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Best Enterprise Loyalty Management Software

Alanna Iwuh
A
Researched and written by Alanna Iwuh

Products classified in the overall Loyalty Management category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business Loyalty Management to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business Loyalty Management category.

In addition to qualifying for inclusion in the Loyalty Management Software category, to qualify for inclusion in the Enterprise Business Loyalty Management Software category, a product must have at least 10 reviews left by a reviewer from an enterprise business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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7 Listings in Enterprise Loyalty Management Software Available

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    G2 Score
SAP Emarsys
(544)4.3 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SAP Emarsys is the customer engagement solution of Intelligent CX from SAP, empowering businesses to deliver personalized, AI-driven, omnichannel experiences. Built for scalability and extensibili

    Users
    • CRM Manager
    • Digital Marketing Manager
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 51% Mid-Market
    • 22% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • SAP Emarsys is a marketing automation platform designed to unify customer data and facilitate engagement across multiple channels.
    • Reviewers appreciate the platform's user-friendly interface, its ability to create personalized marketing campaigns, and its robust segmentation and automation features.
    • Users reported issues with the platform's search functionality, complex template creation process, and occasional overwhelming interface.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • SAP Emarsys Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    69
    Automation
    57
    Features
    55
    Helpful
    44
    Personalization
    42
    Cons
    Learning Curve
    39
    Missing Features
    38
    Difficult Learning
    32
    Not Intuitive
    28
    Complexity
    27
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SAP Emarsys features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.1
    8.8
    Integrations
    Average: 8.6
    8.3
    Loyalty Analytics
    Average: 8.8
    8.4
    Membership
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SAP
    Company Website
    Year Founded
    1972
    HQ Location
    Walldorf
    Twitter
    @SAP
    297,344 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    138,451 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SAP Emarsys is the customer engagement solution of Intelligent CX from SAP, empowering businesses to deliver personalized, AI-driven, omnichannel experiences. Built for scalability and extensibili

Users
  • CRM Manager
  • Digital Marketing Manager
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 51% Mid-Market
  • 22% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • SAP Emarsys is a marketing automation platform designed to unify customer data and facilitate engagement across multiple channels.
  • Reviewers appreciate the platform's user-friendly interface, its ability to create personalized marketing campaigns, and its robust segmentation and automation features.
  • Users reported issues with the platform's search functionality, complex template creation process, and occasional overwhelming interface.
SAP Emarsys Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
69
Automation
57
Features
55
Helpful
44
Personalization
42
Cons
Learning Curve
39
Missing Features
38
Difficult Learning
32
Not Intuitive
28
Complexity
27
View All Pros and Cons
SAP Emarsys features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.1
8.8
Integrations
Average: 8.6
8.3
Loyalty Analytics
Average: 8.8
8.4
Membership
Average: 8.8
Seller Details
Seller
SAP
Company Website
Year Founded
1972
HQ Location
Walldorf
Twitter
@SAP
297,344 Twitter followers
LinkedIn® Page
www.linkedin.com
138,451 employees on LinkedIn®
Talon.One
(59)4.5 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Talon.One is the most powerful incentives engine that unifies loyalty, promotions and gamification into one holistic platform. Backed by enterprise-grade security and scalability, Talon.One empower

    Users
    No information available
    Industries
    • Retail
    • Consumer Goods
    Market Segment
    • 54% Mid-Market
    • 34% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Talon,one is a rule engine that handles complex promotions and loyalty programs through a clean dashboard and requires connection to BI tools.
    • Users like the intuitive and user-friendly interface, the flexibility of the platform, the quick and helpful support team, and the ability to handle multiple campaigns simultaneously.
    • Reviewers experienced some complexity in setting up campaign rules, lack of depth in dashboard analytics, and some hidden logic in the interface that requires time to learn and clarify.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Talon.One Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    10
    Customer Support
    8
    Easy Setup
    6
    Easy Integrations
    5
    Features
    5
    Cons
    Learning Curve
    3
    Lack of Information
    2
    Limited Customization
    2
    Missing Features
    2
    Poor Documentation
    2
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Talon.One features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.1
    8.5
    Integrations
    Average: 8.6
    7.8
    Loyalty Analytics
    Average: 8.8
    7.9
    Membership
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Talon.One
    Company Website
    Year Founded
    2015
    HQ Location
    Berlin, Germany
    Twitter
    @talonone
    279 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    281 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Talon.One is the most powerful incentives engine that unifies loyalty, promotions and gamification into one holistic platform. Backed by enterprise-grade security and scalability, Talon.One empower

