Joy Loyalty Pricing Overview

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Free Trial

Starter

Free

Per Month

For new stores starting their first loyalty program and exploring Joy's potential

Essential

$24.99

Per Month

Built for growing stores ready to increase repeat purchases with complete points, referrals and integrations

Advanced

$99.00

Per Month

Designed for ambitious brands serious about retention: All the tools you need to create a lasting impression

Ultimate

Starting at $499.00

Per Month

For high-volume brands who need custom workflows, omnichannel solutions and dedicated onboarding

Joy Loyalty’s pricing model is designed to empower businesses of all sizes—from startups to enterprises—to build engaging, high-impact loyalty programs that drive customer retention and growth.

🔹 Free Plan – For new stores starting their first loyalty program and exploring Joy's potential. Includes basic loyalty programs, referral program, and 150 free orders/month.
🔹 Essential Plan ($24.99/month) – Built for growing stores ready to increase repeat purchases with points and referrals. With 500 free orders/month.
🔹 Advanced Plan ($99/month) – Designed for scaling brands using VIP tiers and loyalty touchpoints to boost retention. Supports 2,000 free orders/month.
🔹 Ultimate Plan (Starting at $499/month) – Best for large-scale brands needing full customization, API access, dedicated servers, and 7,000 free orders/month.

Joy Loyalty has 4 pricing editions, from $0 to $499. A free trial of Joy Loyalty is also available. Look at different pricing editions below and see what edition and features meet your budget and needs.

Pricing information for Joy Loyalty is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Joy Loyalty must be conducted with the seller.

Pricing information was last updated on October 23, 2025

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Joy Loyalty Alternatives Pricing

The following is a quick overview of editions offered by other Loyalty Management Software

Salesforce Marketing Cloud Pro	Starting at $1,250.00Per Month	Personalized marketing automation with email solutions Email Marketing Content Creation Integration with Salesforce Sales Cloud
Smile.io Free	Free	Up to 200 monthly orders Points, rewards & referrals 15+ ways to earn & redeem Discounts & free shipping rewards Full branding customization Multi-language support (20+ languages) Works seamlessly with Shopify POS Show More
Okendo Essential	$19.00Per Month	Up to 200 orders per month For just $19/month, the Essentials plan has everything needed to start collecting customer reviews today. 14-day free trial. Easy setup.

Various alternatives pricing & plans

Free Trial

Pricing information for the above various Joy Loyalty alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

Joy Loyalty Pricing Reviews

(2)

Verified User in Retail

Small-Business (50 or fewer emp.)

7/25/2025

"Advanced loyalty program with amazing support"

5/5

What do you like best about Joy Loyalty?

I love all of the amazing features you get with a subscription and even without a subscription! The support is also top notch. Hana helped me with migration from another loyalty app and she was so friendly and helpful! Review collected by and hosted on G2.com.

What do you dislike about Joy Loyalty?

If I were to pick anything I would say the price but I'm still willing to pay it for the benefits. Review collected by and hosted on G2.com.

Tam I.

Marketing, Design & Website

Small-Business (50 or fewer emp.)

11/27/2025

"All-in-One Solution with Outstanding Customer Service"

4.5/5

What do you like best about Joy Loyalty?

It's an all-in one package and the customer service is unparalleled. Very easy to use and customise, implementation was simple and seamless. The integration features have helped us move our subscription services over. Review collected by and hosted on G2.com.

What do you dislike about Joy Loyalty?

The only thing Joy lacks is a more trackable statistics/numbers - it would be amazing if we could track more specific data points and KPIs. However, most features I was looking for have been sorted/customised for us by the customer service team. Review collected by and hosted on G2.com.

What problems is Joy Loyalty solving and how is that benefiting you?

We needed a loyalty programme for our lovely customers and Joy was an all-in-one solution. We are now able to reward our customers in many different/exciting ways. Joy customer service has helped us with a few major problems also:

We made a beginner's error that resulted in customers missing out on points they should have earned, we were immediately advised on how to fix it and then helped to back date those points so it we didn't have to sift through manually, saving us many hours and stress. When we were building a landing page for our loyalty programme, we wanted a segment that was not available in the standard/provided segments - and not only did Joy build that segment for us but they designed it so we could still customise parts of it. They really went above and beyond here, Sonny has been particularly helpful in our time with Joy. Review collected by and hosted on G2.com.