# TrustedForm Reviews
**Vendor:** ActiveProspect, Inc.  
**Category:** [Other Lead Generation Software](https://www.g2.com/categories/other-lead-generation)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 26
## About TrustedForm
TrustedForm, by ActiveProspect, helps document and verify consent for TCPA compliance while offering transparency into the consumer experience, lead origination, and authenticity. TrustedForm assists brands in maintaining records of prior express written consent, empowering your marketing efforts while adhering to regulations like the TCPA. Certify generates a certificate that can serve as evidence to prove how leads were generated. Retain stores these certificates in your ActiveProspect account, making them easily accessible for audits and sharing as needed. Verify checks for prior express written consent, enabling the use of regulated technology and actions that might otherwise be restricted. Insights provides crucial data points, such as the originating domain, allowing you to make informed decisions to optimize lead-buying strategies and maximize your ROI.




## TrustedForm Reviews
  ### 1. Verified leads, every time.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cody S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 04, 2023

**What do you like best about TrustedForm?**

TrustedForms allow our company to have peace of mind that our leads are generated ethically and verifiable.

**What do you dislike about TrustedForm?**

We haven't experienced ANY downsides from using to using TrustedForm. What started as a luxury and is now an integral part of how we do business.

**What problems is TrustedForm solving and how is that benefiting you?**

TrustedForm is helping us keep records of how our leads are generated & and organizing that data in a way which makes it easy to index those files.

  ### 2. Easy to utilize tool to authenticate lead forms and provide additional TCPA protection

**Rating:** 5.0/5.0 stars

**Reviewed by:** George H. | Chief Operating Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 09, 2021

**What do you like best about TrustedForm?**

Trusted Form has simple APIs for both querying data about the lead generation event, such as age and duration.  Further, the simple API calls also allow the "claiming of the certificate" to store the lead creation event.  Specifically, this includes a video playback of the opt-in.  The pricing for this product is competitive.  Overall I have experienced excellent uptime with the product.  I would also add that the online portal is straightforward to use.

**What do you dislike about TrustedForm?**

I have yet to encounter any actual downside with Trusted Form.  Like all products, there is room for enhancements, but most of the upgrades I would propose would augment the scope of the product, as opposed to replacing anything that is missing in its current iteration.  The functionality is as advertised, so no issues.

**What problems is TrustedForm solving and how is that benefiting you?**

Trusted Form has provided a great solution to auditing the age of leads.  In doing so, Trusted Form has helped the data lead industry improve the quality of its product.  Furthermore, the additional protection should a TCPA event arise is also very beneficial.

  ### 3. Decent Response Time

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 22, 2022

**What do you like best about TrustedForm?**

Easy to use; decent response time; good go between for users and developers; helpful people who've been nothing but kind in their responses (despite the sometimes easy fixes I was trying to figure out).

**What do you dislike about TrustedForm?**

Waiting. Sometimes you have a question and want the answer immediately but it takes time to navigate the system. Not the platforms or operator's fault, just my impatience.

**What problems is TrustedForm solving and how is that benefiting you?**

They are solving problems between a novice customer base and knowledgable developers and software engineers. It helps me save some money as I have a little developer experience, and offers some confidence when I am able to use their fixes for my end user goals.

  ### 4. Converge direct review - philip

**Rating:** 4.5/5.0 stars

**Reviewed by:** Philip F. | PMO & Product Marketing - Managing Principal, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 25, 2022

**What do you like best about TrustedForm?**

It was easy to get setup and going. We claim every lead, this is something that I don't worry about in the back-end. The account team is nice, overall works like it should.

**What do you dislike about TrustedForm?**

It takes a long time to get any lead back to review, but understand that is the game.

I don't like the communication about features and upgrades. We thought we had extedeed lead times added. we had to ask for it to be. We all expected it to be done, rather than teased.

**Recommendations to others considering TrustedForm:**

but the whole suite

**What problems is TrustedForm solving and how is that benefiting you?**

Making sure that if someone tries to sue us we can say they are false. Overall we should use it to do more, but it is limited with how we use it which is a hsame.

  ### 5. A Great Product Paired with a Great Team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tom H. | Senior Product Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** July 21, 2022

**What do you like best about TrustedForm?**

I like working with the team best. But, from a product perspective: it does exactly what it's supposed to do, and it's very consistent.

**What do you dislike about TrustedForm?**

Sometimes I'd like to use the administration/reporting features for additional analysis features that don't currently exist

**What problems is TrustedForm solving and how is that benefiting you?**

This helps us with compliance and ensuring positive customer experiences. I'm happy if our customers are happy.

