# Best Medical Billing Software *By [Emma Stein](https://research.g2.com/insights/author/emma-stein)* Medical billing software is used by medical organizations to create and manage invoices for the services they provide. Healthcare institutions require industry-specific billing features, as medical invoicing varies according to patient diagnostic, treatment, and healthcare coverage. Medical billing software ensures compliance with healthcare regulations like the Health Insurance Portability and Accountability Act (HIPAA). Additionally, these solutions can enhance the accuracy and speed of the billing process for healthcare organizations. Some advanced solutions also provide functionality for revenue management or profitability analysis. Medical billing software must integrate with medical practice management software, which holds patient information, and accounting software, which processes payments. Integration with benefit carriers is also necessary for electronic invoices or claim submissions. Some [medical billing companies](https://www.g2.com/categories/medical-billing-companies) sell their own software and provide a range of outsourced medical billing and revenue cycle management services like insurance verification, prior authorization, medical coding, claim submissions, patient billing, collections, denial management, electronic claim submission, and accounts receivable management. To qualify for inclusion in the Medical Billing category, a product must: - Generate invoices for multiple treatments, medication, radiology, or lab tests - Send bills electronically to patients, other medical providers, or insurance companies - Manage the claim process from capture to reimbursement - Include features for automated matching between invoices and orders ## G2 Grid® for Medical Billing Software ![G2 Grid® for Medical Billing Software plotting products by satisfaction and market presence](https://www.g2.com/categories/medical-billing/grids.png?focus%5B%5D=154579&focus%5B%5D=65001&focus%5B%5D=166670&focus%5B%5D=44691&focus%5B%5D=1203106&focus%5B%5D=4252&focus%5B%5D=140008&focus%5B%5D=30748) Highlighted products: Carepatron, TriZetto Facets, SPRY, ClinicMind, Prompt Health, Tebra (previously Kareo + PatientPop), ModMed, and Phreesia. Underlying data: [Grid® JSON](https://www.g2.com/categories/medical-billing/grids.json?focus%5B%5D=carepatron&focus%5B%5D=trizetto-facets&focus%5B%5D=spry-spry&focus%5B%5D=clinicmind-clinicmind&focus%5B%5D=prompt-health&focus%5B%5D=tebra-previously-kareo-patientpop&focus%5B%5D=modmed&focus%5B%5D=phreesia) ## How Many Medical Billing Software Products Does G2 Track? **Total Products under this Category:** 218 ### Category Stats (Jul 2026) - **Average Rating**: 4.11/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: Zelis (+1.5%) - Among all products in this category, Zelis recorded the largest rating increase compared to last month *Last updated: July 09, 2026* ## How Does G2 Rank Medical Billing Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 3,500+ Authentic Reviews - 218+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Medical Billing Software Is Best for Your Use Case? - **Leader:** [Carepatron](https://www.g2.com/products/carepatron/reviews) - **Highest Performer:** [ClinicMind](https://www.g2.com/products/clinicmind-clinicmind/reviews) - **Easiest to Use:** [Carepatron](https://www.g2.com/products/carepatron/reviews) - **Top Trending:** [SPRY](https://www.g2.com/products/spry-spry/reviews) - **Best Free Software:** [Carepatron](https://www.g2.com/products/carepatron/reviews) --- **Sponsored** ### StoriiCare StoriiCare is an AI-powered EHR and care management platform for adult day care centers, assisted living providers, and care homes. Trusted by over 300 care providers across 11 countries, it combines clinical documentation, private pay and Medicaid billing, and family engagement in one easy-to-use system. Care staff use StoriiCare to document care digitally, replacing paper records and reducing administrative time. Administrators gain real-time oversight across their organization. Families stay informed and connected to their loved ones through activity updates and shared care profiles. StoriiCare includes Skye, a built-in AI agent designed for care environments. Skye helps staff draft progress notes, identifies patterns in care data, and guides teams through documentation workflows. No technical expertise is required. On the clinical side, StoriiCare covers the full care lifecycle. Teams can complete care assessments, manage individualized care plans, record medication administration, log ADLs, write progress notes, and report incidents and falls. Every record is stored securely and accessible in real time. For billing, StoriiCare supports both private pay and Medicaid reimbursement. Providers can generate invoices, track attendance, manage authorization limits, and produce documentation needed for claims, all within the same platform used for care delivery. StoriiCare is used by adult day programs, memory care communities, residential care homes, and other community-based providers. It is recognized by Software Advice as Most Recommended and Best Customer Support, and is known for its ease of use, 50-plus features, and responsive support team. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=441&secure%5Bchosen_at%5D=2026-07-10T02%3A12%3A54Z&secure%5Bdisplayable_resource_id%5D=441&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=441&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=53002&secure%5Bresource_id%5D=441&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fmedical-billing&secure%5Btoken%5D=ae33cd43480858f64352934f33917701542627dc0804aa04756a2c2224917391&secure%5Burl%5D=https%3A%2F%2Fstoriicare.com%2Fdemo&secure%5Burl_type%5D=book_demo) --- ## What Are the Top-Rated Medical Billing Software Products in 2026? ### 1. [Carepatron](https://www.g2.com/products/carepatron/reviews) Carepatron is a comprehensive practice management software solution designed to assist healthcare teams in effectively managing their operations and enhancing patient care. This platform caters to a wide range of healthcare professionals, including solo practitioners and larger teams, by providing an integrated suite of tools that streamline various aspects of practice management. Targeted at healthcare providers who seek to optimize their workflows, Carepatron offers functionalities such as online booking, electronic health records, task management, note-taking, secure messaging, video consultations, and artificial intelligence features. This all-in-one solution is particularly beneficial for practitioners looking to reduce administrative burdens and focus more on patient care. By centralizing these essential functions, Carepatron allows healthcare teams to operate more efficiently, regardless of their size or specialization. One of the standout features of Carepatron is its user-friendly interface, which allows for easy customization. Healthcare providers can tailor the software to meet their specific needs with just a few clicks, ensuring that the system aligns with their practice's unique workflows. This flexibility is crucial for practices that may have varying requirements based on their patient demographics or service offerings. Additionally, the platform's design promotes seamless communication among team members, enhancing collaboration and improving overall service delivery. Carepatron also prioritizes patient engagement by facilitating online booking and secure messaging, which can lead to increased patient satisfaction and retention. The inclusion of video consultation capabilities further expands access to care, allowing practitioners to reach patients who may have difficulty attending in-person appointments. By integrating these features, Carepatron not only enhances operational efficiency but also contributes to better health outcomes for patients. In summary, Carepatron stands out in the practice management software category by combining a robust set of features with an emphasis on ease of use and customization. Its ability to serve a diverse range of healthcare providers while promoting efficient practice management and improved patient care makes it a valuable tool for any healthcare team looking to enhance their operational effectiveness. **Average Rating:** 4.5/5.0 **Total Reviews:** 544 **How Do G2 Users Rate Carepatron?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.5/10) - **Ease of Admin:** 9.0/10 (Category avg: 8.4/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 9.0/10 (Category avg: 10/10) - **How long did it take to go live?:** 0.2/10 (Category avg: 3.1/10) **Who Is the Company Behind Carepatron?** - **Seller:** [Carepatron](https://www.g2.com/sellers/carepatron) - **Company Website:** https://www.carepatron.com - **Year Founded:** 2018 - **HQ Location:** 408 W 14th Street New York, NY 10014 - **Twitter:** @CarepatronHQ (292 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/carepatron (51 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Therapist, Owner - **Top Industries:** Mental Health Care, Health, Wellness and Fitness - **Company Size:** 91% Small-Business, 3% Mid-Market #### What Are Carepatron's Pros and Cons? **Pros:** - Ease of Use (111 reviews) - Affordable (57 reviews) - User Interface (53 reviews) - Setup Ease (49 reviews) - Helpful (47 reviews) **Cons:** - Limited Features (40 reviews) - Missing Features (33 reviews) - Billing Issues (22 reviews) - Technical Issues (22 reviews) - Limited Customization (21 reviews) ### What Do G2 Reviewers Say About Carepatron? *AI-generated summary from verified user reviews* **Pros:** - Users praise Carepatron for its **simplicity and ease of use** , making client management efficient and convenient. - Users value the **affordability** of Carepatron, making it an ideal choice for budget-conscious professionals. - Users appreciate the **intuitive design** of Carepatron, which simplifies appointment booking and enhances client engagement effortlessly. - Users find the **setup ease** of Carepatron incredibly smooth, making it ideal for startups and new practices. - Users highlight the **extremely helpful staff** of Carepatron, ensuring a positive and supportive experience throughout. **Cons:** - Users express frustration with **limited features** of Carepatron, highlighting inefficiencies and lack of customization in key tools. - Users find the **lack of essential features** frustrating, expressing the need for improvements in automation and billing. - Users are frustrated by the **limited payment processing options** available, wishing for more flexibility in billing systems. - Users experience significant **technical issues** with Carepatron, emphasizing challenges with AI functionality and integration difficulties. - Users express dissatisfaction due to **limited customization options** , making it difficult to tailor Carepatron to their specific needs. #### What Are Recent G2 Reviews of Carepatron? **"[Easy Templates Simplify Case Assessments](https://www.g2.com/survey_responses/carepatron-review-13051702)"** **Rating:** 4.0/5.0 stars *— Belle K.* [Read full review](https://www.g2.com/survey_responses/carepatron-review-13051702) --- **"[Beautiful, Functional Platform With Great AI Tools and Fabulous Support](https://www.g2.com/survey_responses/carepatron-review-13033877)"** **Rating:** 5.0/5.0 stars *— Rashad G.* [Read full review](https://www.g2.com/survey_responses/carepatron-review-13033877) --- ### 2. [TriZetto Facets](https://www.g2.com/products/trizetto-facets/reviews) Facets is a modular system integrating consumer, care, claims and revenue management to help organizations meet their business goals. **Average Rating:** 4.3/5.0 **Total Reviews:** 16 **Who Is the Company Behind TriZetto Facets?** - **Seller:** [Cognizant](https://www.g2.com/sellers/cognizant) - **Year Founded:** 1994 - **HQ Location:** Teaneck, NJ - **Twitter:** @Cognizant (707,793 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1680/ (362,678 employees on LinkedIn®) - **Ownership:** NASDAQ:CTSH **Who Uses This Product?** - **Top Industries:** Insurance - **Company Size:** 47% Mid-Market, 29% Enterprise #### What Are Recent G2 Reviews of TriZetto Facets? **"[Facets modules are centered around the Digital 360 suite](https://www.g2.com/survey_responses/trizetto-facets-review-8688979)"** **Rating:** 5.0/5.0 stars *— Abhilash V.* [Read full review](https://www.g2.com/survey_responses/trizetto-facets-review-8688979) --- **"[It’s an excellent company](https://www.g2.com/survey_responses/trizetto-facets-review-8876140)"** **Rating:** 5.0/5.0 stars *— Mayank A.* [Read full review](https://www.g2.com/survey_responses/trizetto-facets-review-8876140) --- #### What Are G2 Users Discussing About TriZetto Facets? - [What is facets configuration?](https://www.g2.com/discussions/what-is-facets-configuration) - [What is facets workflow?](https://www.g2.com/discussions/what-is-facets-workflow) - [Does TriZetto own facets?](https://www.g2.com/discussions/does-trizetto-own-facets) - [What is TriZetto facets software?](https://www.g2.com/discussions/what-is-trizetto-facets-software) ### 3. [SPRY](https://www.g2.com/products/spry-spry/reviews) SPRY: The Fastest-Growing AI-Powered EMR & Billing Platform for Rehab Therapy SPRY isn’t just an EMR—it’s your practice partner. Built specifically for physical therapy clinics, SPRY helps reduce admin costs, increase patient visits, and maximize reimbursements. Its AI-powered, fully integrated platform is designed to enhance efficiency, minimize administrative burdens, improve patient care, and support future-proofing your practice. Why SPRY? Whether you're a clinic owner, physical therapist, clinic manager, billing specialist, or front desk staff, SPRY provides an end-to-end solution that simplifies everything from patient scheduling to automated billing. Our customizable workflows, intuitive interface, and real-time automation empower clinics to operate with confidence and efficiency. Most PT platforms claim to be end-to-end but lack seamless module integration, leaving clinics to deal with inefficiencies and workarounds. With the vision to eliminate these gaps, SPRY provides a truly all-in-one solution that streamlines workflows and ensures everything works effortlessly together. Key Features ✔ AI-Powered Documentation – AI Scribe enables real-time note-taking and seamlessly converts notes into structured SOAP templates. ✔ Automated Billing & Claim Management – Pre-authorization, eligibility verification, claim scrubbing, & Medicare compliance ✔ Real-Time Business Intelligence (BI) Dashboard – Data-driven insights for revenue and performance tracking, with the ability to ask queries in simple language ✔ Seamless Patient Engagement – Online scheduling, digital onboarding, Kiosk check-in & HIPAA-compliant patient portal ✔ Operational Efficiency – AI Fax, automated alerts & co-sign functionality for compliance Powering the Future of Physical Therapy SPRY is backed by industry experts, innovative technology, and deep clinical insights, making it the go-to platform for rehab therapy clinics looking to grow, optimize operations, and improve patient outcomes. **Average Rating:** 4.6/5.0 **Total Reviews:** 78 **How Do G2 Users Rate SPRY?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.5/10) - **Ease of Admin:** 9.0/10 (Category avg: 8.4/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 5.4/10 (Category avg: 10/10) - **How long did it take to go live?:** 1.1/10 (Category avg: 3.1/10) **Who Is the Company Behind SPRY?** - **Seller:** [SPRY](https://www.g2.com/sellers/spry) - **Year Founded:** 2021 - **HQ Location:** Wilmington, US - **LinkedIn® Page:** https://www.linkedin.com/company/sprypt/ (240 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Physical Therapist, Owner - **Top Industries:** Health, Wellness and Fitness, Medical Practice - **Company Size:** 84% Small-Business, 16% Mid-Market #### What Are SPRY's Pros and Cons? **Pros:** - Ease of Use (45 reviews) - Customer Support (28 reviews) - Efficiency (27 reviews) - Helpful (25 reviews) - Billing (19 reviews) **Cons:** - Technical Issues (10 reviews) - Slow Performance (9 reviews) - Data Management Issues (7 reviews) - Limited Features (7 reviews) - Software Bugs (7 reviews) ### What Do G2 Reviewers Say About SPRY? