---
title: Luigi's Box Reviews
meta_title: 'Luigi''s Box Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 431 reviews by the users' company size, role or industry
  to find out how Luigi's Box works for a business like yours.
aggregate_rating:
  rating_value: 4.8
  review_count: 431
  scale: '5'
date_modified: '2026-07-24'
parent_category:
  name: Analytics Tools & Software
  url: https://www.g2.com/categories/analytics-tools-software
---

# Luigi&#39;s Box Reviews
**Vendor:** Luigi&#39;s Box  
**Category:** [Site Search Software](https://www.g2.com/categories/site-search-software)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 431
## About Luigi&#39;s Box
Luigi&#39;s Box is a product search and discovery solution suitable for any e-commerce platform. Luigi&#39;s Box magic starts with detailed analytics dashboards giving you all the relevant information about the performance of search &amp; navigation elements on your site. Learn more about the performance of your store, track customer interactions, product popularity, and more, so you can ensure the best shopping experiences with our AI-powered Search, Recommender, Product Listing, Conversational Agent, and Shopping Assistant products. Give your visitors the ultimate tools to discover your products as efficiently as possible. Luigi&#39;s Box is a solution that you and your customers will enjoy using. Luigi&#39;s Box is a solution with frequent wins and awards from top software review sites, and a frequent winner of the &quot;Best Est. ROI&quot; and “Leader” G2 badges. Our advanced features are suitable for any e-commerce platform, and they are flexible for any use case. Over the years, we have established several successful collaborations, evidenced by case studies from our satisfied customers, such as Notino, Under Armour, KiK, Škoda, Eurofirany or Lucide. Our products have helped our clients significantly increase search usage, conversions and revenue. Their success stories and other business growth case studies are available on our website. Luigi&#39;s Box offers a user-friendly integration, configuration, and interface, so even non-experienced users can get started easily. To get Luigi’s Box on your website, you start by pasting the tracking script into the header of your website and follow a couple very simple steps. We offer multiple flexible integration types for our clients, even for advanced experts. In addition, we have a team of specialists and quality customer support who are always ready and happy to help. One of the best things is that Luigi&#39;s Box doesn&#39;t negatively affect the functionality of your website, including rendering. So are you ready to try it out? Increase your revenue with better search and product discovery solutions by Luigi’s Box today.



## Luigi&#39;s Box Pros & Cons
**What users like:**

- Users find the **search functionality** of Luigi&#39;s Box highly effective in tracking customer behavior and enhancing sales. (141 reviews)
- Users enjoy the **search efficiency** of Luigi&#39;s Box, enhancing customer journeys and boosting sales through insightful reports. (136 reviews)
- Users find Luigi&#39;s Box very **easy to use** , enjoying fast product searches and smooth integration for their e-shops. (131 reviews)
- Users rave about the **quick and effective customer support** of Luigi&#39;s Box, enhancing their overall experience. (86 reviews)
- Users find Luigi&#39;s Box to be **extremely helpful** with robust features and excellent customer support boosting e-commerce sales. (86 reviews)
- Results (71 reviews)
- Search Technology (67 reviews)
- Search Quality (62 reviews)
- Recommendations System (60 reviews)
- Analytics (54 reviews)

**What users dislike:**

- Users find Luigi&#39;s Box **expensive** , considering high onboarding costs and ongoing fees, especially for small budgets. (24 reviews)
- Users find the **setup difficulty** challenging, requiring time and support to navigate initial configurations effectively. (19 reviews)
- Users face **difficult implementation** challenges, with time-consuming setups and occasional breakdowns impacting their experience significantly. (18 reviews)
- Users find the **learning curve challenging** , requiring extra effort to adapt to Luigi&#39;s Box and its frequent updates. (17 reviews)
- Users find the **complex setup** challenging, often requiring support to navigate installation and integration issues. (16 reviews)
- Users find **keyword-based search issues** frustrating due to complex product names and occasional incorrect results. (15 reviews)
- Integration Issues (13 reviews)
- Learning Difficulty (13 reviews)
- Delays (12 reviews)
- Improvement Needed (11 reviews)

## Luigi&#39;s Box Reviews
  ### 1. A useful and simple tool for all e-shops

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 28, 2023

**What do you like best about Luigi's Box?**

Simplicity of the application, options for setting synonyms, and prioritization of products and categories

**What do you dislike about Luigi's Box?**

Frequent changes in the application, little awareness of updates

**What problems is Luigi's Box solving and how is that benefiting you?**

Helping customers find what they need on the web, at the right time, in the right place. Possibility of individual adjustments in search.

**Official Response from Martin Janco:**

> We're glad to hear that you find Luigi's Box simple to use and appreciate the options for setting synonyms and prioritizing products.

  ### 2. Surprisingly good search results

**Rating:** 4.5/5.0 stars

**Reviewed by:** Michał H. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 26, 2024

**What do you like best about Luigi's Box?**

The search engine works much better than the native solutions provided with Magento (search results are very satisfactory even when the customer makes a typo). It also allows easy customization of results.

**What do you dislike about Luigi's Box?**

Implementation was more time-consuming than assurances.

**What problems is Luigi's Box solving and how is that benefiting you?**

Provides the customer with the best possible search results, thus improving the customer experience significantly.

**Official Response from Martin Janco:**

> It's great to hear that Luigi's Box is enhancing your search experience and improving customer satisfaction.

We apologize for any challenges you faced during implementation and will strive to make the process smoother.

  ### 3. The crucial feature for big website

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kateřina . | Marketing Communications Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** January 08, 2024

**What do you like best about Luigi's Box?**

Possibility to offer a wide range of product to customer that he really wants to find
Less of manual work with adding a keywords and synonyms
Personalization of content
Good customer support

**What do you dislike about Luigi's Box?**

Complexity of integration
Long time needed to integration

**What problems is Luigi's Box solving and how is that benefiting you?**

Currently we have a problem with wrong searching of product. Customer is often not able to find a product that he really wants to find.
We have a lot of manual work with adding a keywords, synonyms.

**Official Response from Martin Janco:**

> Kateřina,
Thank you for writing about the positive and negative aspects of using Luigi's Box for your company. It's great that Luigi's Box makes your work easier and simpler and helps you personalize your content. As for our customer support, we do our best to respond quickly and effectively to the questions that come in.

In some cases, Luigi's Box can take a little longer to deploy, but as a result, it delivers great results in the long run.

