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Best Loyalty Management Software for Medium-Sized Businesses

Alanna Iwuh
A
Researched and written by Alanna Iwuh

Products classified in the overall Loyalty Management category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business Loyalty Management to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business Loyalty Management category.

In addition to qualifying for inclusion in the Loyalty Management Software category, to qualify for inclusion in the Medium-Sized Business Loyalty Management Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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23 Listings in Loyalty Management Available
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LoyaltyLion
(504)4.6 out of 5
Optimized for quick response
8th Easiest To Use in Loyalty Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LoyaltyLion helps Shopify brands increase repeat purchases with integrated loyalty programs that motivate shoppers with unique loyalty experiences. Allow customers to earn points for any on-site activ

    Users
    • Marketing Manager
    • Ecommerce Manager
    Industries
    • Apparel & Fashion
    • Retail
    Market Segment
    • 71% Small-Business
    • 25% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • LoyaltyLion is a software platform designed to create and manage rewards points systems for ecommerce sites, with integrations for Shopify and Klaviyo.
    • Reviewers frequently mention the ease of use, seamless integration with Shopify and Klaviyo, and the helpful customer support team as key benefits of using LoyaltyLion.
    • Reviewers experienced issues with the system defaulting to the test page upon login, difficulty navigating the dashboard, and higher pricing compared to alternative solutions.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • LoyaltyLion Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    150
    Ease of Use
    119
    Easy Integrations
    79
    Loyalty Programs
    73
    Onboarding
    68
    Cons
    Limited Customization
    37
    Limited Functionality
    18
    Poor Support
    17
    Rewards System
    17
    Lack of Customization
    16
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • LoyaltyLion features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.1
    8.4
    Integrations
    Average: 8.6
    8.0
    Loyalty Analytics
    Average: 8.8
    8.6
    Membership
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    LoyaltyLion
    Company Website
    Year Founded
    2012
    HQ Location
    London, GB
    Twitter
    @LoyaltyLionHQ
    1,742 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    67 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

LoyaltyLion helps Shopify brands increase repeat purchases with integrated loyalty programs that motivate shoppers with unique loyalty experiences. Allow customers to earn points for any on-site activ

Users
  • Marketing Manager
  • Ecommerce Manager
Industries
  • Apparel & Fashion
  • Retail
Market Segment
  • 71% Small-Business
  • 25% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • LoyaltyLion is a software platform designed to create and manage rewards points systems for ecommerce sites, with integrations for Shopify and Klaviyo.
  • Reviewers frequently mention the ease of use, seamless integration with Shopify and Klaviyo, and the helpful customer support team as key benefits of using LoyaltyLion.
  • Reviewers experienced issues with the system defaulting to the test page upon login, difficulty navigating the dashboard, and higher pricing compared to alternative solutions.
LoyaltyLion Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
150
Ease of Use
119
Easy Integrations
79
Loyalty Programs
73
Onboarding
68
Cons
Limited Customization
37
Limited Functionality
18
Poor Support
17
Rewards System
17
Lack of Customization
16
View All Pros and Cons
LoyaltyLion features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.1
8.4
Integrations
Average: 8.6
8.0
Loyalty Analytics
Average: 8.8
8.6
Membership
Average: 8.8
Seller Details
Seller
LoyaltyLion
Company Website
Year Founded
2012
HQ Location
London, GB
Twitter
@LoyaltyLionHQ
1,742 Twitter followers
LinkedIn® Page
www.linkedin.com
67 employees on LinkedIn®
Voyado
(73)4.5 out of 5
11th Easiest To Use in Loyalty Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Voyado is a type of software-as-a-service (SaaS) solution designed to help retail brands enhance customer engagement and foster loyalty through hyper-relevant shopping experiences. By leveraging advan

    Users
    No information available
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 48% Mid-Market
    • 27% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Voyado is a customer relationship management platform that provides features for customer data and communication, automation, segmentation, and personalization.
    • Users frequently mention the ease of use, intuitive user interface, and the platform's ability to simplify complex tasks, enhance communication with customers, and provide valuable insights for personalized marketing strategies.
    • Users mentioned issues with the initial setup, lack of built-in integrations with other tools, limitations in advanced analysis capabilities, and the need for improvements in certain features such as the API documentation, reporting, and on-site messaging.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Voyado Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    35
    Customer Support
    20
    Intuitive
    16
    User-Friendly
    16
    Helpful
    15
    Cons
    Limited Features
    12
    Missing Features
    9
    Learning Curve
    7
    Lack of Customization
    6
    Limited Customization
    6
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Voyado features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.1
    8.6
    Integrations
    Average: 8.6
    8.1
    Loyalty Analytics
    Average: 8.8
    9.2
    Membership
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Voyado
    Company Website
    Year Founded
    2005
    HQ Location
    Stockholm, SE
    LinkedIn® Page
    www.linkedin.com
    374 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Voyado is a type of software-as-a-service (SaaS) solution designed to help retail brands enhance customer engagement and foster loyalty through hyper-relevant shopping experiences. By leveraging advan

