Introducing G2.ai, the future of software buying.Try now
Product Avatar Image

Helprace

Show rating breakdown
8 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.4
Serving customers since
2011

Profile Name

Star Rating

4
4
0
0
0

Helprace Reviews

Review Filters
Profile Name
Star Rating
4
4
0
0
0
Verified User in Human Resources
UH
Verified User in Human Resources
10/02/2024
Validated Reviewer
Review source: G2 invite
Incentivized Review

Get help with Helprace!!

Helprace offers an intuitive and user friendly interface ,making it easy for customers and support agents to navigate and use.It integrates with a wide range of third party apps and services that streamlines workflows and enhance productivity
Imran A.
IA
Imran A.
Software Quality Assurance Engineer
04/21/2024
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Listening to Customer Service with a Powerful, User-Friendly Tool

What I most appreciate is most about Helprace is its all-in-one platform designs, which integrates multiple customer service tools into one application. Its not only simplifies the management of customer interactions but also enhances the overall responsiveness of support teams. The design of the application is super friendly and esy to use.
Bashar H.
BH
Bashar H.
Experienced Event and Music Industry Entrepreneur with Strong Leadership and Business Acumen, Proficient in Marketing and Market Research.
11/27/2023
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Customer service never been this easy!

Intuitive and easy to use. The admin panel has all the tools needed in servicing your clients. Tickets are easily organised and assigned, helpful customer support, advanced features, and a good value for the money.

About

Contact

HQ Location:
Tampa, FL

Social

@helpracing

What is Helprace?

Helprace is a comprehensive customer service platform designed to help businesses enhance their interaction and communication with clients. Hosted at https://helprace.com/, this platform offers a suite of tools that includes help desk software, a customer community, and a knowledge base. Helprace enables organizations to manage and address customer support tickets efficiently, foster community engagement through discussions and feedback, and share helpful content and FAQs in an organized knowledge base. The integration of these features allows companies to provide a cohesive and responsive customer service experience, thereby improving customer satisfaction and loyalty. Ideal for businesses of all sizes, Helprace is tailored to help streamline support operations and better connect companies with their users and customers.

Details

Year Founded
2011