--- title: Signpost Reviews meta_title: 'Signpost Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 56 reviews by the users' company size, role or industry to find out how Signpost works for a business like yours. aggregate_rating: rating_value: 3.7 review_count: 56 scale: '5' date_modified: '2026-06-24' parent_category: name: Artificial Intelligence url: https://www.g2.com/categories/artificial-intelligence --- # Signpost Reviews **Vendor:** Signpost **Category:** [AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants) **Average Rating:** 3.7/5.0 **Total Reviews:** 56 ## About Signpost Signpost is an AI-powered communications platform built for home service contractors. It uses AI voice agents, instant responders, and AI SMS to help small businesses be the first to respond to every customer. AI Voice Agent: Signpost's AI Voice Agent picks up 24/7, greets callers in a natural voice, answers common FAQ, and captures lead details. Instant Responders: Signpost's Instant Responders send a personalized message to customers who reach out on platforms like Angi, Thumbtack, or Facebook. AI SMS: Signpost's AI SMS responds to incoming leads, qualifies their request, and keeps the conversation moving, even after-hours or on the job. Messaging Hub: Signpost's Messaging Hub brings every customer conversation, including inbound calls, texts, and inquiries on platforms like Angi and Thumbtack, into a single inbox. ## Signpost Pros & Cons **What users like:** - Users appreciate the **automation features** of Signpost, enhancing customer relationships while saving time and reducing manual tasks. (5 reviews) - Users find Signpost's **ease of use** invaluable, streamlining customer management and saving time with effortless organization. (5 reviews) - Users value the **automation features** of Signpost, enhancing customer management and saving time on follow-ups. (4 reviews) - Users find Signpost's **helpful email automation** features invaluable for saving time and enhancing their online reputation. (4 reviews) - Users appreciate the **time efficiency** of Signpost, as it automates tasks and allows focus on customer relationships. (4 reviews) - Users love the **automation efficiency** of Signpost, effortlessly managing follow-ups and enhancing lead conversion. (3 reviews) - Users value the **efficiency** of Signpost, enhancing customer review management and boosting online reputation effortlessly. (3 reviews) - Review Increase (3 reviews) - Time-saving (3 reviews) - Users value the **time-saving automation** of Signpost, significantly enhancing efficiency in managing customer reviews. (3 reviews) **What users dislike:** - Users find the **slow loading** times frustrating, especially when managing larger contact lists or syncing data. (3 reviews) - Users find the **slow performance** of Signpost challenging, especially when managing large contact lists and loading pages. (3 reviews) - Users find the **dashboard difficult to navigate** and feel the layout could be significantly improved for better clarity. (2 reviews) - Users face **data inaccuracy** due to outdated information and unclear presentation, impacting their overall user experience. (2 reviews) - Users find the **incomplete information** on the dashboard frustrating, impacting usability and clarity in data presentation. (2 reviews) - Users find the **limited customization options** frustrating, hindering personal control over the product's functionalities. (2 reviews) - Users find the dashboard **not intuitive** , struggling to navigate and understand the data clearly presented. (2 reviews) - Users report persistent **call issues** with Signpost, leading to frustration and ultimately ending their partnership. (1 reviews) - Users report **ineffective management support** at Signpost, leading to unresolved issues and a disappointing overall experience. (1 reviews) - Contact Management (1 reviews) ## Signpost Reviews ### 1. Seamless Communication Hub with Marketing Automation **Rating:** 4.5/5.0 stars **Reviewed by:** RAHUL K. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2026 **What do you like best about Signpost?** I really like how Signpost centralizes texts, emails, and phone calls into one 'Messaging Hub' so no leads fall through the cracks. It eliminates cluttered workflows by providing a single 'source of truth' for customer interactions, which means my team and I are always on the same page and nothing gets lost in an unorganized inbox. I also appreciate the 'Marketing Autopilot' that's super helpful in handling repetitive tasks like sending newsletters and review requests. It saves me hours every week by automating my outreach. I specifically enjoy how it triggers review requests immediately after a customer interaction, ensuring we get feedback while the experience is still fresh in their minds without me having to remember to send an email manually. The initial setup of Signpost was pretty smooth too, thanks to the Signpost team helping us import our contact lists and set up initial automated campaigns. Compared to the mess of spreadsheets we were using before, having everything in one dashboard was a huge relief. **What do you dislike about Signpost?** The platform's cost is high for small businesses and I've noted unexpected charges. Offering more affordable, feature-limited tiers specifically for very small businesses or independent contractors would be helpful. Also, providing detailed, itemized invoices could prevent confusion over 'unexpected' fees. **What problems is Signpost solving and how is that benefiting you?** I use Signpost for centralizing communication, preventing leads from slipping through the cracks. It eliminates cluttered workflows, keeping us organized with a single source for customer info. ### 2. Boosts Customer Relations with Ease **Rating:** 4.0/5.0 stars **Reviewed by:** Julia E. **Reviewed Date:** February 02, 2026 **What do you like best about Signpost?** I use Signpost for automated customer management, which helps me grow relationships and boost revenue. It alleviates manual data entry, capturing details and keeping things up to date automatically. I like how it helps my business attract more customers by generating and managing online reviews, which is great for my business reputation. Signpost also helps by sending follow-up messages like thank you notes and appointment reminders. The initial setup was very easy, which made getting started a breeze. **What do you dislike about Signpost?** I think Signpost could improve with better analytics & performance insights and more advanced AI capabilities. **What problems is Signpost solving and how is that benefiting you?** I use Signpost for automated customer management, reducing manual data entry, and maintaining accurate records. It helps attract more customers by generating and managing online reviews and sending follow-up messages, improving my business reputation. ### 3. User-Friendly Interface, but Help Chat Could Be Easier to Access **Rating:** 3.0/5.0 stars **Reviewed by:** Devanu Chowdhury R. | CRM, Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2026 **What do you like best about Signpost?