--- title: Kangaroo Rewards Reviews meta\_title: 'Kangaroo Rewards Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 72 reviews by the users' company size, role or industry to find out how Kangaroo Rewards works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 72 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Demand Generation url: https://www.g2.com/categories/demand-generation ---

### Kangaroo Rewards Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend the **friendly and responsive customer support** of Kangaroo Rewards, enhancing their overall experience significantly. [(23 mentions)](https://www.g2.com/products/kangaroo-rewards/reviews?filters%5Bsentiment_snippet%5D=1992596&qs=pros-and-cons#reviews)

Users find **Kangaroo Rewards easy to use** , enhancing customer loyalty and providing a seamless experience. [(17 mentions)](https://www.g2.com/products/kangaroo-rewards/reviews?filters%5Bsentiment_snippet%5D=1992587&qs=pros-and-cons#reviews)

Users find Kangaroo Rewards to be **incredibly helpful** , enhancing customer engagement and providing excellent support. [(9 mentions)](https://www.g2.com/products/kangaroo-rewards/reviews?filters%5Bsentiment_snippet%5D=2016413&qs=pros-and-cons#reviews)

Users appreciate the **all-in-one platform** of Kangaroo Rewards, enhancing customer engagement with its seamless features and support. [(5 mentions)](https://www.g2.com/products/kangaroo-rewards/reviews?filters%5Bsentiment_snippet%5D=2016389&qs=pros-and-cons#reviews)

Users value the **easy setup** of Kangaroo Rewards, finding the integration process straightforward and user-friendly. [(5 mentions)](https://www.g2.com/products/kangaroo-rewards/reviews?filters%5Bsentiment_snippet%5D=2319002&qs=pros-and-cons#reviews)

Users find the **difficult setup** of Kangaroo Rewards confusing, requiring additional guidance for effective implementation. [(3 mentions)](https://www.g2.com/products/kangaroo-rewards/reviews?filters%5Bsentiment_snippet%5D=2016405&qs=pros-and-cons#reviews)

Users find **navigation issues** with the Kangaroo Rewards app, making setup and tracking cumbersome and inefficient. [(3 mentions)](https://www.g2.com/products/kangaroo-rewards/reviews?filters%5Bsentiment_snippet%5D=2230006&qs=pros-and-cons#reviews)

Users note a **lack of customization** in discount settings, emphasizing the need for more adjustable features. [(2 mentions)](https://www.g2.com/products/kangaroo-rewards/reviews?filters%5Bsentiment_snippet%5D=2452685&qs=pros-and-cons#reviews)

Users find the **limited reporting** capability of Kangaroo Rewards hinders their ability to analyze offers effectively. [(2 mentions)](https://www.g2.com/products/kangaroo-rewards/reviews?filters%5Bsentiment_snippet%5D=2016391&qs=pros-and-cons#reviews)

Users find the **poor usability** of Kangaroo Rewards frustrating, particularly with tracking performance and managing campaigns. [(2 mentions)](https://www.g2.com/products/kangaroo-rewards/reviews?filters%5Bsentiment_snippet%5D=2016409&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Kangaroo Rewards

##### 1. Customer Support

Users commend the **friendly and responsive customer support** of Kangaroo Rewards, enhancing their overall experience significantly.
[
See 23 mentions
](https://www.g2.com/products/kangaroo-rewards/reviews?filters%5Bsentiment_snippet%5D=1992596&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Haley V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Haley V.")
HV

Haley V.

Mid-Market (51-1000 emp.)

5.0/5

"Seamless Loyalty Program with Outstanding Support"

What do you like about Kangaroo Rewards?

I like that Kangaroo Rewards is very user-friendly and the customer service is good. The initial setup was seamless and very easy.

 ![Joanna G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joanna G.")
JG

Joanna G.

5.0/5

"Loyalty Made Easy and Rewarding"

What do you like about Kangaroo Rewards?

I like Kangaroo Rewards overall, particularly the customer support and the staff. My adventure with them was good. The initial setup was pretty easy a

##### 2. Ease of Use

Users find **Kangaroo Rewards easy to use** , enhancing customer loyalty and providing a seamless experience.
[
See 17 mentions
](https://www.g2.com/products/kangaroo-rewards/reviews?filters%5Bsentiment_snippet%5D=1992587&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Haley V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Haley V.")
HV

Haley V.