Users
No information available
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 48% Mid-Market
  • 27% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Voyado is a customer relationship management platform that provides features for customer data and communication, automation, segmentation, and personalization.
  • Users frequently mention the ease of use, intuitive user interface, and the platform's ability to simplify complex tasks, enhance communication with customers, and provide valuable insights for personalized marketing strategies.
  • Users mentioned issues with the initial setup, lack of built-in integrations with other tools, limitations in advanced analysis capabilities, and the need for improvements in certain features such as the API documentation, reporting, and on-site messaging.
Voyado Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
35
Customer Support
20
Intuitive
16
User-Friendly
16
Helpful
15
Cons
Limited Features
12
Missing Features
9
Learning Curve
7
Lack of Customization
6
Limited Customization
6
View All Pros and Cons
Voyado features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.1
8.6
Integrations
Average: 8.6
8.1
Loyalty Analytics
Average: 8.8
9.2
Membership
Average: 8.8
Seller Details
Seller
Voyado
Company Website
Year Founded
2005
HQ Location
Stockholm, SE
LinkedIn® Page
www.linkedin.com
374 employees on LinkedIn®

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impact.com
(1,850)4.5 out of 5
Optimized for quick response
View top Consulting Services for impact.com
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DealsSpecial offer!
100% Off
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Managing partnerships across multiple platforms kills efficiency and growth potential. impact.com eliminates this friction with the only comprehensive platform that unifies affiliate, creator, and

    Users
    • CEO
    • Owner
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 66% Small-Business
    • 18% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Impact.com is a platform that provides solutions for managing and optimizing various types of partnerships, including affiliates, influencers, B2B, and commerce content publishers.
    • Reviewers frequently mention the platform's user-friendly interface, detailed reporting features, and the ability to manage influencers and their campaigns all in one platform, which aids in time management.
    • Users experienced issues with the platform's speed, complexity, and customer support, as well as dissatisfaction with the payment system and marketplace requirements.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • impact.com Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    540
    Features
    309
    User Interface
    296
    Affiliate Marketing
    292
    Helpful
    263
    Cons
    Not Intuitive
    161
    Learning Curve
    159
    Complexity
    147
    Poor Usability
    140
    Technical Issues
    134
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • impact.com features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.1
    8.1
    Integrations
    Average: 8.6
    8.5
    Loyalty Analytics
    Average: 8.8
    8.2
    Membership
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Impact
    Company Website
    Year Founded
    2008
    HQ Location
    Santa Barbara, CA
    Twitter
    @impactdotcom
    7,741 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,332 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Managing partnerships across multiple platforms kills efficiency and growth potential. impact.com eliminates this friction with the only comprehensive platform that unifies affiliate, creator, and

Users
  • CEO
  • Owner
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 66% Small-Business
  • 18% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Impact.com is a platform that provides solutions for managing and optimizing various types of partnerships, including affiliates, influencers, B2B, and commerce content publishers.
  • Reviewers frequently mention the platform's user-friendly interface, detailed reporting features, and the ability to manage influencers and their campaigns all in one platform, which aids in time management.
  • Users experienced issues with the platform's speed, complexity, and customer support, as well as dissatisfaction with the payment system and marketplace requirements.
impact.com Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
540
Features
309
User Interface
296
Affiliate Marketing
292
Helpful
263
Cons
Not Intuitive
161
Learning Curve
159
Complexity
147
Poor Usability
140
Technical Issues
134
View All Pros and Cons
impact.com features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.1
8.1
Integrations
Average: 8.6
8.5
Loyalty Analytics
Average: 8.8
8.2
Membership
Average: 8.8
Seller Details
Seller
Impact
Company Website
Year Founded
2008
HQ Location
Santa Barbara, CA
Twitter
@impactdotcom
7,741 Twitter followers
LinkedIn® Page
www.linkedin.com
3,332 employees on LinkedIn®
AdvantageClub.ai
(766)4.8 out of 5
1st Easiest To Use in Loyalty Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    AdvantageClub.ai is a global employee engagement platform driving workplace experience and well-being with features like rewards, recognition, perks, flexible employee benefits, and community building

