The Top 20 Loyalty Management Software

Check out this list of the top Loyalty Management Software products based on user satisfaction. A product's satisfaction score is calculated by a proprietary algorithm that factors in real-user satisfaction ratings from review data. Software buyers can compare products according to their satisfaction scores to streamline the buying process and quickly identify the best products based on the experiences of their peers.

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G2 Satisfaction Score

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Smile.io

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

52%

Apparel & Fashion

21%

Consumer Goods

14%

Cosmetics

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.2

Meets Requirements

Average: 9.4

8.8

Ease of Doing Business With

Average: 9.1

9.4

Ease of Setup

Average: 9.3

9.2

Quality of Support

Average: 9.7

9.6

Ease of Admin

Average: 8.9

9.3

LoyaltyLion

Overall Satisfaction Score

Top Industries of Reviewers:

Apparel & Fashion

39%

Retail

33%

Cosmetics

14%

Food & Beverages

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

8.9

Meets Requirements

Average: 9.4

8.8

Ease of Doing Business With

Average: 9.1

9.3

Ease of Setup

Average: 9.3

8.8

Quality of Support

Average: 9.7

9.5

Ease of Admin

Average: 8.9

9.0

AdvantageClub.ai

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

50%

Computer Software

29%

Retail

12%

Financial Services

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.5

Meets Requirements

Average: 9.4

9.4

Ease of Doing Business With

Average: 9.1

9.2

Ease of Setup

Average: 9.3

9.5

Quality of Support

Average: 9.7

9.3

Ease of Admin

Average: 8.9

8.5

Okendo

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

37%

Apparel & Fashion

30%

Consumer Goods

20%

Food & Beverages

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.2

Meets Requirements

Average: 9.4

9.0

Ease of Doing Business With

Average: 9.1

9.3

Ease of Setup

Average: 9.3

9.2

Quality of Support

Average: 9.7

9.6

Ease of Admin

Average: 8.9

9.1

Froogal

Overall Satisfaction Score

Top Industries of Reviewers:

Restaurants

47%

Retail

32%

Marketing and Advertising

16%

Accounting

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

10.0

Meets Requirements

Average: 9.4

10.0

Ease of Doing Business With

Average: 9.1

10.0

Ease of Setup

Average: 9.3

10.0

Quality of Support

Average: 9.7

10.0

Ease of Admin

Average: 8.9

10.0

Kangaroo Rewards

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

56%

Food & Beverages

23%

Health, Wellness and Fitness

10%

Apparel & Fashion

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.4

Meets Requirements

Average: 9.4

9.6

Ease of Doing Business With

Average: 9.1

9.7

Ease of Setup

Average: 9.3

9.4

Quality of Support

Average: 9.7

10.0

Ease of Admin

Average: 8.9

9.1

Joy Loyalty

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

43%

Apparel & Fashion

32%

Cosmetics

15%

Health, Wellness and Fitness

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.1

Meets Requirements

Average: 9.4

9.2

Ease of Doing Business With

Average: 9.1

9.6

Ease of Setup

Average: 9.3

8.9

Quality of Support

Average: 9.7

9.9

Ease of Admin

Average: 8.9

9.4

Swan AI

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

86%

Information Technology and Services

Consulting

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.8

Meets Requirements

Average: 9.4

9.8

Ease of Doing Business With

Average: 9.1

10.0

Ease of Setup

Average: 9.3

9.9

Quality of Support

Average: 9.7

9.7

Ease of Admin

Average: 8.9

9.6

TrustWILL

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

44%

Apparel & Fashion

25%

Food & Beverages

19%

Consumer Goods

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.5

Meets Requirements

Average: 9.4

9.4

Ease of Doing Business With

Average: 9.1

9.8

Ease of Setup

Average: 9.3

9.4

Quality of Support

Average: 9.7

9.7

Ease of Admin

Average: 8.9

9.7

#10

Perkville

Overall Satisfaction Score

Top Industries of Reviewers:

Health, Wellness and Fitness

83%

Retail

Apparel & Fashion

Recreational Facilities and Services

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.7

Meets Requirements

Average: 9.4

9.7

Ease of Doing Business With

Average: 9.1

9.7

Ease of Setup

Average: 9.3

9.7

Quality of Support

Average: 9.7

9.7

Ease of Admin

Average: 8.9

9.6

#11

Froonze Loyalty

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

56%

Apparel & Fashion

22%

Consumer Goods

11%

Internet

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.5

Meets Requirements

Average: 9.4

9.4

Ease of Doing Business With

Average: 9.1

9.8

Ease of Setup

Average: 9.3

9.5

Quality of Support

Average: 9.7

9.7

Ease of Admin

Average: 8.9

9.4

#12

Cello

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

69%

Leisure, Travel & Tourism

15%

Automotive

Internet

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.9

Meets Requirements

Average: 9.4

9.0

Ease of Doing Business With

Average: 9.1

10.0

Ease of Setup

Average: 9.3

9.6

Quality of Support

Average: 9.7

10.0

Ease of Admin

Average: 8.9

9.7

#13

BON Loyalty

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

59%

Apparel & Fashion

17%

Food & Beverages

14%

Consumer Goods

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.4

Meets Requirements

Average: 9.4

9.0

Ease of Doing Business With

Average: 9.1

9.7

Ease of Setup

Average: 9.3

9.2

Quality of Support

Average: 9.7

9.9

Ease of Admin

Average: 8.9

9.2

#14

Dyrect

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

58%

Health, Wellness and Fitness

26%

Retail

11%

Business Supplies and Equipment

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.9

Meets Requirements

Average: 9.4

9.3

Ease of Doing Business With

Average: 9.1

9.8

Ease of Setup

Average: 9.3

10.0

Quality of Support

Average: 9.7

9.8

Ease of Admin

Average: 8.9

8.5

#15

Growave

Overall Satisfaction Score

Top Industries of Reviewers:

Retail

45%

Apparel & Fashion

27%

Cosmetics

18%

Consumer Electronics

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

10.0

Meets Requirements

Average: 9.4

9.7

Ease of Doing Business With

Average: 9.1

8.8

Ease of Setup

Average: 9.3

9.6

Quality of Support

Average: 9.7

9.7

Ease of Admin

Average: 8.9

9.8

#16

Extole

Overall Satisfaction Score

Top Industries of Reviewers:

Consumer Goods

25%

Computer Software

25%

Banking

25%

Retail

25%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.0

Meets Requirements

Average: 9.4

9.9

Ease of Doing Business With

Average: 9.1

10.0

Ease of Setup

Average: 9.3

8.6

Quality of Support

Average: 9.7

10.0

Ease of Admin

Average: 8.9

10.0

#17

Boomerangme

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

55%

Restaurants

25%

Computer Software

14%

Food & Beverages

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.1

Meets Requirements

Average: 9.4

9.1

Ease of Doing Business With

Average: 9.1

9.3

Ease of Setup

Average: 9.3

8.7

Quality of Support

Average: 9.7

9.3

Ease of Admin

Average: 8.9

8.9

#18

LoyaltyPlant

Overall Satisfaction Score

Top Industries of Reviewers:

Restaurants

75%

Food & Beverages

25%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

10.0

Meets Requirements

Average: 9.4

10.0

Ease of Doing Business With

Average: 9.1

0.0

Ease of Setup

Average: 9.3

9.4

Quality of Support

Average: 9.7

10.0

Ease of Admin

Average: 8.9

0.0

#19

Kademi

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

73%

Business Supplies and Equipment

Computer Software

Events Services

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.1

Meets Requirements

Average: 9.4

9.5

Ease of Doing Business With

Average: 9.1

10.0

Ease of Setup

Average: 9.3

9.2

Quality of Support

Average: 9.7

9.6

Ease of Admin

Average: 8.9

9.2

#20

Open Loyalty

Overall Satisfaction Score

Top Industries of Reviewers:

Health, Wellness and Fitness

29%

Retail

29%

Financial Services

29%

Entertainment

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.5

9.3

Meets Requirements

Average: 9.4

9.1

Ease of Doing Business With

Average: 9.1

9.6

Ease of Setup

Average: 9.3

8.8

Quality of Support

Average: 9.7

9.6

Ease of Admin

Average: 8.9

9.4