** The interface is very user friendly and people find it very easy to access and use **What do you dislike about Signpost?** As such there is nothing to dislike but the help chat should be more easily accessible and should try to solve problems more efficiently **What problems is Signpost solving and how is that benefiting you?** Mostly small business owner loss to many leads because they are not being able to answer the calls so it provides instant response tools. It helps to automatically do the followups with the past clients ### 4. Signpost Boosts Visibility and Feedback **Rating:** 4.0/5.0 stars **Reviewed by:** Pankaj S. | Operations Manager, Staffing and Recruiting, Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Signpost?** Signpost is a powerful tool which helps startups to get visibilty in market by its feature of easy reviews.From it getting feedback from custmors make my business improving and succesful. The email feature is most helpful of all the features it has automate follow ups which is time saving and effective at the same time. **What do you dislike about Signpost?** The dashboard could be made more user-friendly, as it is currently difficult to understand and the data is not presented clearly. **What problems is Signpost solving and how is that benefiting you?** I would say this is effectively addressing my need to collect reviews and send automated replies. ### 5. Facilitate Digital Marketing with Interactive Conversations **Rating:** 5.0/5.0 stars **Reviewed by:** Joãobayaca B. **Reviewed Date:** January 25, 2026 **What do you like best about Signpost?** I like to use Signpost to discuss and question my doubts, especially in digital marketing matters. I also value the consistent experience I have with Signpost. **What do you dislike about Signpost?** Business Automation **What problems is Signpost solving and how is that benefiting you?** I use Signpost for digital marketing. ### 6. My Honest Review of Signpost **Rating:** 5.0/5.0 stars **Reviewed by:** David joao R. | Mental Health Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2025 **What do you like best about Signpost?** Signpost is simple to navigate, gives clear directions, and makes finding information quick and stress-free. It’s user-friendly, and I appreciate how it keeps everything organized in one place. **What do you dislike about Signpost?** Some information can be outdated, and there aren’t many customization options to make it more personal to my needs. It could also be a bit faster when loading certain pages. **What problems is Signpost solving and how is that benefiting you?** Signpost solves the problem of searching in many places by putting all info in one spot. It helps me by saving time, avoiding mistakes, and making it easy to find what I need fast. ### 7. Confusing and a waste of time **Rating:** 0.0/5.0 stars **Reviewed by:** Shannon C. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2025 **What do you like best about Signpost?** The CEO is a nice gentlemen and the supervisors seem to be very eager to help. **What do you dislike about Signpost?** While the management team seems willing to help they don't seem very effective. Unfortunately, after 4 months we decided to end our relationship with Signpost. They never were able to fully grasp how to answer our calls and made several egregious mistakes. We attempted to rectify the issues multiple times, but ultimately, we had to separate. The companies CEO is a very nice gentlemen and I appreciate their willingness to resolve our issues, but it was the execution that was lacking. I would give them a two for effort but make no mistake this was not a good experience and a complete waste of time and money. **What problems is Signpost solving and how is that benefiting you?** They were supposed to help solve our phone call management, but did not effectively accomplish this task. ### 8. Integrated Online Reputation Management and Automated Marketing Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Cody H. **Reviewed Date:** December 19, 2025 **What do you like best about Signpost?** I like Signpost's automated marketing and review generation features, which can automatically send review invitations and marketing emails, helping businesses easily generate positive online reviews and enhance their reputation. Additionally, Signpost centralizes customer communication into a unified message center, allowing for efficient multi-platform communication. The multi-platform integrated online reputation management saves us a lot of time and effort, enabling us to view all reviews in one interface and respond promptly to negative reviews, maintaining our brand image. Signpost's data analysis features are also very valuable, allowing us to track the effectiveness of marketing campaigns in detail, helping us make data-driven decisions and improve the return on marketing investment. **What do you dislike about Signpost?** The depth and clarity of the documentation are insufficient: The existing help documentation lacks depth and clarity in explaining some complex functions, and the descriptions of certain technical details and operational logic are rather brief. When users encounter problems and consult the documentation, they often cannot obtain sufficiently detailed solutions and have to rely on the customer support team, which increases communication costs. Expand compatibility testing: Invest more resources in compatibility testing with various third-party platforms, covering not only mainstream platforms but also more niche and industry-specific platforms. Update integration documents in a timely manner, providing detailed integration guides and precautions to ensure users can proceed smoothly during the integration process. Optimize real-time data synchronization: Strengthen the data synchronization mechanism with third-party platforms, using more advanced technologies to ensure data is synchronized in real-time and accurately. For example, introduce data monitoring and automatic error correction mechanisms, so that when data synchronization anomalies occur, alerts are issued promptly and automatic repair attempts are made, reducing manual intervention and ensuring the consistency of business data. **What problems is Signpost solving and how is that benefiting you?** I use Signpost to enhance customer communication efficiency, optimize customer relationship management, and save time and costs. It integrates multiple review platforms to manage online reputation and improve customer satisfaction. By automatically generating positive reviews and sending review invitations, it maintains and promotes business development. ### 9. Good **Rating:** 5.0/5.0 stars **Reviewed by:** Yeshashwini B. | Admin Assisatant, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2025 **What do you like best about Signpost?** "I like how Signpost automates follow-ups and helps convert leads quickly without manual effort." **What do you dislike about Signpost?