# Nooks vs Orum Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Orum excels in its fast dialing capabilities, allowing users to connect with more prospects quickly, which significantly boosts call volume and productivity. Users appreciate the automatic dialing feature that reduces the manual dialing process, making it a preferred choice for those focused on efficiency.
- **Users say** Nooks stands out for its comprehensive prospecting tools, including sequencing, dials, and email generation. Reviewers highlight its user-friendly interface, which makes navigating past interactions seamless, and they appreciate how it automates information retrieval from CRM systems, simplifying their workflow.
- **According to verified reviews** , Nooks has a higher overall satisfaction score compared to Orum, reflecting its strong market presence and user approval. This is evident in the number of recent reviews, with Nooks receiving significantly more feedback, indicating a robust user community and ongoing engagement.
- **Reviewers mention** that while Orum is effective as a power dialer, some users find it challenging to customize the software to fit their specific workflows. This can lead to configuration hurdles that may affect overall user experience, especially for those with unique needs.
- **G2 reviewers highlight** that Nooks provides a more integrated experience with other platforms, which is a significant advantage for users looking for seamless connectivity. This integration allows for easier management of calls and prospect data, enhancing overall productivity.
- **Users report** that both products offer solid support, but Nooks edges out with slightly higher ratings in quality of support. Reviewers appreciate the responsiveness and helpfulness of Nooks' support team, which can be crucial for users needing assistance during their day-to-day operations.



| | Nooks | Orum | 
|---|---|---|
| **Star Rating** | 4.8 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 1,526 | 800 | 
| **Largest Market Segment** | Mid-Market (54.2% of reviews) | Mid-Market (55.9% of reviews) | 
| **Entry Level Price** | Contact Us 3 Users | No pricing available | 

---
## Top Pros & Cons

### Nooks

Pros:
- Time-saving (399 reviews)
- Ease of Use (384 reviews)

Cons:
- Call Issues (212 reviews)
- Dialer Issues (110 reviews)

### Orum

Pros:
- Ease of Use (288 reviews)
- Efficiency (255 reviews)

Cons:
- Call Issues (102 reviews)
- Missing Features (68 reviews)

---
## Ratings Comparison
| Rating | Nooks | Orum | 
|---|---|---|
  | **Meets Requirements** | 9.3 (1186 reviews) | 9.1 (570 reviews) | 
  | **Ease of Use** | 9.3 (1219 reviews) | 9.2 (604 reviews) | 
  | **Ease of Setup** | 9.3 (996 reviews) | 9.2 (344 reviews) | 
  | **Ease of Admin** | 9.0 (81 reviews) | 8.9 (101 reviews) | 
  | **Quality of Support** | 9.4 (1105 reviews) | 9.2 (540 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.6 (80 reviews) | 9.3 (103 reviews) | 
  | **Product Direction (% positive)** | 9.8 (1156 reviews) | 9.6 (568 reviews) | 

---
## Pricing

### Nooks

#### Entry-Level Pricing

Plan: AI Dialer

Price: Contact Us 3 Users

Description: Skip the noise and connect with 3x more prospects.

Key Features:
- Parallel Dialing — Multi-Line & Power Dialing, AI Answer Detection, Zero Latency, Crystal-Clear Audio
- Spam Protection — Automated Number Rotation, Reputation Monitoring, Carrier Registration
- Workflow Automation — Bi-Directional CRM Sync, Automated Voicemail Drops, Smart Follow-ups

[Browse all 5 editions](https://www.g2.com/products/nooks/pricing)

#### Free Trial

Yes

### Orum

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Nooks** | N/A | N/A |
| **Orum** | N/A | N/A |

#### Communication

| Feature | Nooks | Orum | 
|---|---|---|
| **Status Updates** | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | 

#### Content Management

| Feature | Nooks | Orum | 
|---|---|---|
| **File Sharing** | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | Nooks | Orum | 
|---|---|---|
| **Task Management** | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | 

#### Administration

| Feature | Nooks | Orum | 
|---|---|---|
| **Moderation** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **Nooks** | N/A | N/A |
| **Orum** | N/A | N/A |

#### Lead Generation

| Feature | Nooks | Orum | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Nooks** | 9.9/10 | 59 |
| **Orum** | N/A | N/A |

#### Integrated Workflows

| Feature | Nooks | Orum | 
|---|---|---|
| **Task Management** | 9.9 (27 reviews) | Not enough data | 
| **Email Tracking/Automation** | 10.0 (13 reviews) | Not enough data | 
| **Calls and Voice** | 9.9 (44 reviews) | Not enough data | 
| **Other Outreach Options ** | 9.3 (5 reviews) | Not enough data | 
| **CRM Integration** | 9.7 (29 reviews) | Not enough data | 
| **Calendar** | 10.0 (13 reviews) | Not enough data | 
| **Shared Records** | 10.0 (6 reviews) | Not enough data | 

