Verloop.io Reviews & Product Details

They are professional and their solution is outstanding

The customer support is perfect

Easy to use

All features needed added

Integration is easy Review collected by and hosted on G2.com.

Nothing, They make everything easy

They are always on top of everything Review collected by and hosted on G2.com.

It is very user-friendly and smooth to check the details. Review collected by and hosted on G2.com.

Nothing as such, all perfect, never faced issue in progress. Review collected by and hosted on G2.com.

Extensive Automation Capabilities. Ease of use. User Experience. Ease of implementation. Integration Capabilities. Customer Support. Review collected by and hosted on G2.com.

Nothing. This is really an extensive system to automate customer engagement. Review collected by and hosted on G2.com.

We use Verloop for chat process in our organization. It was user-friendly, allowing us to chat with three customers at a time. This enabled our team to handle more and more customers, as our organization was a startup with fewer executives managing more customers. Review collected by and hosted on G2.com.

Whenever we used to reply to customers, the FRT (First Response Time) was not accurate in the reports. Review collected by and hosted on G2.com.

experince devlopment team, customized bot solutions , delivery on time Review collected by and hosted on G2.com.

faced isseus with session passing mechanisam with pre and post login menyu for chatbot, dashboard works little slow and sometimes error while login Review collected by and hosted on G2.com.

The chatting and the can responses which enable use to get great responses Review collected by and hosted on G2.com.

nothing as such just sometimes it gets reconnnect on weak wifi and lagg alot there are many bugs Review collected by and hosted on G2.com.

It consumes low data and is very easy to use and keep records of our clients Review collected by and hosted on G2.com.

Sometimes it doesn't notify when a customer replies Review collected by and hosted on G2.com.

its very easy to use. did not have hard time using it Review collected by and hosted on G2.com.

None so far. It's very easy to use. I enjoy using it Review collected by and hosted on G2.com.

A great platform but a lot of bugs and improvements are necessary and that kind of insights is what I would like to provide to the team through this review. What I like the best is how it's fully automated and how the details they provide like email id and phone number gets automatically stored. Review collected by and hosted on G2.com.

There are no notifications or sounds that comes for the program now. It used to be there but right now it's non existent. And this makes it hard because each time you have to refresh to see a message as no notifications are passed even if you're on other tabs. Review collected by and hosted on G2.com.

It's so fast and convenient that it makes helping customers solve their problems by understanding their demands or difficulties. Likewise, whenever their problems are solved, they give their feedback to us, and the ratings mean a lot to the survival of the company. Review collected by and hosted on G2.com.

Customizable canned responses would be great! Also, an option to remove feedback from blank chats. Which is worst and spoils the whole ranking as many customers tend to do that. Like they come for a sec and go back offline later, just checking back to give a fast. Review collected by and hosted on G2.com.