Best Loyalty Management Software

How Many Loyalty Management Software Products Does G2 Track?

Total Products under this Category: 587

Category Stats (Sep 2026)

  • Average Rating: 4.55/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Froonze Loyalty (+1.77%) - Among all products in this category, Froonze Loyalty recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank Loyalty Management Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 16,000+ Authentic Reviews
  • 587+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Loyalty Management Software

G2 Grid® for Loyalty Management Software plotting products by satisfaction and market presence

Highlighted products: Smile.io, LoyaltyLion, Owner.com, Okendo, AdvantageClub.ai, Benepik, Mastercard Offers, and Joy Loyalty.

Underlying data: [Grid® JSON](https://www.g2.com/categories/loyalty-management/grids.json?focus%5B%5D=smile-io&focus%5B%5D=loyaltylion&focus%5B%5D=owner-com&focus%5B%5D=okendo&focus%5B%5D=advantageclub-ai&focus%5B%5D=benepik&focus%5B%5D=mastercard-offers&focus%5B%5D=joy-loyalty)

Smile.io

Smile.io is the leading loyalty platform built for scaling and enterprise commerce brands on Shopify Plus. Powering programs for over 100,000 merchants, Smile helps brands turn one-time shoppers into repeat, high-value customers through points, VIP tiers, referrals, and personalized rewards. As the only loyalty platform both Built for Shopify status and Shopify Technology Partner certification, Smile is both deeply integrated with Shopify's latest technology while being trusted by Shopify at scale. With Smile, you get both quality and scale. Key capabilities include: - Embedded loyalty experiences across product pages, checkout, and customer accounts to drive visibility and redemption. - Flexible program design with points, VIP tiers, referrals, promotional multipliers, and fully branded loyalty pages. - Advanced analytics and performance insights including repeat purchase rate, customer lifetime value, and benchmarking against top-performing brands. - Enterprise-ready integrations with Klaviyo, Gorgias, Judge.me, and 30+ ecommerce tools to activate loyalty across every channel. - Smile Plus for high-volume brands, offering expanded customization, loyalty landing page builders, and enhanced reporting for complex program strategies. Trusted by leading Shopify brands like Polaroid, Liquid Death, Monos, and Hush Puppies, Smile helps mid-market and enterprise merchants increase repeat revenue, strengthen customer relationships, and reduce reliance on paid acquisition.

Average Rating: 4.6/5.0

Total Reviews: 462

How Do G2 Users Rate Smile.io?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.1/10)
  • Integrations: 8.5/10 (Category avg: 8.6/10)
  • Loyalty Analytics: 8.1/10 (Category avg: 8.8/10)
  • Membership: 8.4/10 (Category avg: 8.8/10)

Who Is the Company Behind Smile.io?

  • Seller: Smile.io
  • Company Website:
  • Year Founded: 2012
  • HQ Location: Kitchener, Canada
  • Twitter: @smilerewards
    4,510 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    68 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Retail, Apparel & Fashion
  • Company Size: 92% Small, 7% Medium

What Do G2 Reviewers Say About Smile.io?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Smile.io, facilitating quick setup and seamless integration with their platforms.
  • Users praise the responsive and helpful customer support of Smile.io, enhancing their overall experience and satisfaction.
  • Users appreciate the easy-to-manage rewards program that enhances customer loyalty and encourages repeat purchases effectively.
  • Users find the easy setup of Smile.io effortless, facilitating quick integration and management for their loyalty programs.
  • Users appreciate the ease of setup and management with Smile.io's rewards system, enhancing customer loyalty effortlessly.
Cons
  • Users find the pricing too expensive, with limited options and high costs particularly challenging for smaller businesses.
  • Users find the limited customization options frustrating, wishing for simpler solutions within the platform to enhance usability.
  • Users find the limited rewards system creates dependence on rewards, impacting customer purchase behavior negatively.
  • Users feel that the rewards system can create dependency and make it harder to manage customer expectations.
  • Users find the limited functionality of Smile.io frustrating, especially given the high cost for upgrades.

What Are Recent G2 Reviews of Smile.io?

What Are G2 Users Discussing About Smile.io?

LoyaltyLion

LoyaltyLion is a customer loyalty platform specifically designed to assist ecommerce brands in creating and managing rewards programs. The platform is tailored for direct-to-consumer brands, particularly those in the apparel, beauty, health and wellness, and consumer goods sectors, operating on platforms such as Shopify, Shopify Plus, and Shopify POS. By leveraging LoyaltyLion, brands can enhance customer engagement through VIP tiers and referral programs, ultimately increasing repeat purchase rates, reducing reliance on discounts, and boosting customer lifetime value. The platform allows customers to earn points through a variety of activities, including purchases, product reviews, referrals, social media interactions, and even personalized actions. These points can be redeemed for various rewards, such as vouchers, gift cards, free products, shipping options and custom rewards. Unlike traditional loyalty programs that often rely on pop-up widgets, LoyaltyLion provides a seamless and fully embedded experience within the online store. Customers can view their points balance directly on product pages and redeem rewards at checkout, creating a more integrated shopping experience. Key features of LoyaltyLion include customizable points and earning rules, which can be configured out-of-the-box or through custom API-triggered actions. The platform supports multi-level VIP tiers, each offering exclusive perks such as automatic free shipping, percentage discounts, and early access to sales or product launches. Additionally, the referral system includes shareable links with built-in fraud protection, enabling brands to manage their loyalty programs securely and effectively. LoyaltyLion also provides valuable insights through its customer lifetime value (CLV) analytics and segmentation tools. Real-time dashboards track loyalty-attributed revenue and repeat purchase rates, while automated customer segments help brands target their marketing efforts more effectively. The platform supports multichannel loyalty, allowing customers to earn and redeem points both online and in physical store locations through Shopify POS integration. Furthermore, LoyaltyLion integrates with over 50 tools, including email marketing platforms, helpdesk solutions, and workflow automation tools, enabling brands to create comprehensive loyalty strategies. With advanced AI functionality, LoyaltyLion enhances the effectiveness of loyalty campaigns by offering recommendations on promotion timing, reward combinations, and campaign segmentation. The AI features also facilitate quicker translations of loyalty programs into over 130 languages, ensuring that brands can maintain their unique tone of voice across diverse markets. Recognized as the leading product for mid-market brands in the Loyalty Management Software category on G2 from 2024 to 2026, LoyaltyLion has established itself as a trusted partner for over 12 years, collaborating with more than 10,000 ecommerce brands to drive customer loyalty and engagement.

