# Sana Commerce Cloud Reviews **Vendor:** Sana Commerce **Category:** [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms) **Average Rating:** 4.4/5.0 **Total Reviews:** 124 ## About Sana Commerce Cloud Sana Commerce Cloud is a SaaS B2B e-commerce solution that provides all of the B2B-necessary features out-of-the-box while retaining the agility of cloud software to integrate effectively with your ERP and tech stack. Using your SAP or Microsoft Dynamics ERP, your e-commerce solution is built on a solid foundation allowing for complete data and technical integration that keeps your business moving. It eliminates system silos, unnecessary complexities and compromises caused by mainstream e-commerce solutions. We focus on providing the most complete suite of B2B e-commerce features that are constantly updated and added bi-weekly. This means no downtime for your web store, which will always keep you one step ahead of your competition in the industry. Sana Commerce is a certified SAP and Microsoft Gold partner and is the driving force behind 1,500 web stores worldwide, including those of key clients like Michelin Group, Ravensburger, and Akzo Nobel B.V. ## Sana Commerce Cloud Pros & Cons **What users like:** - Users value the **ease of use** of Sana Commerce Cloud, benefiting from intuitive interfaces and seamless customization. (17 reviews) - Users value the **extensive integrations** with tools that enhance their global e-commerce efficiency and customization. (12 reviews) - Users value the **dynamic abilities** of Sana Commerce Cloud for efficient product information management and streamlined e-commerce. (8 reviews) - Users value the **access flexibility** of Sana Commerce Cloud, enjoying easy updates and seamless integrations for better control. (7 reviews) - Users value the **accurate online product information** provided by Sana Commerce Cloud, enhancing their overall experience. (7 reviews) - Automation (7 reviews) - Flexibility (7 reviews) - Online Sales (7 reviews) - Reliability (7 reviews) - Easy Integration (6 reviews) **What users dislike:** - Users find Sana Commerce Cloud to be **quite expensive** with a complicated pricing structure and unexpected fees. (2 reviews) - Users find the **inefficient search** capabilities challenging, especially when managing numerous images on their SANA webstore. (2 reviews) - Users note that **integration issues** limit frontend flexibility, complicating UX experimentation and requiring extensive backend coordination. (2 reviews) - Users experience **limited features** with restricted UX flexibility, often relying on developers for adjustments and facing SEO constraints. (2 reviews) - Users note some **missing features** in SEO and image optimization, with hopes for improvements in future updates. (2 reviews) - Pricing Issues (2 reviews) - Billing Issues (1 reviews) - Complexity (1 reviews) - Confusion (1 reviews) - Dependency Issues (1 reviews) ## Sana Commerce Cloud Reviews ### 1. Sana Ecommerce Flexible and Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Nathan A. | Ecommerce Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2020 **What do you like best about Sana Commerce Cloud?** Sana ecommerce offers a great solution for Labelmaster. Once implemented it just works. Makes it easy for our customers to find and order our products. Sana is always responsive to requests we make. Sana Commerce Cloud is great for our business. **What do you dislike about Sana Commerce Cloud?** There have been some small product limitations in regards to SEO and image optimization, but with each product update and small custom requests these things are being addressed. It would be great to add a pre-order option. **Recommendations to others considering Sana Commerce Cloud:** Be confident in your decision. Sana will help your company. **What problems is Sana Commerce Cloud solving and how is that benefiting you?** Our old systems were no longer meeting our needs. Sana integrates with our ERP and PIM. We now have a very integrated solution. Sana also works with eprocurement system punchout ordering. ### 2. Simple to set up and use! **Rating:** 5.0/5.0 stars **Reviewed by:** Nicola M. | Online Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2021 **What do you like best about Sana Commerce Cloud?** I'm not an IT manager and the ease of configuration and use allowed me to create our shop independently. **What do you dislike about Sana Commerce Cloud?** The "Sana University" learning program is a little too elaborate, better to gain experience directly in the test area. **Recommendations to others considering Sana Commerce Cloud:** A complete and professional tool for business with a high level of integration with ERP **What problems is Sana Commerce Cloud solving and how is that benefiting you?** I can autonomously upload the items of the shop, change the descriptions, add promotional images, create new pages and new sections without knowing a programming language. Thanks to this, my ecommerce is always up to date and customers always find the right product. ### 3. A e-Commerce Business Owner's true friend is this ERP by Sana **Rating:** 4.0/5.0 stars **Reviewed by:** Abhijeet S. | Business Intelligence Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2023 **What do you like best about Sana Commerce Cloud?** There are a few things about Sana Cloud that I totally love: 1. I can do experiments by creating my own panels and reports. 2. It's fast. We moved to it from Bitrix2 and we were not at all disappointed. It keeps the promise is highly recommended if you want a fast and reliable system. 3. It shows the data in real-time. Whoa! **What do you dislike about Sana Commerce Cloud?** Well, the big downside is the pricing. Its a good tool but it is expensive and the ERP systems you can connect it with strictly depend on the plan that you select for the same. **What problems is Sana Commerce Cloud solving and how is that benefiting you?** It is a custom-built ERP for the e-Commerce industry. You can handle and monitor the resources and the problems from a single point and make decision making in a jiffy. ### 4. Great E-commerce store platform **Rating:** 4.0/5.0 stars **Reviewed by:** Jay t. | Web Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 20, 2023 **What do you like best about Sana Commerce Cloud?** Sana Commerce Cloud is a great platform for people looking forward to taking their business/stores online. It has many great features and helps in inventory management and keeping track of SKUs. It provides a great opportunity to grow the business in a new target market. **What do you dislike about Sana Commerce Cloud?