  ### 6. ALL HANDS DOWN THE BEST PLATFORM TO WORK WITH

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rob  S. | CTO AND VP SALES, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 01, 2022

**What do you like best about TrustedForm?**

EASY TO USE AND EXTREMELY HELPFUL SUPPORT, CARA IS ONE OF THE BEST WHEN IT COMES TO CUSTOMER RELATIONS

**What do you dislike about TrustedForm?**

BE NICE IF THE PRICING WAS A LITTLE BETTER

**What problems is TrustedForm solving and how is that benefiting you?**

COMPLIANT LEADS TO GETTING MORE COMPLIANT AND STAYING COMPLIANT

  ### 7. Data driven company and incredibly responsive to questions or concerns

**Rating:** 4.0/5.0 stars

**Reviewed by:** Allison C. | Director of Marketing, Enterprise (> 1000 emp.)

**Reviewed Date:** July 15, 2022

**What do you like best about TrustedForm?**

we are on the same team, they are 100% open to solving the problem or challenge together.

**What do you dislike about TrustedForm?**

It's not something that's inside of our routing system.

**What problems is TrustedForm solving and how is that benefiting you?**

We are currently running an analysis to find out which insight is most impactful for our business

  ### 8. The Name Says it All

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dave K. | Chief Executive Officer, Enterprise (> 1000 emp.)

**Reviewed Date:** July 07, 2022

**What do you like best about TrustedForm?**

The video playback is something that provides reassurance

**What do you dislike about TrustedForm?**

There are other products on the market that provide similar security that cost less. The price could be lowered or featured added.

**Recommendations to others considering TrustedForm:**

This is a vital piece for your organization and your compliance. Once you see the playback, you will be 100% comfortable dialing any lead that has Trusted Form...and won't want to dial leads that don't have it!

**What problems is TrustedForm solving and how is that benefiting you?**

It solves the sense of worrying about compliance

  ### 9. The best 3rd party opt-in verification product, if you can claim the certificate before it expires

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 25, 2022

**What do you like best about TrustedForm?**

The API and certificate information return lots of detailed information about the user and their interactions on the web page.

**What do you dislike about TrustedForm?**

Once a certificate expires, there is no way to recover or retrieve that information while other services don't expire.

**What problems is TrustedForm solving and how is that benefiting you?**

TrustedForm verifies potential customers have properly opted into our offers and given us consent to call them.

  ### 10. TrustedForm is a top compliance tool, with an easy to use UI and customer service team.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kat G. | Compliance Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 26, 2022

**What do you like best about TrustedForm?**

TrustedForm is our go-to tool to document and prove opt in when dealing with TCPA complaints.

**What do you dislike about TrustedForm?**

The standard 72-hour limit to claim certificates. It seems like not many partners have implemented the extended claim feature.

**Recommendations to others considering TrustedForm:**

N/A

**What problems is TrustedForm solving and how is that benefiting you?**

We are able to document consent and capture the users' interactions with the sites. This has helped us to weed out non-compliant publishers as well.

  ### 11. TrustedForm keeps SafeStreets and our Partners Safe

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Security and Investigations | Enterprise (> 1000 emp.)

**Reviewed Date:** April 25, 2022

**What do you like best about TrustedForm?**

I really appreciate the video playback included in the certificate. Hard to argue with those!

**What do you dislike about TrustedForm?**

The length of the certificate URLs can become a problem if we're trying to track them to a certain data point at times.

**Recommendations to others considering TrustedForm:**

Use it! It's very easy to set up, effective and will help save you from EWC problems.

**What problems is TrustedForm solving and how is that benefiting you?**

With TrustedForm we're able to make sure our websites and our partner websites are only sending us opted-in leads to contact. This helps the business run smoothly.

  ### 12. See what your customers see.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 09, 2021

**What do you like best about TrustedForm?**

I love being able to go into Trusted Form and review what the landing page, and form experience is for each of our customers. There is no more trying to ask lead providers what they're saying to our customers, and how they provide information. It is an easy way to keep people accountable and review for bots.

**What do you dislike about TrustedForm?**

I hate that I cannot send the trusted form recording to people who do not have login's to the platform. That causes some friction with different departments that want to review the information.

**What problems is TrustedForm solving and how is that benefiting you?**

We are solving the issue we have had historically with lead providers submitting us trashy leads that come from sources promising one thing and yet we provide something else. For example, we struggle with vendors running ads to the tone of "see if you qualify for free...." however, NO ONE does. It is just a bait and switch. We can now cut these off at the pass.

  ### 13. TrustedForm makes compliance easy.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.)

**Reviewed Date:** July 14, 2022

**What do you like best about TrustedForm?**

TrustedForm captures all the necessary data, and ensures each lead we buy came from an approved source. No more chasing down origins of a lead.

**What do you dislike about TrustedForm?**

Nothing at this time. TrustedForm has all the features we currently need.

