Nooks Features

Organizes knowledge from fellow sales representatives and other experienced employees for reference.

Offers content and training for new hires within the tool.

Allows for the creation of a customized playbook that new hires can use for reference in understanding company-specific sales processes.

Records users' practice or live pitches for future reference and improvement.

Lets managers review recorded video pitches to discuss areas of skill and areas that require improvement.

Provides a scorecard to display team and/or individual performance.

Allows managers to utilize and snapshot scorecards to coach new hires and assign action items.

Projects team sales performance publicly to reward and motivate employees.

Updates sales data in real-time so as to help teams remain close to their goals.

Notifies users of company-specified "danger zones" to correct behaviors and re-align sales processes in the right direction.

Motivates employees by creating time-sensitive competititons that drive performance.

Records calls for future reference. 546 reviewers of Nooks have provided feedback on this feature.

As reported in 533 Nooks reviews. Generates an area code local to where the user is calling to increase likelihood of pick-up.

As reported in 535 Nooks reviews. Allows users to perform calls from their preferred device, whether laptop, desktop, mobile or otherwise.

Gathers contacts from integrated tools, allowing users to call with one click. This feature was mentioned in 535 Nooks reviews.

Has auto-dialing or predictive dialing functionality. 106 reviewers of Nooks have provided feedback on this feature.

As reported in 528 Nooks reviews. Retains a log of extraneous contact information such as timezone and contact engagement.

Finds and opens saved contact information for reference at the time of a new call. This feature was mentioned in 525 Nooks reviews.

Based on 522 Nooks reviews. Allows users to denote which contacts they believe are prospective customers.

Allows users to take notes during or after the call for future reference. 528 reviewers of Nooks have provided feedback on this feature.

As reported in 520 Nooks reviews. Delivers users a daily summary of activity.

As reported in 516 Nooks reviews. Sends automated voicemails to prospective clients who fail to answer.

Sends automated emails to increase engagement with prospective clients. 507 reviewers of Nooks have provided feedback on this feature.

As reported in 519 Nooks reviews. Organizes contacts based on probability of success.

Based on 96 Nooks reviews. Automatically transcribes and summarizes meeting discussions.

Presents information about the individual being called before the call begins. 744 reviewers of Nooks have provided feedback on this feature.

Gives agents a predetermined amount of time to view call information before automatically calling. Similar to Preview Dialing. 742 reviewers of Nooks have provided feedback on this feature.

Uses machine learning to determine the best times to call and adjust dialing speed to connect agents with leads efficiently. This feature was mentioned in 114 Nooks reviews.

Based on 718 Nooks reviews. Allows a supervisor to listen to a call and train in real time.

Reschedules calls within the software itself, either through a prompt or by the agent themselves. This feature was mentioned in 720 Nooks reviews.

Records calls to access or evaluate at a later time to ensure quality standards are met, and pause recording of live calls if necessary. 736 reviewers of Nooks have provided feedback on this feature.

As reported in 727 Nooks reviews. Decides response type by determining if voice is a human response or an answering machine.

As reported in 703 Nooks reviews. Uses touch-tone or voice input to interact with callers, gather information, and route them to the appropriate agent or department.

Based on 706 Nooks reviews. Removes phone numbers from an uploaded list that appear on the National Do Not Call Registry.

Records sales calls and facilitates playback

Utilizes machine learning technology to analyze recorded sales calls

Analyzes or facilitates the analysis of recorded and stored sales calls for insight

Leverages analytics to qualify and score calls in real time

Leverages technology to rate or "read" recordings to determine the impact of sales calls

Transcribes sales calls from speech to text

Utilizes artificial intelligence technology to discover insights within recorded sales calls

Based on 389 Nooks reviews. Allows users to set personal availability.

Based on 388 Nooks reviews. Allows users to decorate their virtual office space.

As reported in 388 Nooks reviews. Allows administrators to design their virtual office themselves.

Based on 387 Nooks reviews. Allows individual users to create personal offices within the virtual workspace.

Product accurately cleans, deduplicates, and verifies lead data. This feature was mentioned in 35 Nooks reviews.

Product enriches existing lead data with missing information. This feature was mentioned in 35 Nooks reviews.

Product provides accurate, up-to-date contact information for leads, such as email address or phone number. 35 reviewers of Nooks have provided feedback on this feature.

Prioritizes leads through lead scoring, market insights, account-level insights, etc. 35 reviewers of Nooks have provided feedback on this feature.

As reported in 35 Nooks reviews. Product offers a browser extension that validates or enriches lead information within the user’s browser.

Condenses long documents or text into a brief summary.

Condenses long documents or text into a brief summary.

Based on 34 Nooks reviews. Works across multiple software systems or databases

Based on 101 Nooks reviews. Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input This feature was mentioned in 162 Nooks reviews.

As reported in 161 Nooks reviews. Works across multiple software systems or databases

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

As reported in 75 Nooks reviews. Capability to perform complex tasks without constant human input

Uses AI to prioritize and reorder call lists based on lead quality, past interactions and optimal call times. This feature was mentioned in 107 Nooks reviews.

Based on 108 Nooks reviews. Uses AI to ensure call compliance with regulations like TCPA or GDPR by detecting violations and triggering alerts or restrictions.

As reported in 106 Nooks reviews. Uses AI to analyze call recordings for sentiment, tone and language to assess interaction quality and flag calls needing follow up or review.