--- title: Lumos Reviews meta_title: Lumos Reviews, Features, and Pricing 2024 meta_description: Learn more about Lumos features and pricing through reviews from real, verified G2 users. aggregate_rating: rating_value: 4.7 review_count: 69 scale: '5' date_modified: '2026-09-28' parent_category: name: IT Management url: https://www.g2.com/categories/it-management --- # Lumos Reviews **Vendor:** Lumos **Category:** [SaaS Management Platforms (SMP)](https://www.g2.com/categories/saas-management-platforms) **Average Rating:** 4.7/5.0 **Total Reviews:** 69 **AI Enabled:** This product embeds AI to enhance or extend its core functionality. ## About Lumos Lumos is the first Autonomous Identity platform to automatically discover and manage access across all your apps. Instead of being overwhelmed by the sprawl of apps and access, Lumos empowers organizations with one unified solution that controls access on auto-pilot. With Lumos, gain full visibility, enhance security, and boost productivity — all in one platform. Trusted by hundreds of companies, Lumos powers millions of access requests across global companies. ## Lumos Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users find Lumos to be **easy to use** with an intuitive UI, simplifying identity governance and management tasks. (11 reviews) - Users find Lumos a **huge time saver** , automating access requests and streamlining workflows efficiently. (10 reviews) - Users value the **automation of workflows** in Lumos, significantly enhancing efficiency in request and approval processes. (9 reviews) - Users appreciate the **streamlined application integration** of Lumos, significantly enhancing efficiency and control in access management. (7 reviews) - Users highlight the **responsive customer support** of Lumos, facilitating effective problem-solving and ongoing improvement. (7 reviews) - Users value the **enhanced security** and control Lumos offers, significantly improving access management and compliance processes. (7 reviews) - Features (6 reviews) - Onboarding (6 reviews) - Time Saving (6 reviews) - Functionality (5 reviews) **What users dislike:** - Users experience **integration issues** with Lumos, finding the setup process for custom apps time-consuming and cumbersome. (7 reviews) - Users note the **limited integrations** with Lumos, citing issues with third-party connections and availability of essential APIs. (6 reviews) - Users experience **integration difficulties** with Lumos, noting complications and the absence of key cloud services. (5 reviews) - Users find the **complex setup** for integrations challenging, often requiring more time and effort than anticipated. (3 reviews) - Users find a **lack of features** in Lumos, particularly for tracking subscriptions and integration with major cloud services. (3 reviews) - Users note the lack of **important tracking features** in Lumos, which limits its usefulness for certain subscription models. (3 reviews) - Users experience **limited access control** with missing integration options and unclear UI/UX elements affecting management capabilities. (2 reviews) - Difficult Setup (2 reviews) - Users find Lumos' **poor customer support** frustrating, especially due to the lack of live chat options for assistance. (2 reviews) - Poor Support Services (2 reviews) - [View Lumos pricing details and edition comparison](https://www.g2.com/products/lumos/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-09-29+06%3A31%3A23+-0500&secure%5Bsession_id%5D=5ee3f217-97a3-4ed1-8873-a46f64179452&secure%5Btoken%5D=94a1f4f8a74f4dbdb391ce990ec0c2396b2c77ed6280e472da9948a09dba5e1a&format=llm_user) ## Lumos Features **Additional Functionality** - Secure Data Storage - User Defined Attributes - Third-Party Integrations - Reporting/Analytics - Audit Trail - Automated Scheduling - Active Directory Integration - Secure Login - Real-Time Notifications - Event Logs - Activity Dashboard - Generative AI - Risk Assessment - Self Service Portal - Data Verification - Customizable Templates - Biometrics - Security Auditing - AI Copilot - Real-Time Data - Reporting & Statistics - Monitoring - HIPAA Compliant - Real-Time Monitoring - Customizable Reports - Risk Analysis **Additional Functionality** - Fraud Detection - PCI Compliance - Application Management - Audit Management - Single Sign On - Secure Data Storage - SSL Security - Privileged Account Management - Reporting & Statistics - Two-Factor Authentication - Member Accounts - HIPAA Compliant - AI Copilot - Self-Service Access Request - User Provisioning - Audit Trail - Third-Party Integrations - Real-Time Notifications - Active Directory Integration - Authentication - Compliance Management - Workflow Management - Access Controls/Permissions - Access Management - Secure Login - Customizable Branding - Real-Time Monitoring - Security Auditing - Policy Management - Data Synchronization - Collaboration Tools - API - Unified Directory - Multi-Factor Authentication - Biometrics - Activity Dashboard - Generative AI - Credential Management - Event Logs - Real-Time Analytics - Password Management - Access Certification - Self Service Portal - Mobile Access **User on/off Boarding** - Self Service Access requests - Smart/Automated Provisioning - Policy Management - Access Termination - Approval Workflows - Compliance Management - Audit Management - Workflow Management - Template Management - Application Management - Password Management - Access Management **Tracking** - Spend Tracking - SaaS Utilization Tracking **Administration** - Policy, User, and Role Management - Approval Workflows - Automated Provisioning - Bulk Changes - Centralized Management - Self-Service Access Requests - Configurable Workflow - User Management - User Session Management - Password Management - Workflow Management - Policy Management - Access Management - Endpoint Management **App Management** - App Usage Monitoring - Custom Workflows - Shadow IT Discovery - Self-Service App Store - Centralized Management Console - Onboarding & Offboarding Automation - Email Management - Spend Management - Inventory Management - Workflow Management - SaaS Operations Management - HR Management - Contact Management - Task Management - User Management - Deadline Management - Employee Management - Contract/License Management - License Management - Compliance Management - Vendor Management - Audit Management - Renewal Management **User Maintenance** - Bulk Changes **Management** - Contract Management - Application Catalog - Dashboards and Visualizations **Functionality** - Multi-Factor Authentication - Single Sign-On - BYOD support - Password Vault - Centralized management - Role-based security - Live notifications - Live session recording & playback - Hide passwords - Temporary, time-limited privilege - Compliance Management - Remote Monitoring & Management - Credential Management - Incident Management - Alerts/Notifications - Real-Time Notifications - Network Security - Multi-Factor Authentication **Security** - Role-Based Access Control - Threat Detection Alerts - Compliance Monitoring - Approval Process Control **Governance** - Compliance Audits **Insights** - Spend Forecasting and Optimization - Peer Benchmarking - Reporting **Monitoring** - Audit Logging - Activity Logging - Anomaly Detection **AI Features** - Auto-fill Custom App Details - AI Assistant **Administration** - Reporting - Ease of set up for target systems - APIs **Reporting** - Audit log - Reporting - Event Logs **Spend Management** - Budget Tracking - Vendor Consolidation Insights - Renewal Notifications - AI Contract Parsing - Cost Allocation - Renewal Spend Forecasting - Generative AI - Status Tracking - Real-Time Notifications - Budgeting/Forecasting **Agentic AI - SaaS Spend Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Additional Functionality** - Role-Based Permissions - Audit Trail - Approval Process Control - Security Auditing - Activity Tracking - Data Verification - Reporting/Analytics - Activity Dashboard - Secure Data Storage - Third-Party Integrations - Access Controls/Permissions - HIPAA Compliant - Behavioral Analytics - Application Access Control - Multiple User Accounts - PCI Compliance - API - User Activity Monitoring - Device Auto Discovery - Generative AI - Network Monitoring - AI Copilot - Real-Time Monitoring - Threat Intelligence **Agentic AI - SaaS Management Platforms (SMP)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Accounting Integration **Additional Functionality** - Real-Time Data - Spend Analysis - Transaction History - Self Service Portal - Activity Dashboard - Usage Tracking/Analytics - Collaboration Tools - Member Accounts - Reporting/Analytics - Onboarding - Customizable Branding - Data Visualization - Reporting & Statistics - Single Sign On - Audit Trail - Real-Time Analytics - AI Copilot - Customizable Reports - API ## Top Lumos Alternatives - [BetterCloud](https://www.g2.com/products/bettercloud/reviews) - 4.4/5.0 (481 reviews) - [Torii](https://www.g2.com/products/torii/reviews) - 4.5/5.0 (324 reviews) - 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