#### Repeatability and Reportability

| Feature | Nooks | Orum | 
|---|---|---|
| **Content Management** | Not enough data | Not enough data | 
| **Workflow Management** | 10.0 (11 reviews) | Not enough data | 
| **Workflow Performance** | 10.0 (8 reviews) | Not enough data | 
| **Sales Coaching and Insights** | 9.6 (12 reviews) | Not enough data | 
| **Gamification** | 10.0 (9 reviews) | Not enough data | 

#### AI and Automation

| Feature | Nooks | Orum | 
|---|---|---|
| **Lead Prioritization** | Not enough data | Not enough data | 
| **Lead Scoring** | Not enough data | Not enough data | 
| **Best Time of Day Scheduling** | Not enough data | Not enough data | 
| **Buyer Intelligence** | 10.0 (5 reviews) | Not enough data | 
| **Machine Learning** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Nooks | Orum | 
|---|---|---|
| **AI Text Generation** | 10.0 (6 reviews) | Not enough data | 

#### Agentic AI - Sales Engagement

| Feature | Nooks | Orum | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Auto Dialer

| Product | Score | Reviews |
|---|---|---|
| **Nooks** | 8.7/10 | 992 |
| **Orum** | 8.6/10 | 517 |

#### Dialing Options

| Feature | Nooks | Orum | 
|---|---|---|
| **Preview Dialing** | 9.1 (809 reviews) | 9.0 (456 reviews) | 
| **Progressive Dialing** | 9.0 (803 reviews) | 8.9 (444 reviews) | 
| **Predictive Dialing** | 8.6 (139 reviews) | Feature Not Available | 

#### Agent Tools

| Feature | Nooks | Orum | 
|---|---|---|
| **Whisper Coaching ** | 8.6 (747 reviews) | 8.2 (344 reviews) | 
| **Callback Scheduling ** | 8.6 (757 reviews) | 8.1 (342 reviews) | 
| **Call Recording ** | 9.3 (805 reviews) | 9.2 (453 reviews) ✓ Verified | 

#### Automation

| Feature | Nooks | Orum | 
|---|---|---|
| **Voice Activity Detection** | 8.8 (749 reviews) | 8.5 (435 reviews) ✓ Verified | 
| **Interactive Voice Response (IVR)** | 8.4 (714 reviews) | 8.3 (350 reviews) ✓ Verified | 
| **Call Scrubbing** | 8.7 (723 reviews) | 8.5 (364 reviews) | 

#### Agentic AI - Auto Dialer

| Feature | Nooks | Orum | 
|---|---|---|
| **Autonomous Task Execution** | 8.6 (181 reviews) | 8.5 (202 reviews) | 
| **Cross-system Integration** | 8.6 (210 reviews) | 8.6 (217 reviews) | 

#### AI Capabilities - Auto Dialer

| Feature | Nooks | Orum | 
|---|---|---|
| **Call Prioritization and List Optimization** | 8.6 (132 reviews) | 8.6 (205 reviews) | 
| **Compliance Monitoring** | 8.5 (112 reviews) | 8.5 (195 reviews) | 
| **Speech Analytics and Sentiment Analysis** | 8.7 (120 reviews) | 8.8 (199 reviews) | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Nooks** | 9.7/10 | 20 |
| **Orum** | N/A | N/A |

#### Call Analytics

| Feature | Nooks | Orum | 
|---|---|---|
| **Call Recording** | 9.9 (15 reviews) | Not enough data | 
| **Machine Learning** | Not enough data | Not enough data | 
| **Call Analysis** | 9.5 (7 reviews) | Not enough data | 
| **Lead Qualification** | 9.7 (5 reviews) | Not enough data | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Nooks | Orum | 
|---|---|---|
| **Customer Scoring** | 9.3 (5 reviews) | Not enough data | 
| **Speech-to-Text** | 10.0 (8 reviews) | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Nooks | Orum | 
|---|---|---|
| **AI Text Summarization** | 10.0 (9 reviews) | Not enough data | 

#### Agentic AI - Conversation Intelligence

| Feature | Nooks | Orum | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | 9.7 (6 reviews) | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Virtual Workspaces

| Product | Score | Reviews |
|---|---|---|
| **Nooks** | 8.2/10 | 412 |
| **Orum** | 8.6/10 | 41 |

