Signpost Reviews & Product Details

Signpost is a powerful tool which helps startups to get visibilty in market by its feature of easy reviews.From it getting feedback from custmors make my business improving and succesful. The email feature is most helpful of all the features it has automate follow ups which is time saving and effective at the same time. Review collected by and hosted on G2.com.

The dashboard could be made more user-friendly, as it is currently difficult to understand and the data is not presented clearly. Review collected by and hosted on G2.com.

Signpost is simple to navigate, gives clear directions, and makes finding information quick and stress-free. It’s user-friendly, and I appreciate how it keeps everything organized in one place. Review collected by and hosted on G2.com.

Some information can be outdated, and there aren’t many customization options to make it more personal to my needs. It could also be a bit faster when loading certain pages. Review collected by and hosted on G2.com.

The CEO is a nice gentlemen and the supervisors seem to be very eager to help. Review collected by and hosted on G2.com.

While the management team seems willing to help they don't seem very effective. Unfortunately, after 4 months we decided to end our relationship with Signpost. They never were able to fully grasp how to answer our calls and made several egregious mistakes. We attempted to rectify the issues multiple times, but ultimately, we had to separate. The companies CEO is a very nice gentlemen and I appreciate their willingness to resolve our issues, but it was the execution that was lacking. I would give them a two for effort but make no mistake this was not a good experience and a complete waste of time and money. Review collected by and hosted on G2.com.

I like Signpost's automated marketing and review generation features, which can automatically send review invitations and marketing emails, helping businesses easily generate positive online reviews and enhance their reputation. Additionally, Signpost centralizes customer communication into a unified message center, allowing for efficient multi-platform communication. The multi-platform integrated online reputation management saves us a lot of time and effort, enabling us to view all reviews in one interface and respond promptly to negative reviews, maintaining our brand image. Signpost's data analysis features are also very valuable, allowing us to track the effectiveness of marketing campaigns in detail, helping us make data-driven decisions and improve the return on marketing investment. Review collected by and hosted on G2.com.

The depth and clarity of the documentation are insufficient: The existing help documentation lacks depth and clarity in explaining some complex functions, and the descriptions of certain technical details and operational logic are rather brief. When users encounter problems and consult the documentation, they often cannot obtain sufficiently detailed solutions and have to rely on the customer support team, which increases communication costs. Expand compatibility testing: Invest more resources in compatibility testing with various third-party platforms, covering not only mainstream platforms but also more niche and industry-specific platforms. Update integration documents in a timely manner, providing detailed integration guides and precautions to ensure users can proceed smoothly during the integration process. Optimize real-time data synchronization: Strengthen the data synchronization mechanism with third-party platforms, using more advanced technologies to ensure data is synchronized in real-time and accurately. For example, introduce data monitoring and automatic error correction mechanisms, so that when data synchronization anomalies occur, alerts are issued promptly and automatic repair attempts are made, reducing manual intervention and ensuring the consistency of business data. Review collected by and hosted on G2.com.

"I like how Signpost automates follow-ups and helps convert leads quickly without manual effort." Review collected by and hosted on G2.com.

"It sometimes takes longer than expected to sync with third-party platforms or update customer data." Review collected by and hosted on G2.com.

I really like how easy it is to send out review requests and follow-ups. It runs in the background without much effort from us, and it’s helped build our online reputation steadily. Review collected by and hosted on G2.com.

The dashboard can feel a bit clunky at times, and it takes a few tries to figure out where everything is. Some of the customization options are limited, which can be frustrating if you want more control over messaging. Review collected by and hosted on G2.com.

Signpost helped me to work more efficiently regarding my customer review management. Here I like the possibility to monitor the sentiment in general and find the weak points according to the clients’ feedback. Review collected by and hosted on G2.com.

The analytics Signpost offers seem to be quite superficial. This lack of detail level data hinder the actual approximation of effectiveness of my current review generation and the place that requires specific attention. Review collected by and hosted on G2.com.

i dont like anything about my experience with signpost Review collected by and hosted on G2.com.

i disliked my entire experience with them. They didnt deliver on anything they promised and their software never worked and they tried to charge us more than we agreed to and theyre saying we signed a contract with them when we signed up it was a month to month agreement there is no such agreement we will be reporting them for fraudulent charges and lack of performance. they may possibly be the worst online company i have worked with ever. Review collected by and hosted on G2.com.

Signpost is undoubtedly the most user-friendly and straightforward email-sending platform available. While we were struggling with deliverability problems on Active Campaign, Signpost came to our rescue. Remarkably, they consistently ensure that our emails reach every single one of our contacts without fail. Moreover, their statistics on email opens, and clicks are remarkably precise and reliable. We keep paying for Signpost even when are working with HubSpot at the same time. Review collected by and hosted on G2.com.

The ease of use of these platforms comes at the expense of personalization options for emails. The subject and header fields have limited character allowances, and there is no option to incorporate elements like video attachments to enhance the email experience. Review collected by and hosted on G2.com.

One of the standout features of Signpost is its automated review request system, which allows businesses to request and collect reviews from their customers automatically. It also provides tools to manage and respond to those reviews. This can help companies to improve their online reputation and increase customer loyalty. Review collected by and hosted on G2.com.

One potential limitation of Signpost is that it's primarily designed for small businesses, so it may not be the best option for larger organizations with more complex marketing needs. Additionally, while Signpost offers a range of features, some businesses may require additional functionality that isn't available on the platform. Review collected by and hosted on G2.com.