# Nooks vs Orum Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Nooks excels in integration capabilities, particularly with CRM systems, making it easier for sales teams to manage their workflows. Users appreciate how it provides a ready-to-call list each day, enhancing their efficiency in reaching out to prospects.
- **Users say** that Orum stands out for its high connect rates and the ability to track multiple numbers, which helps in optimizing call strategies. Reviewers have highlighted the value of AI-generated notes and call feedback, which contribute to improved performance and recognition in their roles.
- **According to verified reviews** , Nooks has a slight edge in overall user satisfaction, reflected in its higher G2 Score. Users frequently mention the comprehensive features available in Nooks, which they find beneficial for their daily tasks.
- **Reviewers mention** that while Orum offers a solid user experience, it sometimes faces challenges in meeting specific workflow needs, with some users noting configuration difficulties. However, many still appreciate its efficiency and the insights gained from call reviews.
- **G2 reviewers highlight** that Nooks provides a more user-friendly setup process, which is crucial for teams looking to get started quickly. Users have expressed satisfaction with the intuitive onboarding experience, allowing them to dive into their tasks without a steep learning curve.
- **Users report** that both products have strong support features, but Nooks slightly outperforms Orum in this area, with higher ratings for quality of support. This is particularly important for teams that rely on timely assistance to resolve issues and maintain productivity.



| | Nooks | Orum | 
|---|---|---|
| **Star Rating** | 4.8 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 1,654 | 976 | 
| **Largest Market Segment** | Mid-Market (54.3% of reviews) | Mid-Market (53.6% of reviews) | 
| **Entry Level Price** | Contact Us 3 Users | No pricing available | 

---
## Top Pros & Cons

### Nooks

Pros:
- Time-saving (373 reviews)
- Ease of Use (356 reviews)

Cons:
- Call Issues (200 reviews)
- Dialer Issues (103 reviews)

### Orum

Pros:
- Ease of Use (288 reviews)
- Efficiency (255 reviews)

Cons:
- Call Issues (102 reviews)
- Missing Features (68 reviews)

---
## Ratings Comparison
| Rating | Nooks | Orum | 
|---|---|---|
  | **Meets Requirements** | 9.4 (1275 reviews) | 9.1 (694 reviews) | 
  | **Ease of Use** | 9.3 (1310 reviews) | 9.1 (738 reviews) | 
  | **Ease of Setup** | 9.3 (1085 reviews) | 9.2 (474 reviews) | 
  | **Ease of Admin** | 9.0 (84 reviews) | 9.1 (132 reviews) | 
  | **Quality of Support** | 9.4 (1186 reviews) | 9.2 (654 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.6 (83 reviews) | 9.4 (134 reviews) | 
  | **Product Direction (% positive)** | 9.7 (1230 reviews) | 9.5 (670 reviews) | 

---
## Pricing

### Nooks

#### Entry-Level Pricing

Plan: AI Dialer

Price: Contact Us 3 Users

Description: Skip the noise and connect with 3x more prospects.

Key Features:
- Parallel Dialing — Multi-Line & Power Dialing, AI Answer Detection, Zero Latency, Crystal-Clear Audio
- Spam Protection — Automated Number Rotation, Reputation Monitoring, Carrier Registration
- Workflow Automation — Bi-Directional CRM Sync, Automated Voicemail Drops, Smart Follow-ups

[Browse all 5 editions](https://www.g2.com/products/nooks/pricing)

#### Free Trial

Yes

### Orum

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Nooks** | N/A | N/A |
| **Orum** | N/A | N/A |

#### Communication

| Feature | Nooks | Orum | 
|---|---|---|
| **Status Updates** | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | 

#### Content Management

| Feature | Nooks | Orum | 
|---|---|---|
| **File Sharing** | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | Nooks | Orum | 
|---|---|---|
| **Task Management** | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | 

#### Administration

| Feature | Nooks | Orum | 
|---|---|---|
| **Moderation** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **Nooks** | N/A | N/A |
| **Orum** | N/A | N/A |

#### Lead Generation

| Feature | Nooks | Orum | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Nooks** | 9.8/10 | 84 |
| **Orum** | N/A | N/A |

#### Integrated Workflows

| Feature | Nooks | Orum | 
|---|---|---|
| **Task Management** | 9.9 (36 reviews) | Not enough data | 
| **Email Tracking/Automation** | 10.0 (20 reviews) | Not enough data | 
| **Calls and Voice** | 9.9 (64 reviews) | Not enough data | 
| **Other Outreach Options ** | 9.2 (10 reviews) | Not enough data | 
| **CRM Integration** | 9.8 (44 reviews) | Not enough data | 
| **Calendar** | 9.6 (22 reviews) | Not enough data | 
| **Shared Records** | 9.5 (11 reviews) | Not enough data | 