Average Rating: 4.6/5.0

Total Reviews: 621

How Do G2 Users Rate LoyaltyLion?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.1/10)
  • Integrations: 8.4/10 (Category avg: 8.6/10)
  • Loyalty Analytics: 8.0/10 (Category avg: 8.8/10)
  • Membership: 8.6/10 (Category avg: 8.8/10)

Who Is the Company Behind LoyaltyLion?

  • Seller: LoyaltyLion
  • Company Website:
  • Year Founded: 2012
  • HQ Location: London, GB
  • Twitter: @LoyaltyLionHQ
    1,736 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    62 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Marketing Manager, Ecommerce Manager
  • Top Industries: Apparel & Fashion, Retail
  • Company Size: 71% Small, 23% Medium

What Do G2 Reviewers Say About LoyaltyLion?

AI-generated summary from verified user reviews

Pros
  • Users love the exceptional customer support from LoyaltyLion, noting the helpfulness and strategic guidance from account managers.
  • Users commend the ease of setup with LoyaltyLion, highlighting remarkable onboarding support and smooth transitions.
  • Users appreciate the ease of launching loyalty programs with LoyaltyLion, benefiting from great support and customization options.
  • Users find the easy setup of LoyaltyLion incredibly beneficial, enabling smooth integration and quick resolution of any issues.
  • Users praise the easy integrations offered by LoyaltyLion, making their experience with other platforms smooth and efficient.
Cons
  • Users desire more customization options in LoyaltyLion, finding existing settings complicated for their streamlined teams.
  • Users feel a strong lack of customization options, limiting their ability to tailor rewards and assets effectively.
  • Users express frustration with poor support, noting delays in response times and limited real-time assistance options.
  • Users note limited functionality in design scope and feature visibility, affecting customization and testing processes.
  • Users face significant integration issues with LoyaltyLion, affecting functionality and customization capabilities across platforms.

What Are Recent G2 Reviews of LoyaltyLion?

What Are G2 Users Discussing About LoyaltyLion?

Owner.com

Owner is the AI growth system for independent restaurants. Our AI continuously improves SEO, marketing, and online ordering to grow first-party sales. Unlike traditional restaurant software that requires owners to manage multiple tools, Owner delivers a proven system run by experts. It’s like having an army of engineers and marketers working for your restaurant, helping you drive direct orders, increase repeat customers, and keep more profit.

Average Rating: 4.8/5.0

Total Reviews: 425

How Do G2 Users Rate Owner.com?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.1/10)
  • Integrations: 9.4/10 (Category avg: 8.6/10)
  • Loyalty Analytics: 10.0/10 (Category avg: 8.8/10)

Who Is the Company Behind Owner.com?

  • Seller: Owner.com
  • Company Website:
  • Year Founded: 2018
  • HQ Location: Palo Alto, CA
  • Twitter: @owner
    4,283 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    455 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Restaurants, Food & Beverages
  • Company Size: 92% Small, 4% Medium

What Do G2 Reviewers Say About Owner.com?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of Owner.com, highlighting intuitive features and straightforward integration for restaurant management.
  • Users praise the outstanding customer service of Owner.com, noting their speed and commitment to business success.
  • Users highlight the excellent and proactive customer support of Owner.com, ensuring their business success and seamless setup.
  • Users find the setup ease of Owner.com exceptional, with seamless implementation and ongoing proactive support.
  • Users value the easy online ordering with Owner.com, boosting revenue and simplifying website management seamlessly.
Cons
  • Users find limited customization options in Owner.com, compromising flexibility despite strong support for workarounds.
  • Users find the monthly fees for Owner.com to be expensive, especially without immediate visible results or support.
  • Users face integration issues with Owner.com, limiting connections with loyalty programs and causing data management challenges.
  • Users experience long delays in delivery, which negatively impacts customer satisfaction and overall service reliability.
  • Users face significant delivery issues, often experiencing delays and inconsistent drivers impacting customer satisfaction.

What Are Recent G2 Reviews of Owner.com?

What Are G2 Users Discussing About Owner.com?

Okendo

Okendo is the customer marketing platform built for Shopify brands to strengthen relationships and maximize lifetime value. Okendo makes it easy to collect feedback, reward engagement, and personalize interactions, helping brands turn shoppers into Superfans. Okendo’s products work together to build trust, increase retention, and capture valuable insights. With unified profiles, AI-powered tools and insights, customizable programs, and deep integrations across the eCommerce stack, Okendo provides brands with the tools to build stronger communities and drive long-term growth. With Okendo, brands can: - Convert better by showcasing content like customer ratings, reviews, photos, and videos that build trust and improve shopper confidence. - Retain more with loyalty and referral programs that reward engagement, encourage repeat purchases, and strengthen brand advocacy. - Adapt faster with quizzes, surveys, and AI automation that capture customer insights and personalize campaigns in real time. Why Brands Choose Okendo - Trusted by 19,000+ fast-growing Shopify brands including SKIMS, Rhode, and Oh Polly. - Proven impact with an average 4X lift in conversion rates and 15X ROI. - 65+ integrations with tools like Shopify, Klaviyo, Attentive, Postscript, and Meta. - Dedicated customer support with responsive, hands-on guidance for SMBs through enterprise. - Reliable, scalable performance built to support growth at every stage.