** "It sometimes takes longer than expected to sync with third-party platforms or update customer data." **What problems is Signpost solving and how is that benefiting you?** "Signpost helps us manage customer communication, automate review requests, and respond to leads quickly. This has improved our response time, boosted our online reputation, and helped convert more prospects into paying customers." ### 10. Solid tool for staying connected with customers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Signpost?** I really like how easy it is to send out review requests and follow-ups. It runs in the background without much effort from us, and it’s helped build our online reputation steadily. **What do you dislike about Signpost?** The dashboard can feel a bit clunky at times, and it takes a few tries to figure out where everything is. Some of the customization options are limited, which can be frustrating if you want more control over messaging. **What problems is Signpost solving and how is that benefiting you?** Signpost takes the pressure off our team to manually ask for reviews. It follows up with customers automatically, which means we get more consistent feedback without adding to our workload. It’s helped us build trust online and attract new business, just by keeping communication going in the background. ### 11. Auto-responses for reviews and text messages **Rating:** 4.0/5.0 stars **Reviewed by:** Selin K. | Senior Sales Strategist, Education Management, Mid-Market (51-1000 emp.) **Reviewed Date:** August 14, 2024 **What do you like best about Signpost?** Signpost helped me to work more efficiently regarding my customer review management. Here I like the possibility to monitor the sentiment in general and find the weak points according to the clients’ feedback. **What do you dislike about Signpost?** The analytics Signpost offers seem to be quite superficial. This lack of detail level data hinder the actual approximation of effectiveness of my current review generation and the place that requires specific attention. **What problems is Signpost solving and how is that benefiting you?** Signpost has streamlined the process of gathering feedback from customers. The automated requests and text message communication has made me more time efficient and has increased my overall number of reviews. ### 12. horrible experience with a horrible company very deceptive and they dont deliver **Rating:** 0.0/5.0 stars **Reviewed by:** rich h. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2023 **What do you like best about Signpost?** i dont like anything about my experience with signpost **What do you dislike about Signpost?** i disliked my entire experience with them. They didnt deliver on anything they promised and their software never worked and they tried to charge us more than we agreed to and theyre saying we signed a contract with them when we signed up it was a month to month agreement there is no such agreement we will be reporting them for fraudulent charges and lack of performance. they may possibly be the worst online company i have worked with ever. **What problems is Signpost solving and how is that benefiting you?** they havent solved a single problem their performance was non existent and they had no intention of helping fix the problem communicating with our CRM. We hired them to automate our review requests not to manually put them in they told us for months they were working on a solution and never came up with one to automate our review requests this company does not deliver and then they charge you anyway and they even tried to charge more than was agreed. ### 13. Signpost is undoubtedly the most user-friendly and straightforward email-sending platform available **Rating:** 4.5/5.0 stars **Reviewed by:** Gabriel T. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2023 **What do you like best about Signpost?** Signpost is undoubtedly the most user-friendly and straightforward email-sending platform available. While we were struggling with deliverability problems on Active Campaign, Signpost came to our rescue. Remarkably, they consistently ensure that our emails reach every single one of our contacts without fail. Moreover, their statistics on email opens, and clicks are remarkably precise and reliable. We keep paying for Signpost even when are working with HubSpot at the same time. **What do you dislike about Signpost?** The ease of use of these platforms comes at the expense of personalization options for emails. The subject and header fields have limited character allowances, and there is no option to incorporate elements like video attachments to enhance the email experience. **What problems is Signpost solving and how is that benefiting you?** Increase our customer base and reach a wider audience. Improve customer engagement and foster stronger relationships. Enhance our online reputation and address any negative feedback promptly. Gather valuable insights from customer feedback to improve our services. Optimize marketing strategies based on data-driven decisions. ### 14. Navigating Success: A Review of Signpost - The Ultimate Solution for Small Businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Varun S. | Associate Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2023 **What do you like best about Signpost?** One of the standout features of Signpost is its automated review request system, which allows businesses to request and collect reviews from their customers automatically. It also provides tools to manage and respond to those reviews. This can help companies to improve their online reputation and increase customer loyalty. **What do you dislike about Signpost?** One potential limitation of Signpost is that it's primarily designed for small businesses, so it may not be the best option for larger organizations with more complex marketing needs. Additionally, while Signpost offers a range of features, some businesses may require additional functionality that isn't available on the platform. **What problems is Signpost solving and how is that benefiting you?** Signpost's features and functionality are designed to help small businesses solve common marketing and customer relationship management challenges, which can lead to improved customer loyalty, increased revenue, and long-term success. ### 15. Criminal, Horrible, Avoid, Sneaky, Fraudulent **Rating:** 0.0/5.0 stars **Reviewed by:** John B W. | Attorney At Law, Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2022 **What do you like best about Signpost?** Nothing ... it doesn't work. They advertised it to do "A" and it doesn't work. **What do you dislike about Signpost?** You will absolutely regret dealing with this company. Their product does not work and their billing practices are sneaky and deceptive. I tried to converse with them, but they don’t discuss - they merely tell you how to cancel. It’s laughable!!! John **What problems is Signpost solving and how is that benefiting you?** Nothing. I filed a claim with the Better Business Bureau against them, ### 16. Signpost Improves digital and social presence. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2022 **What do you like best about Signpost?** Signpost is a CRM platform that assists in creating long-term customer associations. Signpost easily incorporates Constant Contact, Facebook, Mailchimp, Zapier, etc., for local marketing and campaign management. It offers dynamic control of digital exchanges between businesses and their customers to get more reviews and increase revenue. **What do you dislike about Signpost?** It was extremely tedious for me to cancel my term with Signpost. They demanded an extraordinary one-month's notice to extract an additional couple of hundred bucks before the subscription was terminated. **What problems is Signpost solving and how is that benefiting you?** Signpost assembled client reports by capturing all emails, phone calls, and credit card dealings, making it very easy to facilitate personalized follow-ups. Naturally, it was good for customer retention, increased loyalty, better reviews and referrals and eventually, revenue increase. ### 17. ok **Rating:** 2.5/5.0 stars **Reviewed by:** mike b. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2022 **What do you like best about Signpost?** I prefer to delete this review but haven't figured that out yet... **What do you dislike about Signpost?** I prefer to delete this review but haven't figured that out yet... **Recommendations to others considering Signpost:** Avoid Signpost. My first clue should have been the very pushy sales staff. Expensive and requires a lot of work to get results. Almost impossible to cancel your service! **What problems is Signpost solving and how is that benefiting you?** ok ### 18. Sign Post has not disappointed **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2022 **What do you like best about Signpost?** What's not to like!? Sign Post is easy, reliable, clean, quick, and responsive. Their website is straightforward and self-explanatory. Great customer service. Respond quickly to requests. Helpful in a pinch. A great selection of signage, posts, colors, etc. I love the signs they have created for us. **What do you dislike about Signpost?** I apologize I'm not helpful in this area, but I do not have anything negative to say about Sign Post. They are my go-to! **What problems is Signpost solving and how is that benefiting you?** I am currently not resolving any problems with Sign Post. If I have a problem, it's usually with a client or a conflict of schedule, so I reach out to Sign Post to reschedule or make a change to our order. ### 19. Long Time User **Rating:** 4.5/5.0 stars **Reviewed by:** Jay M. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2020 **What do you like best about Signpost?** One of the best automation review platforms on the market **What do you dislike about Signpost?** You cannot go month-to-month with the clients you have to commit to three months minimum for each account **Recommendations to others considering Signpost:** Take a look at BirdEye as an alternative for pricing depending on what your clients specific needs are **What problems is Signpost solving and how is that benefiting you?** Using this as a CRM for email newsletters and review generation ### 20. Good tool for online review solicitation **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2021 **What do you like best about Signpost?** Easy to navigate and import contacts and create lists **What do you dislike about Signpost?** Could have improved features, more customization for emails **What problems is Signpost solving and how is that benefiting you?** Online review solicitation. allows us to sort out negative reviews ### 21. Scam artists trying to steal monthly payments after you cancel **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2021 **What do you like best about Signpost?** I don't, this place is a total scam and I wouldn't recommend. **What do you dislike about Signpost?** Tried canceling their horrible service and they told me that since I didn't give them 30 days notice, I have to wait until the end of the current billing cycle, and then pay for an extra month. That's a complete scam, trying to bill you an extra month after you cancel just to leech out some extra money. Don't deal with these people. **Recommendations to others considering Signpost:** Don't get scammed by these people. **What problems is Signpost solving and how is that benefiting you?** none. It's a coplete scam ### 22. Predatory business type. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2021 **What do you like best about Signpost?** Very poor software design for the price. **What do you dislike about Signpost?** Contacted us cold and stated it was a month to month service, however they require you to keep your service an additional 30 days past the time you cancel it. **What problems is Signpost solving and how is that benefiting you?** Attemped to use for a better review platform, useless software. Can do better manually having someone contact clients than this software. ### 23. Set it and forget it marketing! **Rating:** 5.0/5.0 stars **Reviewed by:** Masa N. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2020 **What do you like best about Signpost?** Signpost makes it easy to do all the marketing you wish you had time for. It’s an intuitive way of marketing that if done manually would take hours a week. With Signpost, you set it up once and it just works on its own and you can see the roi. **What do you dislike about Signpost?** Nothing. I’m a small business owner so I’ll always complain about price haha. But it’s reasonable for what it is. **What problems is Signpost solving and how is that benefiting you?** Signpost contacts my existing clients or clients who have contacted me. It send them marketing pieces that I authorized on a set time frame, all without any further guidance from me. Very cool **Official Response from Molly Queen:** > Thank you so much for your review, Masa! It's so great to hear we're able to help you save some time. ### 24. Great back-office support for small business owners! **Rating:** 4.0/5.0 stars **Reviewed by:** Athenia R. | Executive Director (Self employed), Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2020 **What do you like best about Signpost?** Signpost is an amazing system. I will be the first to tell you that I am a one woman show for internal back of office planning. I am grateful for Signpost for keeping the engagement up with my customers. Just when I think, I need to send something out I get a notification that Signpost did it already. **What do you dislike about Signpost?** I am not going to lie, the price is pretty high. I wish it was a little lower. I am trying to hold on. **What problems is Signpost solving and how is that benefiting you?** Benefits manage my online reputation and lets me know when someone writes a review so I can properly address them. I t pulls my new contacts and send them correspondence to engage them. **Official Response from Elisabeth Newell:** > Hi Athenia, we appreciate your review! ### 25. Best for Driving Organic reviews from your network. **Rating:** 4.5/5.0 stars **Reviewed by:** Kendrick "Dj5Starr" T. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2020 **What do you like best about Signpost?** Usually when I have an issue, it is communicated and resolved. I love the autopilot ask for reviews from my network. **What do you dislike about Signpost?** That it only connects to facebook and not linkedin, instagram and twitter. Also only one graphic in the email blast. and the fact the email blast comes up under promotions instead the primary. **Recommendations to others considering Signpost:** IF you google yourself and only 1 review comes up. Please get involved **What problems is Signpost solving and how is that benefiting you?** when people google my name you see real time reviews. Creditability was never a problem where we are based. Now its seen across the world ### 26. I'm with signpost few years and I'm very happy! **Rating:** 5.0/5.0 stars **Reviewed by:** Urszula L. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2020 **What do you like best about Signpost?** Customer service is great, always I can count on help. **What do you dislike about Signpost?** Signposts and the people working there are great. **What problems is Signpost solving and how is that benefiting you?** Signpost is reaching out to my customers, and I have better information about their experience with my service. **Official Response from Molly Queen:** > Thank you so much for taking the time to write us a review, Urszula! ### 27. Easy to work with and produce many good reviews **Rating:** 5.0/5.0 stars **Reviewed by:** Brenda G. | Office Manager/Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2020 **What do you like best about Signpost?** The main reason we signed up was to get reviews. Signpost has been extremely effective at getting us tons of positive reviews. **What do you dislike about Signpost?** Customers getting ongoing requests after they have already given a review. **What problems is Signpost solving and how is that benefiting you?** It has really helped our online presence to have so many positive reviews. **Official Response from Molly Queen:** > Brenda, thank you so much for your 5-star review! We love to an online presence success story! We do have a few options when it comes to limiting specific campaign sending. Please feel free to use the support chat bubble in your Merchant Center, or give our Support Team a call so they can walk you through those making those changes. ### 28. Helps a lot with reviews **Rating:** 5.0/5.0 stars **Reviewed by:** John W. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2020 **What do you like best about Signpost?** Automated review and feedback system helps me focus on my business **What do you dislike about Signpost?** No mobile app but using the website on a phone works well **Recommendations to others considering Signpost:** Give it a try and see if it works you **What problems is Signpost solving and how is that benefiting you?** Getting reviews without having to remember to ask for them and avoiding the awkwardness of asking ### 29. So many great reviews! **Rating:** 5.0/5.0 stars **Reviewed by:** Amy W. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2020 **What do you like best about Signpost?** I was having a really hard time asking for and following up with my clients about leaving reviews. Signpost makes it so easy! **What do you dislike about Signpost?** The email platform could be a little extensive. **What problems is Signpost solving and how is that benefiting you?** Getting more reviews and I went from 10 Google reviews to 130! **Official Response from Elisabeth Newell:** > Hi Amy, we appreciate your review and are so happy to hear of your success with the software! ### 30. Best Service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2020 **What do you like best about Signpost?** It is super easy to setup. You don't need to be a techie to use signpost. The whole process is so simple and it has helped us gain a lot of reviews. It works as advertised **What do you dislike about Signpost?** The campaign section can be improved. It would super helpful if they are able to integrate with Salesforce. **Recommendations to others considering Signpost:** Super Easy to setup. Best review software available in the market. The **What problems is Signpost solving and how is that benefiting you?** It helped us in getting a lot of positive reviews. **Official Response from Elisabeth Newell:** > Thank you for your review! ### 31. Signpost is amazing... **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Photography | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2020 **What do you like best about Signpost?** Chris and Kristen at support are incredibly helpful. **What do you dislike about Signpost?** I would have to say that the support isn’t 24/7. I understand why not but sometimes it’s too hard to wait for the service if you want t go go go right now at 3am **What problems is Signpost solving and how is that benefiting you?** I am able to communicate with past current and future clients with specials and give a ways. I am more organized and my online presence speaks with one voice. **Official Response from Elisabeth Newell:** > Thank you for your review! If you need assistance during off-peak hours, be sure to check out our Help Center! ### 32. CRM provider with really great service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2020 **What do you like best about Signpost?** Helpful employees who can answer questions **What do you dislike about Signpost?** Not much, it seems like they are continuing to find ways to implement more features and tools over time. **What problems is Signpost solving and how is that benefiting you?** Ability to reach out to customers in a controlled way **Official Response from Molly Queen:** > Your review is greatly appreciated! ### 33. Wow! **Rating:** 5.0/5.0 stars **Reviewed by:** Alex C. | Owner, Entertainment, Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2019 **What do you like best about Signpost?** I recommend Signpost to all! My reviews are soaring, and the email service is getting me in contact with clients who otherwise would have forgot about me years past. The nominal fee is very affordable for the results I'm getting, thank you! --Chandler Media & Design **What do you dislike about Signpost?** Not a lot of customization, but in turn that helps deliver better results. Some customization is being added slowly, so just be patient is my advice. **Recommendations to others considering Signpost:** It's cheap, just do it, you'll be surprised by the results. **What problems is Signpost solving and how is that benefiting you?** Getting reviews is easy, clients are returning that have forgotten I exist. **Official Response from Elisabeth Newell:** > Thank you Alex! We look forward to continuing to drive reviews for your business moving forward. ### 34. Definitely use them **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2020 **What do you like best about Signpost?