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of Spry, appreciating its intuitive design and seamless functionality across devices. - Users commend the **outstanding customer support** of SPRY, significantly enhancing their practice experience and efficiency. - Users commend the **efficiency** of SPRY, significantly speeding up documentation and improving overall productivity. - Users appreciate Spry for its **outstanding customer support** and user-friendly interface that enhances practice efficiency. - Users value the **ease and automation of the billing process** , enhancing efficiency throughout their practice. **Cons:** - Users report **frequent technical issues** with SPRY, including glitches and slow AI processing affecting productivity. - Users experience **slow performance** with SPRY, noting delays in AI note-generation and frequent loading issues. - Users experience **data management issues** with SPRY, including difficulties in follow-up workflows and kiosk functionality. - Users find the **limited features** of SPRY lacking, particularly in follow-up workflows and authorization tracking. - Users report **software bugs** in SPRY, including slow loading times and minor glitches that are being addressed. #### What Are Recent G2 Reviews of SPRY? **"[Clean UI and Fast, Efficient Billing That Helps Close Claims Faster](https://www.g2.com/survey_responses/spry-review-12647308)"** **Rating:** 4.5/5.0 stars *— Brady J.* [Read full review](https://www.g2.com/survey_responses/spry-review-12647308) --- **"[Spry’s Intuitive Design and Hands-On Support Transformed Our Clinic Workflow](https://www.g2.com/survey_responses/spry-review-12543807)"** **Rating:** 5.0/5.0 stars *— Trina S.* [Read full review](https://www.g2.com/survey_responses/spry-review-12543807) --- ### 4. [ClinicMind](https://www.g2.com/products/clinicmind-clinicmind/reviews) Payers have a playbook. Deny first. Delay second. Downcode third. Then audit, consolidate, and repeat — collecting float on every dollar your practice earned but hasn't been paid. They win when your practice runs on disconnected software. A billing platform that doesn't talk to your EHR. A patient portal nobody uses. Credentialing in a spreadsheet. Scheduling in one system, documentation in another. Every gap in your workflow is a gap in your defense — and payers know exactly where to find it. That's the Frankenstack. And it's costing independent practices $40,000–$90,000 a year in denied claims, unbilled encounters, and revenue that was earned but never collected. ClinicMind was built to close those gaps — not with another point solution, but with one unified platform that connects every part of your practice into a single system payers can't exploit. No clinician should suffer burnout or be cheated out of their hard-earned reimbursements by systems that were never designed to work together. We unify EHR, revenue cycle management, billing, patient engagement, scheduling, credentialing, and payments. One platform. One support team. One growth engine. The results speak for themselves. ClinicMind is the #1-rated chiropractic EHR on G2, earned 35 G2 badges in 2025, and was named the top-ranked chiropractic EHR and practice management solution by Black Book Research. Practices that switch to ClinicMind report faster documentation, fewer denials, more predictable revenue, and time back in their day. We're here to give independent practice owners their independence back. Thousands of practices across chiropractic, mental health, and multidisciplinary care already have. Integrated software: EHR (with mobile app) · Billing platform · Practice management · Patient portal · Credentialing · AIScribe (AI-assisted documentation) Integrated services: Managed billing · Credentialing · Coding · Prior authorization · PatientHub (patient engagement & reactivation) **Average Rating:** 4.6/5.0 **Total Reviews:** 226 **How Do G2 Users Rate ClinicMind?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.5/10) - **Ease of Admin:** 8.8/10 (Category avg: 8.4/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 7.9/10 (Category avg: 10/10) - **How long did it take to go live?:** 0.6/10 (Category avg: 3.1/10) **Who Is the Company Behind ClinicMind?** - **Seller:** [ClinicMind](https://www.g2.com/sellers/clinicmind) - **Company Website:** https://clinicmind.com/ - **Year Founded:** 2000 - **HQ Location:** Belleair Bluffs, US - **Twitter:** @WeAreClinicMind (118 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/clinicmind/ (355 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Office Manager, Chiropractor - **Top Industries:** Health, Wellness and Fitness, Medical Practice - **Company Size:** 93% Small-Business, 4% Mid-Market #### What Are ClinicMind's Pros and Cons? **Pros:** - Helpful (48 reviews) - Customer Support (43 reviews) - Ease of Use (40 reviews) - Training (25 reviews) - Training Resources (25 reviews) **Cons:** - Billing Issues (11 reviews) - Learning Curve (9 reviews) - Poor Navigation (9 reviews) - Complex Navigation (6 reviews) - Learning Difficulty (6 reviews) ### What Do G2 Reviewers Say About ClinicMind? *AI-generated summary from verified user reviews* **Pros:** - Users find the **exceptional customer service** at ClinicMind very helpful for transition and support throughout the process. - Users value the **excellent customer support** from ClinicMind, receiving timely and appropriate assistance for their needs. - Users value the **ease of use** of ClinicMind, simplifying workflows and enhancing teamwork with comprehensive training. - Users praise the **effective training** by Aziz, enhancing their skills in using ClinicMind efficiently. - Users value the **effective training resources** provided by ClinicMind, enhancing their onboarding experience and ease of use. **Cons:** - Users often face **billing issues** with ClinicMind, including duplicate charges and difficulty communicating with the billing team. - Users experience a challenging **learning curve** with ClinicMind due to poor training on new features and complex processes. - Users experience **poor navigation** , particularly in mobile charting and transitioning between documentation and patient records. - Users experience **complex navigation** challenges with ClinicMind, making it difficult to locate information and utilize features effectively. - Users find **learning ClinicMind challenging** due to poor training on new features and complicated documentation. #### What Are Recent G2 Reviews of ClinicMind? **"[ClinicMind’s Superb Support and Proactive Updates](https://www.g2.com/survey_responses/clinicmind-review-12954754)"** **Rating:** 5.0/5.0 stars *— Esmeralda C.* [Read full review](https://www.g2.com/survey_responses/clinicmind-review-12954754) --- **"[Productive ClinicMind Support That Streamlined Our Care Plan and Payments](https://www.g2.com/survey_responses/clinicmind-review-12925285)"** **Rating:** 5.0/5.0 stars *— Michelle S.* [Read full review](https://www.g2.com/survey_responses/clinicmind-review-12925285) --- ### 5. [Prompt Health](https://www.g2.com/products/prompt-health/reviews) More than an EMR. Prompt is the AI-powered Electronic Medical Record (EMR) and practice management platform for physical therapy, occupational therapy, speech-language pathology, pediatric, and chiropractic practices. Most EMRs store your data. Prompt acts on it. Before the visit, in the room, and after the visit, Prompt handles the work between your decisions and pauses when your judgment matters. You stay in control. AI handles everything between. Thousands of practices have switched to Prompt and the results are proven. 15-20 more visits per provider per month. $32K in annual revenue per clinician. 35% lower provider attrition. AI built on 9 years of clean, rehab-specific data across 100M+ visits and proven in real PT, OT, SLP, and chiropractic practices. Prompt unifies documentation, scheduling, billing, patient engagement, and analytics into one platform. No disconnected systems. No duplicate data entry. A clearer picture of how your practice is performing and a team invested in helping you grow. Core capabilities: • EMR + practice management: Documentation, scheduling, billing, and compliance in one platform, built for PT, OT, SLP, pediatrics, and chiropractic practices. • AI documentation assistance: 92% of notes completed during work hours. Clinicians finish faster and leave on time. • Coding intelligence: Real-time coding support that increases functional CPT usage and recaptures revenue practices are currently leaving behind. • Patient engagement: Digital intake, automated reminders, and outcomes tracking keep schedules full and patients coming back. • Analytics: Real-time reporting across productivity, revenue, and documentation compliance for single-location clinics and multi-site organizations. Proven results driving thousands of practices to Prompt: • 15-20 more visits per provider per month after switching from legacy systems. • +18-20 point improvement in CPT coding accuracy. • $32K in additional annual revenue per clinician. • 92% of documentation completed during work hours. 1 full day cut from note sign-off time. • 35% lower provider attrition. 45% fewer notes completed after hours. We are more than an EMR. We are the team behind your team: a clinician, a biller, an analyst, and a success rep assigned to your practice. Career Connection. 75+ university partnerships. Capitol Hill advocacy. Free business reviews. Because your success is how we grow. Other practices are getting squeezed by falling reimbursements and tightening compliance. Prompt practices are growing. That’s the difference. **Average Rating:** 4.9/5.0 **Total Reviews:** 80 **How Do G2 Users Rate Prompt Health?** - **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 8.5/10) - **Ease of Admin:** 9.3/10 (Category avg: 8.4/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 5.2/10 (Category avg: 10/10) - **How long did it take to go live?:** 1.2/10 (Category avg: 3.1/10) **Who Is the Company Behind Prompt Health?** - **Seller:** [Prompt Therapy Solutions](https://www.g2.com/sellers/prompt-therapy-solutions) - **Company Website:** https://www.prompthealth.com/ - **Year Founded:** 2017 - **HQ Location:** Hoboken, New Jersey - **LinkedIn® Page:** https://www.linkedin.com/company/promptemr/ (344 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Office Manager, Owner - **Top Industries:** Health, Wellness and Fitness, Hospital & Health Care - **Company Size:** 64% Small-Business, 36% Mid-Market #### What Are Recent G2 Reviews of Prompt Health? **"[Revolutionizes Clinic Efficiency for Therapists, Patients, Administrators, Billing, and Owners](https://www.g2.com/survey_responses/prompt-health-review-12002452)"** **Rating:** 5.0/5.0 stars *— Whitney T.* [Read full review](https://www.g2.com/survey_responses/prompt-health-review-12002452) --- **"[All-in-One Clinic Management with Reliable Performance](https://www.g2.com/survey_responses/prompt-health-review-12052003)"** **Rating:** 5.0/5.0 stars *— Kathy D.* [Read full review](https://www.g2.com/survey_responses/prompt-health-review-12052003) --- ### 6. [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) Tebra is an all-in-one EHR and practice management platform designed for independent healthcare practices. The platform includes certified electronic health records, clinical charting, electronic prescribing, lab ordering, scheduling, billing, and claims management, telehealth, and patient engagement tools within a single, integrated system. Rather than relying on disconnected add-ons, Tebra provides native workflows that support care delivery, operations, and patient experience in one platform. The solution is purpose-built to help small and mid-sized practices improve efficiency, reduce administrative complexity, and manage day-to-day operations within one system. **Average Rating:** 4.1/5.0 **Total Reviews:** 255 **How Do G2 Users Rate Tebra (previously Kareo + PatientPop)?** - **Has the product been a good partner in doing business?:** 8.2/10 (Category avg: 8.5/10) - **Ease of Admin:** 8.5/10 (Category avg: 8.4/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) - **How long did it take to go live?:** 1.1/10 (Category avg: 3.1/10) **Who Is the Company Behind Tebra (previously Kareo + PatientPop)?** - **Seller:** [Tebra](https://www.g2.com/sellers/tebra) - **Company Website:** https://www.tebra.com/ - **HQ Location:** Corona del Mar, US - **Twitter:** @TebraOfficial (11,001 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/tebra/ (1,054 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, Office Manager - **Top Industries:** Medical Practice, Hospital & Health Care - **Company Size:** 86% Small-Business, 11% Mid-Market #### What Are Tebra (previously Kareo + PatientPop)'s Pros and Cons? **Pros:** - Ease of Use (9 reviews) - Customer Support (4 reviews) - Efficiency (4 reviews) - Features (4 reviews) - Customizability (3 reviews) **Cons:** - Limited Features (5 reviews) - Inadequate Reporting (4 reviews) - Inefficiency (4 reviews) - Billing Issues (3 reviews) - Inefficient Reporting (3 reviews) ### What Do G2 Reviewers Say About Tebra (previously Kareo + PatientPop)? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **user-friendly interface** of Tebra, making tasks quick and simple to complete. - Users appreciate the **responsive customer support** of Tebra, with effective assistance and quick issue resolution. - Users value the **efficient management** capabilities of Tebra, simplifying tasks for seamless medical billing processes. - Users appreciate the **user-friendly app** of Tebra, benefiting from its AI notes and seamless integration. - Users value the **high customizability** of Tebra, appreciating the variety of templates and customizable reports available. **Cons:** - Users find the **limited features** of Tebra restrictive, particularly in filtering, sorting, and billing functionalities. - Users express concerns about **inadequate reporting** , needing to manually combine data and dealing with duplicate information. - Users find the **inefficiency** in Tebra due to excessive clicking and slow implementation of necessary changes. - Users face **billing issues** with Tebra, including slow claims processing and frustrations with patient case management. - Users find the **reporting inefficient** , requiring manual data exports and lacking necessary customization options. #### What Are Recent G2 Reviews of Tebra (previously Kareo + PatientPop)? **"[Easy Charge Capture for Accurate Coding](https://www.g2.com/survey_responses/tebra-previously-kareo-patientpop-review-12731619)"** **Rating:** 5.0/5.0 stars *— Belinda C.* [Read full review](https://www.g2.com/survey_responses/tebra-previously-kareo-patientpop-review-12731619) --- **"[Easy to use!](https://www.g2.com/survey_responses/tebra-previously-kareo-patientpop-review-7710720)"** **Rating:** 5.0/5.0 stars *— Dawn P.* [Read full review](https://www.g2.com/survey_responses/tebra-previously-kareo-patientpop-review-7710720) --- #### What Are G2 Users Discussing About Tebra (previously Kareo + PatientPop)? - [How much is PatientPop monthly?](https://www.g2.com/discussions/how-much-is-patientpop-monthly) - [Is kareo a clearinghouse?](https://www.g2.com/discussions/is-kareo-a-clearinghouse) - 1 comment - [Is PatientPop a CRM?](https://www.g2.com/discussions/is-patientpop-a-crm) - [How much does kareo cost?](https://www.g2.com/discussions/how-much-does-kareo-cost) - 1 comment - [How is PatientPop different?](https://www.g2.com/discussions/how-is-patientpop-different) ### 7. [ModMed](https://www.g2.com/products/modmed/reviews) At ModMed®, we empower our customers with an integrated, AI-powered suite of software and services designed to support the clinical, operational, and financial aspects of their practice. Our on-staff physicians collaborate closely with our software engineers to develop intelligent, specialty-specific solutions for allergy, dermatology, gastroenterology, OBGYN, ophthalmology, orthopedics, otolaryngology, pain management, plastic surgery, podiatry, and urology practices—as well as ambulatory surgery centers for ophthalmology and gastroenterology. This physician-led approach allows us to embed deep medical domain expertise into our technology, helping address the specific challenges practices face across a wide range of specialties. Our flagship product EMA®, a cloud-based electronic health records system, adapts to each doctor’s style of practice, remembering preferences and automatically suggesting exam notes and suggested billing codes. When used on a tablet, EMA offers special touch and swipe gestures to rapidly build patient profiles, diagnoses, treatment programs and billing. EMA integrates seamlessly with our full range of products and services—including Practice Management, Revenue Cycle Management, Telehealth, Inventory Management, and patient engagement tools such as online payments and scheduling. Together, these solutions form an intelligent, all-in-one system that helps eliminate departmental silos, enhances team collaboration, and improves visibility across the entire practice. The Result With our AI-powered, cloud-based platform and mobile touch-screen capabilities, ModMed’s intuitive end-to-end system helps physicians save time on administrative tasks and focus more on what matters most—delivering better patient outcomes. **Average Rating:** 4.5/5.0 **Total Reviews:** 361 **How Do G2 Users Rate ModMed?** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.5/10) - **Ease of Admin:** 8.3/10 (Category avg: 8.4/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 7.5/10 (Category avg: 10/10) - **How long did it take to go live?:** 2.2/10 (Category avg: 3.1/10) **Who Is the Company Behind ModMed?** - **Seller:** [ModMed](https://www.g2.com/sellers/modmed) - **Company Website:** https://www.modmed.com/ - **Year Founded:** 2010 - **HQ Location:** Boca Raton, Florida - **Twitter:** @modmed (4,166 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1133049/ (2,323 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Practice Manager, Medical Assistant - **Top Industries:** Medical Practice, Hospital & Health Care - **Company Size:** 45% Small-Business, 28% Mid-Market #### What Are ModMed's Pros and Cons? **Pros:** - Ease of Use (166 reviews) - Efficiency (121 reviews) - Workflow Efficiency (68 reviews) - Product Satisfaction (59 reviews) - Setup Ease (57 reviews) **Cons:** - Poor System Functionality (27 reviews) - Missing Features (26 reviews) - Difficult Setup (24 reviews) - Limited Features (24 reviews) - Inadequate Reporting (22 reviews) ### What Do G2 Reviewers Say About ModMed? *AI-generated summary from verified user reviews* **Pros:** - Users find ModMed to be **incredibly user-friendly** , streamlining charting and documentation for dermatology practices with ease. - Users value the **efficiency** of ModMed, enjoying streamlined processes and improved workflows in their dermatology practices. - Users commend ModMed for its **workflow efficiency** , consolidating essential functions and enhancing practice operations seamlessly. - Users praise the **tailored specialization for dermatology** in ModMed, which enhances workflow and operational efficiency significantly. - Users love the **easy initial setup** of ModMed, which leads to a smooth transition and efficient workflow. **Cons:** - Users face **poor system functionality** in ModMed, complicating accessioning and causing inconsistencies in data and tracking. - Users find **missing features** in ModMed frustrating, desiring more customization and essential functionalities for improved usability. - Users report a **difficult setup** for ModMed, finding the initial process extensive and challenging, especially for newcomers. - Users express concern over **limited features** in ModMed, finding some functionalities underdeveloped and lacking accessibility. - Users experience **inadequate reporting** features, highlighting inefficiencies and inconsistencies across multiple data outputs. #### What Are Recent G2 Reviews of ModMed? **"[Easy-to-Use, Dependable EHR That Keeps Documentation Efficient](https://www.g2.com/survey_responses/modmed-review-12939506)"** **Rating:** 4.5/5.0 stars *— Alisha J.* [Read full review](https://www.g2.com/survey_responses/modmed-review-12939506) --- **"[All-in-One ModMed Platform That Streamlines Check-In and Saves Time](https://www.g2.com/survey_responses/modmed-review-12914418)"** **Rating:** 5.0/5.0 stars *— Berenice A.* [Read full review](https://www.g2.com/survey_responses/modmed-review-12914418) --- #### What Are G2 Users Discussing About ModMed? - [What do you like most about ModMed for healthcare management, and what would you suggest improving?](https://www.g2.com/discussions/what-do-you-like-most-about-modmed-for-healthcare-management-and-what-would-you-suggest-improving) - [What is ModMed used for?](https://www.g2.com/discussions/what-is-modmed-used-for) - 1 comment - [What is Modmed boost?](https://www.g2.com/discussions/what-is-modmed-boost) - 1 comment - [What is EMA software?](https://www.g2.com/discussions/what-is-ema-software) - [What is EMA modernizing medicine?](https://www.g2.com/discussions/what-is-ema-modernizing-medicine) ### 8. [Phreesia](https://www.g2.com/products/phreesia/reviews) Phreesia’s award-winning, AI-powered platform helps practices and health systems expand capacity, streamline workflows, accelerate collections and deliver modern patient experiences—without adding staff. Trusted by 4,700 healthcare organizations: With 20+ years of experience, Phreesia powers 1 in 6 U.S. patient visits (180M+ annually) and is proven to drive measurable operational and financial improvements. Highly recommended: 9 in 10 clients would recommend Phreesia. With Phreesia, you can: • Let AI handle inbound and outbound calls so your staff doesn’t have to. Automate scheduling, prescription refills, recalls, payment outreach, referrals and more with Phreesia VoiceAI—your 24/7 AI agent. • Expand your capacity and streamline patient intake: Across our network, 85% of patients check themselves in, saving 5+ minutes of staff time per visit. Maximize front-office efficiency by digitally collecting patient information, consents and medical history and more before the visit. • Get paid more, faster with flexible payment options, including Apple Pay® and Google Pay™, online payments, payment plans, card on file and more. 80%+ of patients pay their copay at point of service with Phreesia. • Eliminate paper statements—Phreesia automatically sends patients itemized digital statements as soon as their EOB is ready, helping practices get paid 4x faster. • Make scheduling effortless by letting patients self-schedule appointments on their own time. Phreesia VoiceAI handles scheduling calls and outreach, while automated reminders reduce no-shows and Appointment Accelerator® automatically fills open slots. • Reduce denials and save staff time with automated, AI-enabled eligibility and benefits verification. Phreesia confirms coverage instantly, selects the correct copay, flags out-of-network status and gives patients visibility into their benefits—helping you prevent errors, collect sooner and improve the patient experience. Let’s face it, registration = revenue. • Acquire new patients at no added cost with MediFind—our free clinician finder helps your practice get discovered and enables patients to seamlessly book appointments through embedded self-scheduling. • Close gaps in care with our robust library of clinical screening tools and customizable patient outreach messaging options. Double the number of clinical screenings you conduct by administering them automatically with Phreesia. • Engage patients in their care and provide the modern, convenient experience they expect. Across our network, 96% of patients are satisfied with their Phreesia experience. You’ll also benefit from: Actionable analytics: Gain deeper insights into intake patterns, revenue cycle metrics, appointment workflows, clinical performance and more. Privacy and security: We’re honored to have our efforts recognized with many of the industry’s most well-known certifications, including: • HITRUST CSF Certification • Payment Card Industry Data Security Standard (PCI-DSS) Level 1 Service Provider • Security Organization Control (SOC) 2 Type 2 • PCI Point-to-Point Encryption (P2PE) “Every Phreesia product helps the business do better and generate more revenue—it’s such a beautiful rhythm. Our patient population has grown tremendously, our staff is fully utilized, and we’re able to fully engage with our patients and meet them where they want to be met. We really couldn’t do it all without Phreesia.” -Liz Galvan, Practice Manager, MyOBGYN **Average Rating:** 3.9/5.0 **Total Reviews:** 44 **How Do G2 Users Rate Phreesia?** - **Has the product been a good partner in doing business?:** 8.1/10 (Category avg: 8.5/10) - **Ease of Admin:** 7.9/10 (Category avg: 8.4/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) - **How long did it take to go live?:** 2.2/10 (Category avg: 3.1/10) **Who Is the Company Behind Phreesia?** - **Seller:** [Phreesia](https://www.g2.com/sellers/phreesia) - **Year Founded:** 2005 - **HQ Location:** Wilmington, DE - **Twitter:** @phreesia (1,542 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/64726/ (1,519 employees on LinkedIn®) - **Ownership:** NYSE: PHR **Who Uses This Product?** - **Who Uses This:** Office Manager - **Top Industries:** Hospital & Health Care, Medical Practice - **Company Size:** 56% Small-Business, 38% Mid-Market #### What Are Phreesia's Pros and Cons? **Pros:** - Ease of Use (8 reviews) - Time-saving (6 reviews) - Customer Support (4 reviews) - Features (4 reviews) - Efficiency (3 reviews) **Cons:** - Learning Curve (3 reviews) - Technical Issues (3 reviews) - Training Deficiency (3 reviews) - Difficult Setup (2 reviews) - Insufficient Guidance (2 reviews) ### What Do G2 Reviewers Say About Phreesia? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Phreesia, finding it straightforward for scheduling and accessing analytics. - Users value the **time-saving efficiency** of Phreesia, significantly reducing check-in times and simplifying scheduling. - Users commend Phreesia's **exceptional customer support** , highlighting their responsiveness and expertise in optimizing the platform. - Users appreciate the **intuitive and customizable features** of Phreesia, enhancing patient intake and communication efficiency. - Users commend Phreesia for its **efficiency** , having significantly reduced check-in times and streamlined patient management processes. **Cons:** - Users face a **slight learning curve** with Phreesia, particularly when configuring advanced features and navigating training materials. - Users report significant **technical issues** with Phreesia, including integration challenges and user unfriendliness affecting efficiency. - Users experience a **training deficiency** with a scattered approach, making it challenging to learn Phreesia effectively. - Users find the **difficult setup** of Phreesia overwhelming, often facing recurring issues with workflows and customizations. - Users find **insufficient guidance** in Phreesia University's training structure, making it challenging to learn effectively. #### What Are Recent G2 Reviews of Phreesia? **"[Empowers Remote Work with Ease](https://www.g2.com/survey_responses/phreesia-review-12113577)"** **Rating:** 5.0/5.0 stars *— Maripat E.* [Read full review](https://www.g2.com/survey_responses/phreesia-review-12113577) --- **"[Streamlined Patient Process with Ease of Use](https://www.g2.com/survey_responses/phreesia-review-11700601)"** **Rating:** 5.0/5.0 stars *— Karen H.* [Read full review](https://www.g2.com/survey_responses/phreesia-review-11700601) --- #### What Are G2 Users Discussing About Phreesia? - [What is phreesia check-in system?](https://www.g2.com/discussions/what-is-phreesia-check-in-system) - [What is AR management phreesia?](https://www.g2.com/discussions/what-is-ar-management-phreesia) - [What is phreesia?](https://www.g2.com/discussions/what-is-phreesia) - [What is patient intake software?](https://www.g2.com/discussions/what-is-patient-intake-software) - 1 comment ### 9. [MicroMD PM](https://www.g2.com/products/micromd-pm/reviews) MicroMD PM is a comprehensive practice management software designed to streamline administrative and financial operations for medical practices of all sizes. It offers a suite of tools that automate billing processes, enhance patient scheduling, and improve overall practice efficiency. By integrating various functionalities into a single platform, MicroMD PM enables healthcare providers to focus more on patient care and less on administrative tasks. Key Features and Functionality: - Patient Scheduling and Management: Facilitates intuitive scheduling with template-based displays, color-coded views, and intelligent patient waiting lists. Supports online patient scheduling through the Secure Chart Patient Portal, allowing patients to book appointments at their convenience. - Automated Billing and Claims Processing: Streamlines billing operations with robust billing features, integrated claims submission, and management capabilities through preferred clearinghouse partners. Includes automatic insurance eligibility verification to ensure accurate billing. - Financial Management and Reporting: Provides comprehensive management, financial, and administrative reporting tools to monitor key performance indicators, manage accounts receivable, and enhance revenue cycle management. - Digital Patient Intake: Automates the patient intake process from scheduling through registration and check-in, reducing wait times and improving the patient experience. - Patient Engagement Tools: Enhances patient communication with automated appointment reminders via email, text, and voice, as well as notifications for past due balances and follow-up care instructions. Primary Value and Solutions Provided: MicroMD PM addresses the critical need for efficient practice management by automating and integrating key administrative functions. It reduces manual errors, accelerates billing and claims processing, and provides actionable insights through advanced reporting. This leads to improved cash flow, enhanced patient satisfaction, and increased operational efficiency, allowing healthcare providers to focus more on delivering quality patient care. **Average Rating:** 4.2/5.0 **Total Reviews:** 26 **How Do G2 Users Rate MicroMD PM?** - **Has the product been a good partner in doing business?:** 8.1/10 (Category avg: 8.5/10) - **Ease of Admin:** 9.2/10 (Category avg: 8.4/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) - **How long did it take to go live?:** 10/10 (Category avg: 3.1/10) **Who Is the Company Behind MicroMD PM?** - **Seller:** [Henry Schein One](https://www.g2.com/sellers/henry-schein-one-c2b2b9e0-09c0-490c-9b70-33bd380468f0) - **Year Founded:** 2018 - **HQ Location:** American Fork, UTAH - **Twitter:** @Henryscheinone (157 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/henry-schein-one/ (1,388 employees on LinkedIn®) - **Ownership:** NASDAQ:HSIC **Who Uses This Product?** - **Top Industries:** Hospital & Health Care - **Company Size:** 62% Small-Business, 27% Mid-Market #### What Are MicroMD PM's Pros and Cons? **Pros:** - Billing (1 reviews) - Claims Management (1 reviews) - Customer Support (1 reviews) - Customizability (1 reviews) - Customization (1 reviews) **Cons:** - Appointment Management (1 reviews) - Inefficient Reporting (1 reviews) - Poor Reporting (1 reviews) - Scheduling Issues (1 reviews) ### What Do G2 Reviewers Say About MicroMD PM? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **efficient billing process** of MicroMD PM, enhancing productivity and streamlining practice management. - Users find the **claims management** in MicroMD PM straightforward, greatly enhancing their practice's efficiency. - Users value the **reliable and responsive customer support** of MicroMD PM, enhancing their overall usability experience. - Users appreciate the **customization options** of MicroMD PM, enhancing flexibility and improving workflow in their practice. - Users appreciate the **customization options** of MicroMD PM, allowing for adjustments that enhance workflow efficiency. **Cons:** - Users desire enhancements in **appointment filtering** to streamline management and improve overall efficiency in MicroMD PM. - Users find the **reporting functionality inefficient** , noting outdated reports and a need for advanced filtering options. - Users suggest improvements for **poor reporting functionality** , citing outdated reports and a need for advanced options. - Users experience **scheduling issues** with MicroMD PM, expressing a need for improved appointment filtering and reporting functionality. #### What Are Recent G2 Reviews of MicroMD PM? **"[Easy to Use, Reliable, and Flexible Practice Management System](https://www.g2.com/survey_responses/micromd-pm-review-11638852)"** **Rating:** 5.0/5.0 stars *— Emily H.