Average Rating: 4.7/5.0

Total Reviews: 464

How Do G2 Users Rate Okendo?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.1/10)
  • Integrations: 8.5/10 (Category avg: 8.6/10)
  • Loyalty Analytics: 8.1/10 (Category avg: 8.8/10)
  • Membership: 8.5/10 (Category avg: 8.8/10)

Who Is the Company Behind Okendo?

  • Seller: Okendo
  • Company Website:
  • Year Founded: 2016
  • HQ Location: Sydney, Australia
  • Twitter: @GetOkendo
    1,257 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    157 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Marketing Manager, CEO
  • Top Industries: Retail, Consumer Goods
  • Company Size: 68% Small, 20% Medium

What Do G2 Reviewers Say About Okendo?

AI-generated summary from verified user reviews

Pros
  • Users find Okendo's ease of use beneficial, making setup and integration seamless with Shopify's functionalities.
  • Users commend Okendo's exceptional customer support, appreciating the quick responses and helpful resources throughout their experience.
  • Users value the seamless Shopify integration of Okendo, enhancing brand flexibility and user experience effectively.
  • Users appreciate Okendo's seamless Shopify integration, powerful segmentation, and exceptional customer service enhancing their overall experience.
  • Users find the easy setup of Okendo extremely helpful, allowing for a quick and straightforward implementation process.
Cons
  • Users feel the limited customization options in Okendo restrict design flexibility and analytical depth for better decision-making.
  • Users express frustration over missing features in Okendo, limiting automation and user experience during multi-store management.
  • Users wish Okendo's pricing were a little cheaper, even though they find it competitive and fair.
  • Users find a lack of customization in Okendo, affecting their branding and overall user experience.
  • Users experience usage difficulties with Okendo, citing a complex interface and limitations in automation and multi-store management.

What Are Recent G2 Reviews of Okendo?

What Are G2 Users Discussing About Okendo?

AdvantageClub.ai

AdvantageClub.ai is a global employee engagement platform driving workplace experience and well-being with features like rewards, recognition, perks, flexible employee benefits, and community building on a unified platform. - We are an end-to-end digital Reward & Recognition platform that allows managers and organizations to acknowledge employees for their efforts, all with the click of a button. Through the platform, employees can give high-fives, likes, comments, and more to show their appreciation for their colleagues. Our R&R platform is also matched with a global reward redemption marketplace that lets employees choose from over 10,000+ global brands. - Our Perks & Privileges solution allows organizations to add something special to employees’ earnings by offering unique and exclusive corporate offers and deals across the country. Through our Flexible Benefits offering, companies can create multiple types of employee wallets curated to specific marketplaces, eg, wellness, work from home, L&D wallets, and more. - Our Community and Fun Zone solution brings multiple employee engagement programs under one platform. With programs like intra-corporate games with live leaderboards, peer-to-peer marketplaces, and hobby clubs, our solution offers something unique for bringing employees of every type of organization together. - Our Financial Wellness solution helps employees become financially savvy by offering facilities to save, and get loans and salary advances at affordable prices and zero interest rates. - Advantage Incentive is a performance-driven solution that helps organizations boost motivation through automated, goal-based rewards. From sales targets to achievement milestones, it offers real-time tracking, transparent dashboards, and instant redemptions. - Advantage Loyalty is a platform-led solution to engage and retain customers, dealers, and channel partners. With tiered programs and dynamic rewards, it’s built to strengthen long-term relationships and drive brand loyalty. About AdvantageClub.ai We are a global Employee Engagement Platform with features like Rewards, Recognition, Community Building, and FlexBen on a unified platform. We provide end-to-end solutions to facilitate employee engagement through exclusive privileges and rewards by our 10,000+ brand partners. Established in 2016, AdvantageClub.ai is a brainchild of UCLA postgraduates Sourabh Deorah and Smiti Bhatt Deorah, who identified employee benefits as a space to create disruption using data mining and analytics. Since then, we have been redefining employee benefits beyond the traditional provident fund and corporate discount policies. Currently headquartered in Delaware, we hold 15 million+ users with 1,200+ impressive client portfolios featuring BCG, Concentrix, Teleperformance, Hexaware, Target and many more, with a presence in 100+ countries. We take pride in providing a scalable, customisable, cost-effective program to take employee engagement to the next level. Our unified platform brings a wide variety of recognition programs, including milestone/anniversary/years-of-service awards, real-time spot bonuses, automated incentives, peer-to-peer appreciation, onboarding programs, wellness programs, quarterly & annual performance awards, gift card programs, exclusive offers across 10,000+ global brands, etc. With its sole mission to help organisations keep their employees engaged and driven, our Advantage Club App is supported by a well-thought employee engagement solution that offers the best-in-class experience to its users. The platform is set to revolutionise the industry by directly impacting employee recruitment and retention through an exhaustive employee engagement tool. Our Mission We envision a world where employees are highly engaged and happy and every workplace, big or small, has a positive culture of appreciation and recognition. We are here to help organisations build and run employee experience and engagement programs that resonate with their culture and values.

Average Rating: 4.8/5.0

Total Reviews: 857

How Do G2 Users Rate AdvantageClub.ai?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.1/10)
  • Integrations: 10.0/10 (Category avg: 8.6/10)
  • Loyalty Analytics: 10.0/10 (Category avg: 8.8/10)
  • Membership: 10.0/10 (Category avg: 8.8/10)

Who Is the Company Behind AdvantageClub.ai?