As for the problem with incorrect searches for a certain product, I think we can easily solve that :)

  ### 4. Practical assistant

**Rating:** 4.5/5.0 stars

**Reviewed by:** Alexandra G. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 13, 2024

**What do you like best about Luigi's Box?**

Quick setup of search by keywords

**What do you dislike about Luigi's Box?**

Sometimes it takes longer for changes to be updated on the web

**What problems is Luigi's Box solving and how is that benefiting you?**

As part of vendor marketing packages, we offer suppliers the opportunity to purchase top positions in the search results for a specific word/phrase on our e-shop. We then set these results through Luigi's box.

**Official Response from Martin Janco:**

> Thank you for the kind words and nice review!

It's great to hear that LB makes business sense for you too, and that you are able to take advantage of the first positions in search.

  ### 5. The best product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vanesa . | Marketing Team Leader, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 21, 2024

**What do you like best about Luigi's Box?**

I appreciate that the company uses advanced analytics and tracking tools to collect valuable data about the performance of our ads and has provided me with useful information to optimize them.

**What do you dislike about Luigi's Box?**

We don't have any problem, everything works perfectly.

**What problems is Luigi's Box solving and how is that benefiting you?**

LB has provided us with a better solution in customer navigation on our site

**Official Response from Martin Janco:**

> Thank you for sharing your positive experience with our advanced analytics and tracking tools. We're glad to hear that they have been valuable for you.

  ### 6. Luigis box is pretty cool.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Zdenek M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 06, 2024

**What do you like best about Luigi's Box?**

We were able to increase our conversion rate and fix search bar on our websites. Working with search querries and showing releveant items is also great.

**What do you dislike about Luigi's Box?**

Admin section is sometimes a little bit tricky :)

**What problems is Luigi's Box solving and how is that benefiting you?**

We were struggling with search bar and automated cross selling in the cart. With Luigis box we were able to fix it all.

**Official Response from Martin Janco:**

> We're glad to hear that Luigi's Box has helped you increase your conversion rate and fix the search bar on your website. Our goal is to provide solutions that make a positive impact on your business.

  ### 7. An excellent solution that everyone should consider

**Rating:** 4.5/5.0 stars

**Reviewed by:** Fábio S. | Head of Marketing, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 16, 2024

**What do you like best about Luigi's Box?**

The application has met our organization's needs. It has an accessible interface and positive customer support. The solution has added value to the internal search engine of our website and pleased our customers.

**What do you dislike about Luigi's Box?**

At the moment, I have no negative points to mention. All situations are manageable through customer support.

**What problems is Luigi's Box solving and how is that benefiting you?**

We have noticed a significant improvement in the quality of search results on our website

**Official Response from Martin Janco:**

> Hi Fábio,
Thank you for your honest review! It's perfect to hear the feedback that you like our customer support and that they helped you with everything regarding the setup. We're also glad to hear that Luigi´s box is adding extra value for you and making your customers happier.

  ### 8. simple handling and management of search results

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adam P. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 20, 2024

**What do you like best about Luigi's Box?**

customizing search results, clarity of search results

**What do you dislike about Luigi's Box?**

so far I have not found any negatives in my use

**What problems is Luigi's Box solving and how is that benefiting you?**

lugisbox helped me for UX so that our customers can better find what they need

**Official Response from Martin Janco:**

> Thank you for your review! 👍
It’s reassuring to see that the customizability and clarity of the search results with Luigi's Box are meeting your needs and enhancing the user experience on your platform.

No negatives is always a good sign, and it’s encouraging to learn that our service is directly improving the user journey.

Your feedback underscores the essence of our commitment: to help e-commerce platforms like yours ensure that customers can easily find what they need.
Thank you for sharing your positive experience.

  ### 9. working with luigis box products

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kamila J. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 21, 2024

**What do you like best about Luigi's Box?**

To be completely honest, I appreciate the speed of the support team the most.

**What do you dislike about Luigi's Box?**

Its quite expensive for a high traffic website.

**What problems is Luigi's Box solving and how is that benefiting you?**

LB solves our issue with recommendation, a/b tests and search.

**Official Response from Martin Janco:**

> We're glad to hear that you appreciate the speed of our support team! We strive to provide efficient and helpful assistance to all our customers.

  ### 10. Great team with good search for our website

**Rating:** 5.0/5.0 stars

**Reviewed by:** Martin K. | Marketing manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 08, 2022

**What do you like best about Luigi's Box?**

Team is very responsive and helpful. Good prices

**What do you dislike about Luigi's Box?**

Everything is working fine, no issues, if you want live data implement API not feeds

**What problems is Luigi's Box solving and how is that benefiting you?**

Search engine that gets more clicks and conversions

**Official Response from Matej Kukucka:**

> Greetings.

Thank you for your review. Feedback is critical to us. 

We are pleased that you are satisfied with our services and products.  

Have a nice day.

Martin from Luigi's Box

  ### 11. Luigi's Box is a great tool for online stores

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lucas K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 02, 2024

**What do you like best about Luigi's Box?**

Luigi's Box is a great tool for online stores to increase conversions and sales. With great support!

**What do you dislike about Luigi's Box?**

Nothing. Everything is good. Thank You so much.

**What problems is Luigi's Box solving and how is that benefiting you?**

Luigi's Box increase conversions and sales.

**Official Response from Martin Janco:**

> Hi Lucas, thank you for taking the time to write an honest review. We do our best to ensure that our support is not only fast but also provides the best answers possible. It's great to see that Luigi´s box is increasing conversions and sales.

  ### 12. very high quality search tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jozef V. | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 11, 2023

**What do you like best about Luigi's Box?**

very high quality search tool
a design adapted to the e-shop
clear statistics
fast technical support

**What do you dislike about Luigi's Box?**

Nothing. Everything works fine. In case of a problem, technical support will solve everything.

**What problems is Luigi's Box solving and how is that benefiting you?**

Luigi's Box solved our problem with bad search in our e-shop.

**Official Response from Martin Janco:**

> We're delighted to hear that Luigi's Box has been able to solve your problem with bad search in your e-shop.

Thank you for highlighting our fast technical support and clear statistics. We appreciate your positive feedback!

  ### 13. Usefull tool for your company

**Rating:** 4.0/5.0 stars

**Reviewed by:** Viktor C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 22, 2024

**What do you like best about Luigi's Box?**

I really apreciate analytics of conversion path.

**What do you dislike about Luigi's Box?**

There are not many problems that I met during my LB sessions.

**What problems is Luigi's Box solving and how is that benefiting you?**

LB is completely responsible for searches on our website.

**Official Response from Martin Janco:**

> We're glad to hear that you find our analytics of conversion path useful! It's great to know that Luigi's Box is helping with searches on your website.

  ### 14. Awesome search and personalization

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jan S. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 07, 2024

**What do you like best about Luigi's Box?**

We're really happy we started using Luigi'sbox in our software. Its UI is super easy to understand, making navigation straightforward. Plus, integration was simple, and the stats it offers are incredibly helpful for us.

