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Forethought
165 reviews
- 1 profiles
- 6 categories
Average star rating
4.3
Serving customers since
2017
Forethought Reviews
BD
Brendan D.
CCO at StarRez - Empowering residential communities to THRIVE with cloud technology 🚀Most Capable Support-Focused AI with High-Quality Analytics and Impact Reporting
The most capable Support focused AI solution we have tried with high quality built in analytics and impact forecasting/reporting as well.
BS
Bojan S.
Fantastic AI-powered, "agentic" platform
Forethought has recently evolved from a chatbot provider into a comprehensive multi-agent, omnichannel AI platform for customer experience (CX). The most impressive new developments in 2025 focus on the shift from simple automation to proactive, agentic AI that acts on behalf of customers via voice, email and chat.
AI
Verified User in Information Technology and Services
Outstanding Experience from Start to Finish
It was really easy to quantify the impact and ROI.
About
What is Forethought?
Forethought is the most advanced generative AI agent for customer support, trained on your unique data set. Our AI-driven solutions integrate seamlessly to resolve issues instantly, predict and prioritize tickets, and assist agents with relevant knowledge. Transform your customer support with AI that learns continuously to provide more accurate and contextual responses.
Details
Year Founded
2017
Website
www.forethought.aiHunting for software insights?
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