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Malbek Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

5 months

Malbek Media

Malbek Demo - Smarter Search, Smarter Contracts
Find what matters in seconds. Malbek’s intelligent search and milestone tracking keep you ahead of every renewal, deadline, and deliverable—no surprises, just confidence.
Malbek Demo - Control That Keeps Contracts Moving
Stay in the loop at every stage. Malbek’s flexible workflows make it easy to collaborate, review, and approve—all while reinforcing compliance and speed. No bottlenecks. No guesswork.
Malbek Demo - Build Better Contracts, Faster
Author with agility. Use pre-approved templates, smart clauses, and real-time AI insights to create consistent, high-quality contracts—without the back-and-forth.
Malbek Demo - Data You Can Trust, Answers You Can Use
Contract insights, simplified. Malbek captures critical metadata behind the scenes so your team can report, dashboard, analyze, and act without needing a data science degree.
Malbek Demo - Just Ask Bek.
Meet Bek—your contract co-pilot. From voice commands to natural language search, our conversational AI helps you get more done with less effort. It’s contracts made easy.
Malbek Demo - One CLM, Seamless Experience
Tired of jumping between tools? Malbek connects with Salesforce, Coupa, DocuSign, Slack, and more—bringing contract data into your favorite apps with built-in compliance.
Malbek Essential Features
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Malbek Essential Features
EDF Renewables x Malbek: Seamless CLM for Renewable Energy.
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EDF Renewables x Malbek: Seamless CLM for Renewable Energy.
With Malbek’s conversational AI, you can interact with contracts using natural language—even voice commands—through Bek, our AI agent. 

The result? Faster, smoother contract workflows.
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With Malbek’s conversational AI, you can interact with contracts using natural language—even voice commands—through Bek, our AI agent. The result? Faster, smoother contract workflows.
TIBCO x Malbek: Propelling organizational growth and streamlining M&A
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TIBCO x Malbek: Propelling organizational growth and streamlining M&A
Malbek Marketplace — CLM Integrations Made Easy
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Malbek Marketplace — CLM Integrations Made Easy
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Malbek Reviews (71)

Reviews

Malbek Reviews (71)

4.5
71 reviews

Pros & Cons

Generated from real user reviews
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Adi S.
AS
Oracle Customer support implementation
Enterprise (> 1000 emp.)
"We have integrated Malbek with our salesforce"
What do you like best about Malbek?

I appreciated the personal relationship I developed with the team. The tool performed as expected and was straightforward to implement. Additionally, the support provided was very helpful. Review collected by and hosted on G2.com.

What do you dislike about Malbek?

The reporting tool needs improvement. I hope that more features will be added to the workflow in the future. Review collected by and hosted on G2.com.

Response from Elizabeth Painter of Malbek

Thank you for your review! We're delighted to hear that you value the personal relationship with our team and found the implementation process easy. It's fantastic to know that our support has been helpful and that Malbek is meeting your contract management needs and legal requirements.

We appreciate your feedback on the reporting tool and workflow features. Integrating Malbek with Salesforce into your workflow is incredibly valuable, as it enhances visibility and streamlines your contract processes within your existing systems. We're glad this integration has been beneficial for you.

We look forward to continuing to support your success!

EW
Contracts Administrator
Mid-Market (51-1000 emp.)
"User-Friendly and Highly Customizable Platform"
What do you like best about Malbek?

I like how user friendly the platform is as well as how customizable the system is. Review collected by and hosted on G2.com.

What do you dislike about Malbek?

I think there could be more in depth training to help new users understand the back end of the system quickly. Review collected by and hosted on G2.com.

Crystal C.
CC
Paralegal
Small-Business (50 or fewer emp.)
"Speeds Up Document Completion Efficiently"
What do you like best about Malbek?

I like the idea that it should speed up the completion of documents Review collected by and hosted on G2.com.

What do you dislike about Malbek?

There is no print feature in Malbek. Everything has to be downloaded before printing. Review collected by and hosted on G2.com.

Scott B.
SB
Senior Manager Cybersecurity and Application Security
Mid-Market (51-1000 emp.)
"Using Malbek for business review"
What do you like best about Malbek?

Simple for managing projects especially for centralized mgmt in a single place Review collected by and hosted on G2.com.

What do you dislike about Malbek?

Filtering seems to be a bit challenging! I can’t always find things especially when new Review collected by and hosted on G2.com.

JM
Contract and Legal Specialist
Enterprise (> 1000 emp.)
"An Exciting Start for Cross-functionality and Efficient Processing"
What do you like best about Malbek?

The most helpful components of Malbek include the automation, AI functionality, and team members. We have been impressed with the thorough responses from Malbek team members like Brian Dillon, Lou R., and Tara Goldberg. Review collected by and hosted on G2.com.

What do you dislike about Malbek?

We haven’t identified any issues with the system. We will need to seek assistance with refining data before integration. Review collected by and hosted on G2.com.

Verified User in Commercial Real Estate
UC
Mid-Market (51-1000 emp.)
"Customer Support"
What do you like best about Malbek?

The support teams are always willing to help. Review collected by and hosted on G2.com.

What do you dislike about Malbek?

Some of the workflows can be a little confusing, especially with redlines Review collected by and hosted on G2.com.