#### Office Customization

| Feature | Nooks | Orum | 
|---|---|---|
| **Office Decor** | 8.0 (390 reviews) | Feature Not Available | 
| **Customized Floor Plans** | 8.0 (390 reviews) | Feature Not Available | 
| **Personal Offices** | 8.2 (389 reviews) | 8.6 (39 reviews) | 

#### Guest Tools

| Feature | Nooks | Orum | 
|---|---|---|
| **Guest Links** | Feature Not Available | 8.3 (38 reviews) | 

#### Collaboration Tools

| Feature | Nooks | Orum | 
|---|---|---|
| **Availability Status** | 8.6 (390 reviews) | 8.6 (40 reviews) | 

#### Agentic AI - Virtual Workspaces

| Feature | Nooks | Orum | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (76 reviews) | 8.4 (24 reviews) | 

### Lead Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Nooks** | 8.5/10 | 86 |
| **Orum** | N/A | N/A |

#### Lead Intelligence

| Feature | Nooks | Orum | 
|---|---|---|
| **Lead Validation** | 8.5 (50 reviews) | Not enough data | 
| **Lead Enrichment** | 8.6 (62 reviews) | Not enough data | 
| **Lead Quality** | 8.3 (56 reviews) | Not enough data | 
| **Lead Analysis** | 8.6 (47 reviews) | Not enough data | 
| **Browser Extension** | 8.9 (43 reviews) | Not enough data | 

#### Agentic AI - Lead Intelligence

| Feature | Nooks | Orum | 
|---|---|---|
| **Cross-system Integration** | 8.3 (43 reviews) | Not enough data | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Nooks** | 9.0/10 | 637 |
| **Orum** | 8.9/10 | 263 |

#### Agentic AI - Outbound Call Tracking

| Feature | Nooks | Orum | 
|---|---|---|
| **Autonomous Task Execution** | 8.6 (105 reviews) | 8.4 (81 reviews) | 
| **Natural Language Interaction** | Feature Not Available | 8.5 (81 reviews) | 

#### Calling

| Feature | Nooks | Orum | 
|---|---|---|
| **Record Calls** | 9.5 (595 reviews) | 9.3 (244 reviews) | 
| **Generate Location** | 8.9 (561 reviews) | 8.6 (217 reviews) | 
| **Call Types** | 9.1 (560 reviews) | 9.0 (227 reviews) | 
| **Click-to-Call** | 9.4 (566 reviews) | 9.2 (233 reviews) | 
| **Auto Dialer** | 9.6 (176 reviews) | 9.5 (105 reviews) | 

#### Contacts

| Feature | Nooks | Orum | 
|---|---|---|
| **Personalization** | 9.1 (550 reviews) | 8.8 (224 reviews) | 
| **Information Locater** | 9.0 (544 reviews) | 8.7 (209 reviews) | 
| **Record Prospect Data** | 9.1 (540 reviews) | 9.0 (222 reviews) | 

#### Insights

| Feature | Nooks | Orum | 
|---|---|---|
| **Notes** | 9.3 (562 reviews) | 9.0 (232 reviews) | 
| **Daily Summary** | 9.1 (543 reviews) | 9.2 (221 reviews) | 
| **Automated Voicemails** | 8.7 (532 reviews) | 9.0 (216 reviews) | 
| **Automated Emails** | 7.5 (517 reviews) | Feature Not Available | 
| **Sorts Prospects** | 8.8 (540 reviews) | 8.7 (212 reviews) | 
| **Automated Note Taking** | 9.0 (116 reviews) | 8.7 (94 reviews) | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **Nooks** | 9.8/10 | 28 |
| **Orum** | N/A | N/A |

#### Agentic AI - Sales Coaching

| Feature | Nooks | Orum | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Training

| Feature | Nooks | Orum | 
|---|---|---|
| **Knowledge Base** | 9.6 (9 reviews) | Not enough data | 
| **Coaching Materials** | 9.9 (16 reviews) | Not enough data | 
| **Playbook Creation** | 9.3 (5 reviews) | Not enough data | 
| **Video Record** | 9.7 (6 reviews) | Not enough data | 

#### Feedback

| Feature | Nooks | Orum | 
|---|---|---|
| **Review** | 9.7 (12 reviews) | Not enough data | 
| **Scorecard** | 9.6 (18 reviews) | Not enough data | 
| **Coaching Card** | 10.0 (11 reviews) | Not enough data | 
| **Leaderboard** | 10.0 (11 reviews) | Not enough data | 
| **Real-Time Updates** | 10.0 (9 reviews) | Not enough data | 
| **Notifications** | 10.0 (5 reviews) | Not enough data | 
| **Competition** | 10.0 (5 reviews) | Not enough data | 