** The cost of this platform is too high for me, I believe that they can reduce it, and by making it more affordable, it would attract a lot more business owners. Other than that, the platform and the features are great, and there is nothing to dislike about them. **What problems is Sana Commerce Cloud solving and how is that benefiting you?** Sana Commerce Cloud has helped me a lot with taking my business online and reaching a new set of customers. It has helped me keep track of my products, and their shipping and payment status, and it has also helped me gain new customers through its SEO and analytics. ### 5. Great E-commerce platform **Rating:** 4.0/5.0 stars **Reviewed by:** Ravi J. | Software Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 20, 2023 **What do you like best about Sana Commerce Cloud?** Sana commerce cloud is the best platform to take your business on the internet, it has many features which will make sure that the website will work smoothly, and we can customise it according to our needs. We can even add discount coupons for our customers through which they can get a discount at the checkout page. **What do you dislike about Sana Commerce Cloud?** I have not found anything which I can say I dislike about this platform, and they can work on adding more themes to the platform for different customer experiences. **What problems is Sana Commerce Cloud solving and how is that benefiting you?** Sana Commerce Cloud is a great platform giving me extensive opportunities to reach out to new customers and making sure that the website leaves an image in the mind of customers. It is giving me online orders, making inventory management very easy and making me handle my shop using the system a lot easier process. ### 6. Great E-Commerce Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Hanuj T. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2023 **What do you like best about Sana Commerce Cloud?** Sana Commerce Cloud has several key features that make it a great option for businesses: Inventory Management: It helps to keep track of inventory levels and manage stock effectively. Easy checkout and payment processing: It offers various payment options and an intuitive checkout process, providing customers with a smooth and hassle-free shopping experience. Analytics and reporting: It provides valuable insights into business performance and customer behavior, allowing businesses to make informed decisions. These features, along with its user-friendly interface and support for multiple languages, make it a great solution for us. **What do you dislike about Sana Commerce Cloud?** There is nothing that i don't like about sana commerce cloud. **What problems is Sana Commerce Cloud solving and how is that benefiting you?** Sana Commerce Cloud has been a great asset in taking my business online and reaching a wider customer base. Its inventory management features have enabled me to keep track of my products and their shipping and payment status, while its SEO and analytics capabilities have helped me attract new customers. ### 7. The most feature-rich e-commerce solution. **Rating:** 4.5/5.0 stars **Reviewed by:** Jeffery F. | Director of Finance , Enterprise (> 1000 emp.) **Reviewed Date:** February 05, 2023 **What do you like best about Sana Commerce Cloud?** From the start, it was so easy to integrate into our system that our IT team could hardly believe how simple it all was. Over the past year, there have been incredible improvements to this platform, as evidenced by the 27 updates since it was launched - all of which have exceeded my expectations. Whenever I need help or guidance in solving a challenge related to Santo Commerce, the customer service is always responsive and helpful. What's more, fellow users on the various forums provide great insight through seminars and examples, not only for newcomers but also for veterans looking for advanced tips on usage. **What do you dislike about Sana Commerce Cloud?** I do not like the fact that Sana Commerce Cloud is preset in its template, which requires additional work to customise and adapt it to our online business needs. However, once we were done with the customisation process, it was worth the effort to have a consistent shop that will last as more web shops or locations are added. **What problems is Sana Commerce Cloud solving and how is that benefiting you?** As a supplier, the Sana Commerce Cloud enables me to process orders from my business-to-business customers quickly and efficiently. This helps me to attract new customers by making it easier for them to order large quantities that I can fulfil in no time. ### 8. Good ERP tool for E-commerce stores **Rating:** 4.0/5.0 stars **Reviewed by:** Rohan B. | Software Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 20, 2023 **What do you like best about Sana Commerce Cloud?** The best thing I like about Sana Commerce Cloud is the great features it provides, like SEO optimisation for every image and product. It also has the option to add offers and promotional discounts, which makes it more attractive to use. **What do you dislike about Sana Commerce Cloud?** There are not many things that I dislike about this website. One of the things that I dislike is that the speed of the website is not that great, and it takes time to load pages sometimes. Other than that, the website is working great. **What problems is Sana Commerce Cloud solving and how is that benefiting you?** Sana commerce cloud has benefited me a lot. It has helped me generate invoices and track purchases of customers. It has also helped me deal with clients internationally and accept payments overseas. ### 9. Good Experience in general, used often **Rating:** 4.5/5.0 stars **Reviewed by:** Ruchit S. | UI/UX Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2023 **What do you like best about Sana Commerce Cloud?** I like that Sana Commerce Cloud is a cloud-based e-commerce platform that provides businesses with a fully integrated solution that helps them to manage their online sales, orders, and customers. It offers a wide range of features such as automated inventory management, payment processing, customer segmentation, and more. It is also highly customizable, allowing businesses to tailor the platform to their specific needs. Furthermore, Sana Commerce Cloud provides businesses with a secure, reliable, and cost-effective way to run their online stores. **What do you dislike about Sana Commerce Cloud?** The only thing I don’t like about Sana Commerce Cloud is that it can be quite expensive. The pricing structure can be quite complicated, with different tiers, add-ons, and extra fees. Furthermore, it can be difficult to understand the exact cost of certain features and it can be hard to budget for them. **What problems is Sana Commerce Cloud solving and how is that benefiting you?