Response from Taeler Gannuscia of Malbek

Thank you for taking the time to share your experience using Malbek. We're so happy to hear that you've had a positive implementation experience. We also appreciate your input on our workflows. Feedback like this helps us make our user experience the best one possible. If you need additional support configuring your workflows, our customer success team would be happy to assist you further!

RF
Director, Business Services
Mid-Market (51-1000 emp.)
"Effortless Contracting with an Intuitive Interface"
What do you like best about Malbek?

Easy to navigate and initiate contracting. Review collected by and hosted on G2.com.

What do you dislike about Malbek?

Still some capabilities not available when updating older contracts. Review collected by and hosted on G2.com.

Bridgette G.
BG
Assistant General Counsel
Information Technology and Services
Mid-Market (51-1000 emp.)
"World Class Support"
What do you like best about Malbek?

Implementing a CLM is daunting for lean legal department that doesnt have legal ops. Tara and Dip spent a lot of hours helping us implement, so I have to say that customer support is world class. One ther area where Malbek really shines is in template generation. Creating templates is straightforward and efficient, allowing for standardize contract creation. s. Review collected by and hosted on G2.com.

What do you dislike about Malbek?

When we implemented Malbek, it was still an emerging company, and the platform was in a phase of rapid development. This meant that some functionalities and features were not fully mature or compatible with our core processes, leading to occasional challenges in adapting the tool to our specific workflows. Additionally, we found that Malbek wasn’t fully optimized for Apple products, which added some limitations for team members using macOS. While the team worked diligently to address these issues, the initial integration required more customization and support than anticipated. There were also some limitations in automation and reporting capabilities at that time, which added complexity to our contract management processes. However, it’s worth noting that the platform has continued to evolve and improve over time. Review collected by and hosted on G2.com.

Response from Elizabeth Painter of Malbek

Thank you for sharing such thoughtful feedback! We truly appreciate your kind words about our world-class customer support team, especially Tara and Dip, who were dedicated to helping you during the implementation process. It's also wonderful to hear that our template generation feature has streamlined and standardized your contract creation.

We understand that implementing a rapidly evolving platform can come with some initial challenges. Malbek continuously worked to improve these areas and we appreciate your feedback as we strive to deliver a seamless experience across all devices and features.

We love to hear that Malbek's automated workflows and AI-powered insights help streamline the review and approval process, ensuring consistency and compliance across our contracts.

Verified User in Pharmaceuticals
UP
Enterprise (> 1000 emp.)
"Lots of features, robust customization required"
What do you like best about Malbek?

Lots of features that can be customized. Wizard function is very helpful Review collected by and hosted on G2.com.

What do you dislike about Malbek?

Door to the requirement for high customization, areas that cannot be customized are especially challenging Review collected by and hosted on G2.com.

Verified User in Printing
AP
Mid-Market (51-1000 emp.)
"Review and experience of Malbek system"
What do you like best about Malbek?

1.Features ,Document Management: Organizes contracts for simple retrieval and revision control.

business flow, Improves approval processes and contract renewals.

Collaboration Tools, Improves cooperation by providing shared access and commenting capabilities.

Compliance Monitoring: Monitors conformity to legal and regulatory.

Implementation,Initial Assessment: Assess organizational needs and processes.

Configuration: Set up the system in accordance with business workflows.

Training Programs: Provide users with the necessary skills to navigate the system efficiently.

Data Migration: Transfer current contracts safely to the new system.

Integration,CRM integration allows for improved contract visibility.

E-signature Solutions,Facilitate secure and quick signing processes.

Customization,Customize workflows to meet unique business processes.

Change the UI to improve the user experience.

Create reports that address particular business variables.

Customer Support,1-fast response Assistance

2-Personalized support

3-Comprehensive documentation includes detailed user manuals and 4-frequently asked questions for self-service.

5-Training resources include webinars and tutorials to help users become more proficient.

Easy to Use,Intuitive Interface design that is easy to navigate.

Quickly loggin a streamlined setup procedure for new users.

Search functionality allow to search options make it easy to find contracts. Review collected by and hosted on G2.com.

What do you dislike about Malbek?

1.Limited Customization not provide enough flexibility to suit certain requirements.

2.Limited report creation,lack of customization to create reports and the choices are inflexible and do not satisfy unique demands. Review collected by and hosted on G2.com.

Response from Elizabeth Painter of Malbek

Thank you for your comprehensive review! We're delighted to hear that Malbek's features, document management, collaboration tools, compliance monitoring, and customer support have made a significant impact on your contract management processes. Your detailed feedback on our implementation, integration, and customization capabilities is greatly appreciated.

We understand that report creation and customization are essential to meet ongoing business needs for many businesses. This year we released advanced filtering options in reports and the ability to view and subscribe to reports, to assist with reporting flexibility. Our team continues to enhance reporting across the system to provide greater flexibility in future updates. If you have any specifics regarding the capabilities you would like to see, please reach out to marketing@malbek.io and we'll pass along your feedback to the Product team.

We’re pleased that Malbek has resolved your business flow issue and helped streamline your contract processes. Your success is our priority, and we look forward to continuing to support your business needs.

Pricing Insights

Averages based on real user reviews.

Time to Implement

5 months

Return on Investment

13 months

Perceived Cost

$$$$$
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Malbek Features
Contract Creation
Contract Templates
Contract Attachments
Reporting & Dashboards
Contract Creation
Contract Templates
Contract Editing
Contract Collaboration
Approval Process
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