#### Repeatability and Reportability

| Feature | Nooks | Orum | 
|---|---|---|
| **Content Management** | 9.3 (7 reviews) | Not enough data | 
| **Workflow Management** | 9.7 (17 reviews) | Not enough data | 
| **Workflow Performance** | 10.0 (12 reviews) | Not enough data | 
| **Sales Coaching and Insights** | 9.7 (18 reviews) | Not enough data | 
| **Gamification** | 10.0 (12 reviews) | Not enough data | 

#### AI and Automation

| Feature | Nooks | Orum | 
|---|---|---|
| **Lead Prioritization** | 10.0 (5 reviews) | Not enough data | 
| **Lead Scoring** | 10.0 (5 reviews) | Not enough data | 
| **Best Time of Day Scheduling** | 10.0 (5 reviews) | Not enough data | 
| **Buyer Intelligence** | 10.0 (6 reviews) | Not enough data | 
| **Machine Learning** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Nooks | Orum | 
|---|---|---|
| **AI Text Generation** | 10.0 (8 reviews) | Not enough data | 

#### Agentic AI - Sales Engagement

| Feature | Nooks | Orum | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | 10.0 (6 reviews) | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Auto Dialer

| Product | Score | Reviews |
|---|---|---|
| **Nooks** | 8.7/10 | 1049 |
| **Orum** | 8.6/10 | 647 |

#### Dialing Options

| Feature | Nooks | Orum | 
|---|---|---|
| **Preview Dialing** | 9.1 (829 reviews) | 9.0 (468 reviews) | 
| **Progressive Dialing** | 9.0 (816 reviews) | 9.0 (469 reviews) | 
| **Predictive Dialing** | 8.7 (146 reviews) | Feature Not Available | 

#### Agent Tools

| Feature | Nooks | Orum | 
|---|---|---|
| **Whisper Coaching ** | 8.6 (753 reviews) | 8.3 (357 reviews) | 
| **Callback Scheduling ** | 8.6 (767 reviews) | 8.1 (353 reviews) | 
| **Call Recording ** | 9.3 (827 reviews) | 9.2 (470 reviews) ✓ Verified | 

#### Automation

| Feature | Nooks | Orum | 
|---|---|---|
| **Voice Activity Detection** | 8.8 (757 reviews) | 8.6 (448 reviews) ✓ Verified | 
| **Interactive Voice Response (IVR)** | 8.4 (717 reviews) | 8.3 (351 reviews) ✓ Verified | 
| **Call Scrubbing** | 8.7 (730 reviews) | 8.5 (366 reviews) | 

#### Agentic AI - Auto Dialer

| Feature | Nooks | Orum | 
|---|---|---|
| **Autonomous Task Execution** | 8.7 (187 reviews) | 8.5 (209 reviews) | 
| **Cross-system Integration** | 8.6 (214 reviews) | 8.7 (258 reviews) | 

#### AI Capabilities - Auto Dialer

| Feature | Nooks | Orum | 
|---|---|---|
| **Call Prioritization and List Optimization** | 8.6 (140 reviews) | 8.7 (222 reviews) | 
| **Compliance Monitoring** | 8.5 (115 reviews) | 8.5 (198 reviews) | 
| **Speech Analytics and Sentiment Analysis** | 8.7 (123 reviews) | 8.9 (209 reviews) | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Nooks** | 9.8/10 | 22 |
| **Orum** | N/A | N/A |

#### Call Analytics

| Feature | Nooks | Orum | 
|---|---|---|
| **Call Recording** | 9.9 (17 reviews) | Not enough data | 
| **Machine Learning** | Not enough data | Not enough data | 
| **Call Analysis** | 9.6 (9 reviews) | Not enough data | 
| **Lead Qualification** | 9.8 (7 reviews) | Not enough data | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Nooks | Orum | 
|---|---|---|
| **Customer Scoring** | 9.4 (6 reviews) | Not enough data | 
| **Speech-to-Text** | 10.0 (9 reviews) | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Nooks | Orum | 
|---|---|---|
| **AI Text Summarization** | 10.0 (9 reviews) | Not enough data | 

#### Agentic AI - Conversation Intelligence

| Feature | Nooks | Orum | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | 9.7 (6 reviews) | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Virtual Workspaces

| Product | Score | Reviews |
|---|---|---|
| **Nooks** | 8.2/10 | 418 |
| **Orum** | 8.6/10 | 43 |