** It helps me streamline their operations and automate their sales processes, allowing them to focus on growing their business. It provides a comprehensive set of tools to manage orders, payment processing, customer service, product catalogs, shipping, and more. It also simplifies the integration of online stores with existing back-office systems, including ERP and CRM. With Sana Commerce Cloud, businesses can quickly launch and manage online stores, giving them the freedom to focus on their customers and grow their business. ### 10. The best experience I've had implementing enterprise software. **Rating:** 5.0/5.0 stars **Reviewed by:** Greg L. | Director of IT, Mid-Market (51-1000 emp.) **Reviewed Date:** November 08, 2022 **What do you like best about Sana Commerce Cloud?** The product is extremely robust and tightly integrated with our ERP, SAP Business One. The training materials are extremely well thought out and easy to follow. The SANA team is timely, professional, and fun to work with. While doing custom development, the SANA team was great at communicating unintended consequences. They also came in under budget, so their development estimates were spot on. Pricing is extremely reasonable for what you're getting. **What do you dislike about Sana Commerce Cloud?** I wish there were an easier way to manage pictures/images. The file explorer is easy to use (preview options, download, delete, etc.), but since we have over 1k items on our SANA webstore, it's can be extremely difficult to search/find a random image. I believe they have plans to improve this area of the product. **What problems is Sana Commerce Cloud solving and how is that benefiting you?** Before SANA, our customers had no visibility into our vast inventory. We had printed manuals and catalogs, but no e-commerce store to let our brick and mortar customers window-shop. We're also now able to quickly expand our business out of state without hiring multiple to maintain inventory/pricing/order processing/etc. Since SANA integrates in real-time with our ERP (SAP Business One), there is virtually no admin work. ### 11. Sana Commerce is a boost up for e-commerce business **Rating:** 4.0/5.0 stars **Reviewed by:** Shashi S. | D, Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2023 **What do you like best about Sana Commerce Cloud?** There are a lot of factors that make it different in the market. Firstly the support it offers to its customers from tech to operations. I also like the fact that there is no set up cost. Being easy to integrate into the ERP is one of the main factors why we choose it. **What do you dislike about Sana Commerce Cloud?** It would have been better with a mobile UI interface as well. Also, we found that they can work better on their data analytics and reporting to do any research on customers, products and sales that the merchant wants to. **What problems is Sana Commerce Cloud solving and how is that benefiting you?** It is a straightforward yet effective tool for eCommerce businesses. I have a friend (now partner) with a client base of about 3000 users targeting 15+ countries across the EU. And covering such a varying market has its own challenges, like having separate sales agreements, marketing plans and commercials for each country. We chose Sana because it allows us to do business the way we want. We did not want to conform to a CMS system rather than have the CMS system work for us instead. ### 12. Sana Commerce Cloud made our lives easier with it's convenient inventory management system **Rating:** 4.0/5.0 stars **Reviewed by:** Niket K. | Software Engineer, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2023 **What do you like best about Sana Commerce Cloud?** Sana Commerce Cloud has helped us to manage our inventories in ways that would've been a mess in the first place if done manually. From product catalogues to tracking in and out-of-stock products and their relevant calculations. **What do you dislike about Sana Commerce Cloud?** It is a little complex to use as our team wasn't familiar with it's Dynamic 365 platform for customer and tax management. It also has fewer integration options as of now that might not fall completely within our business needs. **What problems is Sana Commerce Cloud solving and how is that benefiting you?** The major problem that this SaaS platform is solving is to provide smoother and more efficient online store management with all the possible tools required. For us, it solved a huge issue of inventory management and customer service automation, which really cut off a lot of time and helped us focus on important customer requirements. ### 13. This new website has made my job and life easier! **Rating:** 5.0/5.0 stars **Reviewed by:** Bella S. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2022 **What do you like best about Sana Commerce Cloud?** What I like best about Sana is the ease of using the backend and having full control of the content of the website without relying on a developer. This has reduced costs but also gives us the flexibility to change and update our content to make our customers shopping experience better. **What do you dislike about Sana Commerce Cloud?** What I dislike about Sana is you can't see orders come through on the Sana backend, we would have to see it through Business Central. It would benefit to see this to see the original order before it was changed in Business Central if the customer decides to change their order. **What problems is Sana Commerce Cloud solving and how is that benefiting you?** Many! Stock updates are almost live time which causes less issues with customers ordering out of stock products, which decreases admin time. B2B ordering is simpler for our customers so they can repeat orders or pay off their invoices without having to phone in. ### 14. Great platform for building E-commerce stores **Rating:** 4.5/5.0 stars **Reviewed by:** pratik p. | Software Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 19, 2023 **What do you like best about Sana Commerce Cloud?** Sana Commerce Cloud is a providing a great platform to host our own E-stores and take our business online. It has many great features, the platform is well-optimized, and the SEO options are very easy to use. **What do you dislike about Sana Commerce Cloud?** There is nothing to dislike about this platform. It is working great for me and is helping me attract a lot of customers. The UI-UX is also amazing on the platform. **What problems is Sana Commerce Cloud solving and how is that benefiting you?