Users
No information available
Industries
  • Retail
  • Consumer Goods
Market Segment
  • 54% Mid-Market
  • 34% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Talon,one is a rule engine that handles complex promotions and loyalty programs through a clean dashboard and requires connection to BI tools.
  • Users like the intuitive and user-friendly interface, the flexibility of the platform, the quick and helpful support team, and the ability to handle multiple campaigns simultaneously.
  • Reviewers experienced some complexity in setting up campaign rules, lack of depth in dashboard analytics, and some hidden logic in the interface that requires time to learn and clarify.
Talon.One Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
10
Customer Support
8
Easy Setup
6
Easy Integrations
5
Features
5
Cons
Learning Curve
3
Lack of Information
2
Limited Customization
2
Missing Features
2
Poor Documentation
2
View All Pros and Cons
Talon.One features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.1
8.5
Integrations
Average: 8.6
7.8
Loyalty Analytics
Average: 8.8
7.9
Membership
Average: 8.8
Seller Details
Seller
Talon.One
Company Website
Year Founded
2015
HQ Location
Berlin, Germany
Twitter
@talonone
279 Twitter followers
LinkedIn® Page
www.linkedin.com
281 employees on LinkedIn®

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Xoxoday
(1,569)4.6 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Xoxoday powers rewards, incentives, and loyalty programs for 5,000+ companies worldwide, including Freshworks, Infosys, Capgemini, AT&T, H&M, and more, that help them engage and retain their e

    Users
    • Software Engineer
    • Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 48% Enterprise
    • 37% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Xoxoday is a rewards platform that allows users and companies to deliver gift cards and rewards instantly.
    • Reviewers frequently mention the ease of use, instant delivery of rewards, and the wide range of gift cards and experiences available on the platform.
    • Reviewers experienced issues with slow customer support, inability to redeem rewards directly to bank accounts, and limited availability of certain gifts for normal users.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Xoxoday Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    177
    Customer Support
    169
    Helpful
    127
    Rewards
    107
    Variety
    79
    Cons
    Redemption Issues
    47
    Technical Issues
    39
    Voucher Issues
    38
    Poor Customer Support
    36
    Limited Options
    33
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Xoxoday features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.1
    9.0
    Integrations
    Average: 8.6
    9.1
    Loyalty Analytics
    Average: 8.8
    9.2
    Membership
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Xoxoday
    Company Website
    Year Founded
    2012
    HQ Location
    Bangalore, India
    LinkedIn® Page
    www.linkedin.com
    604 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Xoxoday powers rewards, incentives, and loyalty programs for 5,000+ companies worldwide, including Freshworks, Infosys, Capgemini, AT&T, H&M, and more, that help them engage and retain their e

Users
  • Software Engineer
  • Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 48% Enterprise
  • 37% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Xoxoday is a rewards platform that allows users and companies to deliver gift cards and rewards instantly.
  • Reviewers frequently mention the ease of use, instant delivery of rewards, and the wide range of gift cards and experiences available on the platform.
  • Reviewers experienced issues with slow customer support, inability to redeem rewards directly to bank accounts, and limited availability of certain gifts for normal users.
Xoxoday Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
177
Customer Support
169
Helpful
127
Rewards
107
Variety
79
Cons
Redemption Issues
47
Technical Issues
39
Voucher Issues
38
Poor Customer Support
36
Limited Options
33
View All Pros and Cons
Xoxoday features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.1
9.0
Integrations
Average: 8.6
9.1
Loyalty Analytics
Average: 8.8
9.2
Membership
Average: 8.8
Seller Details
Seller
Xoxoday
Company Website
Year Founded
2012
HQ Location
Bangalore, India
LinkedIn® Page
www.linkedin.com
604 employees on LinkedIn®
Snappy
(311)4.8 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Snappy is the award-winning, all-in-one gifting company that spreads joy, shares gratitude, and takes the guesswork out of gifting. Founded in 2015, Snappy was named one of Inc.’s fastest-growing

    Users
    • Executive Assistant
    • Human Resources Manager
    Industries
    • Information Technology and Services
    • Human Resources
    Market Segment
    • 57% Mid-Market
    • 24% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Snappy Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    38
    Variety
    23
    Gift Giving
    15
    Options
    13
    Selection
    13
    Cons
    Limited Options
    10
    Lack of Gift Cards Options
    6
    Expensive
    5
    Lack of Variety
    4
    Limited Customization
    4
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Snappy features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.1
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Snappy
    Year Founded
    2015
    HQ Location
    New York, NY
    LinkedIn® Page
    www.linkedin.com
    262 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Snappy is the award-winning, all-in-one gifting company that spreads joy, shares gratitude, and takes the guesswork out of gifting. Founded in 2015, Snappy was named one of Inc.’s fastest-growing

Users
  • Executive Assistant
  • Human Resources Manager
Industries
  • Information Technology and Services
  • Human Resources
Market Segment
  • 57% Mid-Market
  • 24% Enterprise
Snappy Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
38
Variety
23
Gift Giving
15
Options
13
Selection
13
Cons
Limited Options
10
Lack of Gift Cards Options
6
Expensive
5
Lack of Variety
4
Limited Customization
4
View All Pros and Cons
Snappy features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.1
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Snappy
Year Founded
2015
HQ Location
New York, NY
LinkedIn® Page
www.linkedin.com
262 employees on LinkedIn®
impact.com
(1,790)4.5 out of 5
Optimized for quick response
View top Consulting Services for impact.com
Save to My Lists
DealsSpecial offer!
100% Off
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Managing partnerships across multiple platforms kills efficiency and growth potential. impact.com eliminates this friction with the only comprehensive platform that unifies affiliate, creator, and

