
I like that RXNT is continually upgrading and improving their software, their support is excellent and the software is easy to use Review collected by and hosted on G2.com.
Some of the small annoyances of the software is that any notes in the system continually pop up to address during claims processing, you cannot tell what office you are in while working within the system unless you hover over a small area which just recently changed, the insurance tab is difficult to use at times when adding or removing insurances. But these are minor annoyances. Also, there is slowness in the system when moving screen to screen or saving that I would like to see reduced. The slowness has improved over the recent months but needs to be reduced further. Review collected by and hosted on G2.com.
I like the convenience and being able to access my schedule through the app! It makes keeping track of my days and rescheduling as needed! Review collected by and hosted on G2.com.
I dislike some of the bugs. I dislike how we get multiple copies of superbills if that patient has been rescheduled multiple times (it prints off every reschedule time...)
I dislike how the notes are not always editable.
I dislike how the help desk does not provide the most adequate help with issues and get redirected multiple times. Review collected by and hosted on G2.com.
Entering billing, insurance & patient data is simple. Review collected by and hosted on G2.com.
The availability to easily review patient payment history and the reports are not set up as user friendly as other software I have used in the past. Customer service.
I have had 2 different times I have put in tickets for glitches that my RXNT representative could not figure out why they were happening and when a ticket is put in it has taken over a month or more to get them resolved, and I am not followed up with in between to let me know it is still being worked on. I have to reach out weekly to get a status. Review collected by and hosted on G2.com.
That the entire team is on board with your success. From sales through training and implementation everyone is knowledgeable and professional and truly understands their positions in the overall process. Review collected by and hosted on G2.com.
The set up process with having providers to do each step of the enrollment is a bit cumbersome. Review collected by and hosted on G2.com.
The convenience of integrated EHR, prescribing and scheduling. Review collected by and hosted on G2.com.
Many features are slow or buggy. Some of the interface is cluttered and counterintuitive, and various things break or malfunction unpredictably. This generally creates mild annoyance but does not interfere with my workflow. Review collected by and hosted on G2.com.
Originally limited in scope and options but with a full service. In the next three years they have gotten better with more coverage. Now getting follow up sooner and they can solve the issues within a few hours. Review collected by and hosted on G2.com.
Changes in the forms with no way to keep what was already entered but will retain with the newer software. Review collected by and hosted on G2.com.
That its easy to use. Design and flow is simple, yet has all information needed. Review collected by and hosted on G2.com.
That you cannot have more than one page open at a time. That it times out quickly. That the billing cannot be accessed on a tablet. Review collected by and hosted on G2.com.
I don't like RXNT for some reason, is very difficult for the billing side. Review collected by and hosted on G2.com.
I don't like the ways, that I have to rune the reports, that all the times I have to go back a create the same criteria. I don't like the ways that the electronic remittance are reader into the system. Costumer support are not well prepare. Review collected by and hosted on G2.com.
I like that it’s simple to use and gives me more flexibility in helping in the management of medical practice. Review collected by and hosted on G2.com.
I think there are a few semantics of superbill creation that could be adjusted Review collected by and hosted on G2.com.
There are such a significant number of advantages, I don't know where to begin. The staff at RxNT is awesome. I can call them and get right through. I can email them and they will react inside minutes. The program itself is incredible! It is anything but difficult to explore. You don't need to invest hours hunting down reports or settings. Everything is in that spot. The planning is so natural. I simply completed an instructional course yesterday on the planning, for one of my workplaces, and the whole staff enjoyed it such a great amount of superior to anything what they had previously. They remarked on how much better it was to plan a patient and the checking in process. The charging side of the program is extremely pleasant as well. There are methodology large scale's (exceptionally useful) and hunting down an analysis code couldn't be less demanding. Every single other program I have been on, you need to know the correct medicinal term to seek. RxNT by one means or another figured out how to program the analyses with the goal that anybody, at any level of therapeutic phrasing, can discover precisely the correct code. It has even revealed to me a few times that I required an extra conclusion code dependent on what I had entered. No other program I've utilized as done that. When we previously agreed to accept RxNT we were informed that we could begin sending claims instantly on the littler protections however that it would be 3-5 weeks for the greater payers. I was getting ERA's from these greater payers inside 10 days. The clearinghouse individuals were in steady contact with me and sent me week by week reports so I knew precisely where my payers were all the while. RxNT is dissimilar to some other charging program. What's more, their staff is additionally dissimilar to some other charging program staff. The staff at RxNT resemble no other staff I've experienced. They truly take pride in what they do and treat you like family. It is a fantastic software. Review collected by and hosted on G2.com.
Specialists who have a place with my Functional or Integrative clan will, when utilizing RxNT end up every now and again visiting the Utilities/Medication Management include frequently to develop their very own rundown of solutions that are both diverse by more custom-made than RxNT's "behind the counter" choices. Your promoting will profit by criticism from the information demonstrating that sort of utilization and your staff should discover approaches to gain admittance to those choices without sending them out behind the Utilities heap of wood to an interface that ought to be simpler to utilize particularly with regards to creating sigs that can be all the more effortlessly re-utilized for, say, intensified HRT blends of E2, E3, DHEA, Pregnenolone, Progesterone and Testosterone. This should be possible without terrifying customary specialists however it will take some artfulness with respect to your outline group to shield traditional eyes turned away from supplements and nutriceutcals. On another point the thought that professionally prescribed medications are genuine drug and the other stuff is sketchy, best case scenario or the fiend's work even under the least favorable conditions will blur in the coming age of specialists who will welcome the possibility that everything in the patient's arrangement merits the title of "solution" so. The exceptional status of physician recommended drugs is justifiable with regards to controlled substances. It ought to be comprehended as "extraordinary" as for some different pharmaceuticals since they are unsafe. Regular substances are frequently considerably more grounded in the feeling of advancing recuperating and ought to have a status on your site that is predictable with that reality. The way that your agenda does exclude Functional Medicine or Integrative Medicine or Functional/Integrative Medicine for "Industry" ought to be revised. There are heaps of us over here and all the more coming. At any rate it would be a decent showcasing instrument to think about what we do. Review collected by and hosted on G2.com.
I like that when it comes to needing to take care of something I know how the system works and it’s always cooperative Review collected by and hosted on G2.com.
With it being so advanced it does have its faults but only when it’s crashing during poor weather. Review collected by and hosted on G2.com.