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Malbek Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

5 months

Malbek Media

Malbek Demo - Smarter Search, Smarter Contracts
Find what matters in seconds. Malbek’s intelligent search and milestone tracking keep you ahead of every renewal, deadline, and deliverable—no surprises, just confidence.
Malbek Demo - Control That Keeps Contracts Moving
Stay in the loop at every stage. Malbek’s flexible workflows make it easy to collaborate, review, and approve—all while reinforcing compliance and speed. No bottlenecks. No guesswork.
Malbek Demo - Build Better Contracts, Faster
Author with agility. Use pre-approved templates, smart clauses, and real-time AI insights to create consistent, high-quality contracts—without the back-and-forth.
Malbek Demo - Data You Can Trust, Answers You Can Use
Contract insights, simplified. Malbek captures critical metadata behind the scenes so your team can report, dashboard, analyze, and act without needing a data science degree.
Malbek Demo - Just Ask Bek.
Meet Bek—your contract co-pilot. From voice commands to natural language search, our conversational AI helps you get more done with less effort. It’s contracts made easy.
Malbek Demo - One CLM, Seamless Experience
Tired of jumping between tools? Malbek connects with Salesforce, Coupa, DocuSign, Slack, and more—bringing contract data into your favorite apps with built-in compliance.
Malbek Essential Features
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Malbek Essential Features
EDF Renewables x Malbek: Seamless CLM for Renewable Energy.
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EDF Renewables x Malbek: Seamless CLM for Renewable Energy.
With Malbek’s conversational AI, you can interact with contracts using natural language—even voice commands—through Bek, our AI agent. 

The result? Faster, smoother contract workflows.
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With Malbek’s conversational AI, you can interact with contracts using natural language—even voice commands—through Bek, our AI agent. The result? Faster, smoother contract workflows.
TIBCO x Malbek: Propelling organizational growth and streamlining M&A
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TIBCO x Malbek: Propelling organizational growth and streamlining M&A
Malbek Marketplace — CLM Integrations Made Easy
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Malbek Marketplace — CLM Integrations Made Easy
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Malbek Reviews (80)

Reviews

Malbek Reviews (80)

4.5
80 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the user-friendly interface and exceptional customer support provided by Malbek, which simplifies contract management and enhances productivity. The platform's flexibility allows for easy customization to fit various business needs, making it accessible even for non-technical users. However, some users note that the reporting capabilities could be improved.

Pros & Cons

Generated from real user reviews
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Kaitlin H.
KH
Inside Sales Representative
Mid-Market (51-1000 emp.)
"Makes Legal Negotiations Easy!"
What do you like best about Malbek?

I use Malbek more frequently than I did previously. I really appreciate being able to add contacts in for signatures and Legal can manage the process from there. Review collected by and hosted on G2.com.

What do you dislike about Malbek?

Still kind of clunky! It can be difficult to find contracts and know exactly what needs to be updating before selling a customer a new product. Review collected by and hosted on G2.com.

Response from Elizabeth Painter of Malbek

Thank you for leaving us such a glowing review, Kaitlin! When Sales and Legal are working together it really creates a harmonious experience for all involved. We also love to hear that the telephone game is being eliminated by 10-fold and that you're taking advantage of our Slack integration. We appreciate your feedback how it can be a little clunky at times. We always strive for a modern approach to our user interface and we continuously release enhancements to the application. Feel free to reach out to your CSM directly to discuss where you are seeing a clunky experience. We would love to take that feedback into consideration for future iterations of the UI.

JS
"Streamlined Contract Management, Needs Better Reporting"
What do you like best about Malbek?

I like the user interface of Malbek and appreciate that it's easily customizable and configurable without needing any coding. I also like that we have visibility into our contracts and where they are in the process. The customizability and configurability allow us to make changes quickly without any core development, which is incredibly helpful. The visibility into contracts is beneficial for our users who need to know what's happening with their contracts and where they are in the process. Malbek provides that flexibility and visibility we need. Review collected by and hosted on G2.com.

What do you dislike about Malbek?

1. Reporting could be substantially improved, maybe by adding something like Power BI within the app. 2. When starting in Malbek, you have to be very thoughtful about what you are doing because it may lead to rework, especially around fields you want added or changed. 3. The vendor master/supplier master feel a bit disjointed. 4. Lastly, the initial setup could have been better because we didn't have a foundation to start with, so we didn't know what we were getting into and realized later things we might have done differently. Review collected by and hosted on G2.com.

"Highly Configurable Contract Lifecycle Management"
What do you like best about Malbek?

I really like Malbek for its high configurability. It's not a very rigid solution, so there's always a way to achieve what you're looking for, and you very rarely hit hard stops. This configurability is particularly useful for me because my company is somewhat large and has very unique processes. It's important that Malbek can integrate with our current tools and fit into our existing processes. I also appreciate that it's easy to search and it's a very flexible and useful contract management tool. Additionally, I find Malbek's integration with Salesforce to be beneficial. Review collected by and hosted on G2.com.

What do you dislike about Malbek?

