Products

Tyme is a comprehensive time-tracking application designed for individuals and teams to efficiently manage work hours and project progress across Mac, iPhone, iPad, and Apple Watch. Its intuitive interface provides real-time insights into recorded times, project statuses, budgets, and deadlines, ensuring users stay organized and productive. Key Features and Functionality: - Cross-Device Synchronization: Seamlessly syncs data across all Apple devices, allowing users to track time from anywhere

SweetHawk offers apps for Zendesk to boost productivity.

SolarWinds Service Desk is an IT and Employee Service Management solution that helps you redefine employee service experiences in seamless, smart, and meaningful ways.

Tenfold NextGen CTI enables companies that use Genesys and Zendesk to increase productivity, improve customer experience and make better business decisions with meaningful data.

Hyro Adaptive Communications platform automatically scrapes a variety of data sources such as website, databases, APIs and beyond. With its Adaptive text, voice, and touch capabilities that adjust to changes in context Hyro empowers some of the world's leading brands that are leveraging its innovative machine learning and Natural Language Understanding engine — that allow them to deliver next-gen conversational experiences that keeps their customers engaged, and increase conversions. What's mor

Medesk is medical practice management software that makes work with patients and medical data easier for practitioners, receptionists and practice managers.

Fini is an AI-first customer support platform helping companies deliver 5 star customer support experiences with zero code. Fini integrates with your internal company data and helps solve ~70% of customer support issues across platforms (Email, Chat, Slack, Intercom, Discord, Zendesk, Front, etc.) using Generative AI. Fini can be deployed in 100+ languages. Fini is backed by YC and Matrix, and is helping 100+ companies globally including Duolingo, Distrokid, Meesho.

CRM and Deals is a Zendesk Support add-on that helps fetch sales right from your tickets. More about its features: - Create custom sales pipelines with multiple stages - Create custom deal forms to collect all the sales necessary details - Create products and link them to specific deals - Assign different statuses to CRM users - Forecast sales over specific time periods - Measure sales team performance - Keep track of all events (actions) With CRM and Deals, it's easy to unify s

When companies rely on manual actions, valuable time is often wasted updating systems instead of focusing on work that drives the business forward. Zenphi is a powerful No-Code process automation solution, designed for Google. With Zenphi you can automate simple to complex business processes (i.e. HR Onboarding, CRM workflows, Invoice Management, Inventory Management, Service request, multi-step approvals) without the need to write code. You drag, drop, and automate. Zenphi runs on GCP and op

Flip is the leading conversational AI customer service platform for retail/eCommerce, healthcare, and transportation. Most platforms are built wide and are generic. Flip is built deep and focused on automations specific to retail, healthcare and transportation - the industries where generic AI falls short and domain depth wins. Trained on over 300 million real customer interactions across 250+ deployments—including Under Armour, Tory Burch, Experity, and 13cabs—Flip handles up to 90% of

Teqtivity provides IT asset management solutions that help businesses track the complete lifecycle of their assets. Our software lets you track the asset from the point of origin through to disposal, and every activity in between, such as assignment, installation, loaned, damaged and more. Teqtivity seamlessly integrates with your other systems, such as Jamf, Kandji, Okta, Jira, Zendesk, Slack, and others.

👩‍💻 Trusted by 1600+ Support teams. 🎬 Screen Recording and Co-browsing to resolve tickets up to 5x faster 🔌 Integrates with Zendesk, Intercom, Jira, Freshdesk, Freshchat & Helpscout. 🪄 End-users don't need to download anything. 👀 View end-users' console logs 🔐 Enterprise-grade security 📈 Customer Stories: +60% Time to Resolution, -35% Escalation Rate, +20% Customer Effort Score.

An agile localization management tool built for scaling multilingual customer support. Our app is available as an integration on platforms like Zendesk, Freshdesk and Intercom, and development is ongoing for other platforms. Lingpad has powerful features like an in-built smart editor, Translation Memory, Glossary, Pre-translation and much more.

Vdesk visitor sign-in system takes care of the entire visitor management process, removing manual processes and leaving reception staff to focus on providing visitors with a warm welcome. ​Why Vdesk Visitor Management? ​Although a popular choice, Apple and Android tablet devices have limitations: - Suffer from screen burn - Can't manage integrations with other systems - Have no upgrade path - Read more: https://www.vpodsolutions.com/post/sign-in-visitor-management-app

ConnectPath CX is a next-generation Contact Center as a Service platform developed by CloudHesive, leveraging Amazon Connect and other AWS services. It offers a comprehensive, cost-effective, and scalable solution that enhances traditional contact center capabilities. With a full-featured agent and supervisor dashboard, ConnectPath CX provides an agile, low-code/no-code deployment that can be implemented globally within minutes. Its pay-per-use pricing model ensures affordability without comprom

Conclude is the solution for unified collaboration on Slack and Microsoft Teams. Keep your conversations connected by integrating chat across Slack, Microsoft Teams, Zendesk, and Jira, with no-code apps for ticketing and even better collaboration. 👉Conclude Link connects Slack and Microsoft Teams facilitating bi-directional communication between both programs, ensuring that messages, reactions, and more work together seamlessly. Work from your preferred messaging platform, share and sync files,

Cardina is a co-browsing solution designed to enhance customer support by enabling agents to view and interact with customers' screens in real-time, without requiring any downloads or meeting links. This seamless integration allows support teams to guide users through complex processes, troubleshoot issues, and provide personalized assistance efficiently. Key Features and Functionality: - Real-Time Screen Sharing: Agents can instantly view and interact with customers' screens, facilitating imm

Know when you’re needed without sifting through tickets. Stylo prioritizes the most pressing customer issues for you in seconds. Never miss a critical moment. How does it work? Without leaving Zendesk, Stylo scans every support ticket and lets you know how that customer is feeling- Frustrated? Delighted? And flags the most urgent tickets. So you never miss a critical moment (or VIP customer). If you want to Stop long wait times caused by ticket escalations Stop spending hours updating tags

Help Scout is a customer support platform growing businesses use to manage all their customer conversations in one place.

VetDesk is a cloud veterinary practice management platform for clinics, hospitals and multi-location groups. It combines clinical records, appointments and reminders, hospitalization, inventory and pharmacy, billing, REV e-prescribing, PACS and diagnostics, staff workflows, compliance, reporting, and AI-assisted clinical and operational processes.