#### Office Customization

| Feature | Nooks | Orum | 
|---|---|---|
| **Office Decor** | 8.0 (392 reviews) | Feature Not Available | 
| **Customized Floor Plans** | 8.0 (391 reviews) | Feature Not Available | 
| **Personal Offices** | 8.2 (391 reviews) | 8.6 (39 reviews) | 

#### Guest Tools

| Feature | Nooks | Orum | 
|---|---|---|
| **Guest Links** | Feature Not Available | 8.3 (38 reviews) | 

#### Collaboration Tools

| Feature | Nooks | Orum | 
|---|---|---|
| **Availability Status** | 8.6 (395 reviews) | 8.7 (41 reviews) | 

#### Agentic AI - Virtual Workspaces

| Feature | Nooks | Orum | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (77 reviews) | 8.5 (25 reviews) | 

### Lead Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Nooks** | 8.6/10 | 109 |
| **Orum** | N/A | N/A |

#### Lead Intelligence

| Feature | Nooks | Orum | 
|---|---|---|
| **Lead Validation** | 8.5 (54 reviews) | Not enough data | 
| **Lead Enrichment** | 8.6 (76 reviews) | Not enough data | 
| **Lead Quality** | 8.2 (65 reviews) | Not enough data | 
| **Lead Analysis** | 8.7 (50 reviews) | Not enough data | 
| **Browser Extension** | 8.9 (45 reviews) | Not enough data | 

#### Agentic AI - Lead Intelligence

| Feature | Nooks | Orum | 
|---|---|---|
| **Cross-system Integration** | 8.5 (47 reviews) | Not enough data | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Nooks** | 9.0/10 | 662 |
| **Orum** | 8.9/10 | 295 |

#### Agentic AI - Outbound Call Tracking

| Feature | Nooks | Orum | 
|---|---|---|
| **Autonomous Task Execution** | 8.6 (106 reviews) | 8.4 (81 reviews) | 
| **Natural Language Interaction** | Feature Not Available | 8.6 (82 reviews) | 

#### Calling

| Feature | Nooks | Orum | 
|---|---|---|
| **Record Calls** | 9.5 (611 reviews) | 9.3 (264 reviews) | 
| **Generate Location** | 9.0 (566 reviews) | 8.7 (224 reviews) | 
| **Call Types** | 9.1 (567 reviews) | 9.0 (234 reviews) | 
| **Click-to-Call** | 9.4 (580 reviews) | 9.2 (245 reviews) | 
| **Auto Dialer** | 9.6 (196 reviews) | 9.6 (133 reviews) | 

#### Contacts

| Feature | Nooks | Orum | 
|---|---|---|
| **Personalization** | 9.1 (556 reviews) | 8.8 (232 reviews) | 
| **Information Locater** | 9.0 (548 reviews) | 8.7 (214 reviews) | 
| **Record Prospect Data** | 9.1 (543 reviews) | 9.0 (225 reviews) | 

#### Insights

| Feature | Nooks | Orum | 
|---|---|---|
| **Notes** | 9.3 (574 reviews) | 9.1 (241 reviews) | 
| **Daily Summary** | 9.1 (550 reviews) | 9.2 (232 reviews) | 
| **Automated Voicemails** | 8.7 (535 reviews) | 9.0 (221 reviews) | 
| **Automated Emails** | 7.5 (520 reviews) | Feature Not Available | 
| **Sorts Prospects** | 8.8 (542 reviews) | 8.7 (214 reviews) | 
| **Automated Note Taking** | 9.0 (120 reviews) | 8.8 (102 reviews) | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **Nooks** | 9.8/10 | 36 |
| **Orum** | N/A | N/A |

#### Agentic AI - Sales Coaching

| Feature | Nooks | Orum | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Training

| Feature | Nooks | Orum | 
|---|---|---|
| **Knowledge Base** | 9.7 (13 reviews) | Not enough data | 
| **Coaching Materials** | 9.9 (20 reviews) | Not enough data | 
| **Playbook Creation** | 9.4 (6 reviews) | Not enough data | 
| **Video Record** | 9.7 (6 reviews) | Not enough data | 

#### Feedback

| Feature | Nooks | Orum | 
|---|---|---|
| **Review** | 9.8 (17 reviews) | Not enough data | 
| **Scorecard** | 9.7 (21 reviews) | Not enough data | 
| **Coaching Card** | 10.0 (12 reviews) | Not enough data | 
| **Leaderboard** | 10.0 (14 reviews) | Not enough data | 
| **Real-Time Updates** | 10.0 (12 reviews) | Not enough data | 
| **Notifications** | 10.0 (7 reviews) | Not enough data | 
| **Competition** | 10.0 (6 reviews) | Not enough data | 