**What do you dislike about Luigi's Box?**

Nothing to mention. Everyhing works perfect so far.

**What problems is Luigi's Box solving and how is that benefiting you?**

Advanced search customization

**Official Response from Martin Janco:**

> Thank you for your positive feedback! We're glad to hear that Luigi's Box has been easy to integrate and provides valuable stats for your software.

  ### 15. Strong support for endusers

**Rating:** 5.0/5.0 stars

**Reviewed by:** Robert S. | Manažer B2C online, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 11, 2023

**What do you like best about Luigi's Box?**

Very helpfull support to quickly find what I look for.

**What do you dislike about Luigi's Box?**

I didn´t find any issue. I have only positive considering.

**What problems is Luigi's Box solving and how is that benefiting you?**

We have poor filters and Luigi simply offer quick search and result.

**Official Response from Martin Janco:**

> We're glad to hear that you find our support helpful and that our search feature is benefiting you. Thank you for your positive feedback!

  ### 16. Luigi's box walks the extra mile

**Rating:** 5.0/5.0 stars

**Reviewed by:** Peter M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 09, 2023

**What do you like best about Luigi's Box?**

easy to use, great cockpit, good results, good pricing, great cooperation

**What do you dislike about Luigi's Box?**

we haven't find any problems yet with the service

**What problems is Luigi's Box solving and how is that benefiting you?**

It makes our webshop search much more user friendly. We have better results, which are personalized. Also, it helps us improving our search and decreasing no-result-search ratio.

**Official Response from Martin Janco:**

> Thank you for your positive review!

We're glad to hear that Luigi's Box has helped improve your webshop search and provided personalized results.

  ### 17. Excellent alternative to basic e-shop search

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tomáš N. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 24, 2024

**What do you like best about Luigi's Box?**

On several projects that I know, Luigi's Box has significantly improved the search of the given e-commerce platform. Speed, accuracy, and clear statistics are a given. Simple integration and implementation.

**What do you dislike about Luigi's Box?**

Initially, there is a lower degree of customization and settings, but this is compensated by the quality of support from Luigi's Box.

**What problems is Luigi's Box solving and how is that benefiting you?**

Accuracy of results for user queries. Visually more appealing search results

**Official Response from Martin Janco:**

> It's great to hear that Luigi's Box is providing more accurate search results and visually appealing outcomes for user queries.
We're glad to see better search experience for your customers. 💙

  ### 18. great search device software We recommend them very high

**Rating:** 5.0/5.0 stars

**Reviewed by:** Martin L. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 23, 2024

**What do you like best about Luigi's Box?**

fast and accurate ! Very easy to use and implement

**What do you dislike about Luigi's Box?**

Maybe the brand name in the corner of the searching field but it was in the past, not present issue.

**What problems is Luigi's Box solving and how is that benefiting you?**

search of product from our website in more language mutation.

**Official Response from Martin Janco:**

> Thank you for your positive review! We're glad to hear that you find Luigi's Box fast, accurate, and easy to implement.

  ### 19. Luigis box perfect searching solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tomas B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 19, 2024

**What do you like best about Luigi's Box?**

Working well without any issue. Cooperating long time.

**What do you dislike about Luigi's Box?**

Luigis box price is little higher. But you get what you pay for.

**What problems is Luigi's Box solving and how is that benefiting you?**

Searching products

**Official Response from Martin Janco:**

> We're glad to hear that Luigi's Box has been working well for you without any issues. We appreciate your loyalty as a long-time customer.

  ### 20. Great search tool for eshops (and a lot more)

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Photography | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 10, 2020

**What do you like best about Luigi's Box?**

Easy to integrate, there's almost no time needed to start using it.

**What do you dislike about Luigi's Box?**

The price is a bit higher than I probably would like it :)

**What problems is Luigi's Box solving and how is that benefiting you?**

Our internal search didn't meet with our expectations. After a while we found Lugis box and we were surprised how easy it is to implement and start using. You just need your product feed and pages feed and thats it :)

**Official Response from Martin Janco:**

> We're glad to hear that integrating Luigi's Box was a breeze for you and that it quickly met your e-shop's needs.

While we understand your thoughts on the pricing, we’re committed to providing exceptional value and service.

Thank you for your review and for choosing Luigi's Box!

  ### 21. Intuitive platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** William B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 11, 2024

**What do you like best about Luigi's Box?**

A platform that is easy to understand & manage with support that helps us grow our business

**What do you dislike about Luigi's Box?**

the support is in English which doesn't help.

**What problems is Luigi's Box solving and how is that benefiting you?**

Allows to easily highlight our products.

**Official Response from Martin Janco:**

> Hi William, thank you for your review! 

Yes, you're right, our support is in English, but as you probably already know, you can also view our website in French :)

And we are very happy to help you promote your products and increase your sales! 

  ### 22. Excellent tool and very helpfull staff

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michal K. | owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 26, 2023

**What do you like best about Luigi's Box?**

Search engine is a game changer for our shop. Recommendation frames works excellent. Very good communication with employees.

**What do you dislike about Luigi's Box?**

Have not found so far - we cooperate for 3 monts now.

**What problems is Luigi's Box solving and how is that benefiting you?**

Search engine is now giving results for words which we have not results at all. Before search results were given only when words were exactly mach to words from name of the products. Now results are given also according to product description and product atributes - this is revolution for us. Sessions are now geting longer and website is much more user friendly.

**Official Response from Matej Kukucka:**

> Hi, Michal.

Thank you for your positive feedback! We're thrilled to hear that you find Luigi's Box to be an excellent tool and that our staff has been helpful in your experience.

One of the key problems that Luigi's Box solves is enhancing search engine functionality. With our improved search algorithm, your shop now receives results for keywords that previously had no matching products. This expansion to product descriptions and attributes has revolutionized your search results, making your website more user-friendly and increasing session durations. This, in turn, leads to improved user satisfaction and potentially higher conversion rates.

We're glad to have contributed positively to your online shopping platform, and we look forward to continuing to support you in the future.

Martin from Luigi's Box

  ### 23. It is very good tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Patrik W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 16, 2024

**What do you like best about Luigi's Box?**

AI product recommendation and ability to boost custom product. Support is great and helpful.

**What do you dislike about Luigi's Box?**

Sometimes its buggy, but overall its good.

**What problems is Luigi's Box solving and how is that benefiting you?**

Automatic product recommendation.

**Official Response from Martin Janco:**

> Thanks for your feedback on Luigi's Box 💙

It's gratifying to know that the AI product recommendations and customization capabilities are hitting the mark for you.

