# DeskMoz Reviews **Vendor:** DeskMoz **Category:** [Managed Live Chat Providers](https://www.g2.com/categories/managed-live-chat) **Average Rating:** 4.8/5.0 **Total Reviews:** 4 ## About DeskMoz 24x7 Chat Agents starting at US$ 99/Month. 10 Days Free Trial. With more than 60+ Experts & 10+ years experience, we assure you best services. DeskMoz can be your helping hand in providing all types of Desk services at the dirt cheap prices! At DeskMoz, we believe in providing best services with alternative belief system which says, whatever it takes, let the customer be with you! With a team of 60+ enthusiastic experts, DeskMoz is a complete package for your Desk needs. Whether it is requirement for content, 24x7 chat agents, call answering services, Search Engine Optimisation (SEO) services, Social Media Marketing, Pay Per Click (PPC) Services or anything you think of, we are here! Experts are here! ## DeskMoz Reviews ### 1. DeskMoz has carried my business to new heights... **Rating:** 5.0/5.0 stars **Reviewed by:** Akshay D. | Web Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2022 **Describe the project or task DeskMoz helped with:** My education learning platform had recently gained a lot of traffic. We had a lot of visitors looking for support from us, however, due to our busy schedules, it was impossible to manage them ourselves. We received a lot of emails however, were only able to respond to half of them, and our live chat schedule was practically offline for the majority of the time. We really wanted a solution that would solve all our issues, and provide our visitors with the same support that we would be able to provide ourselves. DeskMoz was the answer to our solution! For the past few months, I have had DeskMoz live chat embedded onto my website. They have been nothing short of exemplary customer service and offer THE BEST 24x7 live chat offering I could ever ask for. **What do you like best about DeskMoz?** I like everything about DeskMoz. When visitors on my website have an inquiry, DeskMoz agents respond quickly and ensure that their inquiry is resolved to their satisfaction. I'm sure even I wouldn't be able to do it. They are very dedicated. I love that there is a dashboard where I could sign in and view all the transcripts of the chats. Additionally, it offers me a panel in which I can modify the look and feel of the chat software. To add, this is included free in the DeskMoz plan. It's something no other business can offer. I could even add other staff members to access the dashboard. It allows us to also improve the FAQs we provide, which the agents refer to for providing the user exemplary customer service. **What do you dislike about DeskMoz?** I like everything. DeskMoz provides everything we could ever ask for, and much more. It's the only tool required for a business to be successful in its customer service field. **What problems is DeskMoz solving and how is that benefiting you?** DeskMoz allows us to offer 24/7 live chat on our website, regardless of the date. They only take a few holidays every year, which I understand as everyone needs a break. ### 2. Deskmoz is the best Live chat outsourcing platform. **Rating:** 4.5/5.0 stars **Reviewed by:** Shreyash S. | Digital Marketer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2022 **Describe the project or task DeskMoz helped with:** Deskmoz Live chat outsourcing platform. The best part about it is that Deskmoz provides 24x7 services. It is economical as outsourcing is pocket friendly. I will recommend Deskmoz for every business. My business generated leads with the service. Apart from this, the free trial facility is also available. **What do you like best about DeskMoz?** The cost factor is most important also. The manager assigned to me helped me whenever required. **What do you dislike about DeskMoz?** Nothing in particular, but I would love to recommend it. **What problems is DeskMoz solving and how is that benefiting you?** 24X7 Services Budget Friendly ### 3. Experts in outsourcing Chat Support **Rating:** 4.5/5.0 stars **Reviewed by:** Mudit S. | SEO Executive, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2018 **What do you like best about DeskMoz?** Ease of use Cost effective pricing plans I can use unused chat from the last month which is great. Increased lead generation I can customize my chat tool by adding my own logo. Deskmoz Dashboard allows me to compare the lead/chat ratio, most visited and referred pages to get an insight of my user's activities. Deskmoz can integrate with several programs, including Zapier integration, to turn your live support data into valuable business tools. **What do you dislike about DeskMoz?** There is nothing to dislike about Deskmoz. Their services have been satisfactory. **Recommendations to others considering DeskMoz:** Definitely use your 10 days free trial. After purchasing the plan, make sure to update the FAQs and provide the scope of improvement to help the chat agents serve your clients better. **What problems is DeskMoz solving and how is that benefiting you?** I noticed an increase in qualified leads on my website within just one week of signup with Deskmoz. The chat agents provide a satisfactory chat support which results in good word of mouth and I get more potential customers on my website. ### 4. Fully integrated customizable chat client **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2018 **What do you like best about DeskMoz?** Love the ease of integrating DeskMoz with other softwares and services. MailChimp and ZohoCRM are what we use so to add DeskMoz into our process was fast and simple. **What do you dislike about DeskMoz?** Still integrating, testing and using, but so far not much. Maybe the shading is a little dark, but, we're picking here. **What problems is DeskMoz solving and how is that benefiting you?** Chat client that wasn't buggy that integrated with our other existing systems. ## DeskMoz Discussions - [What is DeskMoz used for?](https://www.g2.com/discussions/what-is-deskmoz-used-for) - [View DeskMoz pricing details and edition comparison](https://www.g2.com/products/deskmoz/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+18%3A24%3A05+-0500&secure%5Bsession_id%5D=dfbc7b26-59a4-4f3f-adcc-ed47ab99e6a0&secure%5Btoken%5D=554bf85a7b6535c3833b824066dd84c958167f98149339ee9bf86bc656c66376&format=llm_user) ## DeskMoz Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top DeskMoz Alternatives - [Chat Metrics | Managed Live Chat](https://www.g2.com/products/chat-metrics-managed-live-chat/reviews) - 4.8/5.0 (21 reviews) - [Peak Support](https://www.g2.com/products/peak-support/reviews) - 4.8/5.0 (39 reviews) - [Helpware](https://www.g2.com/products/helpware/reviews) - 4.9/5.0 (30 reviews)