Cobbai transforms genAI integration in customer service with a unique Control Center, the only platform offering transparent and controlled genAI workflows. By centralizing AI-ready processes, knowledge gaps, and agent adoption, we empower team leaders with crucial insights to enhance efficiency and quality. From the Cobbai Deflector for swift inquiries to the Cobbai Assistant for agent support and the Cobbai Dispatcher for ticket analysis and optimization, our solutions cover every aspect of cu
Altitude Xperience suite is a comprehensive solution that enables you to manage all customer interactions - Voice, VoIP, Email, SMS/MMS, Fax, Messaging or Web - and resulting activities in a unified environment.
Conversational Intelligence 2.0 for the Enterprise. Sales Interaction Agents gives teams real-time customer validation and a read on your buyers emotional state. Identifying your buyer sentiment, engagement and reactions across every sales meeting and real to understand what moves the needle for your sales organization and what makes the most impact through the voice of the customer. Q for sales gives b2b revenue team unparalleled insights into their meetings, market and deals from first interac
Nexus Repository Manager manages components, builds artifacts, and releases candidates in one central location
RightMessage is a real-time content personalization tool.
Apache Helix is a generic cluster management framework used for the automatic management of partitioned, replicated and distributed resources hosted on a cluster of nodes.
Microsoft Azure Red Hat OpenShift is a fully managed, enterprise-grade Kubernetes platform jointly developed by Microsoft and Red Hat. It enables organizations to build, deploy, and manage containerized applications seamlessly across hybrid cloud environments. By combining Red Hat OpenShift's robust container orchestration capabilities with Azure's scalable infrastructure, this service simplifies operations, enhances security, and accelerates application development. Key Features and Functional
Playvox WFM makes Workforce Management simple. Our aim is to ensure that one of your biggest costs; your people, are being effectively utilized allowing you to better schedule to actual workload, manage your cost and improve your customers satisfaction. Agyle
PreSkale is a control center that integrates with the sales and product ecosystems to enable the PreSales team to centralize product-market insights, deliver exceptional evaluation experience, and accelerate product conviction into value adoption and revenue conversion.
Automate security for your public cloud workloads and containers, and scan Amazon S3 buckets for malware with cloud-native protection that integrates with DevOps and CI/CD pipelines
With Qualtrics, hear and understand every customer, at every meaningful moment, and take actions that deliver breakthrough experiences. Easily uncover areas of opportunity, automate actions, and drive critical organizational outcomes with an extremely powerful, agile Experience Management Platform.
Leadinfo is a B2B lead generation software that enables businesses to identify and engage with companies visiting their websites in real-time. By transforming anonymous website traffic into actionable leads, Leadinfo empowers sales and marketing teams to proactively reach out to potential clients, thereby enhancing sales funnels and driving revenue growth. The platform is trusted by over 5,000 businesses and offers a user-friendly interface with seamless integration capabilities. Key Features a
Amazon API Gateway is a fully managed service that enables developers to create, publish, maintain, monitor, and secure APIs at any scale. It acts as the "front door" for applications to access data, business logic, or functionality from backend services. With API Gateway, you can build RESTful APIs and WebSocket APIs that support real-time two-way communication applications. The service is designed to handle the heavy lifting involved in processing up to hundreds of thousands of concurrent API