* [Read full review](https://www.g2.com/survey_responses/micromd-pm-review-11638852) --- **"[Seamless billing, coding, and collections. Efficient revenue tracking](https://www.g2.com/survey_responses/micromd-pm-review-9189622)"** **Rating:** 5.0/5.0 stars *— Shorya R.* [Read full review](https://www.g2.com/survey_responses/micromd-pm-review-9189622) --- ### 10. [TherapyNotes](https://www.g2.com/products/therapynotes/reviews) TherapyNotes™ is the most trusted online practice management and EHR software for behavioral health practices of all sizes. With over 60,000 users, we're considered the largest platform for mental health professionals, offering the most intuitive software and best customer support in the industry. Our streamlined scheduling, notes, billing, and a custom client portal — plus unlimited support and superior security — can help optimize how you manage your practice, letting you focus less on administrative tasks and more on your clients' needs. We offer: • Streamlined scheduling and a personal to-do list that automatically generates tasks based on past activity • Powerful form-based notes, designed specifically for behavioral health • Electronic insurance claims, ERA payment posting, and credit card processing • HIPAA compliancy, keeping your data encrypted, secured, and backed up regularly To learn more about TherapyNotes™, visit TherapyNotes.com, and receive your first month completely free. **Average Rating:** 4.4/5.0 **Total Reviews:** 99 **How Do G2 Users Rate TherapyNotes?** - **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 8.5/10) - **Ease of Admin:** 9.5/10 (Category avg: 8.4/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) - **How long did it take to go live?:** 0/10 (Category avg: 3.1/10) **Who Is the Company Behind TherapyNotes?** - **Seller:** [TherapyNotes](https://www.g2.com/sellers/therapynotes) - **Year Founded:** 2010 - **HQ Location:** Horsham, PA - **Twitter:** @TherapyNotes (4,482 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1465863/ (353 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Therapist - **Top Industries:** Mental Health Care, Hospital & Health Care - **Company Size:** 79% Small-Business, 15% Mid-Market #### What Are TherapyNotes's Pros and Cons? **Pros:** - Customer Support (2 reviews) - Customization (2 reviews) - Ease of Use (2 reviews) - Access (1 reviews) - Document Management (1 reviews) **Cons:** - Update Issues (2 reviews) - Account Management Issues (1 reviews) - Billing Issues (1 reviews) - Data Management Issues (1 reviews) - Expensive (1 reviews) ### What Do G2 Reviewers Say About TherapyNotes? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **exceptional customer support** of TherapyNotes, highlighting responsiveness and genuine support for clinicians. - Users appreciate the **customization options** in TherapyNotes, allowing personalized interventions that enhance their practice experience. - Users appreciate the **ease of use** of TherapyNotes, especially its intuitive navigation and customizable templates. - Users appreciate the **intuitive and user-friendly system** of TherapyNotes, enhancing their overall experience and efficiency. - Users appreciate the **intuitive and user-friendly document management** in TherapyNotes, enhancing their overall clinical experience. **Cons:** - Users express frustration over **update issues** that can complicate workflows and hinder overall satisfaction with TherapyNotes. - Users express frustration over **account management issues** , citing poor customer support and unfulfilled pricing commitments. - Users report serious **billing issues** with TherapyNotes, including unaddressed price increases and poor customer support. - Users find it challenging due to **data management issues** , requiring report exports instead of direct data manipulation. - Users find TherapyNotes **expensive** with broken promises on pricing, compounded by poor customer support experiences. #### What Are Recent G2 Reviews of TherapyNotes? **"[User-Friendly EHR with Fair Pricing, Strong Support, and Continuous Improvements](https://www.g2.com/survey_responses/therapynotes-review-12855769)"** **Rating:** 4.0/5.0 stars *— Verified User in Mental Health Care* [Read full review](https://www.g2.com/survey_responses/therapynotes-review-12855769) --- **"[Essential for Clinic Workflow, but Pricey](https://www.g2.com/survey_responses/therapynotes-review-12673132)"** **Rating:** 4.0/5.0 stars *— Phil S.* [Read full review](https://www.g2.com/survey_responses/therapynotes-review-12673132) --- #### What Are G2 Users Discussing About TherapyNotes? - [What advice do you have for others considering TherapyNotes for managing clinical notes and billing?](https://www.g2.com/discussions/what-advice-do-you-have-for-others-considering-therapynotes-for-managing-clinical-notes-and-billing) - [What is TherapyNotes used for?](https://www.g2.com/discussions/what-is-therapynotes-used-for) - [Does therapy notes have an app?](https://www.g2.com/discussions/does-therapy-notes-have-an-app) - [Does TherapyNotes have telehealth?](https://www.g2.com/discussions/does-therapynotes-have-telehealth) - [How do you use TherapyNotes?](https://www.g2.com/discussions/how-do-you-use-therapynotes) ### 11. [athenaOne](https://www.g2.com/products/athenaone/reviews) athenahealth is providing cloud-based services for electronic health records (EHR), revenue cycle management & medical billing, patient engagement, care coordination, and population health management, as well as Epocrates and other point-of-care mobile apps. Our suite of integrated, network-enabled services works to deliver measurable financial and clinical results for providers. The athenahealth EHR offers a homepage that allows users to review the daily schedule and patient information, manage orders, and view incoming lab results. The billing module can be used in tandem with the EHR or on its own, and features a patented and continuously updated rules engine. Medical practice management tools include visibility into daily responsibilities, custom benchmarking, proactive trends analysis, and more. Patients can utilize a patient portal to review history, pay bills, sign forms, and schedule appointments. Reminders can be delivered via phone, email, or text message; patients can even be alerted when test results are waiting in the patient portal. **Average Rating:** 3.4/5.0 **Total Reviews:** 111 **How Do G2 Users Rate athenaOne?** - **Has the product been a good partner in doing business?:** 7.3/10 (Category avg: 8.5/10) - **Ease of Admin:** 7.0/10 (Category avg: 8.4/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) - **How long did it take to go live?:** 2.7/10 (Category avg: 3.1/10) **Who Is the Company Behind athenaOne?** - **Seller:** [athenahealth](https://www.g2.com/sellers/athenahealth) - **Year Founded:** 1997 - **HQ Location:** Watertown, MA - **Twitter:** @athenahealth (24,384 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/athenahealth (8,948 employees on LinkedIn®) - **Ownership:** NASDAQ: ATHN **Who Uses This Product?** - **Top Industries:** Hospital & Health Care, Medical Practice - **Company Size:** 46% Small-Business, 36% Mid-Market #### What Are athenaOne's Pros and Cons? **Pros:** - Features (6 reviews) - Ease of Use (5 reviews) - Integrations (4 reviews) - Helpful (3 reviews) - Templates (3 reviews) **Cons:** - Inadequate Reporting (3 reviews) - Learning Curve (3 reviews) - Poor Customer Support (3 reviews) - Billing Issues (2 reviews) - Inefficient Reporting (2 reviews) ### What Do G2 Reviewers Say About athenaOne? *AI-generated summary from verified user reviews* **Pros:** - Users benefit from **constant feature upgrades** in athenaOne, enhancing usability and customization for their workflows. - Users appreciate the **ease of use** of athenaOne, enjoying user-friendly templates and effortless scheduling features. - Users value the **top-notch API integration** of athenaOne, enabling seamless connections for efficient practice management. - Users commend the **exceptional customer support** of AthenaOne, describing it as a partnership that enhances their practice. - Users love the **user-friendly templates** of athenaOne, enhancing workflow efficiency and collaboration effortlessly. **Cons:** - Users find the **reporting feature inadequate** , complicating tasks and increasing documentation time significantly. - Users struggle with the **high learning curve** of athenaOne, finding it cumbersome and time-consuming for documentation tasks. - Users report **poor customer support** from athenaOne, with slow response times causing further frustration during use. - Users report **billing issues** that are exacerbated by poor customer support and a complicated system, leading to frustration. - Users find the **reporting process inefficient** , as only one staff member can generate necessary reports despite some saved options. #### What Are Recent G2 Reviews of athenaOne? **"[Easy-to-Navigate EHR with Quick Access to Key Information](https://www.g2.com/survey_responses/athenaone-review-12619892)"** **Rating:** 5.0/5.0 stars *— kelly b.* [Read full review](https://www.g2.com/survey_responses/athenaone-review-12619892) --- **"[User-Friendly EMR with Excellent Scheduling Tools](https://www.g2.com/survey_responses/athenaone-review-1482555)"** **Rating:** 4.0/5.0 stars *— Verified User in Research* [Read full review](https://www.g2.com/survey_responses/athenaone-review-1482555) --- #### What Are G2 Users Discussing About athenaOne? - [What are the benefits and challenges of using athenaOne for healthcare practice management?](https://www.g2.com/discussions/what-are-the-benefits-and-challenges-of-using-athenaone-for-healthcare-practice-management) - [What is Athena health system?](https://www.g2.com/discussions/what-is-athena-health-system) - [What is Athena EHR?](https://www.g2.com/discussions/what-is-athena-ehr) - [What is Athena electronic medical records?](https://www.g2.com/discussions/what-is-athena-electronic-medical-records) - [What are the benefits of using athenahealth?](https://www.g2.com/discussions/what-are-the-benefits-of-using-athenahealth) ### 12. [WebPT](https://www.g2.com/products/webpt/reviews) WebPT empowers rehab therapists to better engage patients, improve care, and achieve scalable growth with solutions to help manage every aspect of their practice. As the industry’s most innovative, comprehensive, and secure Practice Experience Management (PXM) platform, WebPT unifies marketing, front office, clinical, billing, and administrative tools on one platform with one trusted partner. Regardless of practice size or specialty, WebPT can help: - Grow your patient roster and scale your business - Automate patient registration, referral management, benefits verification, and patient communication - Keep your staff happy with more intuitive and compliant documentation - Improve patient engagement and clinical outcomes - Get you paid more, faster - Optimize performance and give you the confidence to make data-backed decisions Above all, WebPT puts Members first. Our team of rehab therapy experts has supported over 20,000 clinics with a personalized implementation process and targeted training tailored to each clinic’s unique needs. Once onboarded, Members have access to free, unlimited support—available via live chat, email, and phone—to ensure their continued success. Serving over 150,000 rehab therapy professionals with 99% uptime reliability, WebPT is the #1 trusted partner in the industry. Learn how one platform can help you achieve greatness in practice at webpt.com. **Average Rating:** 4.4/5.0 **Total Reviews:** 159 **How Do G2 Users Rate WebPT?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.5/10) - **Ease of Admin:** 9.1/10 (Category avg: 8.4/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) - **How long did it take to go live?:** 0/10 (Category avg: 3.1/10) **Who Is the Company Behind WebPT?** - **Seller:** [WebPT](https://www.g2.com/sellers/webpt) - **Year Founded:** 2008 - **HQ Location:** Phoenix, AZ - **Twitter:** @WebPT (15,690 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1248743/ (887 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Physical Therapist, Office Manager - **Top Industries:** Medical Practice, Health, Wellness and Fitness - **Company Size:** 81% Small-Business, 17% Mid-Market #### What Are WebPT's Pros and Cons? **Pros:** - Documentation (1 reviews) - Document Management (1 reviews) - Efficiency (1 reviews) - Helpful (1 reviews) - Patient Care (1 reviews) **Cons:** - Expensive (1 reviews) - Integration Issues (1 reviews) - Not User-Friendly (1 reviews) ### What Do G2 Reviewers Say About WebPT? *AI-generated summary from verified user reviews* **Pros:** - Users value the **tailored documentation** of WebPT, designed specifically to meet physical therapists' needs effectively. - Users highlight the **effective documentation capabilities** of WebPT, tailored specifically for physical therapists' needs. - Users value the **efficient documentation capabilities** of WebPT, tailored specifically for physical therapists' needs. - Users find that WebPT is **specifically designed by physical therapists** , effectively addressing their documentation needs. - Users appreciate that WebPT is designed by physical therapists, effectively addressing their **documentation needs**. **Cons:** - Users find WebPT to be **very expensive** , especially with its a la carte pricing and integration challenges. - Users face **integration issues** with WebPT, particularly when incorporating other services like personal training and massage therapy. - Users find WebPT **not user-friendly** for integrating personal training and massage therapy, leading to a frustrating experience. #### What Are Recent G2 Reviews of WebPT? **"[WebPT has made me a better clinician !](https://www.g2.com/survey_responses/webpt-review-9748760)"** **Rating:** 5.0/5.0 stars *— Chelsea S.* [Read full review](https://www.g2.com/survey_responses/webpt-review-9748760) --- **"[webpt is great easy to use whithout outages](https://www.g2.com/survey_responses/webpt-review-9318124)"** **Rating:** 4.5/5.0 stars *— Irene C.* [Read full review](https://www.g2.com/survey_responses/webpt-review-9318124) --- #### What Are G2 Users Discussing About WebPT? - [What is WebPT used for?](https://www.g2.com/discussions/what-is-webpt-used-for) - [How do I download TheraOffice?](https://www.g2.com/discussions/how-do-i-download-theraoffice) - [Who owns WebPT?](https://www.g2.com/discussions/who-owns-webpt) - [Is WebPT Hipaa compliant?](https://www.g2.com/discussions/is-webpt-hipaa-compliant) - [What is WebPT reach?](https://www.g2.com/discussions/what-is-webpt-reach) ### 13. [Raintree Systems](https://www.g2.com/products/raintree-systems/reviews) Raintree is a comprehensive rehabilitation and physical therapy software solution designed to assist enterprise and large therapy provider organizations in managing patient care and business operations. With a focus on the unique needs of rehabilitation practices, Raintree supports over 50 million patient visits annually across more than 8,500 therapy clinics throughout the United States. The software integrates advanced technology, including artificial intelligence, to enhance the electronic health record (EHR) experience specifically for rehab therapy professionals. Targeted primarily at adult and pediatric therapy practices, Raintree caters to a wide range of users, including physical therapists, occupational therapists, and speech-language pathologists. The software's design is informed by best practices in rehabilitation, ensuring that therapy providers can deliver optimal care and achieve superior patient outcomes. Raintree’s commitment to innovation is evident through its strategic investments in AI technology, which streamline clinical documentation and enhance patient engagement. Key features of Raintree include its ONC-certified EHR, which is the first of its kind tailored specifically for rehabilitation therapy. This certification underscores the software's compliance with industry standards, ensuring that therapy organizations can operate securely and efficiently. Additionally, Raintree offers AI scribe technology that automates clinical documentation, allowing therapists to focus more on patient care rather than administrative tasks. The platform also includes robust patient engagement and communication tools, which facilitate better interactions between providers and patients, ultimately leading to improved satisfaction and outcomes. Furthermore, Raintree provides comprehensive revenue cycle management (RCM) solutions that help therapy practices optimize their financial processes. By integrating business intelligence and analytics, users can gain valuable insights into their operations, enabling them to make data-driven decisions that enhance efficiency and profitability. With a client base that includes 8 out of the 10 largest rehab therapy organizations and over 2,500 implementations nationwide, Raintree stands out as a leader in the industry, prioritizing compliance, security, and the specific needs of rehabilitation therapy providers. **Average Rating:** 4.2/5.0 **Total Reviews:** 117 **How Do G2 Users Rate Raintree Systems?