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Mize Reviews & Product Details

Mize Overview

What is Mize?

Mize is the leader in Service Lifecycle Management enabling global, durable goods manufacturers to Optimize service interactions and Maximize customer lifetime value.​ Mize provides a Connected Customer Experience among manufacturers and their end customers, dealer channels, service provider network, and suppliers. They do so by connecting and managing all service lifecycle interactions, extending across Warranty, Service Plans, Support, Service Delivery, Parts, and Returns. Proven benefits of the Mize Connected Customer Experience include: - 67% increase in aftermarket customer lifetime value - 30%+ profit margin with revenues attributed to Service Plans, Service Parts, and aftermarket services and products -15% lower costs by optimizing service delivery - 5x profit margins by increasing customer retention and repeat sales.   What are Mize’s differentiators? Mize is exclusively focused on service lifecycle management solutions for durable goods manufacturers’ operations. The company provides end-to-end service lifecycle interaction coverage that connects all value chain participants (the manufacturer, end customers, dealers, service networks, and suppliers). IDC recognizes Mize as a leader in the Warranty and Service Contract Management category, and as a major player in the Field Service Management and Service Parts Management categories. Mize’s Service Lifecycle Management solution is built on a single, unified platform featuring interconnected and independently scalable service lifecycle components called Mize Smart Blox. Smart Blox can be incrementally deployed, as business needs dictate, to address evolving service lifecycle requirements. Mize’s unified solution architecture reduces implementation risk, accelerates time-to-delivery, and minimizes funding levels associated with achieving a Connected Customer Experience.

Mize Details
Website
Discussions
Mize Community
Languages Supported
Danish, German, English, Finnish, French, Hindi, Italian, Japanese, Dutch, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Tamil, Telugu, Turkish, Chinese (Simplified)
Product Description

Mize Connected Customer Experience (CX) Platform connects Manufacturers, Customers, Channel Partners, and Suppliers. Mize CX Platform enables companies to simplify and streamline key post-sale customer interactions such as product registration, warranty, service plans, parts, support, field service, and maintenance. Companies can generate high-margin revenues from the loyal customer base.

How do you position yourself against your competitors?

Mize, as the leader in Service Lifecycle Management, delivers a competitively differentiated service experience and generates higher-margin revenue for their customer base. The Mize Connected Customer Experience also enables manufacturers to Optimize the post-sale service experience and Maximize customer lifetime value.


Seller Details
Seller
Mize
Company Website
HQ Location
Temple Terrace, FL
Twitter
@mizecom
1,146 Twitter followers

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Mize Reviews

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UE
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Fast and easy production with this software. Great 3D illustration software and cataloging software. The software is pretty easy to use so anyone with limited experience can use this without needing much help. Review collected by and hosted on G2.com.

What do you dislike?

I think it would run better if there weren’t limited building materials, building volumes, and small structures. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Increased sales and product services are the benefits I have received. Also, there is a better customer service experience for everyone that has been using the software. Review collected by and hosted on G2.com.

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CI
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It helps in accessing 3D catalogs without any download or plugin over the web in real time. Review collected by and hosted on G2.com.

What do you dislike?

Support Service is not friendly. More Content for Online training should be available . Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Mize 3D parts catalog can help enhance customer service experience to another level so I would high recommend it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It helped in economical cloud deployment along with increase in sale and user service experience. Review collected by and hosted on G2.com.

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STUDENT
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

THIS THING REALLY MAKES 3D PRINTING NICE! Review collected by and hosted on G2.com.

What do you dislike?

ITS TOO SLOW AND IT COULD BE MORE EFFICIENT Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

PROGRAMMING FASTER AND MORE EFFICIENT Review collected by and hosted on G2.com.

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UE
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

That it is offer to students and the visualization that this software gives. Review collected by and hosted on G2.com.

What do you dislike?

Sometimes I wish it could be easier to navigate around and more simplex. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I have realized the benefits of using these tools to put together to get the achievable look that I want to design. Review collected by and hosted on G2.com.

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