  • Seller: AdvantageClub.ai
  • Company Website:
  • Year Founded: 2016
  • HQ Location: San Francisco, US
  • Twitter: @myadvantageclub
    307 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    316 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Associate Software Engineer, Software Engineer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 68% Large, 22% Medium

What Do G2 Reviewers Say About AdvantageClub.ai?

AI-generated summary from verified user reviews

Pros
  • Users find AdvantageClub.ai easy to navigate, enhancing engagement through effortless and meaningful recognition.
  • Users value the rewarding system of AdvantageClub.ai, fostering collaboration and recognition among employees.
  • Users enjoy the variety of offers available, making AdvantageClub.ai both user-friendly and rewarding.
  • Users value the intuitive interface and personalized rewards of AdvantageClub.ai, enhancing employee engagement and recognition effectively.
  • Users value the comprehensive recognition options from AdvantageClub.ai, enhancing employee engagement and morale seamlessly.
Cons
  • Users find the limited options for rewards and local deals restrictive and suggest improvements for broader access.
  • Users experience navigation challenges and a lack of intuitiveness in AdvantageClub.ai, making it difficult to use effectively.
  • Users find AdvantageClub.ai not user-friendly, with navigation issues and confusing interfaces hindering their overall experience.
  • Users express frustration with the limited redemption options for rewards in AdvantageClub.ai, impacting their overall experience.
  • Users note occasional reward system issues such as slow performance and limited payout options that hinder engagement.

What Are Recent G2 Reviews of AdvantageClub.ai?

What Are G2 Users Discussing About AdvantageClub.ai?

Benepik

Benepik is a B2B loyalty, rewards, and engagement platform that helps businesses motivate, incentivize, and retain customers, channel partners, employees, and sales teams through structured loyalty and incentive programs. The platform enables organizations to design and manage end-to-end programs such as channel loyalty, sales incentives, customer engagement, and rewards & recognition using a wide range of digital rewards including gift cards, experiences, merchandise, and vouchers. Benepik also offers secure API integrations that allow seamless connectivity with CRM, ERP, HRMS, and other business systems, enabling automated reward triggers, real-time data sync, and in-platform redemption experiences. For enterprises and fast-growing businesses, Benepik Plus provides advanced customization, deeper integrations, enhanced analytics, and dedicated support, making it easy to scale complex, multi-stakeholder programs while maintaining full control and operational efficiency.

Average Rating: 4.6/5.0

Total Reviews: 541

How Do G2 Users Rate Benepik?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.1/10)
  • Integrations: 9.6/10 (Category avg: 8.6/10)
  • Loyalty Analytics: 10.0/10 (Category avg: 8.8/10)
  • Membership: 10.0/10 (Category avg: 8.8/10)

Who Is the Company Behind Benepik?

Who Uses This Product?

  • Who Uses This: Consultant, Senior Consultant
  • Top Industries: Consulting, Accounting
  • Company Size: 48% Large, 29% Medium

What Do G2 Reviewers Say About Benepik?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use and enjoy the availability of more local rewards with Benepik.
  • Users find Benepik to be very easy to use, enhancing their experience with local rewards availability.
  • Users value the availability of local rewards and find the application easy to use.
  • Users value the ease of use and local rewards available through the Benepik rewards system.
Cons
  • Users report delivery delays for both physical cards and virtual coupons from Benepik, impacting their satisfaction.
  • Users report redemption issues with delays in card delivery and virtual coupon receipt, impacting their overall satisfaction.
  • Users are frustrated with the slow delivery of Benepik's cards and virtual coupons, impacting their overall experience.
  • Users report slow loading times in card delivery and virtual coupon receipt, impacting their overall experience.
  • Users often face voucher issues with slow card delivery and delays in virtual coupon receipt.

What Are Recent G2 Reviews of Benepik?

Mastercard Offers

Mastercard Offers is a comprehensive solution designed to help merchants achieve their business objectives by managing merchant-funded offers with exceptional ease and efficiency. By leveraging Mastercard's extensive experience, advanced personalization engine, and flexible capabilities, this dynamic platform operates seamlessly across any payment type and network, providing access to a wide range of distribution channels. Key Features and Functionality: - Pay for Performance: Merchants pay only for results directly attributed to sales, backed by rich analytics that ensure a clear return on ad spend. - Targeted Offer Models: Utilizing advanced AI, merchants can unlock new revenue streams by targeting the right customers and paying solely for actual performance. - Retention Boost: Strategic campaigns are designed to elevate customer retention by rewarding increased spending frequency and managing offers to sustain customer engagement. - Win-Back Strategies: The platform enables merchants to regain lost revenue by strategically re-engaging lapsed customers through dynamic offers. - Efficient Spend Management: With card-linked offers, merchants can maximize marketing impact, confidently set budgets, and demonstrate incremental lift through attributable sales and analytics. Primary Value and User Solutions: Mastercard Offers empowers merchants to drive customer loyalty and increase sales by delivering personalized, merchant-funded offers efficiently. The platform's end-to-end management capabilities simplify the process of creating and distributing offers, allowing merchants to focus on their core business operations. By providing targeted and performance-based incentives, merchants can attract new customers, retain existing ones, and re-engage those who have lapsed, ultimately enhancing their overall market competitiveness.

Average Rating: 4.6/5.0

Total Reviews: 17

How Do G2 Users Rate Mastercard Offers?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)
  • Integrations: 9.3/10 (Category avg: 8.6/10)
  • Loyalty Analytics: 8.7/10 (Category avg: 8.8/10)
  • Membership: 9.2/10 (Category avg: 8.8/10)

Who Is the Company Behind Mastercard Offers?

  • Seller: Mastercard
  • Year Founded: 1966
  • HQ Location: Purchase, NY
  • Twitter: @Mastercard
    491,448 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    52,021 employees on LinkedIn®
  • Ownership: NYSE - New York Stock Exchange

Who Uses This Product?