Your kind words about our support team are much appreciated.

  ### 24. Love the autocomplete

**Rating:** 5.0/5.0 stars

**Reviewed by:** David R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 09, 2023

**What do you like best about Luigi's Box?**

- I really appreciate the smart autocomplete that starts by writing the first letter
- support of both online & offline A/B testing
- - pin to position feature is really good, really useful when running campaigns

**What do you dislike about Luigi's Box?**

More native integrations would probably be better, but still, there is a bunch of them

**What problems is Luigi's Box solving and how is that benefiting you?**

Workflow automation
 - Luigi's Box automates many of the repetitive tasks involved in content creation and management, such as file conversions, tagging, and distribution. This not only saves time but also reduces the likelihood of errors.

Customization
 - Our business has unique needs when it comes to managing our digital content. Luigi's Box provides customizable solutions to fit each business's individual needs.

**Official Response from Matej Kukucka:**

> Dear David.
Thank you for taking the time to share your experience with Luigi's Box! We are thrilled to hear that you appreciate the smart autocomplete feature and the support for both online and offline A/B testing. We understand the importance of native integrations and will continue to work on expanding our offerings in that area.

We strive to continue improving our product and services to better serve our users. Thank you again for your feedback, and we look forward to continuing to support your business.

Martin from Luigi's Box

  ### 25. Search engine which improves conversion

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adrian S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 24, 2023

**What do you like best about Luigi's Box?**

UX functionality - it actually makes finding and buying products in our e-commerce much easier for the customers, which gives us space to improve other areas of our business without worrying about the way that our customers have to follow since they get to our shop.

**What do you dislike about Luigi's Box?**

At this point, we don't find much to complain about. Contact with support is smooth, everything works fine. The only thing that would be better for us is removing the LuigisBox logo from the search panel in our pricing package but that's all.

**What problems is Luigi's Box solving and how is that benefiting you?**

It resolves problems of typos and name differences between products in each category, and makes them easy to find - which is what should it do, as a search tool.

**Official Response from Martin Janco:**

> It's rewarding to see that Luigi's Box has streamlined the shopping experience for your customers, allowing you to focus on other business areas.

We're glad that the user experience has been enhanced without causing any customer journey concerns. And also we're pleased to provide a tool that effectively addresses search-related challenges, such as typos and product name variations, making items easier to find.

Thank you for your feedback; it guides our ongoing commitment to improving our services.

  ### 26. Handy tool for personalized search box integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Frantisek H. | Full-stack Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 15, 2023

**What do you like best about Luigi's Box?**

The personalized search box is a game-changer, offering advanced personalization and powerful product recommendations. Its multiplatform analytics support provides valuable insights, while learning to rank features improve search results over time. The smart autocomplete feature saves time by suggesting options from the first letter. It's an indispensable tool that sets a new standard in search technology.

**What do you dislike about Luigi's Box?**

More robust documentation would be beneficial for smoother implementation and usage.

**What problems is Luigi's Box solving and how is that benefiting you?**

It truly revolutionize the way our customers find what they are looking for on our website.. This advanced technology empowered my business to deliver a seamless and tailored user experience, ultimately leading to greater customer satisfaction and improved outcomes.

**Official Response from Matej Kukucka:**

> Hi, František.
Thank you for sharing your positive experience with Luigi's Box! We're glad to hear that our personalized search box has significantly improved your website's user experience and customer satisfaction. We appreciate your feedback on the need for more robust documentation, and we'll definitely take that into consideration for future updates. Thanks again for your support, and we look forward to continuing to help your business grow!
Martin from Luigi's Box


  ### 27. it change the way of searching products on my site.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Radek C. | Board Member, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 08, 2024

**What do you like best about Luigi's Box?**

Good results, fair price, if you run it once it wont break.

**What do you dislike about Luigi's Box?**

hard to integrate, this process was real pain the ass

**What problems is Luigi's Box solving and how is that benefiting you?**

much beter search results

**Official Response from Martin Janco:**

> Hi Radek, thank you for your honest review.

I understand that deploying Luigi's Box in your case took a while. We are gradually trying to make it quicker and therefore enable Luigi's Box to produce excellent results as soon as possible. We appreciate your patience and feedback as it helps us to continuously improve our service.

Overall, we are very happy to hear that Luigi's Box is giving you better results than the previous solution. Your satisfaction is our top priority, and we're glad to be supporting your success with our product. Thank you!"

Martin from Luigi´s box

  ### 28. Successfull integration for main client

**Rating:** 5.0/5.0 stars

**Reviewed by:** Damian G. | Strategy Consultant / Sales Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 18, 2023

**What do you like best about Luigi's Box?**

the people - abitious and open! advanced software!

**What do you dislike about Luigi's Box?**

for now I don't see any, maybe the price for Poland

**What problems is Luigi's Box solving and how is that benefiting you?**

supporting our client with superb search and recommendation mechanisms

**Official Response from Martin Janco:**

> Thank you for your positive feedback! We're glad to hear that you find our team ambitious and open, and that our advanced SaaS is meeting your needs.

We are constantly working to provide the best value for our customers in all markets.

  ### 29. Another great use for AI

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alejandro A. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 04, 2023

**What do you like best about Luigi's Box?**

Overall, it looks very clean and easy to use. At the same time, it has a very powerful engine for product recommendation.  I liked the geo-search for localization and the possibility of doing online and offline A/B testing. The product ranking seemed very cool, as well.

**What do you dislike about Luigi's Box?**

I would recommend them to work a bit more on their documentation and native integrations so it is easier to work with them. However, since they offer custom integration and support, this is not a big issue after all.

**What problems is Luigi's Box solving and how is that benefiting you?**

With the analytics, I can save time and money in decision-making and act quicker as a result. I've been learning much more  and better about how my customers search for products than before.

**Official Response from Matej Kukucka:**

> Hi, Alejandro.
Thank you for your review and feedback on Luigi's Box. We are thrilled to hear that you find our platform easy to use and appreciate the power of our product recommendation engine. We appreciate your constructive feedback regarding our documentation and integrations and will strive to make improvements in those areas.  Thank you for choosing Luigi's Box and for your valuable input.
Martin from Luigi's Box

  ### 30. Using Luigisbox for 3 years

**Rating:** 5.0/5.0 stars

**Reviewed by:** Peter V. | Špecialista pre digitálnu skúsenosť, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 06, 2023

**What do you like best about Luigi's Box?**

Very good mail helpdesk that reacts very fast and help with any questions.

**What do you dislike about Luigi's Box?**

Despite so many settings in the admin mode, sometimes I cant find features I need.