    Users
    • CEO
    • Owner
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 67% Small-Business
    • 18% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Impact.com is a platform that provides solutions for managing and optimizing various types of partnerships, including affiliates, influencers, B2B, and commerce content publishers.
    • Reviewers frequently mention the platform's user-friendly interface, detailed reporting features, and the ability to manage influencers and their campaigns all in one platform, which aids in time management.
    • Users experienced issues with the platform's speed, complexity, and customer support, as well as dissatisfaction with the payment system and marketplace requirements.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • impact.com Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    538
    Features
    311
    Affiliate Marketing
    295
    User Interface
    295
    Helpful
    262
    Cons
    Not Intuitive
    160
    Learning Curve
    158
    Complexity
    145
    Poor Usability
    139
    Technical Issues
    134
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • impact.com features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.1
    8.1
    Integrations
    Average: 8.6
    8.5
    Loyalty Analytics
    Average: 8.8
    8.2
    Membership
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Impact
    Company Website
    Year Founded
    2008
    HQ Location
    Santa Barbara, CA
    Twitter
    @impactdotcom
    7,741 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,332 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Managing partnerships across multiple platforms kills efficiency and growth potential. impact.com eliminates this friction with the only comprehensive platform that unifies affiliate, creator, and

Users
  • CEO
  • Owner
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 67% Small-Business
  • 18% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Impact.com is a platform that provides solutions for managing and optimizing various types of partnerships, including affiliates, influencers, B2B, and commerce content publishers.
  • Reviewers frequently mention the platform's user-friendly interface, detailed reporting features, and the ability to manage influencers and their campaigns all in one platform, which aids in time management.
  • Users experienced issues with the platform's speed, complexity, and customer support, as well as dissatisfaction with the payment system and marketplace requirements.
impact.com Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
538
Features
311
Affiliate Marketing
295
User Interface
295
Helpful
262
Cons
Not Intuitive
160
Learning Curve
158
Complexity
145
Poor Usability
139
Technical Issues
134
View All Pros and Cons
impact.com features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.1
8.1
Integrations
Average: 8.6
8.5
Loyalty Analytics
Average: 8.8
8.2
Membership
Average: 8.8
Seller Details
Seller
Impact
Company Website
Year Founded
2008
HQ Location
Santa Barbara, CA
Twitter
@impactdotcom
7,741 Twitter followers
LinkedIn® Page
www.linkedin.com
3,332 employees on LinkedIn®
Tada
(78)4.5 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Tada (usetada.com) is a B2B2C loyalty & rewards platform that enables businesses to efficiently improve channel partner, customer and employee retention, build loyalty and drive growth. Tada's uni

    Users
    • Marketing
    Industries
    • Banking
    • Food & Beverages
    Market Segment
    • 50% Mid-Market
    • 27% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Tada features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 9.1
    8.8
    Integrations
    Average: 8.6
    8.2
    Loyalty Analytics
    Average: 8.8
    9.4
    Membership
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    TADA
    Year Founded
    2016
    HQ Location
    Peoria, Illinois
    Twitter
    @tada
    63 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    89 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Tada (usetada.com) is a B2B2C loyalty & rewards platform that enables businesses to efficiently improve channel partner, customer and employee retention, build loyalty and drive growth. Tada's uni

Users
  • Marketing
Industries
  • Banking
  • Food & Beverages
Market Segment
  • 50% Mid-Market
  • 27% Enterprise
Tada features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 9.1
8.8
Integrations
Average: 8.6
8.2
Loyalty Analytics
Average: 8.8
9.4
Membership
Average: 8.8
Seller Details
Seller
TADA
Year Founded
2016
HQ Location
Peoria, Illinois
Twitter
@tada
63 Twitter followers
LinkedIn® Page
www.linkedin.com
89 employees on LinkedIn®
Fielo
(29)4.5 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Software that helps brands digitally work with their partners, engage consumers, and motivate their own employees. Whether you are rewarding consumers for their purchase frequency, or incentivizing c

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 55% Enterprise
    • 38% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Fielo features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.1
    8.1
    Integrations
    Average: 8.6
    8.3
    Loyalty Analytics
    Average: 8.8
    8.9
    Membership
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Fielo
    Year Founded
    2013
    HQ Location
    Minneapolis, MN
    Twitter
    @Fielo_loyaltyUS
    7 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    25 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Software that helps brands digitally work with their partners, engage consumers, and motivate their own employees. Whether you are rewarding consumers for their purchase frequency, or incentivizing c

Users
No information available
Industries
No information available
Market Segment
  • 55% Enterprise
  • 38% Mid-Market
Fielo features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.1
8.1
Integrations
Average: 8.6
8.3
Loyalty Analytics
Average: 8.8
8.9
Membership
Average: 8.8
Seller Details
Seller
Fielo
Year Founded
2013
HQ Location
Minneapolis, MN
Twitter
@Fielo_loyaltyUS
7 Twitter followers
LinkedIn® Page
www.linkedin.com
25 employees on LinkedIn®
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7 Listings in Enterprise Loyalty Management Software Available

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