#### Generative AI

| Feature | Nooks | Orum | 
|---|---|---|
| **AI Text Summarization** | 9.0 (5 reviews) | Not enough data | 

---
## Categories
**Shared Categories (3):** [Auto Dialer Software](https://www.g2.com/categories/auto-dialer), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Virtual Workspaces](https://www.g2.com/categories/virtual-workspaces)

**Unique to Nooks (4):** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [Lead Intelligence Software](https://www.g2.com/categories/lead-intelligence), [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching)



---
## Reviewer Demographics

### By Company Size

| Segment | Nooks | Orum | 
|---|---|---|
| **Small-Business** | 27.3% | 28.2% | 
| **Mid-Market** | 54.3% | 53.6% | 
| **Enterprise** | 18.4% | 18.2% | 

### By Industry

#### Nooks

- **Computer Software:** 38.8%
- **Information Technology and Services:** 19.4%
- **Marketing and Advertising:** 5.0%
- **Human Resources:** 4.1%
- **Financial Services:** 3.9%
- **Computer & Network Security:** 3.5%
- **E-Learning:** 1.8%
- **Hospital & Health Care:** 1.7%
- **Accounting:** 1.6%
- **Telecommunications:** 1.4%
- **Other:** 18.7%

#### Orum

- **Computer Software:** 34.3%
- **Information Technology and Services:** 21.0%
- **Financial Services:** 7.4%
- **Computer & Network Security:** 6.1%
- **Marketing and Advertising:** 3.9%
- **Human Resources:** 2.9%
- **Consulting:** 2.0%
- **Accounting:** 1.7%
- **Hospital & Health Care:** 1.4%
- **Telecommunications:** 1.4%
- **Other:** 17.8%

---
## Alternatives

### Alternatives to Nooks

- [Koncert](https://www.g2.com/products/koncert/reviews) — 4.6/5 stars (417 reviews)
- [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) — 4.8/5 stars (865 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [FlashRev](https://www.g2.com/products/flashrev/reviews) — 4.6/5 stars (666 reviews)
- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2391 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9694 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1633 reviews)
- [GTM Workspace - Powered by ZoomInfo](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews) — 4.5/5 stars (9108 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3574 reviews)
- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2538 reviews)

### Alternatives to Orum

- [Koncert](https://www.g2.com/products/koncert/reviews) — 4.6/5 stars (417 reviews)
- [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) — 4.8/5 stars (865 reviews)
- [PhoneBurner](https://www.g2.com/products/phoneburner/reviews) — 4.7/5 stars (289 reviews)
- [ConnectAndSell](https://www.g2.com/products/connectandsell/reviews) — 4.3/5 stars (234 reviews)
- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2538 reviews)
- [FlashRev](https://www.g2.com/products/flashrev/reviews) — 4.6/5 stars (666 reviews)
- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2391 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1849 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3574 reviews)

---
## Top Discussions

### Nooks

No discussions available for this product.

### Orum

- Title: [What is Orum used for?](https://www.g2.com/discussions/what-is-orum-used-for) — 4 comments
  > **Top comment:** "Automated Dialing"
- Title: [Has the learning curve, cluttered layout, and missing integrations changed how quickly you can ramp reps?](https://www.g2.com/discussions/has-the-learning-curve-cluttered-layout-and-missing-integrations-changed-how-quickly-you-can-ramp-reps) — 1 comment
  > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">Have you integrated Orum with your CRM for automated data capture? The platform ensures all call data, notes, and..."
- Title: [How are you managing notes, past context, and follow‑ups when Orum does not surface the right info at the right time?](https://www.g2.com/discussions/how-are-you-managing-notes-past-context-and-follow-ups-when-orum-does-not-surface-the-right-info-at-the-right-time) — 1 comment
  > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">Make sure your team understands how AI fits into their workflow. Training should focus on making AI feel seamless..."
- Title: [What is your experience with enrichment accuracy and missing mobile numbers, and how does it affect your outreach plans?](https://www.g2.com/discussions/what-is-your-experience-with-enrichment-accuracy-and-missing-mobile-numbers-and-how-does-it-affect-your-outreach-plans) — 1 comment
  > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">For better training, you could leverage Orum's AI Coaching suite which includes Objection Detection, post-call..."
- Title: [How are you handling list imports, contact limits, and the extra steps they add to your day?](https://www.g2.com/discussions/how-are-you-handling-list-imports-contact-limits-and-the-extra-steps-they-add-to-your-day) — 1 comment
  > **Top comment:** "<p><span style="color: rgb(0, 0, 0);">Have you tried Orum's AI-powered call routing that prioritizes numbers based on historical answer rates? This smart..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/nooks-vs-orum)