**What problems is Luigi's Box solving and how is that benefiting you?**

Helping with intuitive search on web

**Official Response from Matej Kukucka:**

> Dear Peter,

Thank you for sharing your experience with Luigi's Box. We're thrilled you value our prompt support.

Regarding your concern about finding specific features, we acknowledge that navigation might sometimes be challenging. We'd be happy to guide you through it, so please don't hesitate to reach out.

It's wonderful to hear that our platform aids your intuitive web search. We're here to keep enhancing your experience.

Thanks for being part of the Luigi's Box family!

Best regards,

Martin from Luigi's Box

  ### 31. Project manager for planning and development

**Rating:** 4.0/5.0 stars

**Reviewed by:** Michal . | Project manager for development and plannning, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 27, 2023

**What do you like best about Luigi's Box?**

the simplicity of administration, fast integration, good support, people in Luigi's box

**What do you dislike about Luigi's Box?**

incidents and maintenance, higher prices, limits of a box solution

**What problems is Luigi's Box solving and how is that benefiting you?**

recommendation is a painful topic for us and looking forward to resolving it together to be able to offer our private brand to our customers and make it more visible.

**Official Response from Matej Kukucka:**

> Hi, Michal.

Thank you for appreciating Luigi's Box's easy use and quick setup, along with our helpful team. 

We're sorry for any trouble caused by our maintenance - we're committed to boosting reliability and reducing unscheduled downtime.

We often review our prices to ensure they match the quality of our service and appreciate they may not meet everyone's budget limits.

Luigi's Box's suggestion tools help increase visibility for your personal brand, giving specific recommendations to improve customer experience and sales.

Your input guides our progress.

Thank you

Martin from Luigi's Box

  ### 32. A search that makes it easy for customers to find the goods they want without knowing the exact name

**Rating:** 4.5/5.0 stars

**Reviewed by:** Klára K. | Associate Founder , Small-Business (50 or fewer emp.)

**Reviewed Date:** March 27, 2023

**What do you like best about Luigi's Box?**

With Luigi's Box, our customers get relevant results even without knowing the exact name of the item. With custom phrases and synonyms, we have increased the percentage of purchases through search. This is because our industry is complex and the correct nomenclature can be challenging for clients. However, thanks to synonyms, we can always refer them to the relevant product.

**What do you dislike about Luigi's Box?**

The only disadvantage is a longer delay in the actualization of the product feed. It can take tens of minutes to load the current feed and add new products to the e-shop.

**What problems is Luigi's Box solving and how is that benefiting you?**

In particular, Luigi's Box is addressing title search modifications so that we can display products to customers based on related issues. It also helps us identify what products customers are searching for so we can expand our product offerings.

**Official Response from Matej Kukucka:**

> Hi, Klára.

Thank you for your review and your time.

We understand that the longer delay in the actualization of the product feed can be a disadvantage. We are constantly working to improve our system and minimize any delays in updating the product feed. 

We are pleased to hear that Luigi's Box is solving problems for you by addressing title search modifications and helping you identify what products customers are searching for. This has allowed you to expand your product offerings and better serve your customers. 

Thank you for being with us.

Martin from Luigi's Box

  ### 33. Happy searching - Searching happy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michaela N. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 27, 2023

**What do you like best about Luigi's Box?**

Practical, useful and friendly search tool. Easy option to edit the search engine visual. Compared to our competition, I believe that thanks to this search engine, customers will always find what they need.

**What do you dislike about Luigi's Box?**

Just, really sometimes, updates between the app and Shoptet annoy us. But always... someone from their support team finds the problem right away and solved those situations very quickly.

... In practice, however, it is not a literal negative :)

**What problems is Luigi's Box solving and how is that benefiting you?**

Thanks to Luigix Box, customers can better find what they are looking for.

**Official Response from Matej Kukucka:**

> Greetings, Michaela.

Thank you for your review and for sharing your positive experience with Luigi's Box. We are glad to hear that you find our search tool practical, useful, and user-friendly. easy option to edit the search engine visual sets us apart from our competition. 

Regarding your concern about updates between the app and Shoptet, we apologize for any inconvenience this may have caused. However, we are pleased to hear that our support team was able to quickly resolve any issues that arose. 

At Luigi's Box, our goal is to help customers find what they are looking for more easily, and we are happy to hear that our search engine is benefiting you in this way. 

Martin from Luigi's Box

  ### 34. Review for LB

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jaroslav H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 11, 2023

**What do you like best about Luigi's Box?**

Very easy administration, dashboard, work with search engine results

**What do you dislike about Luigi's Box?**

We haven´t easy integration in our e-coommerce platform

**What problems is Luigi's Box solving and how is that benefiting you?**

Problem with search engine and easy administration

**Official Response from Martin Janco:**

> We're glad to hear that you find Luigi's Box administration and dashboard easy to use.

We understand the importance of easy integration, and we are constantly working to improve our compatibility with various e-commerce platforms.

  ### 35. I'm new to it and looking forward to learn it.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Textiles | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 24, 2023

**What do you like best about Luigi's Box?**

The fast search recommendations and intelligent recommendation sliders

**What do you dislike about Luigi's Box?**

The integration on the other side need individual implementations, what can be challenging in a shop.

**What problems is Luigi's Box solving and how is that benefiting you?**

The search and the search recommendations are faster and a customr's benefit.

**Official Response from Matej Kukucka:**

> Dear Client,

Thank you for taking the time to review Luigi's Box. We're glad to hear you're enjoying the fast search and intelligent recommendations.

We are sorry about the problems that you have mentioned in relation to the different implementations for integration. Rest assured, we're continually working to improve and simplify this process.

Have a nice day

Martin from Ligi's Box

  ### 36. An extraordinary experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ramona G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 23, 2023

**What do you like best about Luigi's Box?**

The process was very fast, I received help, accurate information from Luigi's Box.

**What do you dislike about Luigi's Box?**

I do not have. Everything was fine.I am very pleased

**What problems is Luigi's Box solving and how is that benefiting you?**

I had problems with the search and they solved it. Everything works great.

**Official Response from Matej Kukucka:**

> Dear Ramona,

Thank you for the fantastic review! We're thrilled to hear that Luigi's Box could provide you with a quick and accurate solution to your search problems. Your positive feedback is greatly appreciated!

Have a nice day.

Martin from Luigi's Box

  ### 37. Luigi's helps us easily understand what customers want

**Rating:** 5.0/5.0 stars

**Reviewed by:** marek S. | Group Marketing Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 21, 2022

**What do you like best about Luigi's Box?**

We use Luigi's Box on our website nivy.com to better understand our customer's behaviour. It's super easy to see what are they interested in and it opens new opportunities for our website and shopping mall itself. Plus, it's very affordable and return on investment is visible.