  • Company Size: 65% Small, 29% Medium

What Do G2 Reviewers Say About Mastercard Offers?

AI-generated summary from verified user reviews

Pros
  • Users find the rewards program beneficial, allowing easy point collection and versatile options for redemption.
  • Users appreciate the personalized offers from Mastercard that enhance daily spending and travel experiences.
  • Users find Mastercard Offers to be easy to use, enhancing their experience with 24/7 support and personalized rewards.
  • Users love the ease of earning and redeeming reward points with Mastercard Offers, enhancing their spending experience.
  • Users love the incredible rewards system of Mastercard Offers, enjoying valuable points for their everyday spending.
Cons
  • Users find limited options available for Mastercard Offers, particularly in Canada, affecting their ability to benefit fully.
  • Users find the high annual fees and hidden charges on Mastercard Offers frustrating, limiting their usage benefits.
  • Users find the high annual fees and hidden charges of Mastercard Offers frustrating, limiting their subscription options.
  • Users express frustration with geographical limitations on offers, affecting accessibility and variety based on location.
  • Users find limited features in Mastercard Offers, especially fewer local deals and less overall card benefits.

What Are Recent G2 Reviews of Mastercard Offers?

Joy Loyalty

Joy is a customer loyalty platform for Shopify merchants that helps businesses increase customer retention through points-based rewards programs and social engagement features. The software enables e-commerce stores to reduce acquisition costs by focusing on repeat purchases from existing customers rather than constantly acquiring new ones. Joy primarily serves mid-market Shopify merchants, particularly in beauty, fitness, and lifestyle verticals. The platform targets businesses on Shopify Advanced or Plus plans who want to optimize customer acquisition costs and build predictable revenue streams through enhanced customer relationships. The platform addresses rising advertising costs and platform dependency by helping merchants create direct customer relationships. Joy transforms acquisition-heavy strategies into retention-focused approaches through meaningful customer touchpoints and engagement opportunities. Key Features and Capabilities: • Meaningful Loyalty Programs: Instagram integration, social sharing rewards, user-generated content campaigns, and milestone celebrations • Flexible Rewards System: Points earning through purchases, reviews, social actions, and referrals with redemption options including discounts and exclusive products • VIP Tier Management: Automated customer segmentation with exclusive benefits and personalized experiences based on spending levels • Analytics Dashboard: ROI tracking, customer lifetime value optimization, and program performance insights • Native Integrations: Seamless Shopify compatibility with email marketing platforms and social media APIs Joy specializes in beauty and fitness markets, offering pre-configured campaigns and industry-specific best practices that create pull-factor marketing where customers actively engage with brands.

Average Rating: 4.8/5.0

Total Reviews: 74

How Do G2 Users Rate Joy Loyalty?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.1/10)
  • Integrations: 8.8/10 (Category avg: 8.6/10)
  • Loyalty Analytics: 8.6/10 (Category avg: 8.8/10)
  • Membership: 8.9/10 (Category avg: 8.8/10)

Who Is the Company Behind Joy Loyalty?

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Retail, Apparel & Fashion
  • Company Size: 92% Small, 7% Medium

What Do G2 Reviewers Say About Joy Loyalty?

AI-generated summary from verified user reviews

Pros
  • Users praise the outstanding customer support from Joy Loyalty, making problem-solving and setup a breeze.
  • Users love the ease of use of Joy Loyalty, finding it intuitive and simple to navigate for all teams.
  • Users appreciate the quick and helpful support from Joy Loyalty, enhancing their overall experience with rewards programs.
  • Users appreciate the easy setup of Joy Loyalty, highlighting its intuitive interface and seamless Shopify integration.
  • Users value the intuitive interface and customization options of Joy Loyalty, enhancing loyalty program management effortlessly.
Cons
  • Users mention limited customization options for the interface and reporting, which hinders their overall experience.
  • Users feel there’s a lack of customization options in Joy Loyalty, affecting personalization of their experience.
  • Users face bug issues with Joy Loyalty, affecting functionalities like tracking promotions after order cancellations.
  • Users find the pricing a little high for new businesses and those outside the USA.
  • Users find that Joy Loyalty needs improved data accessibility, particularly for tracking specific statistics and KPIs.

What Are Recent G2 Reviews of Joy Loyalty?

SAP Engagement Cloud (formerly SAP Emarsys)

SAP Engagement Cloud (formerly SAP Emarsys) helps organizations power unique engagement by connecting real-time customer insights with the operational signals that run the business. As part of the SAP Customer Experience (CX) portfolio, Engagement Cloud enables personalized, AI-driven interactions across every channel—turning moments like orders, service events, and loyalty milestones into timely, relevant experiences that build trust, strengthen relationships, and drive growth.

Average Rating: 4.2/5.0

Total Reviews: 627

How Do G2 Users Rate SAP Engagement Cloud (formerly SAP Emarsys)?

  • Has the product been a good partner in doing business?: 8.5/10 (Category avg: 9.1/10)
  • Integrations: 8.8/10 (Category avg: 8.6/10)
  • Loyalty Analytics: 8.3/10 (Category avg: 8.8/10)
  • Membership: 8.4/10 (Category avg: 8.8/10)

Who Is the Company Behind SAP Engagement Cloud (formerly SAP Emarsys)?