** - **Has the product been a good partner in doing business?:** 8.2/10 (Category avg: 8.5/10) - **Ease of Admin:** 7.1/10 (Category avg: 8.4/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) - **How long did it take to go live?:** 4.6/10 (Category avg: 3.1/10) **Who Is the Company Behind Raintree Systems?** - **Seller:** [Raintree Systems](https://www.g2.com/sellers/raintree-systems) - **Company Website:** https://www.raintreeinc.com - **Year Founded:** 1983 - **HQ Location:** Chandler, AZ - **LinkedIn® Page:** https://www.linkedin.com/company/56783/ (303 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Hospital & Health Care, Medical Practice - **Company Size:** 46% Mid-Market, 40% Small-Business #### What Are Raintree Systems's Pros and Cons? **Pros:** - Ease of Use (17 reviews) - Features (17 reviews) - Efficiency (16 reviews) - Helpful (11 reviews) - Business Efficiency (8 reviews) **Cons:** - Not User-Friendly (14 reviews) - Poor Usability (13 reviews) - System Usability (11 reviews) - Navigation Difficulty (9 reviews) - Difficult Navigation (8 reviews) ### What Do G2 Reviewers Say About Raintree Systems? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Raintree Systems, enjoying the convenience of an all-in-one platform. - Users appreciate the **all-in-one system** of Raintree Systems, enhancing client management and workflow efficiency. - Users find Raintree Systems enhances **efficiency** in tracking and communication, streamlining office processes significantly. - Users value Raintree Systems for its **helpful features** that enhance tracking, communication, and therapy management. - Users praise Raintree Systems for its **enhanced business efficiency** , streamlining communication, documentation, and reporting processes. **Cons:** - Users find Raintree Systems **not user-friendly** , citing a confusing interface and insufficient training for new users. - Users find **poor usability** of Raintree Systems frustrating, especially for new users and lacking necessary support and training. - Users struggle with **system usability** in Raintree Systems, finding it complicated and unintuitive, especially for newcomers. - Users find the **navigation difficult** , especially newcomers who struggle with the outdated interface and overwhelming features. - Users find the **difficult navigation** overwhelming, especially due to numerous options and slow loading times. #### What Are Recent G2 Reviews of Raintree Systems? **"[Strong Features but Room for Improvement](https://www.g2.com/survey_responses/raintree-systems-review-11353838)"** **Rating:** 4.0/5.0 stars *— Courtni D.* [Read full review](https://www.g2.com/survey_responses/raintree-systems-review-11353838) --- **"[Raintree Makes Therapy Documentation Fast and Effortless](https://www.g2.com/survey_responses/raintree-systems-review-13068969)"** **Rating:** 5.0/5.0 stars *— Verified User in Hospital & Health Care* [Read full review](https://www.g2.com/survey_responses/raintree-systems-review-13068969) --- #### What Are G2 Users Discussing About Raintree Systems? - [What is Raintree Systems | Therapy & Rehab used for?](https://www.g2.com/discussions/what-is-raintree-systems-therapy-rehab-used-for) - 1 comment ### 14. [StoriiCare](https://www.g2.com/products/storiicare/reviews) StoriiCare is an AI-powered EHR and care management platform for adult day care centers, assisted living providers, and care homes. Trusted by over 300 care providers across 11 countries, it combines clinical documentation, private pay and Medicaid billing, and family engagement in one easy-to-use system. Care staff use StoriiCare to document care digitally, replacing paper records and reducing administrative time. Administrators gain real-time oversight across their organization. Families stay informed and connected to their loved ones through activity updates and shared care profiles. StoriiCare includes Skye, a built-in AI agent designed for care environments. Skye helps staff draft progress notes, identifies patterns in care data, and guides teams through documentation workflows. No technical expertise is required. On the clinical side, StoriiCare covers the full care lifecycle. Teams can complete care assessments, manage individualized care plans, record medication administration, log ADLs, write progress notes, and report incidents and falls. Every record is stored securely and accessible in real time. For billing, StoriiCare supports both private pay and Medicaid reimbursement. Providers can generate invoices, track attendance, manage authorization limits, and produce documentation needed for claims, all within the same platform used for care delivery. StoriiCare is used by adult day programs, memory care communities, residential care homes, and other community-based providers. It is recognized by Software Advice as Most Recommended and Best Customer Support, and is known for its ease of use, 50-plus features, and responsive support team. **Average Rating:** 4.8/5.0 **Total Reviews:** 22 **How Do G2 Users Rate StoriiCare?** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.5/10) - **Ease of Admin:** 9.2/10 (Category avg: 8.4/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) - **How long did it take to go live?:** 1.4/10 (Category avg: 3.1/10) **Who Is the Company Behind StoriiCare?** - **Seller:** [StoriiCare](https://www.g2.com/sellers/storiicare) - **Company Website:** https://www.storiicare.com/ - **Year Founded:** 2014 - **HQ Location:** San Mateo, US - **Twitter:** @StoriiCare (7,617 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/storii/ (60 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Hospital & Health Care, Health, Wellness and Fitness - **Company Size:** 82% Small-Business, 9% Mid-Market #### What Are StoriiCare's Pros and Cons? **Pros:** - Ease of Use (13 reviews) - Customer Support (12 reviews) - Efficiency (10 reviews) - Customizability (8 reviews) - Customization (8 reviews) **Cons:** - Technical Issues (6 reviews) - Limited Features (4 reviews) - Software Bugs (4 reviews) - Poor Usability (3 reviews) - Billing Issues (2 reviews) ### What Do G2 Reviewers Say About StoriiCare? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of StoriiCare, finding it simple to learn and efficient for staff roles. - Users value the **excellent customer support** of StoriiCare, appreciating prompt assistance and responsiveness to feedback. - Users value the **efficiency of StoriiCare** , appreciating its quick support and seamless integration for daily tasks. - Users value the **customizability** of StoriiCare, enhancing their ability to tailor the platform to diverse organizational needs. - Users appreciate the **customization options** in StoriiCare, making it easy to tailor features to their organization’s needs. **Cons:** - Users often face **technical issues** with StoriiCare, including glitches and CRM functionality problems hindering their experience. - Users feel the **limited features** of StoriiCare hinder efficiency, particularly regarding quick-select options for documentation. - Users face **software bugs** causing glitches and persistent task issues, complicating staff operations and communication. - Users find the **poor usability** of StoriiCare, especially with complex customizations, hampers efficient real-time documentation. - Users report **billing issues** with StoriiCare, particularly regarding compatibility with Regional Centers' billing systems. #### What Are Recent G2 Reviews of StoriiCare? **"[One stop shop for everything Adult Day Services- Making Administration Easy](https://www.g2.com/survey_responses/storiicare-review-12816660)"** **Rating:** 5.0/5.0 stars *— Stephanie O.* [Read full review](https://www.g2.com/survey_responses/storiicare-review-12816660) --- **"[Inclusion Community Center](https://www.g2.com/survey_responses/storiicare-review-12838606)"** **Rating:** 4.5/5.0 stars *— Inclusion C.* [Read full review](https://www.g2.com/survey_responses/storiicare-review-12838606) --- ### 15. [Compulink Advantage](https://www.g2.com/products/compulink-advantage/reviews) Compulink Healthcare Solutions has been empowering providers through innovation since 1985. What began as a mission to eliminate paper and improve profitability has evolved into one of the most established and specialty-focused EHR and practice management platforms in the industry. Compulink Advantage™ is purpose-built for specialty care, designed to adapt to the way each practice works and not the other way around. From highly customizable workflows to specialty-specific templates, reporting, and automation, the platform delivers the flexibility modern practices need to operate efficiently and scale. With more than four decades of experience, Compulink combines proven implementation methodology, expert training, and responsive long-term support to ensure practices go live confidently and achieve productivity quickly. Trusted by over 26,000 providers nationwide and 20 ophthalmic colleges and universities, Compulink delivers: -Specialty-specific EHR and practice management in one unified platform -Flexible deployment options (cloud or on-premise) -AI-powered innovation, including adaptive workflows and intelligent automation -Competitive total cost of ownership -Dedicated, long-term U.S. based client support Compulink Advantage™ is built for specialty practices seeking flexibility, control, and a technology partner with proven staying power. **Average Rating:** 3.9/5.0 **Total Reviews:** 45 **How Do G2 Users Rate Compulink Advantage?** - **Has the product been a good partner in doing business?:** 8.2/10 (Category avg: 8.5/10) - **Ease of Admin:** 7.7/10 (Category avg: 8.4/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) - **How long did it take to go live?:** 2.4/10 (Category avg: 3.1/10) **Who Is the Company Behind Compulink Advantage?** - **Seller:** [Compulink Healthcare Solutions](https://www.g2.com/sellers/compulink-healthcare-solutions) - **Company Website:** https://compulinkadvantage.com/ - **Year Founded:** 1985 - **HQ Location:** Westlake Village, CA - **LinkedIn® Page:** https://www.linkedin.com/company/compulink-healthcare-solutions (93 employees on LinkedIn®) - **Phone:** 800-456-4522 **Who Uses This Product?** - **Top Industries:** Medical Practice, Hospital & Health Care - **Company Size:** 57% Small-Business, 36% Mid-Market #### What Are Compulink Advantage's Pros and Cons? **Pros:** - Ease of Use (5 reviews) - Charting (2 reviews) - Charting Efficiency (2 reviews) - Documentation (2 reviews) - Easy Setup (2 reviews) **Cons:** - Slow Performance (3 reviews) - System Instability (3 reviews) - Technical Issues (3 reviews) - Slow Loading (1 reviews) - Software Bugs (1 reviews) ### What Do G2 Reviewers Say About Compulink Advantage? *AI-generated summary from verified user reviews* **Pros:** - Users find the **ease of use** of Compulink Advantage enhances workflow and simplifies patient record management effectively. - Users appreciate the **fast and user-friendly charting** in Compulink Advantage, enjoying efficient exam management and easy data access. - Users appreciate the **charting efficiency** of Compulink Advantage, benefiting from quick drop-down options and user-friendly setup. - Users value the **user-friendly documentation** of Compulink Advantage, enhancing ease and efficiency in their workflows. - Users commend the **easy setup** of Compulink Advantage, enhancing user experience and facilitating smooth transitions. **Cons:** - Users report significant **slow performance** issues with Compulink Advantage, including lag and glitches during use. - Users report **system instability** with Compulink Advantage, experiencing access issues and glitches that hinder effective use. - Users often report **technical issues** like visibility problems with older scans and lag during use, impacting functionality. - Users find the **slow loading** of scanned documents frustrating, particularly for older files being hard to access. - Users report experiencing **lags and glitches** when interacting with boxes in Compulink Advantage, impacting usability. #### What Are Recent G2 Reviews of Compulink Advantage? **"[Unbelievably Helpful and Time-Saving for Our Optometry Practice](https://www.g2.com/survey_responses/compulink-advantage-review-12663470)"** **Rating:** 4.0/5.0 stars *— Stephanie D.* [Read full review](https://www.g2.com/survey_responses/compulink-advantage-review-12663470) --- **"[All-in-One EHR That Streamlines Care, Communication, and Billing](https://www.g2.com/survey_responses/compulink-advantage-review-12442874)"** **Rating:** 5.0/5.0 stars *— Dianne T.* [Read full review](https://www.g2.com/survey_responses/compulink-advantage-review-12442874) --- #### What Are G2 Users Discussing About Compulink Advantage? - [What is CompuLink Advantage SMART Practice used for?](https://www.g2.com/discussions/what-is-compulink-advantage-smart-practice-used-for) - [What is ASC Advantage used for?](https://www.g2.com/discussions/what-is-asc-advantage-used-for) ### 16. [ChiroTouch](https://www.g2.com/products/chirotouch/reviews) ChiroTouch is the leading all-in-one chiropractic EHR and practice management software, trusted by over 12,500 practices across the United States. For more than 25 years, ChiroTouch has partnered with chiropractors to simplify complex workflows, reduce administrative burdens, and support growth for practices of all sizes, from solo practitioners to expanding multi-location organizations. At the heart of ChiroTouch is Rheo, the AI assistant built for chiropractic. Rheo transforms documentation by working seamlessly in the background so providers can stay focused on patient care. With Rheo, chiropractors can: Turn intake into notes: Patient responses from digital intake forms are automatically summarized and inserted into SOAP-ready notes, eliminating retyping and manual entry. Use your voice to chart: Speak naturally during a patient visit and Rheo structures your words into accurate, compliant documentation without the need for dictation pauses or disruptive templates. See progress at a glance: Rheo generates clear patient progress summaries that highlight history, outcomes, and trends, providing fast clinical insights. By automating these core workflows, Rheo can reduce documentation time by up to 92 percent, giving chiropractors hours back each week to dedicate to care, connection, and community. Rheo is included at no additional cost with every ChiroTouch subscription. Beyond Rheo, ChiroTouch delivers the full suite of practice management capabilities chiropractors need to run an efficient, compliant, and profitable practice: Scheduling: Manage appointments across multiple providers and locations with customizable views, color coding, and online booking options. Customizable SOAP Notes: Document visits with speed and accuracy using hot buttons, code bundles, and specialty-specific templates. Integrated Payments: Accept in-office or online payments with advanced security, flexible options, and real-time reporting. Billing and Claims Management: Streamline the entire revenue cycle, from claim submission to payment posting, with connections to leading clearinghouses. Patient Communication: Keep patients engaged with reminders, confirmations, and follow-ups that reduce no-shows and improve retention. Website and Online Presence Management: Attract new patients and strengthen your reputation with tools for online scheduling, reviews, and SEO support. Analytics and Reporting: Access powerful reports on performance, compliance, and financials to make informed business decisions. Secure Cloud Access: Work confidently from anywhere with HIPAA-compliant data security, automatic updates, and reliable remote connectivity. ChiroTouch is designed for practices of all sizes, including new and expanding practices that need the flexibility, scalability, and advanced tools to grow. Whether you operate a cash-based practice, rely on insurance billing, or run a hybrid model, ChiroTouch provides the technology and support to help you succeed. With decades of experience and a strong commitment to the chiropractic profession, ChiroTouch is more than software. It is a trusted partner to chiropractors nationwide. By combining the industry’s most advanced cloud EHR platform with AI innovation, revenue cycle expertise, and patient engagement tools, ChiroTouch empowers practices to spend less time on paperwork and more time on purpose: delivering exceptional patient care. **Average Rating:** 3.6/5.0 **Total Reviews:** 69 **How Do G2 Users Rate ChiroTouch?