** Sana Commerce Cloud is helping me gain customers online and increase my customer base. It is helping me reach a new target market using its efficient SEO options. ### 15. Experience exceptional adaptation and exemplary support with Sana Commerce Cloud **Rating:** 4.5/5.0 stars **Reviewed by:** Katlyn M. | Account Supervisor, Enterprise (> 1000 emp.) **Reviewed Date:** December 23, 2022 **What do you like best about Sana Commerce Cloud?** Sana Commerce Cloud (SCC) provides far more flexibility and customization than the older Sana solution we are implementing. It has abundant free resources, such as widgets and content items, which are unavailable with its predecessor. Additionally, SCC offers more practical design options for product pages that can be easily adjusted according to one's unique needs without extra cost or effort. These factors improve the commerce cloud over traditional Sana solutions in terms of accessibility and ease of use. **What do you dislike about Sana Commerce Cloud?** We appreciate the enhanced accounts for sales agents and all that can be done in Sana's dashboard. However, we would like to see even more storage flexibility given how important having quick access to product and customer information is. With greater levels of accessibility being made available, it should help streamline operations significantly. **What problems is Sana Commerce Cloud solving and how is that benefiting you?** We realized that when it came to providing our clientele with a web store, we needed to catch up to the competition. As our clients are all other companies and not individual customers, we have yet to reach the level of customer adoption you wish for from Sana Commerce Cloud. ### 16. Using Sana for Digital Transformation **Rating:** 4.0/5.0 stars **Reviewed by:** Kaiah M. | Webmaster, Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2022 **What do you like best about Sana Commerce Cloud?** The support from technical, and customer success teams has been excellent. Could not expect anything more. The integration between dynamics and Sana works seamlessly as designed. **What do you dislike about Sana Commerce Cloud?** We would love to see more customization possibilities of our product and customer data inside Sana. The ability to manually "hand sort" product lists, more functionality given to sales agent's accounts to interact with site data differently from the customer. For example, viewing stock, placing back orders, deep dive into product data in the Sana dashboard. **What problems is Sana Commerce Cloud solving and how is that benefiting you?** The biggest issue solved for us is around order management. Increasing our efficiency, time saved, and order error. Sana also helps us grow our online visibility through a good SEO structure in place from the framework. ### 17. Looks pretty inspiring for a scalable business **Rating:** 5.0/5.0 stars **Reviewed by:** Egor B. | Company Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 20, 2023 **What do you like best about Sana Commerce Cloud?** The cloud-based platform is designed to make it easy to get up and running quickly, with no need for IT expertise. It is also mobile-friendly and optimized for high performance, ensuring a great customer experience. **What do you dislike about Sana Commerce Cloud?** The first steps are very difficult, you can't find prices anywhere, you can't study the demo until you contact the sales department. I think a lot of people, like me, don't like that approach very much. **What problems is Sana Commerce Cloud solving and how is that benefiting you?** Sana Commerce Cloud provides a range of features to help businesses overcome common problems, such as integrating with back-office systems, managing inventory, and enabling personalized online experiences. By taking care of the technical aspects of e-commerce, Sana Commerce Cloud helps businesses streamline their operations and focus on delivering great customer experiences. ### 18. A Different Platform in Ecommerce Which I have Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Surjin S. | Production Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 19, 2023 **What do you like best about Sana Commerce Cloud?** The Best Thing we chose is the Sana Commerce Cloud for the integration and CMS. This makes us excited to handle different projects on eCommerce projects. Many features are updated on each version which makes more effective **What do you dislike about Sana Commerce Cloud?** Yet many features are available in Sana, and some parts are still needed to implement, like in ERP. Many features are missing. They need to update. We think it will be clear in the next update. Other than I feel everything is good **What problems is Sana Commerce Cloud solving and how is that benefiting you?** Most of the eCommerce problems are being solved by this. Like when ordering to deliver, the full list can be easily tracked, and other integrations are being monitored by this only ### 19. Enterprise Ecommerce platform with ERP Integrations **Rating:** 4.5/5.0 stars **Reviewed by:** Arun P. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2023 **What do you like best about Sana Commerce Cloud?** Sana Commerce is easy to manage eCommerce software with SAP ERP integration. It can be used to manage b2b and b2c eCommerce stores with large inventories. It can support multiple warehouses and have a good process for order management and return/ refunds. **What do you dislike about Sana Commerce Cloud?** The time to setup a new store is more compared to Shopify or something like that, but it has a lot of features and is kinda worth the effort. **What problems is Sana Commerce Cloud solving and how is that benefiting you?** Sana Commerce Cloud help us to set up a storefront and integrate with ERPs like SAP very easily. It can help us to run large eCommerce stores with bigger inventories and manage using existing ERP solutions with out learning curve. ### 20. Great ECommerce software with Excelletent ERP Integrations **Rating:** 4.5/5.0 stars **Reviewed by:** Hyder N. | Software Engineer, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2023 **What do you like best about Sana Commerce Cloud?** Sana Commerce Cloud is a good eCommerce with good processes and flows. The best part of the Sana Commerce cloud is the inbuilt ERP support; you can integrate with SAP and other ERPs without many hassles. **What do you dislike about Sana Commerce Cloud?** Price is obvious one, but kinda worth it if you consider the longterm value creation and the ability to fasten the process. **What problems is Sana Commerce Cloud solving and how is that benefiting you?** Sana Commerce Cloud E-commerce software helps us to create a good ECommerce foundation that fits the IT strategies of enterprise clients. I work for an agency, and we tried Sana Commerce Cloud for client and was a great experience. ### 21. Excellent ecommerce tools that are simple to use and add products to **Rating:** 5.0/5.0 stars **Reviewed by:** Abhiram C. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 20, 2023 **What do you like best about Sana Commerce Cloud?** The simplicity of using Sana's backend and having complete control over the website's content without the need for a developer are its best features in my opinion. In addition to lowering expenses, this offers us the freedom to update and change our material as needed to improve the shopping experience for our customers. **What do you dislike about Sana Commerce Cloud?** I have no issues using this software because it enables me to guarantee the accuracy and dependability of all product stock numbers and information. It's a great tool to use. **What problems is Sana Commerce Cloud solving and how is that benefiting you?** A seamless eCommerce site that operates around-the-clock and with tremendous flexibility is beneficial. It automates nearly everything and decreases manual labour. ### 22. Best Ecommerce Platform for B2B usecases **Rating:** 5.0/5.0 stars **Reviewed by:** Saneesh M. | Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2023 **What do you like best about Sana Commerce Cloud?** SanaCommerce is the best E-commerce Platform for B2B use cases; it has an intuitive UI that helps users to order bulk orders and repeat orders. It also has ou of box ERP Integrations, and can plan well and strategise using those tools. This can he **What do you dislike about Sana Commerce Cloud?** Their custom store design was a little tricky at the beginning but became easier after some time. The rest was all smooth. **What problems is Sana Commerce Cloud solving and how is that benefiting you?** SanaCommerce helped us to setup a large-scale ECommerce website; it help us to simplify the b2b use cases and can save a lot of development time compared to custom solutions. ### 23. Cloud ECommerce Software for Bigger eCommerce stores **Rating:** 5.0/5.0 stars **Reviewed by:** Tom V. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2023 **What do you like best about Sana Commerce Cloud?** Sana Commerce Cloud is an ERP Integrated Cloud ECommerce Solution and supports SAP. The cloud solutions will fit into the IT strategy of Enterprise eCommerce stores and can launch successful eCommerce stores with a less total cost of ownership. **What do you dislike about Sana Commerce Cloud?** I haven't found anything I dislike so far, but every solution has its own headaches and can manage those small things. **What problems is Sana Commerce Cloud solving and how is that benefiting you?** Sana Commerce helped us to build multiple store solutions with SAP integration. There might be many other solutions to build beautiful storefronts, but sana Commerce is one of the best for simplifying backend process. ### 24. My review for Sana Commerce Cloud **Rating:** 4.0/5.0 stars **Reviewed by:** Anusha M. | Senior Recruiter, Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2023 **What do you like best about Sana Commerce Cloud?** eCommerce platforms typically offer a variety of pricing plans to meet the needs of various businesses. Sana E-commerce is an excellent online sales platform. Even though we can obtain free assessments. We can even include multiple payment methods. **What do you dislike about Sana Commerce Cloud?** It would be better if they could add a free trial section; however, Before we spend money, we can request a free assessment and personalized demo tailored to the company! **What problems is Sana Commerce Cloud solving and how is that benefiting you?** With fast page performance, Sana Commerce Cloud improves front-end experiences. And this is a user-friendly platform. One of the most significant features is its decoupled front and back end. ### 25. Easy connection with ERP **Rating:** 5.0/5.0 stars **Reviewed by:** Vijay T. | Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2023 **What do you like best about Sana Commerce Cloud?** It's a really flexible and fast performance, easy to integrate with our ERP system, our clients are happy because it integrates quickly, and centralizes the database in a single. **What do you dislike about Sana Commerce Cloud?** I think need to improve the docs, but the video tutorial is great, I link everything because it integrates quickly with our client's ERP, and it centralizes everything. **What problems is Sana Commerce Cloud solving and how is that benefiting you?** It centralizes clients' data into a single database, and connects easily with clients' ERP, the previous tool was so slow and hard to integrate but Sana is a great and smart tool I can say. ### 26. ECommerce cloud platform for bigger stores **Rating:** 4.0/5.0 stars **Reviewed by:** Anwar V. | S, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2023 **What do you like best about Sana Commerce Cloud?** Sana Commerce Cloud platform is a hosted eCommerce solution for bigger eCommerce stores. It comes with a lot of features that support B2B use cases. It can connect with ERPs like SAP B1, Microsoft Dynamics, etc easily. Can consider it as Shopify, but for b2b commerce. **What do you dislike about Sana Commerce Cloud?** It is expensive but comes with ERP integrations which saves a lot of time. Worth money for Enterprise clients. **What problems is Sana Commerce Cloud solving and how is that benefiting you?** Sana Commerce Cloud Provides an enterprise cloud platform for eCommerce stores, can easily integrate with ERPs, and improve the efficiency of processes. ### 27. Sana Commerce Cloud Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2023 **What do you like best about Sana Commerce Cloud?** What I like best is the performance of the system. When using other systems or services, they can tend to be sluggish or broken in general, this one is fast, and they don't lie about that. **What do you dislike about Sana Commerce Cloud?** At this current moment I do not have a single thing that I can say would be a dislike. I was only able to use it for temp job and had not ran into any types of issues that was caused by my own doing. **What problems is Sana Commerce Cloud solving and how is that benefiting you?** This cloud service is solving the companies databases storage for all to access it. It allows for multiple of us to access at once instead of our old way that was again sluggish and take time to just break while using it. ### 28. Review of best B2B Softwere **Rating:** 4.5/5.0 stars **Reviewed by:** Digvijay S. | Shopify Developer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2023 **What do you like best about Sana Commerce Cloud?