  • Seller: SAP
  • Company Website:
  • Year Founded: 1972
  • HQ Location: Walldorf
  • Twitter: @SAP
    297,052 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    149,349 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Marketing Manager, CRM Manager
  • Top Industries: Retail, Apparel & Fashion
  • Company Size: 49% Medium, 23% Small

What Do G2 Reviewers Say About SAP Engagement Cloud (formerly SAP Emarsys)?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of SAP Engagement Cloud, simplifying campaign management and enhancing client experiences.
  • Users value the almost unlimited automation abilities of SAP Engagement Cloud, enhancing their email marketing workflows effectively.
  • Users value the ease of use and comprehensive features of SAP Emarsys, enhancing efficiency in marketing campaigns.
  • Users appreciate the ease of personalized marketing with SAP Engagement Cloud, enabling relevant campaigns and improved results.
  • Users value the helpful customer support and training, enhancing their experience with SAP Engagement Cloud significantly.
Cons
  • Users experience missing features, such as advanced analytics and segmentation tools, affecting overall functionality and usability.
  • Users often struggle with the steep learning curve of SAP Engagement Cloud, making initial use challenging and overwhelming.
  • Users find the difficult learning curve of SAP Engagement Cloud frustrating, especially with templates and segmentation tools.
  • Users find the interface to be not intuitive, making it challenging to navigate and utilize effectively at first.
  • Users express frustration with the limited features of SAP Engagement Cloud, hindering full utilization of its potential.

What Are Recent G2 Reviews of SAP Engagement Cloud (formerly SAP Emarsys)?

What Are G2 Users Discussing About SAP Engagement Cloud (formerly SAP Emarsys)?

Yotpo

Yotpo is leading the next era of trust and loyalty in eCommerce. From first impression to repeat purchase, Yotpo helps brands build stronger customer relationships and drive profitable growth. Yotpo’s AI-powered Reviews and industry-leading Loyalty solutions work in tandem to influence buying decisions, build trust, and reward lasting engagement across every touchpoint—on site, on social, and in store. With deep integrations into the eCommerce stack and tools that scale from launch to enterprise, Yotpo empowers brands to: - Convert better with authentic content that answers shopper questions and improves confidence - Retain more by personalizing rewards, driving repeat purchases, and creating emotional brand connection - Adapt faster with AI automation and hands-on strategic support Why brands choose Yotpo: - 400M+ reviews collected and 25K+ loyalty programs launched - 14 BFCMs in a row with 0 downtime - Regional teams and localized onboarding to support global growth Deep integrations with Shopify, Klaviyo, Attentive, Meta, TikTok, Zendesk, and many more Join the world’s most iconic and fastest-growing brands: Brooklinen, Princess Polly, Supergoop, Pandora, Barnes & Noble, ThirdLove, Steve Madden, Our Place, Goodr, Dr. Martens, Perry Ellis, Allbirds, and tens of thousands more

Average Rating: 4.3/5.0

Total Reviews: 255

How Do G2 Users Rate Yotpo?

  • Has the product been a good partner in doing business?: 8.5/10 (Category avg: 9.1/10)
  • Integrations: 7.5/10 (Category avg: 8.6/10)
  • Loyalty Analytics: 7.8/10 (Category avg: 8.8/10)
  • Membership: 7.3/10 (Category avg: 8.8/10)

Who Is the Company Behind Yotpo?

  • Seller: Yotpo
  • Company Website:
  • Year Founded: 2011
  • HQ Location: New York
  • Twitter: @Yotpo
    19,212 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    771 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, Founder
  • Top Industries: Retail, Apparel & Fashion
  • Company Size: 73% Small, 23% Medium

What Do G2 Reviewers Say About Yotpo?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Yotpo, making integration and customer communication straightforward and efficient.
  • Users value the excellent customer support from Yotpo, enhancing their marketing efforts and service experiences.
  • Users commend Yotpo for their exceptional service and support, enhancing marketing efforts and fostering growth.
  • Users appreciate the seamless integration of loyalty, reviews, and SMS, enhancing their overall experience with Yotpo.
  • Users appreciate Yotpo for its effective review management that seamlessly integrates loyalty and SMS features for valuable feedback.
Cons
  • Users find Yotpo's pricing expensive, not justified by the limited and unreliable features it offers.
  • Users express frustration over missing features, previously available in other platforms, leading to disappointment with Yotpo.
  • Users criticize Yotpo for its limited features and outdated functionality, leading to frequent frustrations and inefficiencies.
  • Users find Yotpo's limited functionality frustrating, citing chaotic features and unreliable reports that complicate usage.
  • Users are frustrated with feature limitations in Yotpo, highlighting unreliable reports and a confusing user interface.

What Are Recent G2 Reviews of Yotpo?

What Are G2 Users Discussing About Yotpo?

Kangaroo Rewards

Drive customer loyalty and growth with Kangaroo Rewards, a leading omnichannel loyalty engine trusted by thousands of SMBs and Fortune 500 companies. Craft hyper-personalized engagement with targeted rewards, automated marketing, and your own branded app. Witness average order values soar as customers feel valued, spend more, and return for more. Streamline operations with effortless setup and expert support. Our laser-focused data insights optimize your program, maximize ROI, and fuel pure profit. Kangaroo integrates with leading POS, eCommerce, and marketing platforms like Shopify, Lightspeed, Magento, and Mailchimp. Book a demo today!

Average Rating: 4.7/5.0

Total Reviews: 72

How Do G2 Users Rate Kangaroo Rewards?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.1/10)
  • Integrations: 9.4/10 (Category avg: 8.6/10)
  • Loyalty Analytics: 9.5/10 (Category avg: 8.8/10)
  • Membership: 9.8/10 (Category avg: 8.8/10)

Who Is the Company Behind Kangaroo Rewards?