**What problems is TrustedForm solving and how is that benefiting you?**

It removes any threat of TCPA violations stemming from externally produced data. We know that every lead we buy has proven consumer opt-in.

  ### 14. I have had a great experience with TrustedForm.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 25, 2022

**What do you like best about TrustedForm?**

My account manager made the entire process very easy and she above and beyond helping.

**What do you dislike about TrustedForm?**

Have not come across any downsides yet. Any minor issues I have had very quickly and professionally resolved.

**What problems is TrustedForm solving and how is that benefiting you?**

They provide us security and peace of mind.

  ### 15. Capturing consent is key in todays environment and TrustForm makes that a breeze.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Miguel C. | Dialer manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 09, 2021

**What do you like best about TrustedForm?**

The thing I like about TurstForm the most is having the peace of mind that every lead we purchase has a certificate of authenticity.

**What do you dislike about TrustedForm?**

My only dislike is we'd love for the video replay to capture more of the customer journey.

**Recommendations to others considering TrustedForm:**

Allow time for rollout and ask questions to ensure you get the results desired.

**What problems is TrustedForm solving and how is that benefiting you?**

The biggest issue we solved with TrustedForm was proving the consumers we are dialing had opt'd in to be called. This is a benefit because when and if a problem were to arise.

  ### 16. Trusted from has been useful and beneficial for us in several ways- mainly by filtering out bad data

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 14, 2022

**What do you like best about TrustedForm?**

The authorization and opt-in verification

**What do you dislike about TrustedForm?**

There are some workarounds that limit capabilies

**What problems is TrustedForm solving and how is that benefiting you?**

It is solving our data lead opt-in requirement

  ### 17. Active Prospect is a great partner with an extremely valuable suite of services!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Eric O. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 24, 2021

**What do you like best about TrustedForm?**

The Active Prospect team is extremely knowledgeable, personable and helpful.  I work with many of their people on numerous teams at AP and I've been extremely impressed by all of them.  They are all professional, responsive and solutions based.  
In addition to our positive experience working with AP directly, many of our clients use Active Prospect's Lead Conduit and/or Trusted Form products as well.  Our clients rave to us about the quality of their product set and their customer service/customer experience.  I'd recommend them to anyone looking for a lead management, verification and/or lead authentication product.

**What do you dislike about TrustedForm?**

We've been working with Active Prospect for many years, and we haven't found anything we dislike.

**Recommendations to others considering TrustedForm:**

They are the best product in the category.  I would recommend them for sure.

**What problems is TrustedForm solving and how is that benefiting you?**

I'm solving the need for lead authentication and compliance.  They give us, and our clients the certification needed to operate effectively in the lead generation business.

  ### 18. Excellent solution for managing and enhancing any lead program

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brian H. | Mentor, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 16, 2021

**What do you like best about TrustedForm?**

If you are looking to scale your online marketing and customer acquisition through lead generation, Active Prospect's solutions for monitoring consent, enhancing lead value, and filtering our bad data to drive down your costs, look no further.  We have been on the platform for over year and have been extremely pleased with how easy it is to manage our program using many of their features to strengthen our leads and customer data, and most importantly, making constant improvements in our performance.  It is easy to integrate with new partners using Lead Conduit, and the AP team is very knowledgeable, professional, and responsive in helping us with any challenges along the way.

**What do you dislike about TrustedForm?**

Not any that I can see from our experience so far.

**Recommendations to others considering TrustedForm:**

Make sure your CRM integrates with their API.

**What problems is TrustedForm solving and how is that benefiting you?**

Compliance, Lead Quality, Partner Integrations

  ### 19. Marketing Manager

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 09, 2021

**What do you like best about TrustedForm?**

TF ensures that we are securing home services prospects that want to be marketed to and typically convert higher than those without a TF

**What do you dislike about TrustedForm?**

Nothing at all.  Its a great business tool.

**What problems is TrustedForm solving and how is that benefiting you?**

The key problem that has been solved with TF is that the communication with our leads is NOT unsolicited and the information we are passing through to LP is legitimate

  ### 20. A Must Have for Lead Acquisition

**Rating:** 5.0/5.0 stars

**Reviewed by:** Precious P. | Lead Acquisition Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 12, 2021

**What do you like best about TrustedForm?**

The Active Prospect suite has brought transparency to lead acquisition. Not only am I able to eliminate duplicate lead submissions, non-working numbers, and emails, and scrub litigators, but I am also able to append multiple data enrichment services (i.e. homeowner verification, credit ratings, etc.). These features have enabled me to reduce our over CPA by 30%.

**What do you dislike about TrustedForm?**

Nothing. AP has changed the lead management game.

**Recommendations to others considering TrustedForm:**

Use it. If you buy or generate 3 party leads you need this software. Regardless of how big or small your business is, you can benefit.