    Users
    • Associate Software Engineer
    • Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 68% Enterprise
    • 22% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • AdvantageClub.ai is an all-in-one employee engagement suite that consolidates various functions such as rewards and recognition, financial wellness, employee benefits, sales incentives, hobby clubs, and digital communities into a single platform.
    • Users frequently mention the user-friendly interface, the wide variety of rewards and benefits, the AI-driven personalization, and the ease of redemption process as key benefits of using AdvantageClub.ai.
    • Reviewers experienced performance issues with the platform, including slow loading times, limited redemption options, and occasional crashes during voucher redemptions.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • AdvantageClub.ai Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    232
    Rewards
    146
    Variety
    114
    Employee Engagement
    88
    Features
    79
    Cons
    Usage Difficulty
    44
    Limited Options
    43
    Not User-Friendly
    41
    Slow Loading
    32
    Limited Redemption Options
    29
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • AdvantageClub.ai features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.1
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Advantage Club
    Company Website
    Year Founded
    2016
    HQ Location
    San Francisco, US
    Twitter
    @myadvantageclub
    302 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    287 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

AdvantageClub.ai is a global employee engagement platform driving workplace experience and well-being with features like rewards, recognition, perks, flexible employee benefits, and community building

Users
  • Associate Software Engineer
  • Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 68% Enterprise
  • 22% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • AdvantageClub.ai is an all-in-one employee engagement suite that consolidates various functions such as rewards and recognition, financial wellness, employee benefits, sales incentives, hobby clubs, and digital communities into a single platform.
  • Users frequently mention the user-friendly interface, the wide variety of rewards and benefits, the AI-driven personalization, and the ease of redemption process as key benefits of using AdvantageClub.ai.
  • Reviewers experienced performance issues with the platform, including slow loading times, limited redemption options, and occasional crashes during voucher redemptions.
AdvantageClub.ai Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
232
Rewards
146
Variety
114
Employee Engagement
88
Features
79
Cons
Usage Difficulty
44
Limited Options
43
Not User-Friendly
41
Slow Loading
32
Limited Redemption Options
29
View All Pros and Cons
AdvantageClub.ai features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.1
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Advantage Club
Company Website
Year Founded
2016
HQ Location
San Francisco, US
Twitter
@myadvantageclub
302 Twitter followers
LinkedIn® Page
www.linkedin.com
287 employees on LinkedIn®
Yotpo
(258)4.3 out of 5
View top Consulting Services for Yotpo
Save to My Lists
Entry Level Price:Free Forever
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Yotpo is leading the next era of trust and loyalty in eCommerce. From first impression to repeat purchase, Yotpo helps brands build stronger customer relationships and drive profitable growth. Yot

    Users
    • Owner
    • Founder
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 73% Small-Business
    • 23% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Yotpo is a customer engagement platform that offers functionality for loyalty programs, reviews, and customer support.
    • Reviewers like the platform's intuitive design, seamless integration with ecommerce tools, and the ability to manage loyalty programs, reviews, and customer support all in one place.
    • Users mentioned issues with the platform's pricing, occasional technical bugs, and a desire for more customization options and better support.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Yotpo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    21
    Ease of Use
    20
    Helpful
    14
    Reviews
    11
    Review Management
    9
    Cons
    Expensive
    11
    Missing Features
    7
    Limited Features
    6
    Limited Functionality
    6
    Feature Limitations
    5
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Yotpo features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.1
    7.5
    Integrations
    Average: 8.6
    7.7
    Loyalty Analytics
    Average: 8.8
    7.3
    Membership
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Yotpo
    Company Website
    Year Founded
    2011
    HQ Location
    New York
    Twitter
    @Yotpo
    19,327 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    862 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Yotpo is leading the next era of trust and loyalty in eCommerce. From first impression to repeat purchase, Yotpo helps brands build stronger customer relationships and drive profitable growth. Yot

Users
  • Owner
  • Founder
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 73% Small-Business
  • 23% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Yotpo is a customer engagement platform that offers functionality for loyalty programs, reviews, and customer support.
  • Reviewers like the platform's intuitive design, seamless integration with ecommerce tools, and the ability to manage loyalty programs, reviews, and customer support all in one place.
  • Users mentioned issues with the platform's pricing, occasional technical bugs, and a desire for more customization options and better support.
Yotpo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
21
Ease of Use
20
Helpful
14
Reviews
11
Review Management
9
Cons
Expensive
11
Missing Features
7
Limited Features
6
Limited Functionality
6
Feature Limitations
5
View All Pros and Cons
Yotpo features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.1
7.5
Integrations
Average: 8.6
7.7
Loyalty Analytics
Average: 8.8
7.3
Membership
Average: 8.8
Seller Details
Seller
Yotpo
Company Website
Year Founded
2011
HQ Location
New York
Twitter
@Yotpo
19,327 Twitter followers
LinkedIn® Page
www.linkedin.com
862 employees on LinkedIn®
Smile.io
(394)4.6 out of 5
Optimized for quick response
3rd Easiest To Use in Loyalty Management software
View top Consulting Services for Smile.io
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Smile.io is the world’s largest loyalty platform for commerce brands, providing easy-to-use rewards programs that help growing brands transform one-time shoppers into repeat, loyal customers. Smil