Mid-Market (51-1000 emp.)

5.0/5

"Seamless Loyalty Program with Outstanding Support"

What do you like about Kangaroo Rewards?

I like that Kangaroo Rewards is very user-friendly and the customer service is good. The initial setup was seamless and very easy.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G

Verified User

4.5/5

"Seamless Loyalty Building with Excellent Support"

What do you like about Kangaroo Rewards?

I use Kangaroo Rewards to make bonds with our pet owners and keep them loyal to our website. I've noticed that since then, sales have increased and we

##### 3. Helpful

Users find Kangaroo Rewards to be **incredibly helpful** , enhancing customer engagement and providing excellent support.
[
See 9 mentions
](https://www.g2.com/products/kangaroo-rewards/reviews?filters%5Bsentiment_snippet%5D=2016413&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G

Verified User

4.5/5

"Seamless Loyalty Building with Excellent Support"

What do you like about Kangaroo Rewards?

I use Kangaroo Rewards to make bonds with our pet owners and keep them loyal to our website. I've noticed that since then, sales have increased and we

 ![Bassam H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bassam H.")
BH

Bassam H.

Small-Business (50 or fewer emp.)

5.0/5

"Very Professional—Helped Me Improve My Work"

What do you like about Kangaroo Rewards?

Very professional helps me improve my work

##### 4. Features

Users appreciate the **all-in-one platform** of Kangaroo Rewards, enhancing customer engagement with its seamless features and support.
[
See 5 mentions
](https://www.g2.com/products/kangaroo-rewards/reviews?filters%5Bsentiment_snippet%5D=2016389&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Wissam S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Wissam S.")
WS

Wissam S.

5.0/5

"Integrated Loyalty and Marketing with Stellar Support"

What do you like about Kangaroo Rewards?

I love how Kangaroo Rewards puts loyalty rewards and email marketing in one place. Their customer support is super friendly, responsive, and always av

 ![Stephen W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephen W.")
SW

Stephen W.

Small-Business (50 or fewer emp.)

4.0/5

"Works Great Once Set Up, with Impressive Customer Service"

What do you like about Kangaroo Rewards?

Once it's set up, it works great and we're seeing good results. Nadim's customer service was very impressive. Our team had a few feature requests and

##### 5. Setup Ease

Users value the **easy setup** of Kangaroo Rewards, finding the integration process straightforward and user-friendly.
[
See 5 mentions
](https://www.g2.com/products/kangaroo-rewards/reviews?filters%5Bsentiment_snippet%5D=2319002&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Haley V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Haley V.")
HV

Haley V.

Mid-Market (51-1000 emp.)

5.0/5

"Seamless Loyalty Program with Outstanding Support"

What do you like about Kangaroo Rewards?

I like that Kangaroo Rewards is very user-friendly and the customer service is good. The initial setup was seamless and very easy.

 ![Joanna G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joanna G.")
JG

Joanna G.

5.0/5

"Loyalty Made Easy and Rewarding"

What do you like about Kangaroo Rewards?

I like Kangaroo Rewards overall, particularly the customer support and the staff. My adventure with them was good. The initial setup was pretty easy a

### 5 Cons or Disadvantages of Kangaroo Rewards

##### 1. Difficult Setup

Users find the **difficult setup** of Kangaroo Rewards confusing, requiring additional guidance for effective implementation.
[
See 3 mentions
](https://www.g2.com/products/kangaroo-rewards/reviews?filters%5Bsentiment_snippet%5D=2016405&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Stephen W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephen W.")
SW

Stephen W.

Small-Business (50 or fewer emp.)

4.0/5

"Works Great Once Set Up, with Impressive Customer Service"

What do you dislike about Kangaroo Rewards?

Set up was confusing. I think if every field and feature had a tool tip popup whenever you're hovering over the field to explain how to use it and wha

 ![Support T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Support T.")
ST

Support T.

Small-Business (50 or fewer emp.)

5.0/5

"Simple Setup with Stellar Support, but UI Needs Improvement"

What do you dislike about Kangaroo Rewards?

