and backed by Titan Capital VC. Our focus on e-commerce internet-first brands allows us to increase online sales conversions, and reduce customer support cost by 50%. Our smart chatbot offers personalized and contextual conversational experiences to customers wherever they are in the buyer’s journey. With integrations across CRM software, store management platform, payments network, and logistics platforms, we take
Communication by Little SaaS aims to bridge the gap between the customers and the company. Communication's LiveChat, Knowledgebase and support for multi-management Shared Inbox with workflow automation will help companies to resolve customer queries in collaboration with the team member.
Based on website's visitors behavior LiveCall selects those customers who are most interested in purchasing but still have some doubts. It automatically engages them in real-time voice conversation with your sales team. All they have to do is answer calls.
LiveCaller is all in one solution that combines different communication channels (Chat, Call, Callback, Co-Browsing, Social Messaging Apps) into one platform.
OnePgr offers sales and customer service solutions for your website allowing visitors to pick channel of their choice such as voice, web, livechat, SMS, or bots. OnePgr allows you to support live customer conversations including live-chat, screen-sharing, audio/video calls, document uploads for your web properties. With support for functional and resource categories, you can route customer interactions from your website to the resources based on various factors such as skillset, geography, produ
Cut your support tickets by over 50% overnight, and spend more time on customer success. Add your AI assistant to your website or email inbox and let it respond (trained on all your company’s knowledge, automatically updated) to all the generic questions your team gets, instantly, 24/7, handing over to a human when necessary. Improve your customer retention by giving faster responses, helping users better use and engage with your product. See what users are asking about your product and business
LiveChat4Dynamics is a seamless integration tool that brings live chat functionality directly into Dynamics 365 CRM. It provides a unified platform to connect, track, and engage website visitors effortlessly, eliminating the need to switch between multiple platforms. Key Features: Instant Chatting for Website Visitors Instant Notification within CRM Create a CRM Record from LiveChat (OOB or any Custom Entity) Track Conversation History within CRM
JivoChat is an all-in-one business messenger designed to enhance customer communication by integrating multiple channels into a single platform. It enables businesses to engage with clients through live chat, social media, messengers, and phone calls, ensuring seamless and efficient interactions. Key Features and Functionality: - Omnichannel Support: Consolidates various communication channels, including WhatsApp, Instagram, Facebook, Telegram, email, and Apple Business Chat, allowing business
KnowledgeBase helps you to manage your knowledge base, provide customer self-service and shift your support into a higher gear. KnowledgeBase is designed to help you organize, add and edit information and share it with both your team and your customers. With all the answers to hand, your agents can deliver solutions even faster. An external help center empowers customer self-service day and night, taking the heat off support agents. This eliminates repetitive costs, leaving your agents free
Median lets online sales and customer support professionals view customers navigating your site quickly and easily. It takes just a click for members of your team to be able to see a pixel perfect representation of what your customer sees. Median works in real-time, so you can quickly and efficiently understand your customer's context and address their issue quickly and efficiently. Plus, with builtin integrations with chat providers like LiveChat and Olark, it's never been easier to jump in fas
Nice.Chat - white label AI-powered communication platform for your business. Nice.Chat offers AI-driven self-service chat, customizable user interface branding, and omni-channel support for various social networks, messengers, and communication tools. It includes video and audio calling capabilities, integration with multiple payment methods, BPM systems, ITSM platforms, online monitoring, and analytics tools, as well as multi-domain permission settings.