    Users
    • Owner
    • CEO
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 92% Small-Business
    • 8% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Smile.io is a customer loyalty program that integrates with Shopify and allows customers to earn and redeem points.
    • Users frequently mention the ease of use, the ability to improve customer engagement, and the positive impact on sales and overall revenue.
    • Reviewers mentioned issues with spam from fake accounts, limitations on running promotions, lack of customization options, and difficulties with customer visibility and redemption of rewards points.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Smile.io Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    193
    Customer Support
    165
    Rewards Program
    148
    Easy Setup
    131
    Setup Ease
    97
    Cons
    Expensive
    90
    Limited Customization
    51
    Rewards System
    38
    Limited Rewards System
    36
    Limited Functionality
    25
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Smile.io features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.1
    8.4
    Integrations
    Average: 8.6
    8.1
    Loyalty Analytics
    Average: 8.8
    8.4
    Membership
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Smile.io
    Company Website
    Year Founded
    2012
    HQ Location
    Kitchener, Canada
    Twitter
    @smilerewards
    4,535 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    63 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Smile.io is the world’s largest loyalty platform for commerce brands, providing easy-to-use rewards programs that help growing brands transform one-time shoppers into repeat, loyal customers. Smil

Users
  • Owner
  • CEO
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 92% Small-Business
  • 8% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Smile.io is a customer loyalty program that integrates with Shopify and allows customers to earn and redeem points.
  • Users frequently mention the ease of use, the ability to improve customer engagement, and the positive impact on sales and overall revenue.
  • Reviewers mentioned issues with spam from fake accounts, limitations on running promotions, lack of customization options, and difficulties with customer visibility and redemption of rewards points.
Smile.io Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
193
Customer Support
165
Rewards Program
148
Easy Setup
131
Setup Ease
97
Cons
Expensive
90
Limited Customization
51
Rewards System
38
Limited Rewards System
36
Limited Functionality
25
View All Pros and Cons
Smile.io features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.1
8.4
Integrations
Average: 8.6
8.1
Loyalty Analytics
Average: 8.8
8.4
Membership
Average: 8.8
Seller Details
Seller
Smile.io
Company Website
Year Founded
2012
HQ Location
Kitchener, Canada
Twitter
@smilerewards
4,535 Twitter followers
LinkedIn® Page
www.linkedin.com
63 employees on LinkedIn®
Salesforce Marketing Cloud
(4,439)4.0 out of 5
Optimized for quick response
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Entry Level Price:Starting at $1,250.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Brands like yours are not only competing for new customers, but they’re also working to stay top of mind for existing customers. To do this, marketers need to think beyond the inbox to meet customers

    Users
    • Marketing Manager
    • Marketing Coordinator
    Industries
    • Computer Software
    • Marketing and Advertising
    Market Segment
    • 47% Mid-Market
    • 29% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Salesforce Marketing Cloud is a platform designed for managing multi-channel marketing campaigns, including emails and social campaigns, and integrating with Salesforce CRM.
    • Users frequently mention the platform's deep segmentation and personalization capabilities, its automation of customer journey building, and its seamless integration with Salesforce CRM as key benefits.
    • Users reported that the pricing of Salesforce Marketing Cloud is high, its support for integration can be inconsistent, and its implementation can be complex and require expert management.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Salesforce Marketing Cloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    332
    Automation
    188
    Integrations
    176
    Email Marketing
    162
    Features
    156
    Cons
    Learning Curve
    202
    Steep Learning Curve
    147
    Complexity
    133
    Expensive
    127
    Complex Usage
    108
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Salesforce Marketing Cloud features and usability ratings that predict user satisfaction
    8.0
    Has the product been a good partner in doing business?
    Average: 9.1
    9.2
    Integrations
    Average: 8.6
    9.5
    Loyalty Analytics
    Average: 8.8
    9.2
    Membership
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Salesforce
    Company Website
    Year Founded
    1999
    HQ Location
    San Francisco, CA
    Twitter
    @salesforce
    577,838 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    86,064 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Brands like yours are not only competing for new customers, but they’re also working to stay top of mind for existing customers. To do this, marketers need to think beyond the inbox to meet customers

