# BON Loyalty Reviews
**Vendor:** BON Loyalty  
**Category:** [Customer Advocacy Software](https://www.g2.com/categories/customer-advocacy)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 58
## About BON Loyalty
BON Loyalty is the leading Shopify loyalty application, crafted to increase your customer retention and sales streams thanks to powerful rewards programs, VIP tiers, ultimate referral programs, and many more. With our powerful points system, customers can effortlessly earn or redeem points with 18 earning ways and 6 redemption methods including making purchases, special day celebrations, and social media sharing. Additionally, merchants can keep customers more engaged, and foster brand advocacy thanks to our ultimate VIP tiers and Referral Programs. BON also seamlessly integrates with other platforms such as Klaviyo, Judge.me, LAI, and PageFly. These integrations help merchants enhance their marketing efforts, and optimize their store’s performance, ensuring a cohesive and efficient approach to customer engagement.



## BON Loyalty Pros & Cons
**What users like:**

- Users commend the **exceptional customer support** from the BON team, highlighting their responsiveness and genuine care for users. (31 reviews)
- Users praise the **ease of use** of BON Loyalty, highlighting its smooth setup and intuitive features. (16 reviews)
- Users commend BON Loyalty for their **exceptional support** , highlighting Hazel's dedication and efficient assistance in enhancing the experience. (14 reviews)
- Users appreciate the **easy setup** of BON Loyalty, enjoying a smooth experience and exceptional support from the team. (13 reviews)
- Users love the **robust and customizable features** of BON Loyalty, enhancing customer engagement and business growth. (9 reviews)
- Setup Ease (8 reviews)
- Customer Reviews (6 reviews)
- Customization (6 reviews)
- Users love the **user-friendly rewards program** of BON Loyalty, enhancing customer attraction and retention effortlessly. (6 reviews)
- Rewards System (6 reviews)

**What users dislike:**

- Users face **difficulties in data accessibility** , often needing upgrades for essential features causing frustration and extra costs. (2 reviews)
- Users find BON Loyalty to be **expensive** , needing upgrades for basic features and incurring additional costs for customizations. (2 reviews)
- Users find the **limited customization options** of BON Loyalty somewhat disappointing, but understand the constraints of the app. (2 reviews)
- Users often face **missing features** that require costly upgrades, impacting their overall experience and expenses. (2 reviews)
- Users note that a **lack of connection with Shopify's discounts** hinders their ability to customize offers effectively. (1 reviews)
- Editing Limitations (1 reviews)
- Users encounter **email issues** with BON Loyalty, such as spam reports and limited customization for reminders. (1 reviews)
- Integration Issues (1 reviews)
- Lack of Integrations (1 reviews)
- Limited Discounts (1 reviews)



- [View BON Loyalty pricing details and edition comparison](https://www.g2.com/products/bon-loyalty/reviews?page=3&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-05-26+20%3A56%3A25+-0500&secure%5Bsession_id%5D=b21cdab8-d66c-451f-bd3b-056ef064e4a2&secure%5Btoken%5D=69965b7b745780a7c09266cc78f6cc803f2ae7546eaa2057dbdd1be9bdc8be99&format=llm_user)
## BON Loyalty Integrations
  - [DeepJudge](https://www.g2.com/products/deepjudge/reviews)
  - [Klaviyo](https://www.g2.com/products/klaviyo/reviews)
  - [Shopify](https://www.g2.com/products/shopify/reviews)

## BON Loyalty Features
**Loyalty Experience**
- Loyalty Engine
- Rewards
- Membership
- Personalization
- Gamification

**Agentic AI - Customer Advocacy**
- Autonomous Task Execution
- Cross-system Integration
- Proactive Assistance

**Discovery**
- Referral Program
- Incentives

**Loyalty Platform**
- Communication Tools
- Customer Relationship Management (CRM)
- Localization
- Integrations

**Insight**
- Monitoring

**Agentic AI - Loyalty Management**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

**Mobile**
- Mobile Optimization

**Platform**
- Multichannel Sharing
- Forum
- Integration
- Content Distribution

## Top BON Loyalty Alternatives
  - [Smile.io](https://www.g2.com/products/smile-io/reviews) - 4.6/5.0 (434 reviews)
  - [LoyaltyLion](https://www.g2.com/products/loyaltylion/reviews) - 4.6/5.0 (586 reviews)
  - [Xoxoday](https://www.g2.com/products/xoxoday-xoxoday/reviews) - 4.6/5.0 (1,529 reviews)