Products

VICIdial is an enterprise class, open source, contact center solution with predictive dialer capabilities.

Commercium is an all-in-one integration solution that connects your main store with multiple sales channels, shipping providers, and business tools. It simplifies multichannel selling by letting you manage product listings, sync inventory, process orders, and automate shipping, all from a single, easy-to-use dashboard. By streamlining your daily operations, Commercium helps you save time, reduce manual work, and focus more on growing your business.

BrightEdge offers enterprise level SEO

Office Productivity Suite Includes Word, Excel, and PowerPoint

Easily find journalists, analysts and influencers. Search by Name, Publication, Beat, Twitter, and more. Keep your team informed and drive accountability: easily track and share interactions such as last date of contact, feedback, personality, preferred contact methods and more. Save time and centralize contact information in real time. Manage and measure media relationships across your team. Identify and track your strongest and most valuable relationships

We marry highly scalable technology with intelligent automation to architect systems that can meet all your customer-experience challenges. With data-derived decisions and razor-sharp security, we fast-track your digital transformation and make your enterprise future-ready.

Gridspace turns streaming conversational speech audio into useful data and service metrics.

Contact Form to Any API is a powerful WordPress plugin that allows you to easily integrate contact forms on your website with almost any APIs. Here are some best features of Contact Form to Any API that provide a high level of customization.

Learn from every borrower and patient conversation with an intelligence solution for optimizing operations and QA.

Upland Panviva delivers AI-powered, expert-approved guidance and recommendations to build confidence and trust for contact center agents and customers. Panviva ensures complex organizations and their customer experience operations are compliant, competitive, and productive

ServiceNow CSM enhances every aspect of the customer lifecycle by utilizing AI-driven capabilities to optimize omnichannel self-service and improve issue resolution. It automates customer operations across departments and empowers agents with real-time intelligence and productivity tools. Key features and capabilities include: AI Agents: Handle routine tasks and complete processes autonomously, freeing up human agent time and scaling the call center operations 24/7. Self-Service: Empower custo

Cloud Workforce Engagement Solutions is an affordable and easy to use cloud-based call center optimization software solution which includes workforce management, performance management, call recording and quality assurance. Call centers will start improving service levels and reducing center costs without the upfront expenses and IT requirements of traditional workforce software.

livepro is passionate about improving customer service through effective knowledge management

Forethought offers the world’s most advanced AI Agents— enterprise-ready and designed for every customer moment.

Stonly is a full-featured platform designed to deliver guidance that adapts to people's context and usage. Create and distribute interactive guides, walkthroughs, and knowledge bases that are proven to boost productivity across your whole organization and help customers faster with interactive, step-by-step guidance.

Adversus is a web-based dialer and practical CRM solution for telemarketing, fundraising, and appointment scheduling businesses.

CallFinder is the leading provider of cloud-based speech analytics technology that is powerful, affordable, and easy to use. It enables small and medium size businesses to improve agent performance, automate quality monitoring, and provide a superior customer experience. We deliver our highly scalable technology across a wide range of industries including retail & wholesale, healthcare, travel, finance and banking, insurance, manufacturing, utilities, education, and more. CallFinder indexes

The award-winning WFM solution that empowers your people to do outstanding work. Peopleware is a leading cloud-based workforce management (WFM) solution, designed to empower people to do outstanding work. Our comprehensive platform, featuring advanced forecasting, scheduling, real-time management, and employee engagement tools, is constantly innovating to meet ever-changing business needs. injixo is trusted by a global community of 500,000 users in over 30 countries worldwide, to optimize their

Glia enables companies to identify their highest-value website visitors, observe their browsing sessions, and engage them through live video, audio, chat, and CoBrowsing.

Image Content and Capture