I find setting up the email templates for customer referrals difficult, as I struggled to navigate and understand the process. If there was a way to i

##### 2. Navigation Issues

Users find **navigation issues** with the Kangaroo Rewards app, making setup and tracking cumbersome and inefficient.
[
See 3 mentions
](https://www.g2.com/products/kangaroo-rewards/reviews?filters%5Bsentiment_snippet%5D=2230006&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Support T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Support T.")
ST

Support T.

Small-Business (50 or fewer emp.)

5.0/5

"Simple Setup with Stellar Support, but UI Needs Improvement"

What do you dislike about Kangaroo Rewards?

I find setting up the email templates for customer referrals difficult, as I struggled to navigate and understand the process. If there was a way to i

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Consistently great customer service at Kangaroo Rewards"

What do you dislike about Kangaroo Rewards?

Sometimes the interface can be a little difficult to navigate. I also wish there were the ability to run reports on certain offers and promotions I ru

##### 3. Lack of Customization

Users note a **lack of customization** in discount settings, emphasizing the need for more adjustable features.
[
See 2 mentions
](https://www.g2.com/products/kangaroo-rewards/reviews?filters%5Bsentiment_snippet%5D=2452685&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Haley V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Haley V.")
HV

Haley V.

Mid-Market (51-1000 emp.)

5.0/5

"Seamless Loyalty Program with Outstanding Support"

What do you dislike about Kangaroo Rewards?

Customization of discounts (ie not having loyalty points accrue on discounted items)

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G

Verified User

4.5/5

"Seamless Loyalty Building with Excellent Support"

What do you dislike about Kangaroo Rewards?

The system is working fine with us , and they are always updating it , but if they can their floating Button adjustable and customisable , that would

##### 4. Limited Reporting

Users find the **limited reporting** capability of Kangaroo Rewards hinders their ability to analyze offers effectively.
[
See 2 mentions
](https://www.g2.com/products/kangaroo-rewards/reviews?filters%5Bsentiment_snippet%5D=2016391&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Consistently great customer service at Kangaroo Rewards"

What do you dislike about Kangaroo Rewards?

Sometimes the interface can be a little difficult to navigate. I also wish there were the ability to run reports on certain offers and promotions I ru

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Loyalty program for liquor store businesses"

What do you dislike about Kangaroo Rewards?

The reporting system could be more detailed.

##### 5. Poor Usability

Users find the **poor usability** of Kangaroo Rewards frustrating, particularly with tracking performance and managing campaigns.
[
See 2 mentions
](https://www.g2.com/products/kangaroo-rewards/reviews?filters%5Bsentiment_snippet%5D=2016409&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"good and friendly assistance"

What do you dislike about Kangaroo Rewards?

The dashboard does not have much/or easy options when it comes to tracking the performance

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Very fast response"

What do you dislike about Kangaroo Rewards?

It’s a little hard to use and the campaign mailing is a little difficult

 ![Mona M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mona M.")
MM

Mona M.

Brand Manager

Small-Business (50 or fewer emp.)

7/27/2026

"An Effective Tool for Retention and Rewards"

5/5

What do you like best about Kangaroo Rewards?

What I like best about Kangaroo Rewards is how easy it is to use while offering powerful loyalty and customer engagement features. The platform makes it simple to create and manage rewards programs, track customer activity, and run targeted campaigns. It has helped us increase customer retention and engagement, and the team is always responsive and supportive whenever we need assistance. Review collected by and hosted on G2.com.

What do you dislike about Kangaroo Rewards?

There aren't any major drawbacks, but adding more advanced analytics and reporting capabilities would make the platform even more valuable. Review collected by and hosted on G2.com.

What problems is Kangaroo Rewards solving and how is that benefiting you?

Kangaroo Rewards helps us turn one-time customers into loyal customers by making rewards and engagement easier to manage. It allows us to create campaigns that encourage repeat purchases, improve customer retention, and provide a better overall experience. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

SY

Shashank Y.

IT Support

Mid-Market (51-1000 emp.)

7/7/2026

"Makes Customer Loyalty Easy to Manage"

4.5/5

What do you like best about Kangaroo Rewards?

What I like most is how simple the platform is to use. It didn't take long to get comfortable with it.

Setting up and managing customer rewards is straightforward, which saves a lot of time.

It makes it easy to keep customers engaged and encourage them to come back. Review collected by and hosted on G2.com.

What do you dislike about Kangaroo Rewards?

There are a few features that take some time to figure out when you're new to the platform.