** - **Has the product been a good partner in doing business?:** 7.8/10 (Category avg: 8.5/10) - **Ease of Admin:** 8.3/10 (Category avg: 8.4/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) - **How long did it take to go live?:** 1.5/10 (Category avg: 3.1/10) **Who Is the Company Behind ChiroTouch?** - **Seller:** [PracticeTek](https://www.g2.com/sellers/practicetek) - **Year Founded:** 2020 - **HQ Location:** N/A - **Twitter:** @_practiceq (2 Twitter followers) - **LinkedIn® Page:** http://www.linkedin.com/company/practicetek (169 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Chiropractic Assistant, Chiropractor - **Top Industries:** Health, Wellness and Fitness, Medical Practice - **Company Size:** 86% Small-Business, 13% Mid-Market #### What Are ChiroTouch's Pros and Cons? **Pros:** - Helpful (1 reviews) - Staff Professionalism (1 reviews) ### What Do G2 Reviewers Say About ChiroTouch? *AI-generated summary from verified user reviews* **Pros:** - Users find Mariz with ChiroTouch to be **exceptionally helpful** and appreciate her positive attitude! - Users commend the **helpfulness and positive attitude** of ChiroTouch staff, enhancing their overall experience. #### What Are Recent G2 Reviews of ChiroTouch? **"[Mariz](https://www.g2.com/survey_responses/chirotouch-review-11700371)"** **Rating:** 5.0/5.0 stars *— Cary B.* [Read full review](https://www.g2.com/survey_responses/chirotouch-review-11700371) --- **"[A good EHR for most of all your functions, but does lack customization](https://www.g2.com/survey_responses/chirotouch-review-5058563)"** **Rating:** 4.0/5.0 stars *— Kaija G.* [Read full review](https://www.g2.com/survey_responses/chirotouch-review-5058563) --- #### What Are G2 Users Discussing About ChiroTouch? - [What is ChiroTouch used for?](https://www.g2.com/discussions/what-is-chirotouch-used-for) - [What does ChiroTouch do?](https://www.g2.com/discussions/what-does-chirotouch-do) - [How do I update my ChiroTouch?](https://www.g2.com/discussions/how-do-i-update-my-chirotouch) - [Is ChiroTouch cloud based?](https://www.g2.com/discussions/is-chirotouch-cloud-based) - [How much does ChiroTouch cost?](https://www.g2.com/discussions/how-much-does-chirotouch-cost) - 1 comment ### 17. [Rectangle Health](https://www.g2.com/products/rectangle-health/reviews) A leader in innovative healthcare technology for over 30 years, Rectangle Health is a trusted partner to more than 40,000 healthcare providers. The company’s comprehensive platform, Practice Management Bridge®, streamlines daily business operations including communications and engagement, payments and reimbursements, and office compliance. Customers of all sizes, in all sectors of healthcare, rely on Rectangle Health’s easy-to-use, scalable software to deliver a measurable increase in productivity and profitability, while improving patient experience. **Average Rating:** 4.6/5.0 **Total Reviews:** 114 **How Do G2 Users Rate Rectangle Health?** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.5/10) - **Ease of Admin:** 9.4/10 (Category avg: 8.4/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) - **How long did it take to go live?:** 0/10 (Category avg: 3.1/10) **Who Is the Company Behind Rectangle Health?** - **Seller:** [Rectangle Health](https://www.g2.com/sellers/rectangle-health) - **Company Website:** https://www.rectanglehealth.com/ - **Year Founded:** 1993 - **HQ Location:** Valhalla, NY - **Twitter:** @rectanglehealth (313 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/rectanglehealth (314 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Executive Director, Office Manager - **Top Industries:** Medical Practice, Health, Wellness and Fitness - **Company Size:** 94% Small-Business, 7% Mid-Market #### What Are Rectangle Health's Pros and Cons? **Pros:** - Ease of Use (3 reviews) - Payment Processing (3 reviews) - Customer Engagement (2 reviews) - Customer Support (2 reviews) - Easy Setup (2 reviews) **Cons:** - Payment Issues (3 reviews) - Connectivity Issues (2 reviews) - Expensive (2 reviews) - Technical Issues (2 reviews) - Cost Increase (1 reviews) ### What Do G2 Reviewers Say About Rectangle Health? *AI-generated summary from verified user reviews* **Pros:** - Users find Rectangle Health to have **exceptional ease of use** , simplifying payment collection and onboarding remarkably. - Users commend the **efficiency of payment processing** , enhancing patient interactions and overall satisfaction with Rectangle Health. - Users appreciate the **exceptional customer engagement** offered by Rectangle Health, enhancing patient interactions and satisfaction. - Users praise Rectangle Health for its **excellent customer support** , making patient interactions and payments effortless and efficient. - Users find the **easy setup** of Rectangle Health simplifies payment collection and enhances operational efficiency. **Cons:** - Users face **payment issues** due to connectivity problems and unexpected costs, complicating financial management with Rectangle Health. - Users experience frequent **connectivity issues** with Rectangle Health, leading to disconnections during payments and a frustrating experience. - Users find Rectangle Health to be **expensive** due to fluctuating costs and long-term financial commitments. - Users face **technical issues** with Rectangle Health, including connectivity problems and challenges with payment processing. - Users face **cost increase** challenges that complicate financial management and create uncertainty in using Rectangle Health. #### What Are Recent G2 Reviews of Rectangle Health? **"[It has been nice](https://www.g2.com/survey_responses/rectangle-health-review-11323392)"** **Rating:** 4.0/5.0 stars *— Verified User in Staffing and Recruiting* [Read full review](https://www.g2.com/survey_responses/rectangle-health-review-11323392) --- **"[So easy to use!](https://www.g2.com/survey_responses/rectangle-health-review-11715422)"** **Rating:** 5.0/5.0 stars *— megan r.* [Read full review](https://www.g2.com/survey_responses/rectangle-health-review-11715422) --- #### What Are G2 Users Discussing About Rectangle Health? - [What is ReminderCall used for?](https://www.g2.com/discussions/what-is-remindercall-used-for) - 1 comment - [What is Rectangle Health used for?](https://www.g2.com/discussions/what-is-rectangle-health-used-for) - 1 comment ### 18. [Brightree HME / DME](https://www.g2.com/products/brightree-hme-dme/reviews) At the forefront of interoperability, Brightree’s cloud-based business management software and integrated solutions help HME/DMEs to generate new cash flows, share data seamlessly with referral sources, dramatically streamline operations and improve profitability. Through a combination of software, services, training and consulting, HME providers can simplify their business processes and dramatically improve their financial performance. **Average Rating:** 4.1/5.0 **Total Reviews:** 16 **How Do G2 Users Rate Brightree HME / DME?** - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.5/10) - **Ease of Admin:** 9.4/10 (Category avg: 8.4/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) - **How long did it take to go live?:** 0.0/10 (Category avg: 3.1/10) **Who Is the Company Behind Brightree HME / DME?** - **Seller:** [Brightree](https://www.g2.com/sellers/brightree) - **Year Founded:** 2002 - **HQ Location:** Lawrenceville, GA - **Twitter:** @Brightree (2,005 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/111444/ (580 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Medical Devices - **Company Size:** 56% Small-Business, 25% Mid-Market #### What Are Brightree HME / DME's Pros and Cons? **Pros:** - Billing (1 reviews) - Ease of Use (1 reviews) **Cons:** - Note Management (1 reviews) ### What Do G2 Reviewers Say About Brightree HME / DME? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **easy billing process** of Brightree HME / DME, making claims submission straightforward and efficient. - Users appreciate the **ease of use** in billing claims and starting new patient processes with Brightree HME / DME. **Cons:** - Users express frustration over **note management** , experiencing issues with saving scans and notes effectively. #### What Are Recent G2 Reviews of Brightree HME / DME? **"[I use Brightree every day and it's great](https://www.g2.com/survey_responses/brightree-hme-dme-review-5060207)"** **Rating:** 4.5/5.0 stars *— Verified User in Medical Devices* [Read full review](https://www.g2.com/survey_responses/brightree-hme-dme-review-5060207) --- **"[DME COMPANY](https://www.g2.com/survey_responses/brightree-hme-dme-review-10780111)"** **Rating:** 4.5/5.0 stars *— Jennifer P.* [Read full review](https://www.g2.com/survey_responses/brightree-hme-dme-review-10780111) --- #### What Are G2 Users Discussing About Brightree HME / DME? - [What is Brightree HME / DME used for?](https://www.g2.com/discussions/what-is-brightree-hme-dme-used-for) ### 19. [CentralReach](https://www.g2.com/products/centralreach/reviews) CentralReach is an EMR, practice management, and clinical platform for Applied Behavior Analysis (ABA) practices and others who provide autism and Intellectual and Developmental Disabilities (IDD) care. The web-based, HIPAA-compliant system integrates intake, scheduling, billing, claims management, mobile data collection, progress monitoring, documentation, business intelligence and analytics solutions, and more. CentralReach pairs with autism and IDD assessments, a learning management system, billing services, and a precision teaching solution. Large and midsized organizations are empowered to serve more clients with time-saving efficiencies and integrations in the all-in-one CentralReach platform. Protect PHI with HIPAA-compliant client intake and file storage; maximize reimbursements with powerful scheduling to deliver all authorized treatment hours; improve RCM cash flow across billing, claim scrubbing, clearinghouse integration, payment posting, invoicing, credit card processing, and secondary and tertiary insurance billing; and leverage business intelligence reporting and analytics to drive business growth. Therapy practices choose CentralReach to elevate care. The data collection and program management solution powers effective staff supervision, frequent client progress monitoring, and remote parent training, plus video modeling. Automations equip clinicians to spend less time on documentation and administration, and more time with clients, and the included CR Mobile app supports end-to-end care delivery, offline or online. **Average Rating:** 3.7/5.0 **Total Reviews:** 60 **How Do G2 Users Rate CentralReach?** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.5/10) - **Ease of Admin:** 8.1/10 (Category avg: 8.4/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) - **How long did it take to go live?:** 1.9/10 (Category avg: 3.1/10) **Who Is the Company Behind CentralReach?** - **Seller:** [CentralReach](https://www.g2.com/sellers/centralreach) - **Year Founded:** 2010 - **HQ Location:** Fort Lauderdale, Florida - **Twitter:** @CentralReach (1,506 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3038501/ (400 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Mental Health Care, Individual & Family Services - **Company Size:** 63% Mid-Market, 25% Small-Business #### What Are Recent G2 Reviews of CentralReach? **"[Central Reach makes everything eaiser](https://www.g2.com/survey_responses/centralreach-review-9097717)"** **Rating:** 5.0/5.0 stars *— Heather L.* [Read full review](https://www.g2.com/survey_responses/centralreach-review-9097717) --- **"[It was amazing. Everything is here.](https://www.g2.com/survey_responses/centralreach-review-7917862)"** **Rating:** 5.0/5.0 stars *— Herald John T.* [Read full review](https://www.g2.com/survey_responses/centralreach-review-7917862) --- #### What Are G2 Users Discussing About CentralReach? - [Is CentralReach a EMR?](https://www.g2.com/discussions/is-centralreach-a-emr) - 1 comment - [How much does CentralReach cost?](https://www.g2.com/discussions/how-much-does-centralreach-cost) - [Does CentralReach track location?](https://www.g2.com/discussions/does-centralreach-track-location) - 1 comment - [What is CentralReach used for?](https://www.g2.com/discussions/what-is-centralreach-used-for) - 1 comment ### 20. [CareVoyant](https://www.g2.com/products/carevoyant-carevoyant/reviews) CareVoyant for Home Care is an integrated enterprise-scale software platform for Home Health Care Agencies offering one or more home-based services – Private Duty Home Care, Private Duty Nursing, Non-Medical, Personal Care, Home and Community Based Services (HCBS), and Home Health - under ONE Patient and ONE Employee making it a Single System of Record. CareVoyant functions - Intake, Scheduling, Clinical, Financial, Care Coordination, Reports and Dashboards – improve operational efficiency and bottom line of your home health care agency by eliminating duplicate data entry, streamlining workflow, improving quality of care, and optimizing reimbursement. CareVoyant Scheduling is an integrated and easy to use tool for Home Health Care Agencies. It maximizes the use of your field employees, optimizes payroll cost, and improves the bottom line. Scheduling is integrated with authorization and clinical ensuring compliance. Shift Offer, Shift Differential, Split Shift and Overtime make scheduling intuitive for Private Duty Home Care, Private Duty Nursing and Non-Medical Home Care Agencies. CareVoyant integrated and easy to use clinical functions allow home health care agencies to create Plan of Care and OASIS from the data collected at POC. Care Plan links to follow up visits ensuring compliance. eMAR, eTAR, and Electronic Continuous Care Flow Sheets will meet the requirements for Private Duty Nursing Home Care. CareVoyant CV Mobile is a powerful, simple, easy to use and integrated platform to meet disparate EVV requirements for multiple states. CareVoyant will send EVV data to all state EVV aggregators through a standard interface. EVV integration will billing will prevent claims being submitted without EVV data. CareVoyant handles complex billing requirements for Medicare, Medicaid, Insurance and Private Pay for home health care and private duty home care agencies. CareVoyant reports and dashboards put real time information at your fingertips to effectively manage your home health care agency. Option to customize and schedule reports will proactively get the information to your inbox. Agencies can modify clinical forms while creating custom alerts and reports. eFax, Family Portal and Employee Portal provide care coordination. Open architecture provides scalability and configurability for your home health care agency. **Average Rating:** 4.3/5.0 **Total Reviews:** 79 **How Do G2 Users Rate CareVoyant?** - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.5/10) - **Ease of Admin:** 7.2/10 (Category avg: 8.4/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) - **How long did it take to go live?:** 7.6/10 (Category avg: 3.1/10) **Who Is the Company Behind CareVoyant?** - **Seller:** [CareVoyant](https://www.g2.com/sellers/carevoyant) - **Company Website:** https://www.carevoyant.com - **Year Founded:** 1996 - **HQ Location:** Rolling Meadows, Illinois - **Twitter:** @CareVoyant (2,943 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/513904/ (57 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Hospital & Health Care, Mental Health Care - **Company Size:** 55% Mid-Market, 26% Enterprise #### What Are CareVoyant's Pros and Cons? **Pros:** - Customer Support (5 reviews) - Ease of Use (3 reviews) - Helpful (3 reviews) - Billing (2 reviews) - Staff Professionalism (2 reviews) **Cons:** - Frequent Updates (2 reviews) - Limited Features (2 reviews) - Poor Customer Support (2 reviews) - Billing Issues (1 reviews) - Complex Navigation (1 reviews) ### What Do G2 Reviewers Say About CareVoyant? *AI-generated summary from verified user reviews* **Pros:** - Users value the **knowledgeable and responsive customer support** that enhances their experience with CareVoyant. - Users praise the **ease of use** of CareVoyant, enabling quick comprehension and efficient resolution of queries. - Users appreciate the **user-friendly interface** of CareVoyant, making onboarding and charting simple for new hires. - Users appreciate the **easy and convenient billing process** with CareVoyant, enhancing efficiency in Medicaid submissions. - Users commend the **support staff's professionalism** , noting their helpfulness, patience, and friendliness in implementations. **Cons:** - Users note that frequent **updates required** for tasks like medication lists can be cumbersome and time-consuming. - Users express frustration with the **limited features** of CareVoyant, especially in customizing templates and managing medication lists. - Users experience **poor customer support** , often facing miscommunications and slow problem resolution during implementation and system use. - Users report ongoing **billing issues** that lead to confusion and delays in resolving discrepancies with CareVoyant. - Users often find **complex navigation** in CareVoyant, making simple tasks and report customization frustratingly difficult. #### What Are Recent G2 Reviews of CareVoyant? **"[Carevoyant is extremely user friendly, with great customer service and support](https://www.g2.com/survey_responses/carevoyant-review-9714374)"** **Rating:** 5.0/5.0 stars *— Jesus P.* [Read full review](https://www.g2.com/survey_responses/carevoyant-review-9714374) --- **"[CareVoyant is continually enhancing its CV-WEB for easier functionality and more user-friendly](https://www.g2.com/survey_responses/carevoyant-review-10282707)"** **Rating:** 4.5/5.0 stars *— Verified User in Consumer Services* [Read full review](https://www.g2.com/survey_responses/carevoyant-review-10282707) --- #### What Are G2 Users Discussing About CareVoyant? - [What is CareVoyant used for?](https://www.g2.com/discussions/what-is-carevoyant-used-for) ### 21. [TheraNest by Ensora Health](https://www.g2.com/products/theranest-by-ensora-health/reviews) TheraNest is a cloud-based EHR and practice management platform built specifically for mental and behavioral health providers. Developed by Ensora Health, TheraNest combines clinical documentation, insurance billing, scheduling, HIPAA-compliant telehealth, e-prescribing, and a client portal in one system serving solo practitioners, group practices, and mid-size behavioral health organizations. TheraNest differentiates from SimplePractice, TherapyNotes, Jane App, and Carepatron through deeper billing and insurance claims management, group practice workflows including multi-provider scheduling and supervision tracking, and integrated Wiley Treatment Planner content. Core features include automated appointment reminders, customizable progress notes and treatment plans, a searchable DSM and CPT code database, electronic claims submission, ERA/EOB processing, and unlimited document storage. Recognized as a G2 Leader in Mental Health Software, TheraNest is rated highly for ease of use, responsive support, and clinical note quality. A free 21-day trial is available. Pricing starts at $29/month and scales by active client count. **Average Rating:** 4.2/5.0 **Total Reviews:** 125 **How Do G2 Users Rate TheraNest by Ensora Health?** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.5/10) - **Ease of Admin:** 9.0/10 (Category avg: 8.4/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) - **How long did it take to go live?:** 1.0/10 (Category avg: 3.1/10) **Who Is the Company Behind TheraNest by Ensora Health?** - **Seller:** [Ensora Health (formerly Therapy Brands)](https://www.g2.com/sellers/ensora-health-formerly-therapy-brands) - **Company Website:** https://ensorahealth.com/ - **Year Founded:** 2020 - **HQ Location:** Birmingham, US - **LinkedIn® Page:** https://www.linkedin.com/company/therapy-brands/mycompany/ (406 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Therapist - **Top Industries:** Mental Health Care - **Company Size:** 90% Small-Business, 5% Mid-Market #### What Are TheraNest by Ensora Health's Pros and Cons? **Pros:** - Ease of Use (35 reviews) - Document Management (15 reviews) - Booking Ease (11 reviews) - Features (11 reviews) - Scheduling (11 reviews) **Cons:** - Technical Issues (13 reviews) - Limited Features (9 reviews) - Poor Navigation (7 reviews) - Interface Issues (5 reviews) - Poor Customer Support (5 reviews) ### What Do G2 Reviewers Say About TheraNest by Ensora Health? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of TheraNest, benefiting from streamlined note-taking, scheduling, and billing in one place. - Users appreciate the **ease of managing client information and appointments** with TheraNest, making practice management seamless. - Users appreciate the **booking ease** of TheraNest, noting how simple it is to manage appointments and contacts. - Users value the **comprehensive and flexible features** of TheraNest, enhancing their business operations and client communication. - Users value the **easy-to-manage scheduling** feature of TheraNest, enhancing efficiency and simplifying their workflow. **Cons:** - Users frequently face **technical issues** with TheraNest, impacting client communications and overall service effectiveness. - Users express frustration with the **limited features** , finding navigation and certain tasks complicated and time-consuming. - Users find **navigation challenging** on TheraNest, especially when locating tabs and troubleshooting issues efficiently. - Users experience **interface issues** with TheraNest, finding it buggy and unintuitive, complicating their workflow significantly. - Users express frustration with **poor customer support** , noting difficulties in troubleshooting problems and slow response times. #### What Are Recent G2 Reviews of TheraNest by Ensora Health? **"[Great customer support, fairly easy to use](https://www.g2.com/survey_responses/theranest-by-ensora-health-review-11209559)"** **Rating:** 4.5/5.0 stars *— Quentin E.* [Read full review](https://www.g2.com/survey_responses/theranest-by-ensora-health-review-11209559) --- **"[Super Easy to Navigate and Visually Intuitive](https://www.g2.com/survey_responses/theranest-by-ensora-health-review-11885767)"** **Rating:** 5.0/5.0 stars *— Staci .* [Read full review](https://www.g2.com/survey_responses/theranest-by-ensora-health-review-11885767) --- #### What Are G2 Users Discussing About TheraNest by Ensora Health? - [What is TheraNest used for?](https://www.g2.com/discussions/what-is-theranest-used-for) - [What does TheraNest do?](https://www.g2.com/discussions/what-does-theranest-do) - [How do you write a progress note for therapy?](https://www.g2.com/discussions/how-do-you-write-a-progress-note-for-therapy) - 1 comment - [Does TheraNest have an app?](https://www.g2.com/discussions/does-theranest-have-an-app) - 1 comment - [How much does TheraNest cost?](https://www.g2.com/discussions/how-much-does-theranest-cost) ### 22. [Practice Fusion](https://www.g2.com/products/practice-fusion/reviews) Practice Fusion is a cloud-based electronic health record (EHR) platform designed to support independent medical practices in delivering efficient and enhanced patient care. With a user-friendly interface and intuitive design, it streamlines clinical workflows, allowing healthcare professionals to focus more on their patients. Key Features and Functionality: - Intuitive Charting: Offers customizable templates and adaptive charting tools that simplify documentation, reducing administrative burden. - E-Prescribing: Enables electronic prescription submissions to any pharmacy nationwide, including controlled substances, with built-in drug interaction checks to enhance patient safety. - Patient Engagement: Provides a secure patient portal for appointment scheduling, health reminders, and direct messaging, fostering better communication between patients and providers. - Billing Services: Integrates billing solutions to optimize revenue cycles, offering features like AI-powered coding assistance and automated claim scrubbing to improve billing accuracy and compliance. - Interoperability: Connects with over 500 labs and imaging centers, facilitating seamless test ordering and results management directly within the platform. Primary Value and Solutions Provided: Practice Fusion addresses the challenges faced by independent medical practices by offering an affordable, comprehensive EHR solution that enhances operational efficiency and patient care. Its cloud-based nature ensures accessibility from various devices, including tablets and iPads, allowing healthcare providers to manage patient records and coordinate care effectively. By automating administrative tasks and integrating essential services like e-prescribing and billing, Practice Fusion reduces the time spent on paperwork, minimizes errors, and supports practices in achieving better health outcomes for their patients. **Average Rating:** 3.8/5.0 **Total Reviews:** 61 **How Do G2 Users Rate Practice Fusion?** - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.5/10) - **Ease of Admin:** 9.0/10 (Category avg: 8.4/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) - **How long did it take to go live?:** 0/10 (Category avg: 3.1/10) **Who Is the Company Behind Practice Fusion?** - **Seller:** [Practice Fusion](https://www.g2.com/sellers/practice-fusion) - **Year Founded:** 2005 - **HQ Location:** San Francisco, CA - **Twitter:** @PracticeFusion (9,949 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/119904/ (97 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Medical Practice, Hospital & Health Care - **Company Size:** 81% Small-Business, 19% Mid-Market #### What Are Practice Fusion's Pros and Cons? **Pros:** - Accessibility (1 reviews) - Centralization (1 reviews) - Charting Efficiency (1 reviews) - Convenience (1 reviews) - Documentation (1 reviews) **Cons:** - Complex Navigation (1 reviews) - Difficult Navigation (1 reviews) - Intrusive Notifications (1 reviews) - Navigation Difficulty (1 reviews) - Notification Issues (1 reviews) ### What Do G2 Reviewers Say About Practice Fusion? *AI-generated summary from verified user reviews* **Pros:** - Users value the **easy accessibility** of Practice Fusion, finding the search options efficient and user-friendly. - Users value the **centralization** of Practice Fusion, appreciating its organized and user-friendly interface. - Users find **charting efficiency** in Practice Fusion exceptional, enjoying easy navigation and quick access to patient charts. - Users appreciate the **convenience** of Practice Fusion, enjoying easy navigation and quick access to patient charts. - Users value the **clear and organized documentation** of Practice Fusion, making it easy to use and understand. **Cons:** - Users find **complex navigation** frustrating, with calendar updates and rescheduling being unnecessarily complicated. - Users find **difficult navigation** within Practice Fusion's calendar, complicating updates and rescheduling tasks effectively. - Users find the **intrusive notifications** disrupt their experience, making calendar navigation and updates cumbersome. - Users find **navigation difficulty** in Practice Fusion, noting challenges in updating the calendar and managing notifications. - Users report **notification issues** with Practice Fusion, finding alerts and updates disruptive to their workflow. #### What Are Recent G2 Reviews of Practice Fusion? **"[All what you need for your medical practice](https://www.g2.com/survey_responses/practice-fusion-review-10536171)"** **Rating:** 4.0/5.0 stars *— Gustavo P.* [Read full review](https://www.g2.com/survey_responses/practice-fusion-review-10536171) --- **"[User-Friendly for Providers With Smooth Tebra Integration](https://www.g2.com/survey_responses/practice-fusion-review-12691534)"** **Rating:** 4.0/5.0 stars *— Katherine O.* [Read full review](https://www.g2.com/survey_responses/practice-fusion-review-12691534) --- #### What Are G2 Users Discussing About Practice Fusion? - [What is Practice Fusion used for?](https://www.g2.com/discussions/what-is-practice-fusion-used-for) - [Does Practice Fusion have billing?](https://www.g2.com/discussions/does-practice-fusion-have-billing) - [Does Practice Fusion have telehealth?](https://www.g2.com/discussions/does-practice-fusion-have-telehealth) - [What is Practice Fusion EHR?](https://www.g2.com/discussions/what-is-practice-fusion-ehr) - [Is Practice Fusion really free?](https://www.g2.com/discussions/is-practice-fusion-really-free) ### 23. [Waystar](https://www.g2.com/products/waystar/reviews) Waystar provides market-leading technology that simplifies and unifies the revenue cycle. Their cloud-based platform streamlines workflows and improves financials for healthcare providers of all kinds and brings more transparency to the patient financial experience. Waystar has been ranked Best in KLAS for the Claims & Clearinghouse segment every year since 2010, earned #1 rankings in Black Book™ surveys since 2012 and received the Frost & Sullivan North America Customer Value Leadership Award for ambulatory RCM services in 2019. The Waystar platform is used by more than 500,000 providers, 1,000 health systems and hospitals and 5,000 health plans and integrates with all major HIS and PM systems. For more information, visit waystar.com or follow @waystar on Twitter. **Average Rating:** 4.4/5.0 **Total Reviews:** 116 **How Do G2 Users Rate Waystar?** - **Has the product been a good partner in doing business?:** 8.0/10 (Category avg: 8.5/10) - **Ease of Admin:** 8.4/10 (Category avg: 8.4/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) - **How long did it take to go live?:** 1.6/10 (Category avg: 3.1/10) **Who Is the Company Behind Waystar?** - **Seller:** [Waystar](https://www.g2.com/sellers/waystar) - **HQ Location:** Louisville, Kentucky - **Twitter:** @Waystar (2,039 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/11444741/ (1,741 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Billing Manager, Office Manager - **Top Industries:** Hospital & Health Care, Medical Practice - **Company Size:** 61% Small-Business, 32% Mid-Market #### What Are Recent G2 Reviews of Waystar? **"[Best for quick billing and managing business](https://www.g2.com/survey_responses/waystar-review-5262731)"** **Rating:** 5.0/5.0 stars *— Sandeep A.