  • Seller: Kangaroo
  • Company Website:
  • Year Founded: 2012
  • HQ Location: Montreal, Quebec
  • Twitter: @KangarooRewards
    777 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    29 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, Marketing Manager
  • Top Industries: Retail, Food & Beverages
  • Company Size: 68% Small, 25% Medium

What Do G2 Reviewers Say About Kangaroo Rewards?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the responsive customer support from Kangaroo Rewards, ensuring effective setup and ongoing assistance.
  • Users value the ease of use of Kangaroo Rewards, finding it simple for both businesses and customers.
  • Users find Kangaroo Rewards very helpful, with responsive support and an easy-to-use interface enhancing customer engagement.
  • Users love the all-in-one platform of Kangaroo Rewards, combining loyalty rewards and email marketing seamlessly.
  • Users appreciate the seamless and easy setup of Kangaroo Rewards, enabling a smooth start to their experience.
Cons
  • Users find the difficult setup of Kangaroo Rewards confusing, seeking better guidance and integration options.
  • Users experience navigation issues that complicate tasks like setting up referrals and tracking promotions effectively.
  • Users find a lack of customization in Kangaroo Rewards, wishing for more flexibility in discount settings.
  • Users find the limited reporting capabilities of Kangaroo Rewards hinder their ability to analyze promotions effectively.
  • Users find the poor usability of Kangaroo Rewards frustrating, as tracking performance and managing campaigns is difficult.

What Are Recent G2 Reviews of Kangaroo Rewards?

What Are G2 Users Discussing About Kangaroo Rewards?

Marigold Loyalty

Establishing an emotional connection between your brand and customers is the height of marketing success. But achieving it requires a complex, dynamic orchestration of activities and behaviors between your brand and customers that drive engagement at every touchpoint. Marigold Loyalty technology and services deliver frictionless interactions that will transform your customers’ experiences, increase their visit frequency and spend, and drive the advanced loyalty your brand craves.

Average Rating: 4.6/5.0

Total Reviews: 12

How Do G2 Users Rate Marigold Loyalty?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.1/10)
  • Integrations: 10.0/10 (Category avg: 8.6/10)
  • Loyalty Analytics: 9.7/10 (Category avg: 8.8/10)
  • Membership: 9.4/10 (Category avg: 8.8/10)

Who Is the Company Behind Marigold Loyalty?

  • Seller: Zeta Global
  • Year Founded: 2007
  • HQ Location: New York, NY
  • Twitter: @ZetaGlobal
    16,660 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    3,116 employees on LinkedIn®
  • Ownership: NYSE: ZETA

Who Uses This Product?

  • Top Industries: E-Learning
  • Company Size: 50% Medium, 42% Small

What Do G2 Reviewers Say About Marigold Loyalty?

AI-generated summary from verified user reviews

Pros
  • Users praise the extensive customization options in Marigold Loyalty, appreciating its diverse and curated designs.
  • Users love the limitless customization options of Marigold Loyalty, tailoring the experience to their unique needs.
  • Users love the intuitive customization and well-curated designs offered by Marigold Loyalty, enhancing user experience.
  • Users love the extensive personalization options of Marigold Loyalty, enhancing their experience with stunning curated designs.
Cons
  • Users feel that Marigold Loyalty could be more cost efficient, though it remains an acceptable option.

What Are Recent G2 Reviews of Marigold Loyalty?

Voyado

Voyado is a type of software-as-a-service (SaaS) solution designed to help retail brands enhance customer engagement and foster loyalty through hyper-relevant shopping experiences. By leveraging advanced artificial intelligence, Voyado provides a comprehensive customer experience cloud that empowers brands to understand and anticipate customer needs, ultimately driving business growth. This innovative product suite is particularly beneficial for e-commerce businesses looking to optimize their online presence and improve customer satisfaction. Targeting retail brands across various sectors, Voyado caters to businesses that seek to elevate their customer interactions and streamline their marketing efforts. The products are designed for marketers, e-commerce managers, and business owners who want to harness data-driven insights to create personalized shopping experiences. With its robust product discovery engine, Voyado enables brands to predict and respond to visitors' intentions, ensuring that customers find the products that best meet their needs quickly and efficiently. Key products of Voyado include its powerful product discovery engine, which utilizes deep product knowledge to enhance the online shopping experience. This engine not only helps customers navigate through vast product catalogs but also tailors recommendations based on individual preferences and behaviors. Additionally, a CRM platform that offers invaluable insights and tools for executing automated campaigns, allowing brands to engage customers across various touchpoints seamlessly. This product helps businesses maintain consistent communication with their audience, ultimately fostering stronger customer relationships. The benefits of using Voyado extend beyond just improved customer experiences. By automating marketing efforts and providing actionable insights, brands can save time and resources while maximizing their marketing ROI. The products' ability to deliver personalized content and recommendations enhances customer loyalty, encouraging repeat purchases and long-term engagement. Furthermore, Voyado's rapid growth and expanding customer base across Europe and beyond demonstrate its effectiveness in meeting the evolving needs of retail brands in a competitive landscape. In summary, Voyado stands out in the SaaS market by offering a unique combination of AI-driven product discovery and multichannel marketing capabilities tailored specifically for retail brands. Its focus on creating hyper-relevant shopping experiences positions it as a valuable partner for businesses looking to thrive in the age of AI.

Average Rating: 4.5/5.0

Total Reviews: 82

How Do G2 Users Rate Voyado?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.1/10)
  • Integrations: 8.6/10 (Category avg: 8.6/10)
  • Loyalty Analytics: 8.1/10 (Category avg: 8.8/10)
  • Membership: 9.2/10 (Category avg: 8.8/10)

Who Is the Company Behind Voyado?

  • Seller: Voyado
  • Company Website:
  • Year Founded: 2005
  • HQ Location: Stockholm, SE
  • LinkedIn® Page: www.linkedin.com
    386 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Retail, Apparel & Fashion
  • Company Size: 48% Medium, 29% Small

What Do G2 Reviewers Say About Voyado?

