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Compare Invoca and Phonexa 
Featured Products
At a Glance
Market Segments
Small-Business (38.7% of reviews)
Small-Business (88.6% of reviews)
Entry-Level Pricing
No pricing available
$250.00 Per Month
Invoca
Star Rating
(961)4.5 out of 5
Market Segments
Small-Business (38.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about InvocaPhonexa
Star Rating
(154)4.9 out of 5
Market Segments
Small-Business (88.6% of reviews)
Pros & Cons
Entry-Level Pricing
$250.00 Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Invoca excels in providing detailed insights into call attribution and conversation intelligence, which helps marketing and sales teams understand customer interactions better. Users appreciate how it tracks calls from various marketing channels, allowing for optimized spending based on performance.
- Users say Phonexa stands out for its flexibility and comprehensive feature set, making it a one-stop solution for many businesses. Reviewers highlight the platform's ability to offer powerful tools in a single interface, which simplifies management and enhances control over marketing efforts.
- According to verified reviews, Invoca has a strong reputation for quality support, with users noting the responsiveness and helpfulness of the team. This is particularly beneficial during onboarding, where users feel guided through the setup process, ensuring a smoother transition.
- Reviewers mention that Phonexa's customer service is exceptional, with many praising the team's deep industry knowledge and willingness to assist with any issues. This level of support fosters a positive user experience, especially during API integration and troubleshooting.
- G2 reviewers highlight that while Invoca has a solid user satisfaction score, it faces challenges in ease of setup compared to Phonexa. Users have noted that Phonexa's platform is more intuitive, making it easier for new users to get started without extensive training.
- Users report that both platforms have their strengths, but Phonexa generally receives higher ratings for features like multi-user access and advanced reporting capabilities. This makes it particularly appealing for larger teams that require collaborative tools and in-depth analytics.
Pricing
Entry-Level Pricing
Invoca
No pricing availableFree Trial
Invoca
Free Trial is available
Phonexa
No trial information availableRatings
Meets Requirements
8.8
815
9.7
126
Ease of Use
8.4
816
8.7
129
Ease of Setup
8.0
552
8.8
95
Ease of Admin
8.3
536
9.2
67
Quality of Support
9.1
803
10.0
127
Has the product been a good partner in doing business?
9.2
540
9.8
66
Product Direction (% positive)
8.8
801
9.6
120
Features by Category
Metrics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Other
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
9.1
93
Not enough data
8.5
78
Not enough data
8.6
89
Not enough data
8.3
75
Not enough data
Agent Performance Management
8.4
70
Not enough data
8.0
79
Not enough data
8.3
70
Not enough data
Generative AI
8.2
22
Not enough data
Agentic AI - Conversation Intelligence
6.8
12
Not enough data
6.5
12
Not enough data
7.7
11
Not enough data
7.6
11
Not enough data
7.1
11
Not enough data
6.8
11
Not enough data
7.4
11
Not enough data
Link Options
Not enough data
9.5
53
Not enough data
9.6
53
Not enough data
9.6
53
Agentic AI - Affiliate Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tracking Options
Not enough data
9.5
58
Not enough data
9.8
60
Not enough data
9.8
55
Affiliate Management
Not enough data
9.6
60
Not enough data
9.6
62
Not enough data
9.5
63
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Quality Assurance
8.9
41
Not enough data
8.7
39
Not enough data
8.8
47
Not enough data
Engagement
8.9
43
Not enough data
8.7
46
Not enough data
8.9
43
Not enough data
Performance
8.9
42
Not enough data
9.1
41
Not enough data
Generative AI
8.2
18
Not enough data
8.6
18
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Functions
Not enough data
9.6
8
Not enough data
9.5
7
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
10.0
7
Not enough data
9.4
6
Not enough data
10.0
9
Not enough data
Not enough data
Not enough data
Not enough data
Attribution Modeling
8.9
33
Not enough data
8.4
32
Not enough data
8.1
31
Not enough data
7.9
32
Not enough data
8.8
35
Not enough data
8.1
34
Not enough data
Agentic AI - Attribution
6.3
8
Not enough data
7.3
8