** Firstly, the responsive team behaviour. They respons quickly whenever we stuck. It also came in under lower cost, so their development estimates is affordable. The product is extremely robust and tightly integrated with our ERP, SAP systems. **What do you dislike about Sana Commerce Cloud?** I didn't feel any difficulties during use. I'm not sure what happened in large amount but In limited number of items its work perfect. **What problems is Sana Commerce Cloud solving and how is that benefiting you?** It's solved our Inventory management. It's play vital role to grow my client business. Also It reduce admin work. Its truly productive. ### 29. Easy B2B Process **Rating:** 4.5/5.0 stars **Reviewed by:** Calvin G. | Customer Account Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2023 **What do you like best about Sana Commerce Cloud?** The program has allowed our company to reach out to new possible customers to purchase our products. The ease of using the website now has cut back on the number of errors with trying to find specific products. **What do you dislike about Sana Commerce Cloud?** I haven't found any issues with the program so far. I'm sure there may be some hiccups down the line, none so far. **What problems is Sana Commerce Cloud solving and how is that benefiting you?** It has allowed our customers to easily browse the site for the products they are looking for without having to do multiple searches. ### 30. All-in-one E-Commerce Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Md S. | Editor in Chief || Web Developer , Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2023 **What do you like best about Sana Commerce Cloud?** Availability of payments methods varieties (globally accepted ones). Ability to reach our clients directly on website as well as exporting product's information to different marketing channels. Simplicity of sales tax calculations by Avalara integrations **What do you dislike about Sana Commerce Cloud?** I have no doubt to state that alll our success is by Sana Commerce Cloud. **What problems is Sana Commerce Cloud solving and how is that benefiting you?** Online secured assets storage. E commerce transactions hub. Successful campaign management. ### 31. Excellent DAM/ERP e-Biz Streamlined Strategies **Rating:** 5.0/5.0 stars **Reviewed by:** Greg H. | Principle Engineer , Research, Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2023 **What do you like best about Sana Commerce Cloud?** It's highly customizable fitting specific needs. Full control of our websites' content. Accurate anyltics of customers behaviours and reports. Self-service to customers at comfort of their locations. Ability to uncountable integrations. **What do you dislike about Sana Commerce Cloud?** Price is a bit higher, but with services we are receiving we cannot complain much. **What problems is Sana Commerce Cloud solving and how is that benefiting you?** Rich-featured e-commerce platform with all global corners connectivity and security on all transactions. ### 32. B2B and B2C and E-Commerce Internationalization Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Vikeshi T. | Payroll Coordinator , Pharmaceuticals, Enterprise (> 1000 emp.) **Reviewed Date:** March 21, 2023 **What do you like best about Sana Commerce Cloud?** Ability to reach customers at the innermost global corner. Excellent online sales enhanced by integrations of global secured transactions. Ability to do repetitive and bulk orders. **What do you dislike about Sana Commerce Cloud?** Many features are updated regularly,no fault at all. **What problems is Sana Commerce Cloud solving and how is that benefiting you?** This is our own b2b and b2c store,we have large connections globally and control of all contents and accessibility. ### 33. Secured Inventory Management **Rating:** 4.5/5.0 stars **Reviewed by:** Luke W. | R&D Software Engineer , Food & Beverages, Mid-Market (51-1000 emp.) **Reviewed Date:** March 23, 2023 **What do you like best about Sana Commerce Cloud?** AU/GUI-well optimized with easy-to-use SEO options. Accuracy in tax calculations through Avalara integrations. Full control of website content with flexibility of changing and updating. Accuracy by processes automation. **What do you dislike about Sana Commerce Cloud?** I would like searching features to be more advanced. **What problems is Sana Commerce Cloud solving and how is that benefiting you?** Direct interaction between us and our customers with best buying experience and convenient payments processes. ### 34. Stunning Online Presence &Streamlined Assets Management **Rating:** 4.5/5.0 stars **Reviewed by:** Nick A. | Sr. Network Engineer/Sys Admin, Computer Hardware, Enterprise (> 1000 emp.) **Reviewed Date:** March 20, 2023 **What do you like best about Sana Commerce Cloud?** Dynamic abilities of creating,handling and distribution of perfect product information across multiple channels. Effective simplified online buying ( self-service ). Accessibility to customers to all global corners. **What do you dislike about Sana Commerce Cloud?** Written requests for assistance,takes long to be attended. **What problems is Sana Commerce Cloud solving and how is that benefiting you?** We are connected to different marketplaces and payments platform . Reliable assets storage with all compliance to security. ### 35. Exclusive Deals, Innovation and Unlimited Success **Rating:** 4.5/5.0 stars **Reviewed by:** Ben A. | Executive Director and Corporate QHSE VP, Oil & Energy, Enterprise (> 1000 emp.) **Reviewed Date:** March 19, 2023 **What do you like best about Sana Commerce Cloud?** We have errors-free automated tax calculations. Easy online shopping,with unlimited products and services expropriation. Accurate in new market targeting. User friendly dashboard . **What do you dislike about Sana Commerce Cloud?** I haven't gone through all features, but it seems to be great according to so far experience. **What problems is Sana Commerce Cloud solving and how is that benefiting you?** A reliable secured online storage and control/ management centre of our e commerce. ### 36. Effective e Commerce Management **Rating:** 4.5/5.0 stars **Reviewed by:** Bonser M. | Customer Supervisor , Apparel & Fashion, Enterprise (> 1000 emp.) **Reviewed Date:** March 15, 2023 **What do you like best about Sana Commerce Cloud?** We have total ownership and and control of our sites. Simplified inventory/assets management. Hassle-free shopping experience to our clients. Effective online transactions through one click checkout. Automatic platform upgrading. **What do you dislike about Sana Commerce Cloud?** There is no downside I can even think of **What problems is Sana Commerce Cloud solving and how is that benefiting you?