Users
  • Marketing Manager
  • Marketing Coordinator
Industries
  • Computer Software
  • Marketing and Advertising
Market Segment
  • 47% Mid-Market
  • 29% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Salesforce Marketing Cloud is a platform designed for managing multi-channel marketing campaigns, including emails and social campaigns, and integrating with Salesforce CRM.
  • Users frequently mention the platform's deep segmentation and personalization capabilities, its automation of customer journey building, and its seamless integration with Salesforce CRM as key benefits.
  • Users reported that the pricing of Salesforce Marketing Cloud is high, its support for integration can be inconsistent, and its implementation can be complex and require expert management.
Salesforce Marketing Cloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
332
Automation
188
Integrations
176
Email Marketing
162
Features
156
Cons
Learning Curve
202
Steep Learning Curve
147
Complexity
133
Expensive
127
Complex Usage
108
View All Pros and Cons
Salesforce Marketing Cloud features and usability ratings that predict user satisfaction
8.0
Has the product been a good partner in doing business?
Average: 9.1
9.2
Integrations
Average: 8.6
9.5
Loyalty Analytics
Average: 8.8
9.2
Membership
Average: 8.8
Seller Details
Seller
Salesforce
Company Website
Year Founded
1999
HQ Location
San Francisco, CA
Twitter
@salesforce
577,838 Twitter followers
LinkedIn® Page
www.linkedin.com
86,064 employees on LinkedIn®
SAP Emarsys
(545)4.3 out of 5
Optimized for quick response
View top Consulting Services for SAP Emarsys
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  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SAP Emarsys is the customer engagement solution of Intelligent CX from SAP, empowering businesses to deliver personalized, AI-driven, omnichannel experiences. Built for scalability and extensibili

    Users
    • CRM Manager
    • Digital Marketing Manager
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 51% Mid-Market
    • 21% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • SAP Emarsys is a marketing automation platform designed to unify customer data and facilitate engagement across multiple channels.
    • Reviewers appreciate the platform's user-friendly interface, its ability to create personalized marketing campaigns, and its robust segmentation and automation features.
    • Users reported issues with the platform's search functionality, complex template creation process, and occasional overwhelming interface.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • SAP Emarsys Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    74
    Automation
    58
    Features
    57
    Personalization
    46
    Helpful
    45
    Cons
    Learning Curve
    41
    Missing Features
    41
    Difficult Learning
    33
    Not Intuitive
    32
    Complexity
    29
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SAP Emarsys features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.1
    8.8
    Integrations
    Average: 8.6
    8.3
    Loyalty Analytics
    Average: 8.8
    8.4
    Membership
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SAP
    Company Website
    Year Founded
    1972
    HQ Location
    Walldorf
    Twitter
    @SAP
    297,344 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    138,451 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SAP Emarsys is the customer engagement solution of Intelligent CX from SAP, empowering businesses to deliver personalized, AI-driven, omnichannel experiences. Built for scalability and extensibili

Users
  • CRM Manager
  • Digital Marketing Manager
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 51% Mid-Market
  • 21% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • SAP Emarsys is a marketing automation platform designed to unify customer data and facilitate engagement across multiple channels.
  • Reviewers appreciate the platform's user-friendly interface, its ability to create personalized marketing campaigns, and its robust segmentation and automation features.
  • Users reported issues with the platform's search functionality, complex template creation process, and occasional overwhelming interface.
SAP Emarsys Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
74
Automation
58
Features
57
Personalization
46
Helpful
45
Cons
Learning Curve
41
Missing Features
41
Difficult Learning
33
Not Intuitive
32
Complexity
29
View All Pros and Cons
SAP Emarsys features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.1
8.8
Integrations
Average: 8.6
8.3
Loyalty Analytics
Average: 8.8
8.4
Membership
Average: 8.8
Seller Details
Seller
SAP
Company Website
Year Founded
1972
HQ Location
Walldorf
Twitter
@SAP
297,344 Twitter followers
LinkedIn® Page
www.linkedin.com
138,451 employees on LinkedIn®
Kangaroo Rewards
(46)4.6 out of 5
10th Easiest To Use in Loyalty Management software
Save to My Lists
Entry Level Price:$99.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Drive customer loyalty and growth with Kangaroo Rewards, a leading omnichannel loyalty engine trusted by thousands of SMBs and Fortune 500 companies. Craft hyper-personalized engagement with targeted