**What do you dislike about Luigi's Box?**

Nothing at all. It works towards our goals as it is supposed to.

**What problems is Luigi's Box solving and how is that benefiting you?**

The launch of new shopping mall with its website, mobile app and many digital tools brought many questions regarding the customer needs and journey. Luigi'sBox helped us resolve many mysteries or hypothesis such us what should be the naming of particular features of shopping mall on the website, which shop are they looking for and we don't have it and we should add it and so on...

**Official Response from Matej Kukucka:**

> Greetings, Marek.

We are very grateful for your time in writing your review. It is essential to us. 

Positive reviews from you as a large shopping center are gratifying to us. We are also grateful to have the opportunity to discover new avenues for the customer.

We look forward to working with you and keep our fingers crossed.

Martin from Luigi's Box

  ### 38. Luigi’s Box has proven to be an excellent choice for our solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michal K. | Senior Performance Marketing Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 20, 2022

**What do you like best about Luigi's Box?**

Luigi’s Box has proven to be an excellent choice for our solution. The integration process was smooth and now we can easily make changes and improvements based on what we learn about our users. Users are able to get fast results and recommendations thanks to the powerful Luigi’s Box search system.

On the business side, we appreciate the clear usage analytics and the system's proactive suggestion of synonyms and other options to enhance the search experience. The Luigi’s Box team has also been a pleasure to work with, responding to feedback and providing support as needed. Overall, we are very satisfied with the high level of service provided by Luigi’s Box and greatly appreciate their assistance.

**What do you dislike about Luigi's Box?**

Overall I have found Luigi’s Box to be a very useful tool that provides excellent data. So far, I have no major complaints about it.

**What problems is Luigi's Box solving and how is that benefiting you?**

Different types of searches.

**Official Response from Matej Kukucka:**

> Hello, Michal.

We are glad that you took the time to read our review.  Thanks to you we know that the way we are going is the right way and that it is always good to listen to the customer and his needs. We wish you much success in the future.

Sincerely,

Martin from Luigi's Box

  ### 39. Amazing support and great tool!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rustem S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 05, 2023

**What do you like best about Luigi's Box?**

Smart auto complete
Good administration and very personal support. Great search is a must-have for every e-shop or complex website.

**What do you dislike about Luigi's Box?**

More robust documentation would be nice
More native integrations

**What problems is Luigi's Box solving and how is that benefiting you?**

AI search and product recommendations for e-shops

**Official Response from Matej Kukucka:**

> Dear Rustem.
Thank you for your glowing review of Luigi's Box! We are thrilled to hear that our tool has been helpful for you in providing smart autocomplete, great search, and product recommendations for your e-shop. We also appreciate your feedback on the need for more robust documentation and native integrations, which we will take into consideration as we continue to improve our service. Our team is committed to providing personal support and excellent administration to ensure that our customers receive the best experience possible. Thanks again for your review!
Martin from Luigi's Box

  ### 40. If you want to know what your customer searched on your site ...

**Rating:** 4.0/5.0 stars

**Reviewed by:** Martin B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 22, 2023

**What do you like best about Luigi's Box?**

The best feature of Luigi's Box is their comprehensive dashbord .

**What do you dislike about Luigi's Box?**

On the other hand it takes a while to understand all features . Well, at least for me :-) .

**What problems is Luigi's Box solving and how is that benefiting you?**

Now I know what our customers looking for in e-commerce, also we can predict how many customers use our search engine option.

**Official Response from Matej Kukucka:**

> Hi, Martin.

Thank you for your review of Luigi's Box. 

We are glad to hear that you find our comprehensive dashboard to be the best feature of our product. 

We understand that it may take some time to fully understand all of the features, but we are always here to help and provide support. 

Thank you.

Martin from Luigi's Box

  ### 41. Upgrades shopping experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Vratislav K. | Business Development Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 26, 2023

**What do you like best about Luigi's Box?**

Very user friendly and helpful search. Adding filering options helps.

**What do you dislike about Luigi's Box?**

Implementation was quite long. Maybe it was partially on our side, too.

**What problems is Luigi's Box solving and how is that benefiting you?**

Users, who use search, buy more often. Luigis helps to use that.

**Official Response from Matej Kukucka:**

> Thank you for your feedback! 

We apologize for any inconvenience you experienced during the implementation process, and we appreciate your understanding.

Luigi's Box aims to enhance the shopping experience by providing a seamless and efficient search function. 

By optimizing the search process, users are more likely to find what they're looking for and make purchases more frequently. This ultimately benefits you by increasing your conversion rates and improving the overall effectiveness of your online shopping platform.

Have a nice day

Martin from Luigi's Box

  ### 42. Great tool, amazing support.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Martin P. | Head of Content / UX Writer, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 10, 2023

**What do you like best about Luigi's Box?**

Luigi’s box has been a pleasure to work with. The implementation was quick, their team very forthcoming, and the product has been easy to manage. 

In the relatively short time we have been using Luigi’s box, it helped us increase our conversion rate by over 10%. What’s more, all the insights we gathered via the analytics are already setting us up for further improvements in the future.

**What do you dislike about Luigi's Box?**

There's not much not to love. Fingers crossed but so far, the experience has been great.

**What problems is Luigi's Box solving and how is that benefiting you?**

Search engines can be challenging and time consuming to do well. That's why we gave up on developing one in-house and decided to use Luigi's Box instead.

**Official Response from Matej Kukucka:**

> Hello, Martin. 

Thank you very much for your positive feedback. We are honored that you are satisfied with our service and product. We want to know in more detail what you like most about our product. We look forward to your response.

Martin from Luigi's Box

  ### 43. Luigisbox -sportby.sk

**Rating:** 5.0/5.0 stars

**Reviewed by:** Roman S. | eshop manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 11, 2023

**What do you like best about Luigi's Box?**

Professional support, functionality, graphically refined search

**What do you dislike about Luigi's Box?**

It is necessary to dedicate time to it and fine-tune the searches, as automation cannot handle everything, which luigisbox ultimately does not promise.

**What problems is Luigi's Box solving and how is that benefiting you?**

Support

**Official Response from Matej Kukucka:**

> Hello,Roman.

Thank you for taking the time to review Luigi's Box. We are delighted to know that you appreciate our professional support, functionality, and the detailed graphical interface for searches.

We understand your point about the time needed for fine-tuning the searches and the limits of automation. We always strive to balance between automation and customization, providing tools that allow you to tailor the search function to your specific needs, whilst maintaining transparency about our capabilities. Your feedback will certainly help us as we continue to refine this balance.