AI-generated summary from verified user reviews

Pros
  • Users value the intuitive and user-friendly interface of Voyado, simplifying complex tasks and enhancing productivity.
  • Users value the fast and helpful support from Voyado, enhancing their experience with the platform.
  • Users love the intuitive and user-friendly interface of Voyado, enhancing their ability to create personalized campaigns effortlessly.
  • Users commend the helpful support from Voyado, enhancing their experience with fast assistance and professionalism.
  • Users value the easy setup of Voyado, appreciating its straightforward process and excellent documentation for seamless onboarding.
Cons
  • Users note the limited features of Voyado, particularly for advanced analysis and on-site messaging flexibility.
  • Users wish for missing features in Voyado, particularly specific reporting options for enhanced usability and insights.
  • Users find the learning curve steep due to inadequate documentation and slow onboarding processes, causing frustration.
  • Users face integration issues with Voyado, especially during the initial setup and connecting with other tools.
  • Users find the complex features of Voyado frustrating, requiring developer involvement and extensive reading to navigate effectively.

What Are Recent G2 Reviews of Voyado?

What Are G2 Users Discussing About Voyado?

impact.com

Managing partnerships across multiple platforms kills efficiency and growth potential. impact.com eliminates this friction with the only comprehensive platform that unifies affiliate, creator, and advocacy programs. Access 250K+ quality partners, automate manual tasks, and track true incremental value—all while our expert team handles the heavy lifting from migration to optimization.

Average Rating: 4.4/5.0

Total Reviews: 2,353

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Price: ~~$500+~~

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How Do G2 Users Rate impact.com?

  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 9.1/10)
  • Integrations: 8.1/10 (Category avg: 8.6/10)
  • Loyalty Analytics: 8.5/10 (Category avg: 8.8/10)
  • Membership: 8.2/10 (Category avg: 8.8/10)

Who Is the Company Behind impact.com?

  • Seller: Impact
  • Company Website:
  • Year Founded: 2008
  • HQ Location: Santa Barbara, CA
  • Twitter: @impactdotcom
    7,723 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    3,672 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Owner
  • Top Industries: Marketing and Advertising, Computer Software
  • Company Size: 64% Small, 16% Medium

What Do G2 Reviewers Say About impact.com?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of impact.com, finding it simple and effective for affiliate marketing integration.
  • Users appreciate the all-in-one platform of impact.com, providing seamless affiliate management with excellent reporting capabilities.
  • Users find impact.com’s intuitive user interface enhances efficiency, simplifying setup and partner management for affiliate marketing.
  • Users praise the ease of use and comprehensive tracking on impact.com, facilitating seamless affiliate program management.
  • Users value the exceptional support system of impact.com, highlighting prompt and detailed responses that simplify their experience.
Cons
  • Users find the interface not intuitive, experiencing frustration with navigation and functionality on smaller screens.
  • Users find the learning curve steep, particularly with the complicated verification process and setup difficulties.
  • Users experience poor usability due to screen adaptation issues and frustrating bugs that hinder overall functionality.
  • Users find the complexity of the platform overwhelming, particularly during the challenging onboarding process for new users.
  • Users face technical issues like slow page loading and poor mobile experience, impacting usability and satisfaction.

What Are Recent G2 Reviews of impact.com?

What Are G2 Users Discussing About impact.com?

Talon.One

Talon.One is the most powerful incentives engine, unifying loyalty, personalized promotions and offer management into a single platform. Built for enterprise scale and security, Talon.One helps businesses design and deliver incentives that drive real customer behavior - repeat purchases, higher basket sizes, and long-term loyalty - without defaulting to margin-draining discounts. The world’s most-loved brands including Adidas, Sephora and Carlsberg work with Talon.One to turn their incentives into a reliable growth engine. Founded in 2015, the company has a global reach with teams in Berlin, London, Boston and Singapore, and over 300 clients across North America, Europe and APAC. It was recognized in Gartner’s 2025 Market Guide for Loyalty Program Vendors, and as a major player in IDC’s 2024 MarketScape report for Loyalty Software Providers. Learn more: https://talon.one/

Average Rating: 4.5/5.0

Total Reviews: 63

How Do G2 Users Rate Talon.One?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.1/10)
  • Integrations: 8.5/10 (Category avg: 8.6/10)
  • Loyalty Analytics: 7.8/10 (Category avg: 8.8/10)
  • Membership: 7.9/10 (Category avg: 8.8/10)

Who Is the Company Behind Talon.One?

  • Seller: Talon.One
  • Company Website:
  • Year Founded: 2015
  • HQ Location: Berlin, Germany
  • Twitter: @talonone
    291 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    326 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Retail, Consumer Goods
  • Company Size: 54% Medium, 35% Large

What Do G2 Reviewers Say About Talon.One?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Talon.One, thanks to its intuitive interface and helpful support team.
  • Users value the quick and responsive customer support of Talon.One, enhancing their overall experience with the platform.
  • Users value the easy setup of Talon.One, praising its user-friendly interface and supportive documentation.
  • Users appreciate the easy integrations of Talon.One, benefiting from a user-friendly interface and excellent support team.
  • Users appreciate the intuitive interface and robust API support of Talon.One, enhancing their campaign management experience.
Cons
  • Users find the learning curve steep, requiring significant time to master complex features and campaign logic.
  • Users struggle with the lack of information in Talon.One's rule and campaign builders, finding it confusing and insufficiently documented.
  • Users express concerns about limited customization options in Talon.One, feeling it lacks necessary features for a smoother experience.
  • Users find the poor documentation makes understanding the rule and campaign builders challenging and frustrating.
  • Users find the poor usability of Talon.One challenging due to hidden logic and an unintuitive interface.

What Are Recent G2 Reviews of Talon.One?

What Are G2 Users Discussing About Talon.One?

Alanna Iwuh
A
Researched and written by Alanna Iwuh
Updated October 3, 2024