** Online secured storage with capabilities of order,sales and customers management as well as secured transactions. ### 37. Convenient,Secured and Simplified B2B and B2C Transactions **Rating:** 4.5/5.0 stars **Reviewed by:** Lee P. | Technology Partnership || Data Activation , Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** March 22, 2023 **What do you like best about Sana Commerce Cloud?** Transparency through visibility into payments processes. Capabilities to pay during order checkout. Acceptance of all major global credit cards. Seamless 24.7.12.365 shopping experience regardless time zone. **What do you dislike about Sana Commerce Cloud?** Not a dot I can complain about on this platform. **What problems is Sana Commerce Cloud solving and how is that benefiting you?** Streamlined e commerce experience across the world. Secured storage for our cloud wealth. ### 38. Such a great platform for ERP **Rating:** 5.0/5.0 stars **Reviewed by:** Mansi J. | Engineer, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2023 **What do you like best about Sana Commerce Cloud?** I recently used Sana for my organisation. It is beneficial for our ERP system because we need to maintain just one database, which is a central solution for our data. **What do you dislike about Sana Commerce Cloud?** It is almost good. It solves our client's problems and has a flexible, real-time and fast performance. **What problems is Sana Commerce Cloud solving and how is that benefiting you?** We have separate databases for all stores, and Sana combines them into a central database, which is an effective solution for our clients. We are happy because our clients are happy. ### 39. 2023 B.O.A.T/ G.O.A.T of e-Commerce **Rating:** 4.5/5.0 stars **Reviewed by:** Alexis S. | UX/UI Designer , Design, Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2023 **What do you like best about Sana Commerce Cloud?** Intuitive easiest to use interface with customising capabilities to work on our likeable strategies fitting all our needs. Easy setups with ready SEO. Capabilities to provide accurate online products information. **What do you dislike about Sana Commerce Cloud?** All my experience has not registered any dislike. **What problems is Sana Commerce Cloud solving and how is that benefiting you?** 24/7 global business connectivity with online secured assets management and storage. ### 40. A reliable ecommerce platform **Rating:** 4.5/5.0 stars **Reviewed by:** Harshil Ketan P. | Technical Advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2023 **What do you like best about Sana Commerce Cloud?** It is reliable and gives the flexibility to integrate real-time data. The flexibility that the platform provides concerning the content is phenomenal. Prizing is also fair I would say. **What do you dislike about Sana Commerce Cloud?** The ERP sometimes feels pretty complex; however, it could get hands-on quickly. User experience could be improved. **What problems is Sana Commerce Cloud solving and how is that benefiting you?** Sana helps small businesses scale up by giving them an online platform and providing detailed insights into the business. Provides accurate pricing and templates for our business. ### 41. Driving Force Behind B2B &B2C Effective Management **Rating:** 4.5/5.0 stars **Reviewed by:** Al S. | CFT Player , Computer & Network Security, Mid-Market (51-1000 emp.) **Reviewed Date:** March 15, 2023 **What do you like best about Sana Commerce Cloud?** -Online self-service capabilities enhanced by personalised shopping experience. -Availability of rich data eliminating -compromise and errors. -Simplicity of products and services expropriation. -Real-time insights into inventory data. **What do you dislike about Sana Commerce Cloud?** The platform has greatly helped with easing management. **What problems is Sana Commerce Cloud solving and how is that benefiting you?** We get accurate real-time data for our organisation and customers hence simplicity in e-commerce management. ### 42. All in one solution with our ERP. **Rating:** 5.0/5.0 stars **Reviewed by:** Nikhil M. | Manager, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2023 **What do you like best about Sana Commerce Cloud?** We recently used Sana for our ERP system, which combined all databases and centralised all in one database, the result is efficient and easy to experiment with and fast in performance. **What do you dislike about Sana Commerce Cloud?** Most of the things are good, the main thing is Sana resolved the main problem of our organisation by providing great features. **What problems is Sana Commerce Cloud solving and how is that benefiting you?** The biggest problem was different databases, and with the ERP system and Sana centralised into one, that is very efficient and excellent performance. ### 43. Real-time data solution **Rating:** 5.0/5.0 stars **Reviewed by:** Sagar T. | Sr. Team Lead, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2023 **What do you like best about Sana Commerce Cloud?** I have been using it for my organization, we have ERP and Sana is really helpful to centralize everything in one place to access, it is really fast and flexible. **What do you dislike about Sana Commerce Cloud?** A little bit of unclear in the integration documentation, but the video tutorial is good to understand and clears everything. **What problems is Sana Commerce Cloud solving and how is that benefiting you?** We have used Sana for our ERP system to centralize everything, the biggest problem was multiple databases and Sana centralized everything in one database. ### 44. Simplifying Complicity and Compromises Through B2B Customisation **Rating:** 4.5/5.0 stars **Reviewed by:** Sean C. | Quality Associate Control ii, Biotechnology, Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2023 **What do you like best about Sana Commerce Cloud?** *Easy to learn with simple customizable initials configuration. *Ability to control multi-management. *We are always updated. *Flexibility. *Single click checkout during online payment. **What do you dislike about Sana Commerce Cloud?** An extra charge during upgrading is only downside. **What problems is Sana Commerce Cloud solving and how is that benefiting you?** Our E commerce platform with zero errors through customisation and personalisation. Streamlined management and always meeting customer's expectations. ### 45. D2C e-Commerce Solution 2023 **Rating:** 5.0/5.0 stars **Reviewed by:** Meng F. | Cybersecurity, Technology Risk Manager ||IT GRC||IT||OT, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** March 24, 2023 **What do you like best about Sana Commerce Cloud?