    Users
    • Owner
    Industries
    • Retail
    • Food & Beverages
    Market Segment
    • 72% Small-Business
    • 26% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • The product is a platform that provides tools for customer service and loyalty program management.
    • Reviewers appreciate the ease of use, the responsive and knowledgeable customer service, and the comprehensive features that facilitate cross-platform integration and reward program creation.
    • Reviewers mentioned issues with some marketing features being awkward to use initially, occasional problems with PayPal linking, a need for more features, and a desire for a more detailed reporting system.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Kangaroo Rewards Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    16
    Ease of Use
    12
    Helpful
    4
    Easy Integrations
    3
    Efficiency
    3
    Cons
    Navigation Issues
    3
    Difficult Setup
    2
    Limited Reporting
    2
    Poor Usability
    2
    Expensive
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Kangaroo Rewards features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.1
    9.4
    Integrations
    Average: 8.6
    9.3
    Loyalty Analytics
    Average: 8.8
    9.8
    Membership
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Kangaroo
    Company Website
    Year Founded
    2012
    HQ Location
    Montreal, Quebec
    Twitter
    @KangarooRewards
    780 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    29 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Drive customer loyalty and growth with Kangaroo Rewards, a leading omnichannel loyalty engine trusted by thousands of SMBs and Fortune 500 companies. Craft hyper-personalized engagement with targeted

Users
  • Owner
Industries
  • Retail
  • Food & Beverages
Market Segment
  • 72% Small-Business
  • 26% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • The product is a platform that provides tools for customer service and loyalty program management.
  • Reviewers appreciate the ease of use, the responsive and knowledgeable customer service, and the comprehensive features that facilitate cross-platform integration and reward program creation.
  • Reviewers mentioned issues with some marketing features being awkward to use initially, occasional problems with PayPal linking, a need for more features, and a desire for a more detailed reporting system.
Kangaroo Rewards Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
16
Ease of Use
12
Helpful
4
Easy Integrations
3
Efficiency
3
Cons
Navigation Issues
3
Difficult Setup
2
Limited Reporting
2
Poor Usability
2
Expensive
1
View All Pros and Cons
Kangaroo Rewards features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.1
9.4
Integrations
Average: 8.6
9.3
Loyalty Analytics
Average: 8.8
9.8
Membership
Average: 8.8
Seller Details
Seller
Kangaroo
Company Website
Year Founded
2012
HQ Location
Montreal, Quebec
Twitter
@KangarooRewards
780 Twitter followers
LinkedIn® Page
www.linkedin.com
29 employees on LinkedIn®
Talkable
(56)4.5 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Talkable’s marketing technology empowers e-commerce brands to acquire & retain high-value customers through referral & loyalty marketing programs. As a single-source solution for your referral

    Users
    No information available
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 64% Mid-Market
    • 27% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Talkable Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    6
    Features
    6
    Ease of Use
    5
    Automation
    3
    Helpful
    3
    Cons
    Feature Limitations
    1
    Filtering Issues
    1
    Inadequate Filtering Options
    1
    Limited Customization
    1
    Slow Performance
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Talkable features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.1
    8.1
    Integrations
    Average: 8.6
    8.3
    Loyalty Analytics
    Average: 8.8
    6.7
    Membership
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Talkable
    Company Website
    Year Founded
    2010
    HQ Location
    San Francisco, CA
    Twitter
    @talkable
    3,011 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    57 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Talkable’s marketing technology empowers e-commerce brands to acquire & retain high-value customers through referral & loyalty marketing programs. As a single-source solution for your referral

Users
No information available
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 64% Mid-Market
  • 27% Small-Business
Talkable Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
6
Features
6
Ease of Use
5
Automation
3
Helpful
3
Cons
Feature Limitations
1
Filtering Issues
1
Inadequate Filtering Options
1
Limited Customization
1
Slow Performance
1
View All Pros and Cons
Talkable features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.1
8.1
Integrations
Average: 8.6
8.3
Loyalty Analytics
Average: 8.8
6.7
Membership
Average: 8.8
Seller Details
Seller
Talkable
Company Website
Year Founded
2010
HQ Location
San Francisco, CA
Twitter
@talkable
3,011 Twitter followers
LinkedIn® Page
www.linkedin.com
57 employees on LinkedIn®
Talon.One
(59)4.5 out of 5
Optimized for quick response
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  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Talon.One is the most powerful incentives engine that unifies loyalty, promotions and gamification into one holistic platform. Backed by enterprise-grade security and scalability, Talon.One empower

    Users
    No information available
    Industries
    • Retail
    • Consumer Goods
    Market Segment
    • 54% Mid-Market
    • 34% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Talon,one is a rule engine that handles complex promotions and loyalty programs through a clean dashboard and requires connection to BI tools.
    • Users like the intuitive and user-friendly interface, the flexibility of the platform, the quick and helpful support team, and the ability to handle multiple campaigns simultaneously.
    • Reviewers experienced some complexity in setting up campaign rules, lack of depth in dashboard analytics, and some hidden logic in the interface that requires time to learn and clarify.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Talon.One Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    10
    Customer Support
    8
    Easy Setup
    6
    Easy Integrations
    5
    Features
    5
    Cons
    Learning Curve
    3
    Lack of Information
    2
    Limited Customization
    2
    Missing Features
    2
    Poor Documentation
    2
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Talon.One features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.1
    8.5
    Integrations
    Average: 8.6
    7.8
    Loyalty Analytics
    Average: 8.8
    7.9
    Membership
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Talon.One
    Company Website
    Year Founded
    2015
    HQ Location
    Berlin, Germany
    Twitter
    @talonone
    279 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    281 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Talon.One is the most powerful incentives engine that unifies loyalty, promotions and gamification into one holistic platform. Backed by enterprise-grade security and scalability, Talon.One empower