Not enough data
6.3
8
Not enough data
6.0
8
Not enough data
Marketing
8.9
25
Not enough data
9.2
26
Not enough data
9.1
35
Not enough data
8.9
36
Not enough data
Reporting
8.7
38
Not enough data
8.3
36
Not enough data
8.2
38
7.7
5
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Lead Intelligence
Not enough data
Not enough data
Lead Monitoring
Not enough data
8.5
8
Not enough data
9.4
8
Not enough data
8.3
8
Agentic AI - Lead Capture
Not enough data
8.0
5
Not enough data
8.0
5
Data Capture
Not enough data
9.6
8
Not enough data
8.3
8
Not enough data
7.9
8
Not enough data
8.3
8
Analytics
Not enough data
9.4
8
Not enough data
8.5
8
Customization
Not enough data
9.2
10
Not enough data
9.0
10
Not enough data
8.7
10
Not enough data
9.5
10
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
8.5
8
Not enough data
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Visitor Identification
Not enough data
Not enough data
Agentic AI - Lead Scoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Attribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
Not enough data
9.4
18
Not enough data
9.7
18
Not enough data
9.7
19
Not enough data
9.8
16
Not enough data
Not enough data
Contacts
Not enough data
9.8
21
Not enough data
9.6
20
Not enough data
9.8
20
Insights
Not enough data
9.7
19
Not enough data
9.7
23
Not enough data
9.7
17
Not enough data
9.8
20
Not enough data
9.3
20
Not enough data
Not enough data
Marketing Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Phone Number Management
8.8
302
10.0
29
9.2
328
10.0
31
8.5
200
9.6
27
Tracking
8.7
310
9.9
27
8.9
318
9.8
28
8.7
279
9.8
30
Analytics
9.0
338
9.9
31
9.2
314
9.7
28
8.6
316
9.9
34
8.6
157
10.0
26
Call Routing
8.7
253
9.8
31
8.7
195
9.8
28
8.3
163
9.8
27
Administration
8.6
138
10.0
27
9.1
164
10.0
31
9.2
190
10.0
33
Agentic AI - Inbound Call Tracking
7.8
20
Not enough data
8.5
19
Not enough data
7.5
19
Feature Not Available
Marketing Operations
8.4
49
9.7
6
9.1
57
9.7
6
8.8
51
9.2
6
9.1
58
10.0
6
8.1
47
9.3
5
7.8
45
8.0
5
Campaign Activity
8.8
59
9.2
6
8.7
63
9.5
7
8.4
52
8.7
5
8.7
56
9.0
5
8.8
51
8.7
5
7.9
49
7.0
5
Agentic AI - Marketing Analytics
6.5
14
Not enough data
7.4
14
Not enough data
6.7
13
Not enough data
Categories
Categories
Shared Categories
Invoca and Phonexa are categorized as Conversation Intelligence, Inbound Call Tracking, Marketing Analytics, and Attribution
Unique Categories
Invoca is categorized as Speech Analytics and Contact Center Quality Assurance
Reviews
Reviewers' Company Size
Invoca
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Phonexa
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
27.1%
Hospital & Health Care
8.9%
Financial Services
5.7%
Telecommunications
5.3%
Internet
5.3%
Other
47.6%
Marketing and Advertising
45.3%
Financial Services
33.3%
Insurance
6.7%
Telecommunications
2.7%
Legal Services
2.7%
Other
9.3%
Alternatives
Discussions
How do you insure your customers data safety from your employees at invoca ?
2 Comments
MD
Invoca does not capture or store any credit card or billing information. Additionally, we have had no problems with security in over 2 years of extensive...Read more
How granular are call attribution analytics?
2 Comments
Official Response from Invoca
Invoca captures any data from the website (e.g. URL query string parameters, first-party cookie values, HTML elements) and attribute this data to the...Read more
Is the solution HIPAA, PCI, or GDPR compliant, and what compromises will I need to make?
2 Comments
Official Response from Invoca
Yes, Invoca takes data security and customer privacy very seriously. For healthcare Invoca is HIPAA compliant and will sign a BAA. In addition, Invoca is...Read more
What does Phonexa do?
2 Comments
Official Response from Phonexa
Phonexa is a performance marketing automation software and all-in-one marketing automation solution for calls, leads, clicks, email, SMS, accounting, and...Read more
How does call tracking software work?
1 Comment
Official Response from Phonexa
Call tracking is the process of collecting data from phone conversations with callers that can pinpoint exactly what campaign or marketing effort drove the...Read more
What is phone call tracking?
1 Comment
MS
Call tracking is the process of learning about an incoming phone call and the technology that allows you to do it. This includes, but is not limited to, the...Read more
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