---
title: CoBrowse Reviews
meta_title: 'CoBrowse Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how CoBrowse works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 3
  scale: '5'
date_modified: '2026-06-24'
parent_category:
  name: IT Infrastructure
  url: https://www.g2.com/categories/it-infrastructure
---

# CoBrowse Reviews
**Vendor:** Median  
**Category:** [Remote Support Software](https://www.g2.com/categories/remote-support)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 3
## About CoBrowse
The Median CoBowse software allows companies to see how customers are interacting with a website or software in real-time. Companies using Median also have the ability to join user sessions in real-time, place their cursor on the user screen, and guide the user experience with features like highlighting and remote control. To see a demo check out hellomedian.com.



## CoBrowse Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of CoBrowse, allowing smooth co-browsing and effective live screen sharing. (1 reviews)
- Users value the **efficiency** of CoBrowse, facilitating seamless co-browsing and effective real-time assistance. (1 reviews)
- Users find CoBrowse's **live screen sharing** feature extremely efficient for real-time assistance and problem-solving. (1 reviews)
- Users appreciate the **smooth performance** of CoBrowse, enabling efficient live screen sharing and co-browsing experiences. (1 reviews)

## CoBrowse Reviews
  ### 1. Exchanging screens is comprehensive and reactive

**Rating:** 4.0/5.0 stars

**Reviewed by:** Pia S. | Chief HR Officer, Online Media, Enterprise (> 1000 emp.)

**Reviewed Date:** August 10, 2024

**What do you like best about CoBrowse?**

The application is most efficient in the basic use case, which is co-browsing. It works smoothly and live screen sharing is very good; I can easily explain different sections of a website or solve any online issue of a customer without our actually being face to face.

**What do you dislike about CoBrowse?**

Observing some of these values such as customer conduct particularly during co-browsing and adaptation processes is quite difficult. This raises an issue if one wants to quantify the value of co-browsing in improving customer satisfaction.

**What problems is CoBrowse solving and how is that benefiting you?**

Cobrowse. iO is also useful in making complex diagnostic and explanation easier because I get to view whatever the customer is seeing on the screen. This greatly helps to reduce time taken to attend to complaints and improve customer contact through quick response to support.

  ### 2. Amazing product -  solve user issues in real time!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 09, 2020

**What do you like best about CoBrowse?**

I love how easy it is to use CoBrowse. The product is such a game-changer when looking to solve complex user issues in real-time without having to install software onto their computer. Just click a link and you can instantly start solving user issues.

**What do you dislike about CoBrowse?**

Nothing really comes to mind. The product is absolutely amazing.

**Recommendations to others considering CoBrowse:**

Anyone looking to dramatically improve customer support.

**What problems is CoBrowse solving and how is that benefiting you?**

Support questions, product questions, creating customer happiness, and reducing support time to resolution.

  ### 3. My first thought was the concept was pretty neat. Then I quickly realized it was a necessity.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adam S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 19, 2020

**What do you like best about CoBrowse?**

Setup took less than 5 minutes. That was mostly me trying to figure out my word press site again.

**What do you dislike about CoBrowse?**

Haven't found anything just yet we dislike.

**What problems is CoBrowse solving and how is that benefiting you?**

We appreciate understanding the interaction visitors are having with our site. Much more beneficial for us that just looking at analytics. Working out our strategy for remote support as well. Will be very helpful for our home based customers.



- [View CoBrowse pricing details and edition comparison](https://www.g2.com/products/cobrowse/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-26+14%3A51%3A27+-0500&secure%5Bsession_id%5D=90ea786a-3e12-48bd-96f9-9e9ef605ca5d&secure%5Btoken%5D=f5fe4bd12ffdbfc2ffa93b8a1a94e5e1b3cbd50de0c029e551f80a521ab5d915&format=llm_user)

## CoBrowse Features
**Administration**
- Screen Sharing
- File Sharing
- Session Recording
- Unattended Remote Access
- Multi - Session Handling
- Multi-Monitor Support

**Maintenance**
- Remote Reboot
- Remote Printing

**Communication **
- Text Chat
- VoIP
- Video Conference Call
- Screen Annotations

**Security**
- Data Encryption
- Compliance

**Device Support**
- Mobile Device Access
- Multi-Platform Support
- Cross-Platform

**Performance**
- Reporting

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