I think they can spruce up their user experience a little bit. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Enterprise (> 1000 emp.)
"User-Friendly Interface and Time-Saving AI Features"
What do you like best about Malbek?

The user interface is very user-friendly, which makes training new colleagues much easier. Additionally, the new Malbek AI features, together with the playbooks, are fantastic and have been saving me a lot of time. I absolutely love it. Review collected by and hosted on G2.com.

What do you dislike about Malbek?

The dashboards are quite limited and lack a variety of features and filters. In my opinion, Malbek could benefit from making improvements to its dashboards. Review collected by and hosted on G2.com.

AW
"Customizable Contract Management with Room for Improvement"
What do you like best about Malbek?

I like Malbek's customization ability in the total contract cycle, including customizable approvals. The reporting function is helpful for creating metrics, and I enjoy that they consistently release enhancements, always trying to make the system better for users. I appreciate the ability to manage the approval process at different stages, ensuring the right people are seeing and approving contracts. It's optimal that we can make changes without the help of IT or Malbek support. I also value creating reports based on different template domains or specific criteria that can be scheduled for delivery to individuals. Review collected by and hosted on G2.com.

What do you dislike about Malbek?

I would like to see more options to resend approvals in a workflow or the ability to see what documents were sent with approvals. If the email is lost, it's not possible to see what was sent in the original approval workflow. Having the ability to remind a specific person in a complex workflow would help speed up the approval process. The daily or 3-day reminder emails are fine, but most people that are approving contracts have a lot of emails from Malbek, and the reminder just gets lost as well. Review collected by and hosted on G2.com.

Teri K.
TK
Legal Technology Contracts Manager
"Flexible, User-Friendly Contract Management"
What do you like best about Malbek?

I like the flexibility the system provides us. It's easy to use and navigate. It also allows us to manage the configuration internally. They also have an amazing support team that's willing to help answer any questions or provide technical guidance. It helps streamline the business processes involved in managing contract negotiations and approvals, ensuring that we remain compliant. It also helps us store our contracts so that we can use the robust repository tools to find and report on contracts quickly. Review collected by and hosted on G2.com.

What do you dislike about Malbek?

Working with amendment workflows could be simpler as well as simplifying the configuration transition between sandbox and production environments. Allowing an automated migration between sandbox and production environments would significantly cut down admin time and reduce risk of missing configuration. Review collected by and hosted on G2.com.

AR
Contracts Manager, Project Services, CCM Associate
Enterprise (> 1000 emp.)
"Highly Customizable and Empowering Platform"
What do you like best about Malbek?

I appreciate the platform's flexibility, which allows me to tailor it to fit my business processes. Additionally, I value the option to manage and configure the platform on my own. Review collected by and hosted on G2.com.

What do you dislike about Malbek?

There is nothing to dislike about this product; it worked perfectly right out of the box! Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market (51-1000 emp.)
"Makes working with legal documents easier for everyone!"
What do you like best about Malbek?

I still love that you can make a note and ping the legal team or an individual on our team so that we get an email when they respond. Review collected by and hosted on G2.com.

What do you dislike about Malbek?

I still find it confusing how or when our legal team will see the document after I enter it. Review collected by and hosted on G2.com.

Response from Elizabeth Painter of Malbek

Thank you so much for leaving a review and sharing your experience with us! It's great to hear that you have been able to save time, integrate with Salesforce, keep up with versions, and eliminate the back and forth with Legal. All in all, it sounds like business is flowing much smoother. The team has definitely worked really hard on the connections with leading business applications so I will be sure to share that feedback with the team. That being said, we can definitely understand how some processes can be confusing at first. Every provider does things a little different and we are always looking for ways to improve. If you ever need any assistance don't hesitate to reach out to support or check out our online help center. We continuously add documentation and help resources to ensure you have what you need to succeed. We appreciate your candor.

Verified User in Pharmaceuticals
UP
Mid-Market (51-1000 emp.)
"Coupa’s Contract Automation Makes Tracking and Renewals Easy"
What do you like best about Malbek?

I like the automation with Coupa. It makes it easy to store contracts and go back to them when needed, and I also appreciate the reminders for contract expiration dates. Review collected by and hosted on G2.com.

What do you dislike about Malbek?

Overall, I think it needs improvement in automatic saving. Reducing duplicate data entry and providing more accurate auto-populate functionality would enhance usability and efficiency. Review collected by and hosted on G2.com.

EW
Contracts Administrator
Mid-Market (51-1000 emp.)
"User-Friendly and Highly Customizable Platform"
What do you like best about Malbek?

I like how user friendly the platform is as well as how customizable the system is. Review collected by and hosted on G2.com.

What do you dislike about Malbek?

I think there could be more in depth training to help new users understand the back end of the system quickly. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

5 months

Return on Investment

12 months

Average Discount

13%

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Malbek Features
Contract Creation
Contract Templates
Contract Attachments
Reporting & Dashboards
Contract Creation
Contract Templates
Contract Editing
Contract Collaboration
Approval Process
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Malbek