Regarding the problem-solving aspect of Luigi's Box and your mention of support, we are glad that our team could assist you in your journey. If you have any specific issues or suggestions on how we can enhance our support, please do not hesitate to reach out to us.

Once again, thank you for your valuable feedback. It helps us to improve our product and service to better meet the needs of our customers like you.

Best regards,
Martin from Luigi’s Box

  ### 44. very good communication and support. Luigi´ s box is the revolution in searching via ecommerce.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dalibor U. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 10, 2023

**What do you like best about Luigi's Box?**

Good administration and very personal support. If you need to change something, to 24 hours is done.

**What do you dislike about Luigi's Box?**

I didn´t find any cons about Luigi´s Box.

**What problems is Luigi's Box solving and how is that benefiting you?**

Searching and recommending the best sellers.

**Official Response from Matej Kukucka:**

> Hello, Dalibor.

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you consider Luigi's Box to be a revolution in e-commerce search.

We are proud to be solving the problem of searching and recommending. We hope to continue providing you with the best possible experience, and please don't hesitate to reach out if you have any further questions or concerns.

Best regards,

Martin from Luigi's Box

  ### 45. Game-changing tool for our website

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 19, 2023

**What do you like best about Luigi's Box?**

The tool is really user-friendly, while it offers a wide range of features. Amongst these, the synonyms searcher and analytics were game-changing for us. It helped us to get to know our customers’ behaviour and needs. We have been able to make significant improvements to our website since we started to work with Luigi’s Box.

**What do you dislike about Luigi's Box?**

I have nothing to mention, as the tool has been helpful and easy to use.

**What problems is Luigi's Box solving and how is that benefiting you?**

We needed to deeply understand how our customers behave on our website and what their needs are. Thanks to Luigi’s Box, we were able to analyse the customer’s behaviour and accordingly make adjustments based on the analysis.

**Official Response from Matej Kukucka:**

> Dear customer. Thank you for your positive feedback. We’re glad to hear that our tool has been helpful and user-friendly for you and that it has been a game-changer for your website. We appreciate your kind words about the synonyms searcher and analytics features and are happy that they have helped you significantly improve your website. Please let us know if we can assist you with anything else. Thank you for choosing Luigi's Box. Martin

  ### 46. good product

**Rating:** 4.5/5.0 stars

**Reviewed by:** Miroslav K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 25, 2023

**What do you like best about Luigi's Box?**

Do what people expect. In this Slovak space, people have gotten used to it.

**What do you dislike about Luigi's Box?**

limited only to xml feed, price, not very adaptable. For example, I would like it to display more results or with longer texts.

**What problems is Luigi's Box solving and how is that benefiting you?**

search on the e-shop

**Official Response from Matej Kukucka:**

> Hi, Miroslav.

We are glad to hear that you appreciate the product's ability to meet people's expectations in the Slovakian market. 

We understand your concerns about the limitations of the product, such as being restricted to XML feeds and lacking customization options. We are constantly working to improve our product and appreciate your feedback. 

Luigi's Box is designed to solve the problem of searching for products on e-commerce sites, and we are pleased to hear that it is benefiting you in this way. 

Thank you.

Martin from Luigi's Box

  ### 47. I would definitely recommend

**Rating:** 4.5/5.0 stars

**Reviewed by:** Michal G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 22, 2023

**What do you like best about Luigi's Box?**

way of intelligent search in full text, admin in SK language.

**What do you dislike about Luigi's Box?**

Management doesn't like the price per month fee. It could be lower.

**What problems is Luigi's Box solving and how is that benefiting you?**

it helps customers search for a specific product and that is very important

**Official Response from Matej Kukucka:**

> Hi, Michal.

Firstly, thank you for taking the time to share your thoughts about Luigi's Box on the G2 platform. We appreciate your positive feedback and are thrilled to hear that you would definitely recommend our solution.

It's great to know that you value our intelligent full-text search and the availability of the admin interface in the Slovak language. Our primary goal is to help customers find specific products more efficiently, and it's rewarding to see that this feature is benefiting you.

Regarding the pricing, we understand that the monthly fee might be a concern for some users. We continuously strive to offer a competitive and fair pricing structure while ensuring the highest quality of our services. Your feedback is essential for us, and we will take it into account as we review our pricing strategy in the future.

Once again, thank you for your review, and please do not hesitate to reach out to us if you have any further questions, concerns, or suggestions. Your input helps us improve and provide a better experience for all our users.

  ### 48. The setup was fast and professional. So far the actual product is useful.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food Production | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 24, 2023

**What do you like best about Luigi's Box?**

Their customer service. How easily the transition to the go live is. Comfortable back end.

**What do you dislike about Luigi's Box?**

Id appreciate if it would be easier to see the change through time of key metrics. Also it would be handy to have video tutorials of how to use the tools.

**What problems is Luigi's Box solving and how is that benefiting you?**

It has helped us to improve our search and its results. It also provided interesting data which we used to improve our assortment.

**Official Response from Matej Kukucka:**

> Thank you for your review of Luigi's Box. 

We appreciate your feedback regarding the ability to see changes in key metrics over time and the need for video tutorials. We will take this into consideration as we continue to improve our products and services.

At Luigi's Box, we aim to solve problems related to search and provide valuable data to help improve assortment. We are glad to hear that our product has been able to benefit you in these areas. Thank you for choosing Luigi's Box and for taking the time to share your feedback with us.

Martin from Luigi's Box

  ### 49. Implementing of Luigi's Box was a brilliant decision

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jana M. | Web and E-commerce Product Owner, Enterprise (> 1000 emp.)

**Reviewed Date:** November 17, 2022

**What do you like best about Luigi's Box?**

- great cooperation
- deep expertise
- onsite search features
- analytics and smart functions
- easy integration also in corp company

Luigi's Box is a perfect onsite search with many intelligent features.
Great search is a must-have for every e-shop or complex website. Luigi's Box completely changed the user experience with the onsite search and is bringing the results we are looking for.

**What do you dislike about Luigi's Box?**

Nothing. We are delighted with Luigi's box cooperation.

**What problems is Luigi's Box solving and how is that benefiting you?**

It helped us improve website customer experience, increase conversions and shorten the path to purchase.

**Official Response from Matej Kukucka:**

> Greetings, Jana.

Thank you for your award. We appreciate it. 

User experience is extremely important to us. As it is for every one of our clients, and additionally, it is useful for the user who benefits from relevance or speed. This way, they buy faster and don't have to dig through a sea of offers.

That's great!

I wish you a lot of success with our services.