I would like to see more options for customizing the loyalty program to fit different business needs. Review collected by and hosted on G2.com.

What problems is Kangaroo Rewards solving and how is that benefiting you?

Kangaroo Rewards has helped us build stronger relationships with our customers by making it simple to reward repeat visits and purchases. Before using it, tracking loyalty rewards was much more manual and time-consuming. Now everything is organized in one place, which makes the whole process easier to manage. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Ahmad K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ahmad K.")
AK

Ahmad K.

Team leader

Small-Business (50 or fewer emp.)

5/18/2026

"Powerful Loyalty Platform for Customer Engagement"

5/5

What do you like best about Kangaroo Rewards?

Kangaroo Rewards makes customer loyalty easy to manage and highly effective. The platform is user-friendly and helps increase repeat business through points, rewards, and personalized campaigns. One of the biggest advantages is having loyalty, SMS/email marketing, and customer insights all in one platform, which saves time and improves customer engagement. And of course, our account manager Mario is always here to assist, making the experience even smoother and more reliable. Review collected by and hosted on G2.com.

What do you dislike about Kangaroo Rewards?

I wouldn't call it a downside but Kangaroo Rewards offers a wide range of features and customization options, which may require a bit of time initially to fully explore and optimize. However, once set up, the platform becomes very powerful and flexible for managing customer loyalty and engagement. Review collected by and hosted on G2.com.

What problems is Kangaroo Rewards solving and how is that benefiting you?

Kangaroo Rewards is helping solve the challenge of customer retention and engagement by making it easier to build strong relationships with customers through loyalty programs, rewards, referrals, and personalized communication.

For us, this has been beneficial in encouraging repeat purchases, improving customer loyalty, and keeping customers more engaged with our brand.. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Meeple M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Meeple M.")
MM

Meeple M.

Owner

Small-Business (50 or fewer emp.)

4/9/2026

"Easy Lightspeed R-Series Integration and a Fast, Reliable API for Guest Engagement"

5/5

What do you like best about Kangaroo Rewards?

Integration with our existing Lightspeed R-Series system was easy. Working with Mario and his team to customize our customer-facing App was very positive, and gave us a new way to connect with our clients.

In addition to the custom app, we were able to work with Mario to help enable new services to our guests through their API. This allowed us to meet our customers where they are, rather than requiring them to utilize the App (or engage with our crew).

Kangaroo's API was easy to leverage and has opened up additional productivity for our Crew, and even stronger engagement for our guests.

The system responses as if it was native to Lightspeed R-Series - it's quick and reliable.

The cost of the tool is well worth the repeat business and customer engagement we see. We had previously used another platform that was far more cumbersome. Review collected by and hosted on G2.com.

What do you dislike about Kangaroo Rewards?

One feature we have asked for is the ability to create redemptions that can be tied to a period of time.

For example, we currently have a reward that, for 1,000 points (after a $1000.00 spend), the guest can become a "member" for one year (365 days).

To accomplish this today, we have the reward in Kangaroo but, once it's redeemed we have to manual change the customer type (on Lightspeed) to "Member" and then give them the associated perks they get for membership (an ongoing discount primarily).

Additionally, it would be nice to have multiple types of points. Ie, the standard reward point (1 for each $ spent, for example) work well, but we also have a separate point tracking system we wrote so that when guests play in our tournaments, they earn win points. These win points can be redeemed for promotional items.

There's no way to distinguish point "types" in Kangaroo.

Neither of these are show stoppers, of course. Review collected by and hosted on G2.com.

What problems is Kangaroo Rewards solving and how is that benefiting you?

It's creating incentives for guests to shop with us more frequently. And it provides them with an App (and now a Discord integration) that allows them to check their points on the go, which further incentivizes visits. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Stephen W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephen W.")
SW

Stephen W.

Digital Marketing Specialist

Small-Business (50 or fewer emp.)

1/28/2026

"Works Great Once Set Up, with Impressive Customer Service"

4/5

What do you like best about Kangaroo Rewards?

Once it's set up, it works great and we're seeing good results. Nadim's customer service was very impressive. Our team had a few feature requests and needed assistance setting up Kangaroo, and we had many questions, and he spent a lot of time focused on helping us. Review collected by and hosted on G2.com.

