LoyaltyLion

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645 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.6
#1 in 1 categories
Grid® leader
Serving customers since
2012
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483
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LoyaltyLion Reviews

Review Filters
Profile Name
Star Rating
483
144
12
2
4
Verified User in Cosmetics
AC
Verified User in Cosmetics
Small-Business (50 or fewer emp.)
11/13/2026
Validated Reviewer
Verified Current User
Review source: G2 Gives Campaign
Incentivized Review

Concise and geared towards improvements

We recently completed a major overhaul of our loyalty program with LoyaltyLion, and Libby and her team were wonderful to work with throughout the process!
Verified User
U
Head of CRM
Small-Business (50 or fewer emp.)
4.5/5

The collaboration with Loyalty Lion has led to significant improvements in customer lifetime value, aided by a proactive customer success manager who facilitates necessary functionalities for customer journeys. The platform has effectively increased order volume and encouraged customer referrals.

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Hao Z.
HZ
Hao Z.
CEOSmall-Business (50 or fewer emp.)
11/13/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Powerful Shopify Loyalty, Exceptional Support—But Setup Takes Time

I use LoyaltyLion for my DTC brand’s loyalty program because Shopify doesn’t have one built in, and LoyaltyLion provides an app with extensive loyalty program functionality. I really appreciate their support. They’re communicative, respond quickly, and care about their customers. Sathiya has been especially quick to respond and has escalated my case to a supervisor and helped find a solution. When I told them my sales were going down and I needed time to pick things back up, they offered a solution that benefited both sides.

About

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HQ Location:
London, GB

Social

We help ecommerce brands on Shopify drive repeat purchases and profitable growth

The #1 loyalty platform on G2 for mid-market brands, LoyaltyLion helps ecommerce brands on Shopify drive repeat purchases by turning loyalty into a differentiated customer experience, not just another discount. With 12+ years of loyalty innovation working with 10,000+ brands, we help Shopify stores move beyond generic loyalty programs. With LoyaltyLion, brands create unique experiences that drive repeat purchases, influence customer behavior, and increase profitability across every channel, location, and market.

Details

Year Founded
2012
Website
loyaltylion.com