Luigi's Box Reviews & Product Details

From a developer perspective, I feel like what I liked the most was the mostly smooth integration. The API documentation is clear and pretty well written, definitely better compared to some other search engines I had a chance to work with (Won't mention :D). When a few things weren’t fully obvious, the support team was helpful enough to get me through. Also appreciate that multilang is very easy to achieve. Review collected by and hosted on G2.com.

Downsides? To be honest, nothing really strict comes to my mind. Luigis has a catalog browser for previewing results, but it feel a bit limited when it comes to deeper, rt validation of search behavior. Under very heavy load I noticed a few rate-limit style responses here and there, but nothing serious. Review collected by and hosted on G2.com.

We use Luigi’s Box for our Shoptet e-shop and immediately noticed better search relevance and product recommendations. The integration was easy and the support team is excellent – they helped us fine-tune the setup and guided us during the test period. The dashboard is intuitive and gives a clear overview of search stats and customer behavior. Review collected by and hosted on G2.com.

Nothing major – at first, it took a bit of time to understand all the analytics options, but the support team quickly explained everything. A simpler way to compare before/after search results in the dashboard would be a nice addition. Review collected by and hosted on G2.com.

I really appreciate how intuitive and accurate the search function is. It handles typos and product variations with ease, which makes it much easier for customers to find what they want. The product recommendations are highly relevant and actually help to increase sales without feeling pushy. On top of that, the analytics give us clear insights into customer behavior, so we can quickly adjust and improve our catalog. Review collected by and hosted on G2.com.

There is honestly very little to dislike. The only thing I can think of is that it takes a bit of time at the beginning to explore all the features and set them up properly, but once configured, everything runs smoothly Review collected by and hosted on G2.com.

Thanks to Luigi's box, we can help customers find the product they are really looking for. A clear interface that is easy to use and contains many great features. Detailed statistics that allow us to continuously move the project towards perfection.

During the construction of our new e-shop, the technical team at Luigi's Box was always there to help us. They helped us decide on the best technical connection and efficient data transfers for better service on our new e-shop.

+++ Support team response time

Constant technical advances and the introduction of the new Shopping Assistant feature, which is very interesting. Review collected by and hosted on G2.com.

Maybe only higher price tag that is justified by the quality of the product. Review collected by and hosted on G2.com.

What I like best about Luigi’s Box is how it combines powerful technology with simplicity. The smart search and recommendations truly understand our customers’ needs, helping them find products quickly and easily, which directly translates into higher sales and happier customers. On top of that, the platform is very intuitive, and the customer support team is always responsive and proactive — it feels like having a real partner for growing our business. Review collected by and hosted on G2.com.

Honestly, there is very little to dislike about Luigi’s Box. At the beginning, it took us a bit of time to fully explore all the features because the platform offers so many options, but once we got used to it, everything became smooth and straightforward. The support team was always there to guide us, so any initial challenges were quickly solved. Review collected by and hosted on G2.com.

I greatly appreciate Luigi's Box for significantly improving product search and recommendations on our e-shop. It enhances customer navigation, making it easier for them to find products quickly, which leads to more completed purchases. The smart search feature is particularly impressive due to its accuracy and ability to understand our customers, resulting in improved conversions. The recommendations feature also works exceptionally well. I find the implementation process to be straightforward and the administration to be clear, making it easy to manage. I also value the fantastic customer support, which is fast, reliable, and very helpful, providing backup whenever needed. Overall, Luigi's Box has become an essential part of our e-commerce setup, and I would highly recommend it. Review collected by and hosted on G2.com.

Sometimes, it takes longer for changes made in the admin to fully apply or reflect on the site. There's a noticeable delay before these changes are visible, which can be frustrating when updates need to be live quickly. Review collected by and hosted on G2.com.

Luigi's Box continues to impress us with its ongoing improvements. The recent updates have enhanced the speed and relevance of search results even further, and the platform's analytics tools now provide deeper insights into user behavior. Collaboration features have also improved, making it easier for teams to work together. The support team remains responsive and helpful. Overall, Luigi's Box remains an essential tool for optimizing searches and deriving actionable insights. Review collected by and hosted on G2.com.

It would be great if Luigi's Box could further expand language support, particularly improving Portuguese localization. Additionally, enhancing the customization options for analytics dashboards could provide even more value for diverse teams. Review collected by and hosted on G2.com.

After more than 3 years I can still say that it is the most useful search tool for customers.

Also great technical support to help with system setup or any problems. I can't imagine a quality e-shop without this service

Still 10/10 for me :-) Review collected by and hosted on G2.com.

We still haven't found anything to improve. Rather, Luigi's Box itself comes with improvements Review collected by and hosted on G2.com.

What we appreciate the most about Luigi’s Box is their amazing support team. They always respond quickly, are genuinely helpful, and go the extra mile to assist us with technical issues or setting up specific parameters and data. It’s great to have such a dependable partner.

From a functionality perspective, the platform is stable, intuitive, and allows us to easily manage everything we need across multiple language versions of our website. Review collected by and hosted on G2.com.

It would be helpful to have a clear, user-friendly guide or documentation showing where specific settings can be adjusted. In many cases, we could handle smaller updates ourselves if we knew exactly where to find them. Other than that, we’re very satisfied with Luigi’s Box and the overall experience. Review collected by and hosted on G2.com.

Great On-Site Search. The search feature is smart. It handles typos, synonyms, and even shows results when customers don’t type the exact product name.

Better Product Discovery. Luigi’s Box helps customers find what they’re looking for faster, which has improved our conversion rates.

Easy to Use. The admin interface is clean and simple. I can set things up without needing a developer for every change.

Fast Integration. We got it up and running pretty quickly with our eCommerce platform. Their support team helped a lot.

Good Analytics. It shows which searches work well and which don’t, so we can improve our catalog or fix missing products.

The tool doesn't require a lot of effort. At least our main goal was to handle typo issues, and get insights into what customers search on our page.

As our team don't have lot of additional resources, tool works good on its own and I do updates once a month. Review collected by and hosted on G2.com.

Can Get Pricey for Small Shops

It’s worth the money for larger stores, but smaller businesses might find it a bit expensive depending on features used. Review collected by and hosted on G2.com.