I love that livepro Knowledge Management makes it easy to consolidate our knowledge base for over 50 locations into one central location for contact center agents. The team really enjoys the ease of use and intuitive user experience. Additionally, their team are great partners who ensure we are well supported with the platform. The initial setup was extremely easy, and their team provided excellent guidance.

I love how simple LivePro Knowledge Management is to use. It's really easy to create an article and to provide training to our staff, which helps them start building their own articles based on our needs. The simple templates available make it very straightforward to use. One of the biggest improvements has been the ability to just cut and paste a resource folder. Overall, it's been very simple to set up, especially with some basic templates we could follow, which made the whole process straightforward.

I use livepro Knowledge Management for everything I need to know about my line of business, and the best part is that it is right at my fingertips. It provides complete information, from detailed workflows to quizzes, a feedback section, and more. Everything is organized and easily accessible, making it a truly valuable tool for our daily operations. What I like the best is that I can just pull it up, search a few keywords, and get the answer I need. Moreover, it was an easy setup for me; upon logging in with my PC, I could just pull up the livepro app and do my searches without any hassle