Products

Zendesk for Employee Service is an easy to use, AI-powered solution designed to streamline internal service delivery across IT Service Management (ITSM), Human Resources Service Management (HRSM), and other internal support. Built on the Zendesk Resolution Platform and powered by AI trained on 18+ billion service interactions, Zendesk empowers teams to provide fast, accurate resolutions, increasing employee satisfaction and productivity. Easy to implement, scale, and adapt across departments

Sana Commerce is a B2B e-commerce platform designed to help manufacturers, distributors and wholesalers succeed by fostering lasting relationships with customers who depend on them. How? By making your SAP or Microsoft Dynamics ERP and e-commerce work as one with Sana Commerce Cloud. This eliminates the system silos, unnecessary complexities and compromises caused by mainstream e-commerce solutions. Instead, our approach unlocks 3 key benefits that enable you to build lasting relationships wi

Engagely.ai is a leading no-code Customer Experience automation platform that empowers enterprises to automate customer support and engagement across multiple channels, including chat, voice, email, and WhatsApp. By leveraging advanced Generative AI and Natural Language Processing , Engagely.ai delivers predictive, personalized, and informed customer interactions, enhancing satisfaction and operational efficiency. Key Features and Functionality: - Omnichannel Support: Engagely.ai enables

Employees shouldn't be admins for hundreds of web apps with excessive permissions. But then again, nobody wants to be stuck in IT ticket queues for days to get the right access. Lumos is the first internal AppStore for companies. Make your employees more productive and your enterprise more compliant with self-service app requests, access reviews, and license management.

DeepConverse helps businesses automate and scale their customer conversations. DeepConverse Chatbot, Conversational Search, and Interactive Guides have become a prime choice for leading brands like Pandora, Logitech, Jaybird, and many more. Backed with 50+ support APIs, DeepConverse lets you easily and securely automate recurring payments, appointment bookings, customer identity verification, etc. By offering outstanding self-support for troubleshooting and delivering seamless customer suppo

Integrated end to end integrated customer service management solution with escalation maps, automated workflows, and performance measurements. It has integrations and customization capabilities. You may design processes and interfaces for each issue type separately. It is compliant with ISO 10002 certifications.

Pollfish is a self-service market research survey tool offering real-time responses from real consumers worldwide. Reach your target audience and collect faster, more cost-effective results.

Pega Customer Service is an advanced customer relationship management (CRM) application designed to streamline and enhance customer interactions for large enterprises. By integrating artificial intelligence (AI), automation, and real-time decision-making, it enables organizations to deliver personalized, efficient, and consistent service experiences across multiple channels. This solution not only improves customer satisfaction but also boosts operational efficiency by automating routine tasks a

SparrowDesk is an AI-first customer service platform that helps businesses deliver fast, reliable, and scalable support across email and chat. With Luna, the AI Agent, SparrowDesk auto-resolves up to 45% of tickets, enabling 24/7 support without increasing headcount.

Talend Data Fabric is a unified platform that enables you to manage all your enterprise data within a single environment. Leverage all the cloud has to offer to manage your entire data lifecycle – from connecting the broadest set of data sources and platforms to intuitive self-service data access.

The “intelligent front office” solution, helping property managers deal with marketing, sales, CRM, retention, performance management, predictive analytics, applicant screening, and reporting all in one platform. Providing the productivity and business intelligence tools needed to maximize occupancy, rent growth, and customer satisfaction in every community. Marketing and attribution: Drive apartment demand and attract new residents with Knock’s intelligent marketing solutions. - Self-Schedu

Malbek is a modern-day contract lifecycle management solution, helping organizations expedite and streamline their contract requests, contract authoring, approval workflow, redline negotiation, signature, renewal tracking and more. Gone are the days of complicated, outdated and costly contract management tools that are overly technical, very difficult to use, and even harder to configure and maintain. Malbek innovates at the speed of now, giving you the same consumer-grade user experience that y

Yottaa is the only all-in-one eCommerce site performance solution offering built-for-purpose self-service tools, fully managed services, and expert-led consulting to turn site performance into a repeatable revenue lever.

ADP GlobalView® Payroll is a cloud-based payroll solution designed to help large multinational organizations manage payroll operations across more than 40 countries. By unifying employee data into a single system of record, it simplifies the complexities associated with global payroll processing, ensuring compliance with diverse local regulations and enhancing operational efficiency. Key Features and Functionality: - Global Payroll Management: Provides a centralized platform to process payroll

Multichannel Pro unifies order processing, listing management, and customer support for all your sales channels into one powerful platform. Combining Hemi, Onsite Support, and ChannelReply, this centralized system helps you cut costs by 30% while delivering 4x faster customer service and greater satisfaction.

mediasmart - a self-serve mobile programmatic platform (now acquired by Affle International Pte. Ltd., Singapore) - provides advertisers, trading desks and agencies an integrated mobile advertising solution with the unique capability of measuring incremental metrics in real-time for Proximity and App marketing campaigns. mediasmart empowers advertisers to efficiently invest in advertising through a transparent platform that links the physical world with the digital world across mobile devices

The Layer7 Identity Suite provides comprehensive identity management and governance capabilities with a simple, intuitive user experience. This user experience can dramatically simplify processes such as user access requests and access certifications, resulting in improved productivity and user satisfaction. In addition, the CA Identity Suite performs risk analysis and certification and enables remediation actions in real-time during the access provisioning steps, thereby improving audit perform

Business Intelligence and Analytics software which gives users a self-service tool to visualise data and enable better decisions.

By enabling searches across a wide variety of sources, Oracle's InQuira knowledge management products offer simple and convenient ways for users to access knowledge that was once hidden in the myriad systems, applications, and databases used to store ente

InPhase is the all-in-one, self-service enterprise performance management platform.