** I have contacted signpost just about a month ago and their system immediately started to Integrating with our customers. I love their offers programs for our customers as well the feedback and review program. I will definitely recommend to give them a try. **What do you dislike about Signpost?** Contract terms are too long, would be best 3 months to try but either way we are happy with signpost **Recommendations to others considering Signpost:** Give them a try! You would not regret. I’m happy with the results **What problems is Signpost solving and how is that benefiting you?** You’re able to get more reviews for my customers and love How we can interact with our customers and able to see everyone Who opens and receives All the reviews, offers etc. ### 35. Signpost: The Good, The bad and No ugly? **Rating:** 4.5/5.0 stars **Reviewed by:** TJ K. | Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2020 **What do you like best about Signpost?** It is a very user-friendly platform and there are tons of analytics that you can pull from. **What do you dislike about Signpost?** It certainly is time-consuming and you better have a plan going into it. The good thing is you have a dedicated success team that is there to help you through any and all issues you might come across. **Recommendations to others considering Signpost:** Be willing to put in the work gathering data and setting up ads. **What problems is Signpost solving and how is that benefiting you?** Customer reviews is the big one. **Official Response from Elisabeth Newell:** > Hi TJ, thanks for this great review! We're so glad to hear that our Customer Success team has been helpful and you've seen reviews coming in consistently. Don't hesitate to give us a shout if you need any further assistance! ### 36. Expensive, hassle free **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2020 **What do you like best about Signpost?** Good way to get reviews. Good way to track phone calls and emails. **What do you dislike about Signpost?** The cost of Signpost is definitely on the high end. For a small company it may have many things to offer that I do not use. **What problems is Signpost solving and how is that benefiting you?** Good way to track calls, good way to get reviews **Official Response from Elisabeth Newell:** > We appreciate your review! We do have cost-saving subscriptions available that you may not be utilizing depending on your current subscription. If you'd like to give us a ring, we'd be happy to see if there are any discounts we can apply. Thanks! ### 37. Great company **Rating:** 5.0/5.0 stars **Reviewed by:** John M. | Senior Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** January 20, 2020 **What do you like best about Signpost?** Really Incredible Service! Awesome platform and useful tools. Results have been great! Special thanks to Lindsey! Super Responsive and helpful. **What do you dislike about Signpost?** Nothing to speak of. I have seen great results from these guys. **Recommendations to others considering Signpost:** Keep moving forward in the space. **What problems is Signpost solving and how is that benefiting you?** Review Generation **Official Response from Elisabeth Newell:** > Hi John, thanks for taking a minute to write this great review! We're so happy to hear that Lindsey has been taking good care of you and your account is working so well. Give us a shout if we can help you out further! ### 38. Invaluable for gaining online reviews **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2020 **What do you like best about Signpost?** Ease of use, can send links for review sites directly to individual clients. **What do you dislike about Signpost?** Have to periodically delete contacts that aren't actual clients (like spam calls and spam emails) **Recommendations to others considering Signpost:** Try it. I'm not techy, and I still was successful in it's implementation **What problems is Signpost solving and how is that benefiting you?** Signpost makes reviews easier to collect and simplifies the review process for clients **Official Response from Elisabeth Newell:** > Thank you for your review! It's great to hear that it has been easy to use and keep up with. Give us a shout if you need assistance! ### 39. Scam scam scam **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Photography | Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2019 **What do you like best about Signpost?** Being able to pause the 20 review emails sent to customers **What do you dislike about Signpost?** Tricked into signing a 12 month contract my Sam after I asked him can I cancel at any given time. Don't believe anything this company tries to sell you. They are more worried about their personal sales then your long term business. Read all the reviews. **What problems is Signpost solving and how is that benefiting you?** They will tell you anything to lock you in.. then it's impossible to cancel **Official Response from Elisabeth Newell:** > Hello, we’re sorry to learn of your dissatisfaction. We are unable to locate your account based on the information provided here, but we’d love the opportunity to try to find a resolution with you. Please feel free to reach out to our Customer Support Team at support@signpost.com or (646) 780-7767 to discuss this further! ### 40. Good Marketing tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2020 **What do you like best about Signpost?** Being able to vet poor reviews right away **What do you dislike about Signpost?** Not being able to send text messages unless the customer accepts an invite first **Recommendations to others considering Signpost:** Good tool to ad to your toolbox for marketing **What problems is Signpost solving and how is that benefiting you?** More reviews **Official Response from Elisabeth Newell:** > Thanks for your review! We're happy to help you get more text subscribers by promoting the opt-in process, if you'd like. Give us a shout when you can! ### 41. Great the software does what they say! **Rating:** 5.0/5.0 stars **Reviewed by:** David R. | Sale Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2018 **What do you like best about Signpost?** We love signpost! MIA the AI tool is the best, "she" has already helped us get more reviews and answer customer complaints before they turned into bad reviews! **What do you dislike about Signpost?** Using the CRM is can be a little labor intensive at times. **What problems is Signpost solving and how is that benefiting you?** Gaining google reviews from our clients. **Official Response from Elisabeth Newell:** > Thank you so much for your feedback! We look forward to continuing to drive reviews for your business and help you address customer concerns moving forward. ### 42. Outstanding Customer Service and Increased Profits!! **Rating:** 5.0/5.0 stars **Reviewed by:** Suzanne T. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 10, 2019 **What do you like best about Signpost?