Phonexa Features

Accurately measure total web traffic and present data elegantly.

Configure and accurately measure an appropriate measure of engagement, such as average session length, page views per session, amount of scrolling, etc.

Accurately determine where most people enter your site and where they leave and present data elegantly.

Software automatically tracks standard user actions.

Able to set up custom variables to track any user activity on the site.

Accurately measure bounce rate.

Track user return rates and related metrics.

Track what proportion of users convert via a certain action.

See how many users proceed down a certain path to conversion.

Obtain live data for who is currently accessing your site.

Report on how any user activity has changed over time.

Report on user activity in the past and set up predictive models for the future.

Break down a population of users by demographics, sequence actions, time, and able to build custom segments.

Analytic tools are also available for mobile and tablet versions of websites.

Able to unify user data across devices, recognizing returning users.

Allows users to easily build customized reports and dashboards.

Track the location of each individual visitor to better understand behavior.

Monitor repeat visitors to understand motivations and influences.

Record the actions of each visitor through integrations with POS systems, visitor counters, and other data sources.

Provide the ability to segment reports by a demographic information.

Allow users to easily build relevant and useful dashboards to digest data.

Provides customizable dashboards that allow users to view and manage data.

Displays attribution data through easy-to-interpret charts and graphs.

Allows users to build custom reports.

Able to access user-specific data such as location, language, gender, and activity while on the site.

Report on keywords used in internal searches.

Track load times on different devices and systems.

Analyze inbound marketing traffic to identify which campaigns are working best.

Track revenue and transactions.

Able to deploy promotional or other pop-up messages based on user actions.

System can self-monitor critical metrics and alert administrators when they reach concerning levels.

Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications.

Able to test that event and variable setup are reporting data accurately.

Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond.

Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.

Integrate with a variety of data sources, such as guest wifi, customer data platforms, visitor counters, POS systems, and third-party data sources.

Provide consistent performance and reliable data on each visitor.

Allow administrators to provision access based on the individual user and their role.

Based on 27 Phonexa reviews. Integrates with marketing software such as CRM, marketing automation, and digital advertising to measure and optimize the customer journey across channels

Based on 31 Phonexa reviews. Helps companies ensure they comply with industry-specific standards for data management and privacy, such as PII, PCI, HIPAA, and GDPR

Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took 33 reviewers of Phonexa have provided feedback on this feature.

Aligns lead scores with predefined lead distribution criteria

Matches and assigns leads to the correct sales representative

Determines which leads should be prioritized and then accelerates them up the pipeline

Integrates with lead capture and lead intelligence tools to discover leads

Creates and assigns scoring system to rank the viability of leads

Integrates with CRM or marketing automation tools to contextualize lead data

Reports on and analyzes lead scores to determine the conversion rate of lead opportunities

Aligns lead scores and strategy with existing sales operations

Provide or integrate with scrubbing services to validate dialing lists.

Deliver blocking features to ensure that employees cannot call restricted numbers.

Ability to create custom rules for each campaign to ensure compliance.

Validate phone numbers when gathering information on new customers.

Syncs lead data within the sales database for consistency and accuracy

Provides analysis on lead scores, funnel insights, and both open and closed opportunities

Generate phone numbers native to a target location This feature was mentioned in 29 Phonexa reviews.

Create toll free numbers for tracking purposes 31 reviewers of Phonexa have provided feedback on this feature.

Transfer existing numbers into the call tracking system This feature was mentioned in 27 Phonexa reviews.

As reported in 27 Phonexa reviews. Record which campaigns and landing pages are converting into phone calls

As reported in 28 Phonexa reviews. Assign a unique tracking number to each visitor

Decipher which marketing channels are converting and most effective 30 reviewers of Phonexa have provided feedback on this feature.

Direct a phone call without the need for a human representative, but instead a voice responder This feature was mentioned in 31 Phonexa reviews.

As reported in 28 Phonexa reviews. Route calls based on the time of the day to reach the proper representative

Based on 27 Phonexa reviews. Route calls based on location to reach the proper representative

Based on 31 Phonexa reviews. Provide the representative with caller data upon receiving a phone call

As reported in 28 Phonexa reviews. Offer the ability to capture and replay a conversation for further information

Prepare detailed reports regarding call data by source, keyword, or landing page 34 reviewers of Phonexa have provided feedback on this feature.

Based on 26 Phonexa reviews. Uses machine learning to analyze conversations and optimize call performance

Exports and imports lead data to and from various formats like plain text, spreadsheets, etc.