What do you dislike about Kangaroo Rewards?

Set up was confusing. I think if every field and feature had a tool tip popup whenever you're hovering over the field to explain how to use it and what it does, I wouldn't have required any help. Please add more info next time. Review collected by and hosted on G2.com.

What problems is Kangaroo Rewards solving and how is that benefiting you?

Customer loyalty and having points and more marketing opportunities is a huge help. We implemented it recently. A lot of our users are using it, which is a good sign. It gives them incentive to spend more and come back. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G

Verified User

2/12/2026

"Seamless Loyalty Building with Excellent Support"

4.5/5

What do you like best about Kangaroo Rewards?

I use Kangaroo Rewards to make bonds with our pet owners and keep them loyal to our website. I've noticed that since then, sales have increased and we've kept in touch with most of our online clients, which was important to us. Our clients found Kangaroo Rewards easy and helpful, and for this premium service, I proudly and confidently give them 5/5 stars. They offered great support, so we didn't find any difficulties. Review collected by and hosted on G2.com.

What do you dislike about Kangaroo Rewards?

The system is working fine with us , and they are always updating it , but if they can their floating Button adjustable and customisable , that would be great .. but it is fine Review collected by and hosted on G2.com.

What problems is Kangaroo Rewards solving and how is that benefiting you?

I use Kangaroo Rewards to build bonds with pet owners and boost loyalty to our online store, which increased sales and kept us in touch with most clients. Our clients found it easy and helpful. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Cathy L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cathy L.")
CL

Cathy L.

Team leader

Small-Business (50 or fewer emp.)

5/19/2026

"Advanced, Cross-Platform Loyalty Program Support"

5/5

What do you like best about Kangaroo Rewards?

Kangaroo Rewards helps support loyalty programs, and I also appreciate how well it works across platforms. Review collected by and hosted on G2.com.

What do you dislike about Kangaroo Rewards?

It takes a little time to get the hang of, but once you’re used to it, it’s one of the most advanced platforms. Review collected by and hosted on G2.com.

What problems is Kangaroo Rewards solving and how is that benefiting you?

Loyalty programs, customer tracking, and marketing campaigns are all made easier. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Yusuf Oluwaseyi M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yusuf Oluwaseyi M.")
YM

Yusuf Oluwaseyi M.

Co-Founder &amp; Head of SEO

Small-Business (50 or fewer emp.)

4/9/2026

"Powerful Configuration Options with a Great Customer Service"

5/5

What do you like best about Kangaroo Rewards?

I do love the complexity and options to do complex setup and the new UI is great Review collected by and hosted on G2.com.

What do you dislike about Kangaroo Rewards?

It does work so none of the features and capability lacks Review collected by and hosted on G2.com.

What problems is Kangaroo Rewards solving and how is that benefiting you?

We are using it for our loyalty programme and it works extremely well Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Jean-Pierre P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jean-Pierre P.")
JP

Jean-Pierre P.

Marketing Manager

Small-Business (50 or fewer emp.)

5/18/2026

"Kangaroo Delivers Great CRM Results with a Helpful Team"

5/5

What do you like best about Kangaroo Rewards?

I’ve been using Kangaroo for my CRM campaign, and the best part has been how helpful their team is. Most importantly, I’m really happy with the results after using the CRM. Review collected by and hosted on G2.com.

What do you dislike about Kangaroo Rewards?

Everything is Great And nothing major that i dislike Review collected by and hosted on G2.com.

What problems is Kangaroo Rewards solving and how is that benefiting you?

The E-mail marketing service they have and how easy to Set a campaign live and very fast Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

EE

Elie E.

Operations Manager

Small-Business (50 or fewer emp.)

4/1/2026

"Best Software Ever: now have clean, well-segmented data, and the team is incredibly supportive"

5/5

What do you like best about Kangaroo Rewards?

The best software I’ve ever used; simple, user-friendly, and highly effective Review collected by and hosted on G2.com.

What do you dislike about Kangaroo Rewards?

I haven’t disliked anything so far; everything has been great. Review collected by and hosted on G2.com.

What problems is Kangaroo Rewards solving and how is that benefiting you?

We used to struggle with tracking all our customers; now I have a clean, well-segmented database. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

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##### Categories on G2

[Loyalty Management](https://www.g2.com/categories/loyalty-management)

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