** Real-time customer's data capturing. Direct access to our suppliers. Hassle-free ordering and payments from anywhere at anytime. Integrations with tools we use for effective global e-commerce. **What do you dislike about Sana Commerce Cloud?** Nothing has ever blocked us from seamlessly transactions. **What problems is Sana Commerce Cloud solving and how is that benefiting you?** Perfect web store,data management and e commerce transaction arena. ### 46. Your All-in-One E-commerce platform/tool for your online store! **Rating:** 5.0/5.0 stars **Reviewed by:** Jerdan A. | Customer Experience Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** January 19, 2023 **What do you like best about Sana Commerce Cloud?** I like how it can let customize your online store's design and features that will best suit your business niche and will help traffic-sales conversion. **What do you dislike about Sana Commerce Cloud?** More app integrations will be great. As of the moment, all the current features of Sana Commerce Cloud are very helpful. **What problems is Sana Commerce Cloud solving and how is that benefiting you?** It helps me manage my online store and able to export needed reports to see how my business is going. ### 47. Superb flexible customization **Rating:** 5.0/5.0 stars **Reviewed by:** Dinesh B. | PHP and Wordpress Expert (Wix, Shopify, node js, Javascript, Restful API), Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2023 **What do you like best about Sana Commerce Cloud?** It's easy to manage b2b platform with Sana commerce it's have really good and easy for developer to customization and it's speedup work **What do you dislike about Sana Commerce Cloud?** Language and different time zone datetime is make issue in this framework if you work with time schedule **What problems is Sana Commerce Cloud solving and how is that benefiting you?** Sana commerce solve many problems for b2b client, it's one stop solution have major payment gateway and it's transaction we can manage easily with this framework I really like this ### 48. Simplified Buying Journey and Reliable E-store **Rating:** 4.5/5.0 stars **Reviewed by:** Heiley R. | Lab Technician/Data Specialist, Biotechnology, Mid-Market (51-1000 emp.) **Reviewed Date:** March 22, 2023 **What do you like best about Sana Commerce Cloud?** Real-time inventory data. Self-service with freedom to unlimited expropriation. Secure information on all processes. Multiple integrations to marketplace channels. **What do you dislike about Sana Commerce Cloud?** Sana Commerce Cloud has all capabilities of successful e commerce. **What problems is Sana Commerce Cloud solving and how is that benefiting you?** Simplified e commerce platform by all marketplace connections and transparency through reliable transactions capabilities. ### 49. Best enterprise Ecommerce platform with ERP Integrations **Rating:** 4.5/5.0 stars **Reviewed by:** Abin G. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2023 **What do you like best about Sana Commerce Cloud?** Sana Commerce Cloud comes with a lot of powerful features, like integration with oracle or SAP ERP systems. It has features like store builder to build the storefront, as well as good backend management support. **What do you dislike about Sana Commerce Cloud?** It is expensive, but native ERP integration saves a lot of time, and can recover the money spent there quickly. **What problems is Sana Commerce Cloud solving and how is that benefiting you?** Sana Commerce Cloud provides an eCommerce platform, for b2b and b2c use cases. ### 50. 100% Error-free and Zero Dalays on e-Commerce **Rating:** 4.5/5.0 stars **Reviewed by:** Rachel V. | Clinical Specialist , Medical Devices, Enterprise (> 1000 emp.) **Reviewed Date:** March 17, 2023 **What do you like best about Sana Commerce Cloud?** Effective,quick and easy waw to put products on market. Accurate automated tax calculations and order processing. Real-time inventory information. Perfect integrations bringing tools to one page. **What do you dislike about Sana Commerce Cloud?** So far nothing negative I have experienced. **What problems is Sana Commerce Cloud solving and how is that benefiting you?** One dashboard catering all our e markets management and storage. ## Sana Commerce Cloud Discussions - [What does Sana Commerce do?](https://www.g2.com/discussions/what-does-sana-commerce-do) - 1 comment - [What is Sana Software?](https://www.g2.com/discussions/what-is-sana-software) - 1 comment - [View Sana Commerce Cloud pricing details and edition comparison](https://www.g2.com/products/sana-commerce-cloud/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+16%3A16%3A07+-0500&secure%5Bsession_id%5D=dc818614-b6ed-4f90-bcb7-3e147f99ee14&secure%5Btoken%5D=3a9526a9221e5dff6723c85c9c9aa1c9764d47828baf571c5359c06ed9bb1ef4&format=llm_user) ## Sana Commerce Cloud Features **Order Entry** - Entry - Register - Notifications **Headless Commerce** - Decoupling - REST APIs - Data Orchestration - Customization - Extensibility **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Order Tracking** - Shipping - Tracking - Backorder **Generative AI** - AI Text Generation - AI Text Summarization **Inventory Management** - Stock Levels - Flow Of Goods - Reserving Goods **Agentic AI - E-Commerce Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Customer Management** - Order Status - Information Access - Email Notifications **Subscription Management** - Payment Data - Payment Gateway - Billing - Automatic Payments **Agentic AI - Order Management** - Adaptive Learning - Natural Language Interaction **Merchandising/Marketing** - Storefront Design Tools - Product Visualization - Recommendations / Personalization - Promotions and Discounts - Shopping Cart Abandonment - Product Reviews - SEO **Product Catalog** - Content Management - Product Configuration - Product Search and Filtering - Intangible Products **Order Process** - Checkout Process - Shipping Options - Tax Display and Processing - Payment Processing - Order Management - Returns / Refunds - Inventory Management - Multi-Channel Fulfillment **Multi-Channel Support** - Omnichannel - Mobile - Social Commerce - Customer Service - Store Locator - 3rd-Party Store Integration - B2B **Platform** - APIs - Customization - Integrations to Add-on Tools - User Management - Reporting / Analytics - Security - Multi-Site Management - Admin Access Rights - Test-to-Product Migration - Internationalization - Cross Browser Support - Performance and Reliability ## Top Sana Commerce Cloud Alternatives - [Shopify](https://www.g2.com/products/shopify/reviews) - 4.4/5.0 (4,912 reviews) - [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) - 4.3/5.0 (282 reviews) - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) - 4.2/5.0 (570 reviews)