Martin from Luigi's Box

  ### 50. It has proven to be an absolutely invaluable tool!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tomáš O. | Co-founder &amp; CMO, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 10, 2023

**What do you like best about Luigi's Box?**

It is extremely easy to use and has robust features to boost your E-commerce project. I especially like AI-powered search and personalized recommendations for our customers. In fact, thanks to Luigi's box, we managed to increase our average order by more than 10%. Therefore, I highly recommend Luigi's Box to anyone who sells online.

**What do you dislike about Luigi's Box?**

Nothing at all, I can only recommend Luigi's Box to anyone who sells online.

**What problems is Luigi's Box solving and how is that benefiting you?**

They helped us to increase our average order by more than 10%. It's much easier to search e-shop for our customers.

**Official Response from Matej Kukucka:**

> Hi, Tomas.

Thank you for your review. We are glad. A ten percent increase in the average order is a great result and we're glad that our artificial intelligence can help you with that.

We look forward to working with you.

Martin from Ligi's Box


## Luigi&#39;s Box Discussions
  - [What is Luigi&#39;s Box used for?](https://www.g2.com/discussions/what-is-luigi-s-box-used-for) - 1 comment

- [View Luigi&#39;s Box pricing details and edition comparison](https://www.g2.com/products/luigi-s-box/reviews?page=7&section=pricing&secure%5Bexpires_at%5D=2026-07-25+18%3A57%3A12+-0500&secure%5Bsession_id%5D=11957c85-8f8b-4eb8-82b4-8b9f46e0d6d5&secure%5Btoken%5D=352a434a8359d550d3932aa80d7ab850b1084d95c9a3340166bff3d4c2d096e5&format=llm_user)
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  - [Mergado](https://www.g2.com/products/mergado/reviews)
  - [Next.js](https://www.g2.com/products/next-js/reviews)
  - [OpenCart](https://www.g2.com/products/opencart/reviews)
  - [Oracle Commerce](https://www.g2.com/products/oracle-commerce/reviews)
  - [osCommerce](https://www.g2.com/products/oscommerce/reviews)
  - [Phoenix](https://www.g2.com/products/esko-graphics-phoenix/reviews)
  - [PrestaShop](https://www.g2.com/products/prestashop/reviews)
  - [Ruby on Rails](https://www.g2.com/products/ruby-on-rails/reviews)
  - [Salesforce B2B Commerce](https://www.g2.com/products/salesforce-b2b-commerce/reviews)
  - [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews)
  - [Salla](https://www.g2.com/products/salla/reviews)
  - [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews)
  - [SCAYLE Commerce Engine](https://www.g2.com/products/scayle-commerce-engine/reviews)
  - [Shift4Shop](https://www.g2.com/products/shift4shop/reviews)
  - [Shopify](https://www.g2.com/products/shopify/reviews)
  - [Shopio](https://www.g2.com/products/shopio/reviews)
  - [SHOPLINE](https://www.g2.com/products/shopline-shopline/reviews)
  - [Shoplo](https://www.g2.com/products/shoplo/reviews)
  - [Shopsys Framework](https://www.g2.com/products/shopsys-framework/reviews)
  - [Shoptet](https://www.g2.com/products/shoptet/reviews)
  - [Shopware](https://www.g2.com/products/shopware/reviews)
  - [Sitecore](https://www.g2.com/products/sourceved-consultancy-services-sitecore/reviews)
  - [SmartBase Solutions, LLC](https://www.g2.com/products/smartbase-solutions-llc/reviews)
  - [Squarespace](https://www.g2.com/products/squarespace/reviews)
  - [Sylius](https://www.g2.com/products/sylius/reviews)
  - [Symfony](https://www.g2.com/products/symfony/reviews)
  - [Tray](https://www.g2.com/products/https-www-tray-com-br-tray/reviews)
  - [Vaadin](https://www.g2.com/products/vaadin/reviews)
  - [Volusion](https://www.g2.com/products/volusion/reviews)
  - [VTEX Commerce Platform](https://www.g2.com/products/vtex-commerce-platform/reviews)
  - [Vue.js](https://www.g2.com/products/vue-js/reviews)
  - [Webflow](https://www.g2.com/products/webflow/reviews)
  - [Wix](https://www.g2.com/products/wix/reviews)
  - [Wizishop](https://www.g2.com/products/wizishop/reviews)
  - [WooCommerce](https://www.g2.com/products/woocommerce/reviews)
  - [WordPress 5.6.0 Multi-Tier : aMiSTACX G5F](https://www.g2.com/products/wordpress-5-6-0-multi-tier-amistacx-g5f/reviews)
  - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews)
  - [Workarea](https://www.g2.com/products/workarea/reviews)
  - [xt:Commerce](https://www.g2.com/products/xt-commerce/reviews)
  - [Zen Cart](https://www.g2.com/products/zen-cart/reviews)

## Luigi&#39;s Box Features
**Visitor Behavior**
- Monitoring
- Targeting
- Guided Selling

**Analytics**
- Reports
- Dashboard
- Web Analytics
- Campaign Tracking

**Merchandising**
- Product Recommendations
- Product Search
- Product Display
- Web Content Management

**Search Setup**
- Indexing
- Auto Complete
- Product Information
- Stemming

**Agentic AI - Site Search**
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Templates**
- Library
- Customization
- Optimization

**Administration**
- Data Storage
- A/B Testing
- Integrations

**Analytics**
- Reports & Analytics
- Customer Data

**Product Discovery**
- Recommendations
- Conversion
- Personalization
- Faceted Search
- Ranking and Relevancy

**Search Experience Management - Site Search**
- Query Suggestions
- Typo Tolerance
- Synonyms
- Natural Language
- Rankings
- Personalization

**Personalization**
- Recommendation
- Content
- Search
- Personalization Engine
- Product Recommendations
- A/B Testing

**Administration**
- Integrations
- Dashboard

**Integration**
- E-Commerce
- PIM
- Merchadising

**Functionality - Site Search**
- Search Analytics
- Integrations
- Federated Search
- Multi-Language Support

**Multichannel**
- Web
- Email
- Mobile

**Agentic AI - E-Commerce Analytics**
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Administration **
- Reports & Analytics
- User Data
- Integrations

**Agentic AI - E-Commerce Personalization**
- Proactive Assistance

## Top Luigi&#39;s Box Alternatives
  - [Algolia](https://www.g2.com/products/algolia/reviews) - 4.5/5.0 (430 reviews)
  - [Athos Commerce](https://www.g2.com/products/athos-commerce-athos-commerce/reviews) - 4.5/5.0 (217 reviews)
  - [Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews) - 4.6/5.0 (766 reviews)