Users
No information available
Industries
  • Retail
  • Consumer Goods
Market Segment
  • 54% Mid-Market
  • 34% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Talon,one is a rule engine that handles complex promotions and loyalty programs through a clean dashboard and requires connection to BI tools.
  • Users like the intuitive and user-friendly interface, the flexibility of the platform, the quick and helpful support team, and the ability to handle multiple campaigns simultaneously.
  • Reviewers experienced some complexity in setting up campaign rules, lack of depth in dashboard analytics, and some hidden logic in the interface that requires time to learn and clarify.
Talon.One Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
10
Customer Support
8
Easy Setup
6
Easy Integrations
5
Features
5
Cons
Learning Curve
3
Lack of Information
2
Limited Customization
2
Missing Features
2
Poor Documentation
2
View All Pros and Cons
Talon.One features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.1
8.5
Integrations
Average: 8.6
7.8
Loyalty Analytics
Average: 8.8
7.9
Membership
Average: 8.8
Seller Details
Seller
Talon.One
Company Website
Year Founded
2015
HQ Location
Berlin, Germany
Twitter
@talonone
279 Twitter followers
LinkedIn® Page
www.linkedin.com
281 employees on LinkedIn®
TrueLoyal
(152)4.6 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Loyalty isn’t a strategy or a program — it’s earned through experience. TrueLoyal is a SaaS loyalty platform that helps brands build consumer-first experiences that drive real, lasting loyalty. By

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 56% Small-Business
    • 28% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • TrueLoyal Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    8
    Rewards Program
    6
    Customer Support
    5
    Rewards System
    5
    Features
    3
    Cons
    Bug Issues
    2
    Lack of Customization
    2
    Limited Customization
    2
    Poor Customer Support
    2
    Communication Delays
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • TrueLoyal features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.1
    7.9
    Integrations
    Average: 8.6
    8.0
    Loyalty Analytics
    Average: 8.8
    8.1
    Membership
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    TrueLoyal
    Company Website
    Year Founded
    2008
    HQ Location
    San Antonio, Texas
    LinkedIn® Page
    www.linkedin.com
    98 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Loyalty isn’t a strategy or a program — it’s earned through experience. TrueLoyal is a SaaS loyalty platform that helps brands build consumer-first experiences that drive real, lasting loyalty. By

Users
No information available
Industries
No information available
Market Segment
  • 56% Small-Business
  • 28% Mid-Market
TrueLoyal Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
8
Rewards Program
6
Customer Support
5
Rewards System
5
Features
3
Cons
Bug Issues
2
Lack of Customization
2
Limited Customization
2
Poor Customer Support
2
Communication Delays
1
View All Pros and Cons
TrueLoyal features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.1
7.9
Integrations
Average: 8.6
8.0
Loyalty Analytics
Average: 8.8
8.1
Membership
Average: 8.8
Seller Details
Seller
TrueLoyal
Company Website
Year Founded
2008
HQ Location
San Antonio, Texas
LinkedIn® Page
www.linkedin.com
98 employees on LinkedIn®
Froogal
(22)5.0 out of 5
4th Easiest To Use in Loyalty Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Froogal is an Omni-channel cloud-based Customer Loyalty & Engagement Platform and has been a pioneer in delivering multiple consumer-oriented Industries to build Customer Centricity by modernised

    Users
    No information available
    Industries
    • Restaurants
    • Retail
    Market Segment
    • 82% Mid-Market
    • 14% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Froogal features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.1
    10.0
    Integrations
    Average: 8.6
    10.0
    Loyalty Analytics
    Average: 8.8
    9.9
    Membership
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Froogal
    Year Founded
    2016
    HQ Location
    Plano, Texas
    LinkedIn® Page
    www.linkedin.com
    39 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Froogal is an Omni-channel cloud-based Customer Loyalty & Engagement Platform and has been a pioneer in delivering multiple consumer-oriented Industries to build Customer Centricity by modernised