#### Generative AI

| Feature | Nooks | Orum | 
|---|---|---|
| **AI Text Summarization** | 9.0 (5 reviews) | Not enough data | 

---
## Categories
**Shared Categories (3):** [Auto Dialer Software](https://www.g2.com/categories/auto-dialer), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Virtual Workspaces](https://www.g2.com/categories/virtual-workspaces)

**Unique to Nooks (4):** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [Lead Intelligence Software](https://www.g2.com/categories/lead-intelligence), [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching)



---
## Reviewer Demographics

### By Company Size

| Segment | Nooks | Orum | 
|---|---|---|
| **Small-Business** | 27.5% | 28.3% | 
| **Mid-Market** | 54.2% | 55.9% | 
| **Enterprise** | 18.3% | 15.8% | 

### By Industry

#### Nooks

- **Computer Software:** 39.6%
- **Information Technology and Services:** 19.3%
- **Marketing and Advertising:** 4.7%
- **Human Resources:** 4.3%
- **Financial Services:** 3.8%
- **Computer & Network Security:** 3.6%
- **E-Learning:** 1.9%
- **Hospital & Health Care:** 1.9%
- **Telecommunications:** 1.5%
- **Accounting:** 1.4%
- **Other:** 18.2%

#### Orum

- **Computer Software:** 36.4%
- **Information Technology and Services:** 21.4%
- **Computer & Network Security:** 5.5%
- **Financial Services:** 5.1%
- **Marketing and Advertising:** 4.1%
- **Human Resources:** 2.3%
- **Accounting:** 2.0%
- **Consulting:** 1.8%
- **Telecommunications:** 1.5%
- **Staffing and Recruiting:** 1.4%
- **Other:** 18.4%

---
## Alternatives

### Alternatives to Nooks

- [Koncert](https://www.g2.com/products/koncert/reviews) — 4.6/5 stars (396 reviews)
- [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) — 4.8/5 stars (865 reviews)
- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2385 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4286 reviews)
- [FlashIntel](https://www.g2.com/products/flashintel/reviews) — 4.6/5 stars (665 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1587 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9658 reviews)
- [GTM Workspace - Powered by ZoomInfo](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews) — 4.5/5 stars (9098 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3569 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4165 reviews)

### Alternatives to Orum

- [Koncert](https://www.g2.com/products/koncert/reviews) — 4.6/5 stars (396 reviews)
- [PhoneBurner](https://www.g2.com/products/phoneburner/reviews) — 4.7/5 stars (285 reviews)
- [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) — 4.8/5 stars (865 reviews)
- [ConnectAndSell](https://www.g2.com/products/connectandsell/reviews) — 4.3/5 stars (234 reviews)
- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2504 reviews)
- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2385 reviews)
- [FlashIntel](https://www.g2.com/products/flashintel/reviews) — 4.6/5 stars (665 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4286 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1841 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3569 reviews)

---
## Top Discussions

### Nooks

No discussions available for this product.

### Orum

- Title: [What is Orum used for?](https://www.g2.com/discussions/what-is-orum-used-for) — 4 comments
  > **Top comment:** "Automated Dialing"
- Title: [Has the learning curve, cluttered layout, and missing integrations changed how quickly you can ramp reps?](https://www.g2.com/discussions/has-the-learning-curve-cluttered-layout-and-missing-integrations-changed-how-quickly-you-can-ramp-reps) — 1 comment
  > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">Have you integrated Orum with your CRM for automated data capture? The platform ensures all call data, notes, and..."
- Title: [How are you managing notes, past context, and follow‑ups when Orum does not surface the right info at the right time?](https://www.g2.com/discussions/how-are-you-managing-notes-past-context-and-follow-ups-when-orum-does-not-surface-the-right-info-at-the-right-time) — 1 comment
  > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">Make sure your team understands how AI fits into their workflow. Training should focus on making AI feel seamless..."
- Title: [What is your experience with enrichment accuracy and missing mobile numbers, and how does it affect your outreach plans?](https://www.g2.com/discussions/what-is-your-experience-with-enrichment-accuracy-and-missing-mobile-numbers-and-how-does-it-affect-your-outreach-plans) — 1 comment
  > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">For better training, you could leverage Orum's AI Coaching suite which includes Objection Detection, post-call..."
- Title: [How are you handling list imports, contact limits, and the extra steps they add to your day?](https://www.g2.com/discussions/how-are-you-handling-list-imports-contact-limits-and-the-extra-steps-they-add-to-your-day) — 1 comment
  > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">Have you tried Orum's AI-powered call routing that prioritizes numbers based on historical answer rates? This smart..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/nooks-vs-orum)