LoyaltyPlant Reviews & Product Details

At Sundae Artisan Ice Cream, our key focus is creating great customer experiences, and Loyalty Plant has been a key part of that.

The Loyalty Plant team has been fantastic to work with. They’re quick to respond, open to our ideas, and always ready to help. Their emphasis on direct communication and personalized, custom support is refreshing.

Loyalty Plant’s commitment to growth and innovation sets them apart. They are consistently improving their platform’s capabilities and looking for ways to keep us ahead of the competition.

If you’re looking for a loyalty platform that truly understands your brand and helps you engage with your customers, we highly recommend Loyalty Plant. Review collected by and hosted on G2.com.

LoyaltyPlant has been great and all issues that we have experienced have been timely addressed and well taken care of. Review collected by and hosted on G2.com.

With LoyaltyPlant, we launched our app and online ordering website for our chain. Everything is supported by incredibly user-friendly analytics, easily accessible through the CRM. What’s really cool is that it integrates seamlessly with our POS system, ensuring all orders are placed and tracked instantly across all platforms. Review collected by and hosted on G2.com.

Sometimes we encounter technical issues, but they don’t impact us significantly since the team resolves everything very quickly. Review collected by and hosted on G2.com.

Their solutions are innovative and tailored to meet the specific needs of businesses aiming to enhance customer engagement and loyalty. The platform is user-friendly and integrates seamlessly with existing systems, making it a valuable tool for anyone looking to boost their customer retention and overall sales. Review collected by and hosted on G2.com.

LoyaltyPlant is a great company and has great technologies, some clients may find that deeper customization options to better fit specific business models or unique promotional strategies are somewhat lacking. This can limit how precisely the system aligns with individual business needs. However, it is best to communicate this, so that new features and implementations can be added. Review collected by and hosted on G2.com.

Their unwavering commitment to growth and innovation. The team is committed to mapping out enhancements in our yearly roadmaps, ensuring that we stay ahead in a competitive market. Their dedication to continuous improvement not only benefits us as a business but also elevates the experience for our customers. Review collected by and hosted on G2.com.

LP has big plans and aspirations, which can sometimes lead to delays in delivering items exactly on time. Review collected by and hosted on G2.com.

LoyaltyPlant has given new life to our dark kitchen restaurant project! We used to rely on aggregators all the time we worked in the market, but due to the commissions we had to pay for each order, it was hard to make a solid profit from the project. When we started using LoyaltyPlant, we launched direct delivery (through the branded app) and started working closely with the loyalty program—this brought our whole marketing efforts to a new level. Review collected by and hosted on G2.com.

The process of launching required effort from our side, so you'll need a dedicated person from your team who can be involved in this work. The rest is good. Review collected by and hosted on G2.com.

I highly recommend LoyaltyPlant as their product really helps to drive more revenue by increasing the order volume, average bill (yes, people order more through the app!), and turning the audience into a loyal one. We have been using their platform for our Asian QSR chain for more than 3 years, and the whole team (including employees in the restaurants) likes its simplicity of use, app features, design, and CRM. Additionally, it’s amazing that they use AI to make effective marketing campaigns, which we tried several times—it was cool. Review collected by and hosted on G2.com.

The LoyaltyPlant product works perfectly for restaurant chains that have several locations. For those who have just a few locations, you’ll probably need to educate your marketers so they get involved in the process of working with the CRM system and making special marketing campaigns. Review collected by and hosted on G2.com.

What our team really loves about LoyaltyPlant is their comprehensive solution. The app, website, analytics, CRM, and other products we use create a unique restaurant ecosystem that helps us grow our revenue! Review collected by and hosted on G2.com.

Be ready that you need to have a marketing person from your side to manage your project properly. Review collected by and hosted on G2.com.

What we really like is the product itself. The AI-powered campaigns have become our best marketing solution since we didn't have the resources to maintain a constant marketing effort before. Now, everything is highly personalized and cost-effective. This is true loyalty! Review collected by and hosted on G2.com.

Sometimes tech issues arise due to the new features, but the team resolves everything quickly. It also requires time and effort on your part to understand the processes and oversee the entire workflow. Review collected by and hosted on G2.com.

What we like best is that our team takes full advantage of LoyaltyPlant's comprehensive approach. It allows us to offer direct delivery from our restaurant chain and create personalized marketing campaigns for our audience. It integrates with our POS system and is very user-friendly. Review collected by and hosted on G2.com.

It requires active involvement from our team. Make sure you have a dedicated person available to work with the product. Review collected by and hosted on G2.com.

Working with LoyaltyPlant has significantly enhanced our business and marketing results, leading to over 15% growth in marginal profit compared to the previous year! For our Italian food chain, it was a game-changing moment. Review collected by and hosted on G2.com.

The onboarding process took slightly longer than we expected, but the team eventually resolved all the legal and technical issues! Review collected by and hosted on G2.com.