Supports basic data reporting which includes user engagement analysis, entry and exit statistics, referrer information, etc.

Helps marketers measure return on investment (ROI) by analyzing campaign effectiveness against costs

Gathers data about the effectiveness, impact, and reach of marketing campaigns

Collects and reports on data relating to customer journeys, preferences, and history

Allows multiple users access to a unified, transparent overview of analytics, dashboards, and campaign results

Includes features for budgeting, forecasting, and managing marketing investments

Offers a white labeling service for agencies or resellers to customize platform branding

Analyzes historical and current marketing campaigns to inform future strategy

Creates reports and dashboards to analyze results of campaigns

Identifies which marketing campaigns resolved in open or closed opportunities

Collects marketing campaign performance data across multiple channels

Provides opportunities for brands and businesses to fix or modify existing or future campaigns via feedback

Uses artificial intelligence (AI) to predict campaign outcomes and suggest actions for optimization

Enables users to place phone calls over the internet.

Enables users to place video calls over the internet.

Enables users to send instant messages over the internet.

Enables users to share screens over the internet.

Enables multiple users to make phone or video calls over the internet at once.

Enables users to contact one anothers through mobile phones and landlines.

Offers users the option to play music for contacts who are on hold.

Offers users the option to set up an automated attendant to field calls and information when employees are unavailable.

Offers users a unique number that can be dialed from anywhere.

Allows users to download the tool as an add-on to subscriptions to specific services such as Outlook 365.

Allows users to download the tool along as an extension to their browser of choice.

Requires users download the software on its own.

Records calls for future reference. 18 reviewers of Phonexa have provided feedback on this feature.

As reported in 18 Phonexa reviews. Generates an area code local to where the user is calling to increase likelihood of pick-up.

As reported in 19 Phonexa reviews. Allows users to perform calls from their preferred device, whether laptop, desktop, mobile or otherwise.

As reported in 16 Phonexa reviews. Gathers contacts from integrated tools, allowing users to call with one click.

Has auto-dialing or predictive dialing functionality.

Retains a log of extraneous contact information such as timezone and contact engagement. This feature was mentioned in 21 Phonexa reviews.

As reported in 20 Phonexa reviews. Finds and opens saved contact information for reference at the time of a new call.

Allows users to denote which contacts they believe are prospective customers. 20 reviewers of Phonexa have provided feedback on this feature.

Based on 19 Phonexa reviews. Allows users to take notes during or after the call for future reference.

Delivers users a daily summary of activity. 23 reviewers of Phonexa have provided feedback on this feature.

As reported in 17 Phonexa reviews. Sends automated voicemails to prospective clients who fail to answer.

Sends automated emails to increase engagement with prospective clients. 20 reviewers of Phonexa have provided feedback on this feature.

As reported in 20 Phonexa reviews. Organizes contacts based on probability of success.

Automatically transcribes and summarizes meeting discussions.

Records sales calls and facilitates playback

Utilizes machine learning technology to analyze recorded sales calls

Analyzes or facilitates the analysis of recorded and stored sales calls for insight

Leverages analytics to qualify and score calls in real time

Leverages technology to rate or "read" recordings to determine the impact of sales calls

Transcribes sales calls from speech to text

Utilizes artificial intelligence technology to discover insights within recorded sales calls

Based on 53 Phonexa reviews. Allows affiliates to create custom links for products.

Provides an affiliate link generator. This feature was mentioned in 53 Phonexa reviews.

Supports the creation of smartlinks that redirect users to relevant offers based on predefined conditions such as device type, geolocation, etc. This feature was mentioned in 53 Phonexa reviews.

As reported in 58 Phonexa reviews. Provides both merchants and affiliates with email updates on campaign performance.

Provides merchants with data and analysis on the performance of campaigns and specific affiliations. 60 reviewers of Phonexa have provided feedback on this feature.

Allows for tracking without the use of cookies. 55 reviewers of Phonexa have provided feedback on this feature.

Provides voice call functionality.

Provides an interface for one or more social media channels.

Includes or integrates with live chat initiaited from the company's web site.

Accepts contacts initiated through SMS or other mobile text functions.

Allows CSRs to receive and answer customer emails.

Route calls to the most appropriate agent according to a series of factors, including the time of day, customer priority, IVR outcomes, and skill-based routing (SBR). Voicemails can be routed to agents during quiet call periods.

Callers can be routed to a queue or placed on hold until an agent becomes available.