** When we began working with Signpost we had about 480 members and roughly 700 leads and our reviews were somewhat nonexistent. We’ve been with Signpost for about 9 months and in that time we have hit 734 members and over 1700 leads with a 4.9 star rating on Google. Signpost has literally turned our business around and has brought so much foot traffic to our gym and driven folks to complete reviews that they normally skip over or ignore. I love when a prospect comes into the gym holding up their phone to show me the offer they received from Signpost and they’re ready to join! It doesn’t get any easier than that. Huge thumbs-up to Scott and his team! They are our business partners from here on out!! **What do you dislike about Signpost?** At this point we do not have any complaints about the product or the support team. **What problems is Signpost solving and how is that benefiting you?** Signpost has driven a high percentage of new leads to our door, increased our review numbers and increased the overall profitability of our gym exponentially. **Official Response from Elisabeth Newell:** > Hi Suzanne, we're so excited to hear about how great your business is doing! Thank you so much for your review! ### 43. You don't know what you don't know....until you know. **Rating:** 0.0/5.0 stars **Reviewed by:** Deborah M. | Owner, Luxury Travel Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2018 **What do you like best about Signpost?** Easy automation Offers review, feedback, and referral collection Good for highly transactional businesses **What do you dislike about Signpost?** Inability to brand or customize virtually ANYTHING on the emails Frustrating customer service when dissatisfied No free trial and they won't release you from contracts if you're unhappy **Recommendations to others considering Signpost:** Don't bother if you have any sort of high-touch, relationship-based business or want to maintain branding consistency. There's no true white-labeling or ability to customize the email in any way if you don't like how something looks or reads. They'll tell you it's because they've tested the language and this is what performs best, etc. but you can't even add a custom message to what they have in the email already. **What problems is Signpost solving and how is that benefiting you?** The sales rep I had was really good at overcoming our initial objections and we decided that this would potentially be a good investment and we'd give it a shot. They have no free trial, so you can get a sales person to walk you through the system, but there were things we didn't think to ask and didn't know the system wouldn't do until AFTER we got in it and started to play around. Shocked to find that virtually nothing is customizable (outside of creating a whole manual campaign that you could do yourself for free in MailChimp which strips away the entire value of the Signpost system). In this day and age, to not be able to modify the look and feel of the automated emails, fix the size of your logo, control the branding, adjust the text, or at LEAST be able to add your own custom message is insane. Once we figured out that this was all locked and un-editable, I called and asked to get out of the contract thinking that there had to be a grace period or something since we hadn't even done anything with the system yet and it was less than a week since we signed up. We were also assured by the sales rep that if we weren't happy, we could cancel. Apparently none of that was true. I've now spent a couple of hours on the phone with them and the "best they can do" is charge me for 6 months instead of 12. I'm not done fighting them on this and am hoping they'll do the right thing since frankly it's just bad business to refuse to let us out given how frustrated and unhappy we are. I'll adjust this review if they make good on letting us out without penalty, but if they still refuse, I'll make sure every other small business owner knows the things we wish we knew before we signed up. I'm sure this probably works great for some businesses, but if you have any sort of branding you'd like to keep consistent or if your business is really highly personal relationship-based, don't waste your time or money. **Official Response from Elisabeth Newell:** > Hi Deborah, we're glad that we were able to reach a resolution with you offline. Let us know if you have any additional questions! ### 44. Did what it was supposed to **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2019 **What do you like best about Signpost?** The software manages our customer data base without a large burden on our staff, also increased our reputation online **What do you dislike about Signpost?** I wish it automatically synced with customer database in our club os software **What problems is Signpost solving and how is that benefiting you?** Utilization of our Customer database and easy to use templates that get higher engagement and are set up for automated follow up **Official Response from Elisabeth Newell:** > Thank you so much for your review—we're glad we've been able to have such a positive effect on your business! Our Product Team is always looking for ways to improve our system, so we'll be sure to let them know that an integration with Club OS would be worth looking into! ### 45. Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Millie H. | Sales assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2018 **What do you like best about Signpost?** It is easy and simple to use and does not need much training to use this system at work. **What do you dislike about Signpost?** nothing I like everything about this system **What problems is Signpost solving and how is that benefiting you?** the only issue I have encountered with this system is when the company that produced the system are rebooting the system for updates we can not use it and we never get told before they do this but other then that I have never had a problem with this system. **Official Response from Elisabeth Newell:** > Hi Millie, we’re happy to hear that you have been able to easily use our system! We do apologize for any service disruptions you may have experienced—luckily, they happen pretty infrequently! ### 46. Terrible business practices! **Rating:** 0.0/5.0 stars **Reviewed by:** Ryan C. | Product Support Helpdesk, Enterprise (> 1000 emp.) **Reviewed Date:** December 19, 2018 **What do you like best about Signpost?** Was easy to set up my sites with initially, but that's all. **What do you dislike about Signpost?** They won't let you cancel your account without a huge off-boarding process. They tell you your account manager is not available and they continue to charge you. They literally refuse to cancel your account without making it extremely difficult. **What problems is Signpost solving and how is that benefiting you?** I am no longer using them. **Official Response from Elisabeth Newell:** > Hi Ryan, we're sorry to hear that you were dissatisfied with your experience. Our cancellation policy is clearly stated in the contract that all of our merchants are asked to sign prior to beginning service, as is our policy concerning options for cancelling prior to the end of your contract term. We wish you the best in your future business endeavors! ### 47. Efficient and easy **Rating:** 4.0/5.0 stars **Reviewed by:** Christiane S. | Substitute Teacher, Human Resources, Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2018 **What do you like best about Signpost?