**What problems is TrustedForm solving and how is that benefiting you?**

Duplicate Lead Submission
Bad phone and email suppression
Non-homeowner suppression
Litigator suppression
TCPA compliance capture

  ### 21. Fastest way to optimize your lead buying efforts

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bastian C. | Leader, Performance Marketing, Enterprise (> 1000 emp.)

**Reviewed Date:** May 05, 2021

**What do you like best about TrustedForm?**

The AP suite is really easy to use and manage. Don't need to be a developer to make significant changes/updates. Easy to onboard third party publishers, add lead filtering, and data enhancement. By far the most impactful software the business is using.

**What do you dislike about TrustedForm?**

I haven't found anything I dislike with Active Prospect. The software and service is top-notch.

**Recommendations to others considering TrustedForm:**

I like that AP doesn't utilize and monetize insights from the data I pay for.

**What problems is TrustedForm solving and how is that benefiting you?**

Managing lead flow, filtering, TCPA consent, duplicate leads, data enhancement, geographic restrictions, and more.

  ### 22. Solid software built by solid humans.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Manny Z. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 28, 2021

**What do you like best about TrustedForm?**

AP's suite of products have been critical in the growth of our company. Their LeadConduit system is intuitive yet powerful, and their TrustedForm product is second to none for TCPA compliance security.

**What do you dislike about TrustedForm?**

Nothing to dislike about them. The team is amazing as is the software.

**What problems is TrustedForm solving and how is that benefiting you?**

TCPA Compliance verification and lead routing

  ### 23. What a great concept

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.)

**Reviewed Date:** August 31, 2021

**What do you like best about TrustedForm?**

I like that everything is in one system.

**What do you dislike about TrustedForm?**

I haven't found anything that I dislike about it.

**What problems is TrustedForm solving and how is that benefiting you?**

I like that consent can be done in one system...I don't have to type up something, email it, wait for them to sign, and email it back.

  ### 24. The Ultimate Lead Purchasing Software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Renewables & Environment | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 26, 2021

**What do you like best about TrustedForm?**

TCPA compliance capabilities, lead filtering, Reporting, Internal DNC, ease of use, account management, networking, Erica G. provided absolutely amazing support

**What do you dislike about TrustedForm?**

Growing pains, technical support handoff was smoothest when one person worked on our account, the tech team seemed overwhelmed

**Recommendations to others considering TrustedForm:**

This is an essential tool if you purchase leads and the functionality is growing. Try it, you'll immediately see the benefits.

**What problems is TrustedForm solving and how is that benefiting you?**

Visibility into purchasing, purchasing power, real-time lead rejection, reporting

  ### 25. Great software with immediate ROI and numerous benefits

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 09, 2020

**What do you like best about TrustedForm?**

ActiveProspect's tools give me complete control over our lead generation. I can easily manage all of our partners, setup integrations, add data enhancements. Best of all, the software literally pays for itself on the first day of the month.

**What do you dislike about TrustedForm?**

I have a handful of minor gripes with some UX changes, but overall things are great.

**Recommendations to others considering TrustedForm:**

I would recommend doing a pilot to see how it works, at a minimum.

**What problems is TrustedForm solving and how is that benefiting you?**

Problems solved
Third party integrations
TCPA compliance
Easy posting specs for our partners and Affiliates
Lead tracking/routing
Enriching leads with more data
Blocking bad leads

Benefits
We save thousands of dollars per month on invalid leads
Increased sales conversion by focusing only on the best leads
Real-time dashboard to see what is happening and make changes

  ### 26. Excellent lead integration and verification platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 07, 2017

**What do you like best about TrustedForm?**

The integration hub brings all the components together seamlessly.


**What do you dislike about TrustedForm?**

The CRM integration could be improved and expanded to more platforms. 

**Recommendations to others considering TrustedForm:**

It is a good lead verification tool.

**What problems is TrustedForm solving and how is that benefiting you?**

Lead verification is the major problem we are solving.


## TrustedForm Discussions
  - [What is TrustedForm used for?](https://www.g2.com/discussions/what-is-trustedform-used-for)

- [View TrustedForm pricing details and edition comparison](https://www.g2.com/products/activeprospect-inc-trustedform/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+09%3A42%3A27+-0500&secure%5Bsession_id%5D=7521b4e4-bd4d-4e56-becf-cd5f0c9ebfd5&secure%5Btoken%5D=a7b1f726d39391aa36f24b9dd63a253c49bb608fc7000197144c1aed6aa0b95f&format=llm_user)

## TrustedForm Features
**Lead Generation**
- CRM Integration
- Marketing Automation Integration
- Social Media Integration
- Data Import & Export Tools

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