Smile.io Pricing Overview

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Free

Up to 200 monthly orders

Essential

$15.00

Per Month

Up to 500 monthly orders

Standard

$79.00

Per Month

Up to 1,000 monthly orders

Growth

$199.00

Per Month

Up to 2,500 monthly orders, plus $20 per additional 100 orders

Plus

$999.00

Per Month

Up to 7,500 monthly orders, plus $5 per additional 100 orders

Transparent & upfront pricing -- No long-term contracts, no hidden fees.

Smile.io has 5 pricing editions, from $0 to $999. Look at different pricing editions below and see what edition and features meet your budget and needs.

Pricing information for Smile.io is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Smile.io must be conducted with the seller.

Smile is easy to use and launch—no need for lengthy onboarding and intensive training sessions.

Pricing information was last updated on January 13, 2026

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Smile.io Pricing Reviews

(2)

Desiree G.

Founder

Small-Business (50 or fewer emp.)

12/18/2024

"Easy to integrate and use consistently!"

5/5

What do you like best about Smile.io?

We've been using smile.io for a few years now, and I really like how easy it is to plug in the app to my online store and POS for physical in-store purchases. Our return customers love earning and using their cash coupons towards future purchases, and I like how they can do that online with a coupon code and at an in-person event via our POS checkout. It's rewarding on both ends! Review collected by and hosted on G2.com.

What do you dislike about Smile.io?

The pricing is a bit high for a small business like mine. Review collected by and hosted on G2.com.

What problems is Smile.io solving and how is that benefiting you?

Smile.io solves the problem for us of building customer loyalty without the frustration of figuring out how to do it on your own, which can prove costly and time-consuming. Smile makes it easy to reward and retain our customers, driving measurable growth I want to see for my brand around the clock. Review collected by and hosted on G2.com.

Response from Karen Fuser of Smile.io

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Hi Desiree,

We're delighted to hear that Smile.io has been beneficial in building customer loyalty for your brand and driving measurable growth. We appreciate your feedback and will continue to work on providing valuable solutions for businesses like yours. Please do not hesitate to reach out if you need anything at help@smile.io

Jay S.

Head of E-Commerce

Small-Business (50 or fewer emp.)

11/10/2024

"Smile.io Delivers Great Value for Merchants and Customers Alike But is Seriously Let Down by Weak Billing Protocol"

2/5

What do you like best about Smile.io?

I recently had to speak with Smile.io's support team regarding an issue wherein we were being overcharged for orders made on our site, when in fact they were our TikTok Shop orders, which due to our logistics set up, are sent to our packing station through Shopify. They [support] promptly sorted the issue and rectified the discrepancy. However, this "fix" did not last and by the following month they [Smile] were requesting an upgrade to our plan because we had exceeded the plan's order limit, although our store's orders were well within the limit. Review collected by and hosted on G2.com.

What do you dislike about Smile.io?

The issues still outstanding regarding our orders not being processed properly, has only increased my dissatisfaction in Smile.io. Review collected by and hosted on G2.com.

What problems is Smile.io solving and how is that benefiting you?

Customer retention is a top-priority to get customers continually coming back to your brand and spending on your site month after month. One way to ensure this is maxxed out if by introducing a loyalty program that rewards customers with real value - and Smile has given us the power to do this with a "points for pounds" custom program. This means, customers continually build points by shopping with us, ensuring the keep saving money whenever they re-order on our site. Review collected by and hosted on G2.com.

Response from Karen Fuser of Smile.io

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Hi Jay,

Thank you for taking the time to leave this review. I'm so pleased to hear Smile is helping to retain customers for you and that you're enjoying the new features we release. I'd love to know more about the customisations you'd like, please drop us a line at help@smile.io, ask for me and I'll hop in personally.