* [Read full review](https://www.g2.com/survey_responses/waystar-review-5262731) --- **"[Helpful Insurance and Patient Payment Search](https://www.g2.com/survey_responses/waystar-review-12713685)"** **Rating:** 5.0/5.0 stars *— Verified User in Insurance* [Read full review](https://www.g2.com/survey_responses/waystar-review-12713685) --- #### What Are G2 Users Discussing About Waystar? - [What is your experience with the pricing and costs associated with Waystar's revenue cycle management solutions?](https://www.g2.com/discussions/what-is-your-experience-with-the-pricing-and-costs-associated-with-waystar-s-revenue-cycle-management-solutions) - [What is Waystar used for?](https://www.g2.com/discussions/what-is-waystar-used-for) - [What does Waystar do?](https://www.g2.com/discussions/what-does-waystar-do) - [What does ZirMed do?](https://www.g2.com/discussions/what-does-zirmed-do) - [Is Waystar a clearinghouse?](https://www.g2.com/discussions/is-waystar-a-clearinghouse) ### 24. [TheraBill](https://www.g2.com/products/webpt-therabill/reviews) Therabill started in 2005 after speech-language pathologist Cynthia Dundas went on the hunt for software that could help her cut down the amount of time it took to bill insurances. **Average Rating:** 3.3/5.0 **Total Reviews:** 16 **How Do G2 Users Rate TheraBill?** - **Has the product been a good partner in doing business?:** 4.2/10 (Category avg: 8.5/10) - **Ease of Admin:** 6.7/10 (Category avg: 8.4/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 3.3/10 (Category avg: 10/10) - **How long did it take to go live?:** 10/10 (Category avg: 3.1/10) **Who Is the Company Behind TheraBill?** - **Seller:** [WebPT](https://www.g2.com/sellers/webpt) - **Year Founded:** 2008 - **HQ Location:** Phoenix, AZ - **Twitter:** @WebPT (15,690 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1248743/ (887 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Hospital & Health Care - **Company Size:** 69% Small-Business, 25% Mid-Market #### What Are Recent G2 Reviews of TheraBill? **"[Basic looking but great](https://www.g2.com/survey_responses/therabill-review-5168770)"** **Rating:** 4.0/5.0 stars *— Verified User in Hospital & Health Care* [Read full review](https://www.g2.com/survey_responses/therabill-review-5168770) --- **"[THERabill review](https://www.g2.com/survey_responses/therabill-review-1354282)"** **Rating:** 4.5/5.0 stars *— Anjali C.* [Read full review](https://www.g2.com/survey_responses/therabill-review-1354282) --- #### What Are G2 Users Discussing About TheraBill? - [What is TheraBill used for?](https://www.g2.com/discussions/what-is-therabill-used-for) ### 25. [AdvancedMD](https://www.g2.com/products/advancedmd/reviews) AdvancedMD is a unified suite of software solutions designed for mental health, physical therapy and medical healthcare organizations and independent physician practices. Features include practice management, electronic health records, medical billing, patient engagement tools, telemedicine functionality, patient charts, reputation management, financial analytics and business intelligence reporting that all work together to automate medical practice workflows. Integrated workflows automates the patient journey and improves the patient experience, starting with self-scheduling onsite or telemedicine appointments. Reminders can be sent to via text or email to notify of patient appointments . Using automated functionality, insurance eligibility verification for next-day patients runs automatically and alerts staff of potential issues. Intake and consent forms are sent through a patient portal and automatically collected into the patient chart. With a physician dashboard, charting and prescriptions can be done from a centralized location. Charge capture occurs during the charting process without billing staff needing to copy or paste. AdvancedMD's cloud platform provides remote access and the highest levels of data security available. AdvancedMD is browser agnostic for Mac and Windows operating systems and is available for any mobile device via an iOS and Android app. **Average Rating:** 3.6/5.0 **Total Reviews:** 62 **How Do G2 Users Rate AdvancedMD?** - **Has the product been a good partner in doing business?:** 8.1/10 (Category avg: 8.5/10) - **Ease of Admin:** 7.5/10 (Category avg: 8.4/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) - **How long did it take to go live?:** 1.2/10 (Category avg: 3.1/10) **Who Is the Company Behind AdvancedMD?** - **Seller:** [AdvancedMD](https://www.g2.com/sellers/advancedmd) - **Year Founded:** 1999 - **HQ Location:** South Jordan, UT - **Twitter:** @advancedmd (45,930 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/41691/ (627 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Medical Practice, Hospital & Health Care - **Company Size:** 63% Small-Business, 27% Mid-Market #### What Are AdvancedMD's Pros and Cons? **Cons:** - Billing Issues (1 reviews) - Communication Issues (1 reviews) - Delays (1 reviews) - Expensive (1 reviews) - Inefficient Workflow (1 reviews) ### What Do G2 Reviewers Say About AdvancedMD? *AI-generated summary from verified user reviews* **Cons:** - Users report significant **billing issues** , including high minimums and poor customer support, leading to frustration and losses. - Users report significant **communication issues** with AdvancedMD, leading to frustrating onboarding experiences and inadequate support. - Users experienced significant **delays** in onboarding and support, severely impacting their overall experience with AdvancedMD. - Users find AdvancedMD to be **expensive** and experience poor support, leading to frustration and financial losses. - Users report an **inefficient workflow** due to poor onboarding and lack of support, leading to significant frustrations. #### What Are Recent G2 Reviews of AdvancedMD? **"[BEST SOFTWARE FOR BILLING](https://www.g2.com/survey_responses/advancedmd-review-5262985)"** **Rating:** 5.0/5.0 stars *— Verified User in Medical Practice* [Read full review](https://www.g2.com/survey_responses/advancedmd-review-5262985) --- **"[Exceptional EMR System](https://www.g2.com/survey_responses/advancedmd-review-8978343)"** **Rating:** 4.0/5.0 stars *— Megan C.* [Read full review](https://www.g2.com/survey_responses/advancedmd-review-8978343) --- #### What Are G2 Users Discussing About AdvancedMD? - [What is AdvancedMD used for?](https://www.g2.com/discussions/what-is-advancedmd-used-for) - 1 comment ## What Is Medical Billing Software? [Health Care Operations Software](https://www.g2.com/categories/health-care-operations) ## What Software Categories Are Similar to Medical Billing Software? - [Medical Practice Management Software](https://www.g2.com/categories/medical-practice-management) - [EHR Software](https://www.g2.com/categories/ehr) - [Revenue Cycle Management Software](https://www.g2.com/categories/revenue-cycle-management) --- ## How Do You Choose the Right Medical Billing Software? ### What You Should Know About Medical Billing Software ### What is Medical Billing Software? Any health care organization, whether it’s a small, specialized practice or an enterprise hospital, deals with invoices, payments, insurance claims, and overall finances. Many medical practice management solutions come bundled with medical billing functionality that ranges from automating the creation and sending of invoices to thorough claims processing. However, some practice management solutions do not include medical billing functionality, and some health care practices have no need for a comprehensive, end-to-end platform to streamline their billing process. This is where medical billing software comes in. In a nutshell, medical billing software automates a medical practice’s invoicing and claims processes. The solution has the ability to turn an office paperless and digital, which has the happy result of reducing overall billing errors and time spent on monitoring and managing a practice’s financial processes. Additionally, medical billing solutions can be deployed as an in-office solution, be outsourced to a medical billing service, or exist as a module within a comprehensive revenue cycle management system. **What Is the Difference Between Medical Billing Software and Revenue Cycle Management Software?** Revenue cycle management software takes on both administrative and clinical functions, simplifying and centralizing the overall patient revenue management process. Revenue cycle management systems leverage patient data, helping businesses uphold financial best practices, as well as effectively track the treatment and reception of patient care. Revenue cycle management software facilitates interoperability within a practice and even between a practice and insurance provider. Revenue cycle management software even provides granular data analytics that will help clinics and hospitals better understand billing practices and speed up existing reimbursement processes. ### Why Use Medical Billing Software? Medical billing software does more than automate billing and invoicing, thereby reducing the loads of paperwork and time usually spent on creating statements, verifying insurance coverage, and processing claims. A few of the other benefits of using medical billing software include: - Better adherence to ICD-10 coding - Reduction of paper-based processes - Reduction of errors and more thorough, accurate documentation - More efficient processing and collection of claims - Efficient reimbursement cycles - Productive dialogue with insurance companies - Customization of billing according to specialized practice needs - Improvement in levels of patient satisfaction - Accurate tracking, monitoring, and reporting of patients’ finances ### Who Uses Medical Billing Software? A few of the common users of medical billing software include: - Medical practitioners - Front desk staff and office managers - Insurance companies - Health care providers - (Medical) billing service providers - Patients who receive invoices ### Medical Billing Software Features On a very general level, medical billing software eases the accounting needs of a medical practice. However, a user should know what distinguishes the variety of medical billing software from each other and identify the key features that will most benefit their practice. Common medical billing software features include: **Claims processing –** Electronically processing and scrubbing claims enables a medical practice’s financial department to operate at higher volume, more efficiently and in a timely manner. By submitting claims to be scrubbed and processed, medical practices can avoid the time-consuming process of resubmitting them due to error. **Insurance verification –** Verifying the status of a patient’s insurance coverage prior to their arrival helps minimize any uncomfortable or confrontational situations. This benefits front desk staff, especially if the chosen medical billing solution makes it an easy, simple process. **Electronic remittance –** Electronic remittance advice (ERA) provides details about medical insurance payments, particularly regarding claim denials and their explanation. Many medical billing solutions facilitate importing information from ERAs so that your patient payment history can be completely comprehensive. **Invoice templates –** Medical billing software provides templates that either come predefined or can be customized according to need. **Invoice generation –** Invoices and statements are automatically generated and sent to patients, reducing the laborious task of creating and sending those out on a one-off basis. **Compliance –** Medical billing software relieves the manual process of ensuring that practices adhere to relevant health care regulations. ### Trends Related to Medical Billing Software Money and medical services go hand in hand. Software exists to make life easier for medical professionals who have previously spent too much time pulling and inputting patient information, double-checking insurance codes, and struggling to deliver a quality level of service to their patients. Moreover, health care software as a whole is continuously moving towards more efficiency. Below are a few trends within the medical billing sector. **Updates are key –** Billing companies now only accept ICD-10 codes when it comes to clinical documentation and description of patient diagnoses for the purposes of payer claims and reimbursement. Medical professionals have to be able to rely on medical billing software’s built-in coding system to accurately process and decode diagnoses upon acceptance of claims. Medical billing software leans on natural language processing to decode clinical documentation as well as naturalize the variety of coding systems that exist within medical billing solutions. **Payment method acceptance –** Bettering the patient experience is a key focus across all departments in a medical practice. Changing up the methods and means by which patients can pay for medical services can lend to convenience and ensure a user-friendly experience. Patients won’t have to struggle to submit payment, and practices won’t need to wearily track down overdue payments via collections **Mergers –** Several large health care organizations have merged with each other or with insurers over the past few years. While the consolidation of such large companies seem to bode well for centralization of disparate health systems (promoting interoperability, for example), there is the consequence of those systems bumping heads against each other. It’s difficult for completely customized systems to exist or be supported by organizations that no longer exist. **Blockchain –** Blockchain has made its presence known in many industries, and health care and health care finances are included. Blockchain has the ability to optimize the entire claims processing and revenue cycle management lifecycle because of its fraud detection capabilities. Blockchain’s recording and monitoring assets can eliminate fraudulent patient records via its unalterable ledger. ### Potential Issues with Medical Billing Software Software evolves, and with that evolution, identified pain points are eased. However, issues still crop up when deploying or using medical billing software. **Lack of EHR integration —** While some medical practice management solutions bundle together EHR and medical billing solutions, not all clinics have coexisting patient management and billing systems. Such disparate systems that begrudgingly communicate (if at all) with each other can severely dampen the efficiency of the medical billing solution. After all, if a health care organization can’t easily access, migrate, or share patient information, then the entire finance department gets frustrated. **Denial management —** Not all claims will be okayed and processed duly. The biggest hurdles to claims denials include coding errors and value-based reimbursement policies. Providers and administrators have to constantly learn the ins and outs of factors like ICD-10 implementation and meaningful use processes so that they don’t inadvertently compromise the claims lifecycle. **Training and onboarding —** Like any piece of technology, effective training and onboarding will speed up the adoption of the medical billing solution. The quicker that practitioners and administrators become comfortable with the software, the more empowered they will feel when utilizing and communicating about the solution. Regular training will also reduce any mistaken use, insufficient documentation, or miscommunication. Training will benefit staff when it comes to everyday use, as well as reducing errors in coding. ### Software and Services Related to Medical Billing Software [**Health care credentialing software**](https://www.g2.com/categories/health-care-credentialing) **—** Health care credentialing software automates and synchronizes insurance provider verification and processes. Insurance verification is crucial to the medical billing workflow, as is ensuring that all payment-related paperwork is in order. Health care credentialing software facilitates all that. [**EHR software**](https://www.g2.com/categories/ehr) **—** When a practice’s EHR and medical billing software are integrated, the entire reimbursement cycle and financial process become significantly streamlined. Additionally, once those two systems are integrated, then billing data can be tracked and analyzed. [**Medical scheduling software**](https://www.g2.com/categories/medical-scheduling) **—** Medical scheduling solutions provide insight into a patient’s medical history, which gives further context of a patient’s medical record. Medical billing tools can work in tandem with medical scheduling tools to ensure that a patient’s record is up to date and as accurate as possible. Additionally, a comprehensive revenue cycle management system can leverage medical billing software to create a 360-degree view of the patient.