** Being able to streamline my process and get all of my media in one place **What do you dislike about Signpost?** Lack of a comprehensive tutorial. It would make using the product much easier if it had one. **What problems is Signpost solving and how is that benefiting you?** Streamlining my work without having to use multiple programs. **Official Response from Elisabeth Newell:** > Hi Christiane, we're glad to hear how great your experience has been so far! We are currently implementing a comprehensive update of our Help Center, so stay tuned! ### 48. I had great experience across the board my reviews are adding up every day . **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2019 **What do you like best about Signpost?** Signpost helped my business growing my customer database and promote it to the next level great job. **What do you dislike about Signpost?** I don’t dislike anything about this product **Recommendations to others considering Signpost:** Yes I highly recommend this product and signpost **What problems is Signpost solving and how is that benefiting you?** None **Official Response from Elisabeth Newell:** > Thank you so much for your review! We're excited that we've been able to do so much for your business! ### 49. Signpost For Small Companies **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** November 24, 2018 **What do you like best about Signpost?** Signpost is good for small companies for online marketing and businesses and is good for expanding clients. **What do you dislike about Signpost?** They do not update their service alot, the last time I checked there was only one update in the last three years. **What problems is Signpost solving and how is that benefiting you?** Adaptability wise Signpost does a good job with the user, the customer service is alright as well. I do not see many problems on a business scale. **Official Response from Elisabeth Newell:** > We are sorry to hear that you're unhappy with our product updates! Our team releases new updates several times each year—this year alone we have released integrations with QuickBooks Online, Constant Contact, and Mailchimp; improvements to our IVR feature; and the ability to send custom campaigns to multiple contact lists within your account. Check your inbox periodically for announcements from our team regarding new features! ### 50. Good **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** December 15, 2018 **What do you like best about Signpost?** helps business to update, verify, and enhance their information on social media **What do you dislike about Signpost?** They collect a lot of data that could be used improperly **What problems is Signpost solving and how is that benefiting you?** Social media, it automatically follows up with each customer in a personalized way **Official Response from Elisabeth Newell:** > Thank you for your review our product! Please rest assured that we have protections in place to ensure that your data will not be used improperly. You can read our Privacy Policy here: https://www.signpost.com/privacy/ ## Signpost Discussions - [Why haven't we integrated other social media platforms. Linkedin Instagram twitter, why only one image in email blast](https://www.g2.com/discussions/24147-why-haven-t-we-integrated-other-social-media-platforms-linkedin-instagram-twitter-why-only-one-image-in-email-blast) - 1 comment, 1 upvote - [View Signpost pricing details and edition comparison](https://www.g2.com/products/signpost/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-28+01%3A58%3A20+-0500&secure%5Bsession_id%5D=9a7db635-ae16-4ce8-bdae-71e8061fa87a&secure%5Btoken%5D=693944559c4b5c3cab49f53bfccd024ad5d7ee05822eb752664e7e0df078bb65&format=llm_user) ## Signpost Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management **Email Marketing** - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics **Online Marketing** - Landing Pages and Forms - Dynamic Content - A/B Testing - Mobile Optimized - Search Tracking and Optimization **Messenger** - Sequencing - AI - Live Chat - Customization Interface **Lead Facilitation** - Customer-facing Chatbot - Lead Qualification - Lead Follow-up - Meeting Scheduling **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Speech **Voice Recognition - AI Voice Assistants** - Voice Recognition **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics **Lead Management** - Marketing Lead Database - Data Quality Management - Segmentation - Lead Scoring and Grading - Lead Nurturing - Online Behavior Tracking - Automated Alerts and Tasks - CRM Lead Integration **Consumer Intelligence** - Customer Feedback - Sentiment Analysis **Communication** - Pop-up Chat - Notifications - Targeted Emails - In-App Messaging - Co-Browsing **Channels** - Social Media - Website - Text Message (SMS) - Voice Assistants - Other **Organization** - Opportunity and Pipeline Management - Data Entry - Integrations / APIs **Speech Synthesis - AI Voice Assistants** - Speech Synthesis - Customizable speech - Multiple voice actions **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Campaign Management** - Program Management - Event / Webinar Marketing - Calendaring - Budgeting **Reporting** - Corporate Reporting - Dashboard **Media Monitoring** - Social Networks Monitoring ** Internal Use** - Customization - Conversation Archiving - Lead Development - Knowledge Base - Team Inbox - Customer Profiles **Customers** - Targeting - Profiles - Analytics - Lead Gathering - Sales Conversion **Performance Analysis** - Coaching - Peformance Tracking **Security and privacy - AI Voice Assistants** - Encrypted communication **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support **Social** - Social Listening - Social Sharing - Social Campaigns - Social Media Engagement - Social Media Advertising **Sales Analysis** - ROI Forecasting - Sales Forecasting **SMS Platform** - Reporting - Automation - White Label - Text-to-Landline - Short Codes - API Integration **Compatibility - AI Voice Assistants** - Cross platform compatibility **Agentic AI - Conversational Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation **Reporting & Analytics** - Basic Reporting - Web Analytics - ROI Analytics - Revenue Analytics - SEO / Keyword Analytics **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Output Document Generation **Agentic AI - Online Reputation Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - AI Sales Assistant** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Generative AI** - AI Text Generation **Agentic AI - Marketing Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications ## Top Signpost Alternatives - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (3,976 reviews) - [Podium](https://www.g2.com/products/podium/reviews) - 4.5/5.0 (2,024 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,164 reviews)