Place a large or unlimited volume of calls simultaneously without diminishing the call quality.

Provides some level of analytics based on keywords and vocal tones.

Has auto dialing or predictive dialing functions for outbound use.

Includes an interactive phone menu.

Populates CSR's screen with available customer data.

Maintains and shares information across channels and agents as the case progresses.

Uses an attribution model that assigns credit to one touchpoint in the customer’s journey.

Uses an attribution model that assigns credit to all touchpoints in the customer’s journey.

Uses machine learning to create an attribution model.

Tracks customer interactions across mobile and desktop.

Allows users to track touchpoints through offline channels, such as events.

Allows the user to create a custom attribution model.

Provides features for B2B marketers.

Provides features for B2C marketers.

Enables marketers to track multiple marketing channels.

Integrates with other sales, marketing, and advertising software.

Provide agents with notes or context information about a call. These notes can include information such as caller disposition or contact history.

Manage call records and agent tasks through administrative features. Provide agents with guidance during live calls, and interrupt calls with call barging to ensure customer satisfaction, if necessary.

Report on historical or real-time call center performance metrics, and access data through highly visual dashboards.

Keeps records of agent-customer sessions for purposes of coaching, quality assurance, or regulatory purposes.

Provides workforce management functions such as scheduling and vacations, team assignments, and areas of expertise.

Help companies comply with state and federal laws such as TCPA and DNC.

Updates compliance information based on the most recent changes to regulations.

Manage exemptions to reclaim phone numbers that are incorrectly classified.

Provide integration with phone systems and auto-dialers.

Provide integration with marketing and CRM software.

Provide integration with other third-party applications that use phone numbers.

Product accurately cleans, deduplicates, and verifies lead data.

Product enriches existing lead data with missing information.

Product provides accurate, up-to-date contact information for leads, such as email address or phone number.

Prioritizes leads through lead scoring, market insights, account-level insights, etc.

Product offers a browser extension that validates or enriches lead information within the user’s browser.

Provides features to create and manage lists of potential customers

Monitors form’s performance and contribution to the sales pipeline

Identifies the visitor, tracks the pages that they are visiting, and the time they are spending on each page

Records leads using different types of devices

Captures form submissions from existing forms on websites or landing pages

Captures leads across social media channels

Captures measurable, real customer data gathered directly from a website

Based on 10 Phonexa reviews. Creates custom lead capture forms for specific uses, such as an e-book download or email newsletter

Changes colors, calls to action, or form length to personalize lead capture This feature was mentioned in 10 Phonexa reviews.

Based on 10 Phonexa reviews. Provides pre-configured templates that can be customized by users

Integrates with sales and marketing software solutions to transfer lead data between them 10 reviewers of Phonexa have provided feedback on this feature.

Allows users to add custom fields to forms that aren't already on the templates

Enables forms to hide or show certain fields based on respondents' answers

Allows users to create forms with more than one page

Gives users the ability to customize the design of forms (e.g. logo, brand colors, fonts, etc.)

Based on 60 Phonexa reviews. Provides advertisers with access to a network of affiliates.

Supports multiple compensation models, such as pay-per-click, pay-per-sale, pay-per-lead, etc. This feature was mentioned in 62 Phonexa reviews.

Based on 63 Phonexa reviews. Includes features for customizing campaign assets.

Enables forms to be embedded onto a website without having to create code from scratch

Sends notifications when a completed form is recieved

Contains integrations with payment processors, enabling users to accept payments through forms

Allows users to build, distribute and access forms from a mobile device

Condenses long documents or text into a brief summary.

Simulates human-like speech from text inputs.

Contains PBX & VoIP softphone that can be used within the VoIP business system.

Manages incoming calls with features such as call forwarding, transferring, and routing.

Supports real-time network monitoring via dashboards and alerts to identify and resolve issues.

Enables integrations with communication and CRM platforms.

Provides compatibility with both hosted and virtual PBX solutions.

Supports SIP trunking services for local and long-distance calls.

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Anticipates needs and offers suggestions without prompting

Works across multiple software systems or databases

Works across multiple software systems or databases

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Improves performance based on feedback and experience

Makes informed choices based on available data and objectives

Works across multiple software systems or databases

Anticipates needs and offers suggestions without prompting

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Capability to perform complex tasks without constant human input

Engages in human-like conversation for task delegation

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Improves performance based on feedback and experience

Anticipates needs and offers suggestions without prompting