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Prepaid credits for validations seems fair. Review collected by and hosted on G2.com.
A failure rate of 34% on standard US addresses is unacceptable. Our dev team and testers ran over 600 addresses on a new website implementation and found a 34% failure rate to validate confirmed US Addresses. Team went as far as to plug in known family member residential addresses in USA. The failure rate of 34% held true there as well (valid addresses were deemed invalid, causing form validation errors. Simply stated, the Xverify address validation API tool results in enough failed validations to deem it more trouble than it is worth. Customer service was non-existent with no reply to help requests. Unacceptable in many ways. Review collected by and hosted on G2.com.
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