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800response

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26 reviews
  • 2 profiles
  • 5 categories
Average star rating
4.4
Serving customers since
1990

Profile Name

Star Rating

18
6
2
0
0

800response Reviews

Review Filters
Profile Name
Star Rating
18
6
2
0
0
Verified User in Telecommunications
AT
Verified User in Telecommunications
08/26/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Thorough and amazing team to work with

CF has been an incredible source of value in our performance. We are only able to complete a couple live quality evaluations per agent per month, so to be able to have the data of all their calls is already a game changer. But on top of that the ability to customize and rearrange and request what we need done and the CF team just jumps on it and executes flawlessly. They help with finding strategies and ways of asking questions to get to the end goal for us. Amazing team to work with and incredible tool to have in our performance toolkit. In addition, the abillity to sync with Power BI and automated reporting is incredible.
DA
Dru A.
11/21/2024
Validated Reviewer
Verified Current User
Review source: Organic

Call Finder Makes My Job Easier Every Day

Transcriptions of calls is incredibly helpful in any situation, but it is especially so in much longer calls where skimming is made possible.
Verified User in Higher Education
UH
Verified User in Higher Education
02/13/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Speech Analytics THAT WORKS!

Already implemented for me for ease of use with our account at 800 Response. I like the Overall, Customer Ending, or Agent Ending Sentiment on the CallFinder homepage/dashboard.

About

Contact

HQ Location:
South Burlington, VT

Social

@800response

What is 800response?

800response is a leading call tracking and analytics provider that specializes in helping businesses optimize their advertising efforts and improve customer engagement. By offering services such as unique toll-free numbers, call routing, and detailed reporting, 800response enables businesses to gain insights into their marketing performance and enhance their communication strategies. Their solutions are designed to drive more effective lead generation and increase customer satisfaction. For more information, visit their website at https://800response.com.

Details

Year Founded
1990