Users
No information available
Industries
  • Restaurants
  • Retail
Market Segment
  • 82% Mid-Market
  • 14% Small-Business
Froogal features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.1
10.0
Integrations
Average: 8.6
10.0
Loyalty Analytics
Average: 8.8
9.9
Membership
Average: 8.8
Seller Details
Seller
Froogal
Year Founded
2016
HQ Location
Plano, Texas
LinkedIn® Page
www.linkedin.com
39 employees on LinkedIn®
Ambassador Software
(73)4.5 out of 5
Optimized for quick response
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  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ambassador is the Conversational Commerce OS — an AI-powered platform that helps brands transform customer interactions into measurable growth. With Ambassador 3.0, we’ve rebuilt the foundation of eng

    Users
    No information available
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 47% Small-Business
    • 41% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Ambassador Software is a tool used for managing affiliate programs, offering features such as customizable pages, referral tracking, and integration capabilities.
    • Reviewers appreciate the software's comprehensive functionality, including its ability to automate tracking and payouts, generate unique referral URLs, and provide clear data crucial for the success of affiliate programs.
    • Reviewers noted some drawbacks such as the software only allowing payouts through PayPal, which can be inconvenient for affiliates without a PayPal account, and the onboarding process being somewhat disjointed and complex for beginners.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Ambassador Software Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    25
    Customer Support
    17
    Easy Setup
    15
    Easy Integrations
    12
    Helpful
    12
    Cons
    Complex Setup
    6
    Setup Difficulty
    6
    Difficult Setup
    5
    Integration Issues
    5
    Lack of Customization
    5
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Ambassador Software features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.1
    8.1
    Integrations
    Average: 8.6
    7.9
    Loyalty Analytics
    Average: 8.8
    8.3
    Membership
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Ambassador
    Company Website
    Year Founded
    2010
    HQ Location
    Seattle WA
    Twitter
    @Ambassador
    3,954 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    39 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Ambassador is the Conversational Commerce OS — an AI-powered platform that helps brands transform customer interactions into measurable growth. With Ambassador 3.0, we’ve rebuilt the foundation of eng

Users
No information available
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 47% Small-Business
  • 41% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Ambassador Software is a tool used for managing affiliate programs, offering features such as customizable pages, referral tracking, and integration capabilities.
  • Reviewers appreciate the software's comprehensive functionality, including its ability to automate tracking and payouts, generate unique referral URLs, and provide clear data crucial for the success of affiliate programs.
  • Reviewers noted some drawbacks such as the software only allowing payouts through PayPal, which can be inconvenient for affiliates without a PayPal account, and the onboarding process being somewhat disjointed and complex for beginners.
Ambassador Software Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
25
Customer Support
17
Easy Setup
15
Easy Integrations
12
Helpful
12
Cons
Complex Setup
6
Setup Difficulty
6
Difficult Setup
5
Integration Issues
5
Lack of Customization
5
View All Pros and Cons
Ambassador Software features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.1
8.1
Integrations
Average: 8.6
7.9
Loyalty Analytics
Average: 8.8
8.3
Membership
Average: 8.8
Seller Details
Seller
Ambassador
Company Website
Year Founded
2010
HQ Location
Seattle WA
Twitter
@Ambassador
3,954 Twitter followers
LinkedIn® Page
www.linkedin.com
39 employees on LinkedIn®
Perkville
(28)4.6 out of 5
13th Easiest To Use in Loyalty Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Perkville is a leading retention and referral solution for the health, fitness, salon, spa, and retail industries. Our rewards program integrates directly with POS or scheduling systems and can be cus

    Users
    No information available
    Industries
    • Health, Wellness and Fitness
    Market Segment
    • 43% Mid-Market
    • 43% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Perkville Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Referral Programs
    1
    Cons
    UX Improvement
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Perkville features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.1
    8.6
    Integrations
    Average: 8.6
    9.4
    Loyalty Analytics
    Average: 8.8
    9.0
    Membership
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Perkville
    Year Founded
    2013
    HQ Location
    Oakland, CA
    Twitter
    @perkvilleinc
    1,588 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    27 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Perkville is a leading retention and referral solution for the health, fitness, salon, spa, and retail industries. Our rewards program integrates directly with POS or scheduling systems and can be cus

Users
No information available
Industries
  • Health, Wellness and Fitness
Market Segment
  • 43% Mid-Market
  • 43% Small-Business
Perkville Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Referral Programs
1
Cons
UX Improvement
1
View All Pros and Cons
Perkville features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.1
8.6
Integrations
Average: 8.6
9.4
Loyalty Analytics
Average: 8.8
9.0
Membership
Average: 8.8
Seller Details
Seller
Perkville
Year Founded
2013
HQ Location
Oakland, CA
Twitter
@perkvilleinc
1,588 Twitter followers
LinkedIn® Page
www.linkedin.com
27 employees on LinkedIn®
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