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G2 recognized Luigi's Box
Luigi's Box

By Luigi's Box

4.8 out of 5 stars

How would you rate your experience with Luigi's Box?

Luigi's Box Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Luigi's Box Media

Luigi's Box Demo - Luigi's Box - Search Overview
The main dashboard analyzes Search effectiveness, highlights trends, and flags lost or no-result queries. Use this to add synonyms or include sought-after products and services.
Luigi's Box Demo - Luigi's Box - Recommender Analytics
This funnel chart shows impressions, clicks, and conversions for each recommendation, with options to analyze assisted or direct conversions.
Luigi's Box Demo - Luigi's Box - Product Listing Analytics
The Product Listing overview shows data like conversions, transactions, clicks, and more. Explore conversion rates by category or product, and analyze low-traffic products.
Luigi's Box Demo - Luigi's Box - Shopping Assistant
This overview evaluates Shopping Assistant performance and efficiency on your website.
Luigi's Box Demo - Luigi's Box - Search Query Timeline
This overview presents a timeline of query performance along with a heatmap of the most clicked products.
Luigi's Box Demo - Luigi's Box - A/B Tests
A/B Tests let you test variants to identify what works and refine new strategies.
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Luigi's Box Reviews (410)

Reviews

Luigi's Box Reviews (410)

4.8
411 reviews

Pros & Cons

Generated from real user reviews
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Łukasz M.
ŁM
E-commerce Project Manager
Mid-Market (51-1000 emp.)
"Really good solution"
What do you like best about Luigi's Box?

Simplicity of back-office - only the most needed functions.

Quality of search engine - they have really good product, which our customers like.

Reliability - after changing search engine for Luigi's solution we haven't thought about search engine - works stable in background for whole year. Review collected by and hosted on G2.com.

What do you dislike about Luigi's Box?

We are during process of adding new shop on foreign market. Generally new shops is copying of this on polish market (it is changing only language and id shop - the same API). Unfortunately they are configuring this new Search Engine from the beginning what is time consuming. Processes in this company are really strange. Review collected by and hosted on G2.com.

Response from Matej Kukucka of Luigi's Box

Dear Łukasz.

Thank you for your positive review and for highlighting the aspects of Luigi's Box. We’re pleased to hear that our project management, backoffice simplicity, and search results quality have met your expectations.

We apologize for any confusion regarding our agreement. We strive for clarity and transparency in all our communications, and we'll take your feedback into account to improve this aspect of our service.

We remain committed to providing you with the best possible service.

Thank you once again for your review. Your feedback is invaluable to us.

Best Regards, Martin from Luigi's Box

DN
CEO
Small-Business (50 or fewer emp.)
"A unique solution"
What do you like best about Luigi's Box?

I like their PLP (Product listing page) best. It is fast and dynamic and adaptable so it fits right in to our website and our UX. It was easy to setup and we got great support. Review collected by and hosted on G2.com.

What do you dislike about Luigi's Box?

I wish there was a plan for startups like us which was a bit less expensive. Review collected by and hosted on G2.com.

Response from Martin Janco of Luigi's Box

We're thrilled to hear that Luigi's Box Product Listing has successfully solved the filtering issues for your large inventory 💪

RB
Product Specialist
Small-Business (50 or fewer emp.)
"Luigi's Box helps us improve customer conversion and also supports achieving better search results."
What do you like best about Luigi's Box?

Useful tools where I can track clicks, searches with no results, and see where customers are heading to make their journey easier. Working with it is more complex as it offers various usage options. Review collected by and hosted on G2.com.

What do you dislike about Luigi's Box?

The problem we still haven't managed to solve is keyword-based search. Our product names are complex, and it's challenging to connect them in a way that delivers better results. Review collected by and hosted on G2.com.

Response from Martin Janco of Luigi's Box

It's great to hear that Luigi's Box is helping you track customer behavior and improve their journey 👍

Pavlína M.
PM
Project manager
Small-Business (50 or fewer emp.)
"We are very satisfied"
What do you like best about Luigi's Box?

We have been using luigis box for some time now and we are very satisfied. Thanks to this, customers can find everything they needed. It is very user-friendly and you will learn how to use it in a minute. As for customer support, we always received a response within a few minutes and we were only met with a willingness to help us. We can recommend it to eceryone and we are glad that we decided fór Luigis box. Review collected by and hosted on G2.com.

What do you dislike about Luigi's Box?

So far we havent found anything that bothers us. Review collected by and hosted on G2.com.

Response from Martin Janco of Luigi's Box

Thank you! 😊 We're really glad Luigi’s Box made search easier for your customers and that our support team has been quick and helpful along the way. Happy to hear you’d recommend us! 👍

Josef D.
JD
Social Media manager
Small-Business (50 or fewer emp.)
"Feedback about Luigi's box"
What do you like best about Luigi's Box?

Luigi’s Box is an excellent tool for improving search functionality – it offers a modern and intelligent solution that significantly refines search results and speeds up customer navigation on the website. We particularly appreciate the synonym support, which helps eliminate dead ends in search queries. Customers find what they need more easily, saving both their time and ours. The interface is fast, user-friendly, and the support team is always responsive and helpful. We highly recommend it as an effective solution for any online store looking to enhance the search experience. Review collected by and hosted on G2.com.

What do you dislike about Luigi's Box?

So far, I haven't come up with anything serious Review collected by and hosted on G2.com.

Response from Martin Janco of Luigi's Box

Thank you for your positive feedback about Luigi's Box! We're glad to hear that the tool has significantly refined search results and improved customer navigation on your website. We appreciate your recognition of the fast, user-friendly interface and the responsiveness of our support team 💙

Beth O.
BO
Small-Business (50 or fewer emp.)
"Excellent new search experience for our customers"
What do you like best about Luigi's Box?

Luigi's box is extrememly helpful in helping customers find what they are looking for. Often our customers do not know exactly what an item they want is called within the industry and the search is very helpful in picking out what the customer actually wants compared to what they are asking for. I like that it displays the closest thing to what has been asked for and also other options that may aslo be what the cusotmer means. Review collected by and hosted on G2.com.

What do you dislike about Luigi's Box?

as a business it would be really helpful to have more payment options to pay for the service offered. Review collected by and hosted on G2.com.

Response from Martin Janco of Luigi's Box

Thank you for your valuable feedback! 👍 We're pleased to hear that Luigi's Box is solving the problem of specific search results and helping your customers find what they need. It's perfect to hear that the search analysis is providing valuable insights for your business 📊

Tara O.
TO
Small-Business (50 or fewer emp.)
"Intuitive ecommerce search assistant"
What do you like best about Luigi's Box?

Luigi's box was extremely easy to integrate, and customization was also very simple. Search results are very accurate and intuitive, and is great for our customers to easily find what they are looking for. The fact that the search picks up synonyms and mis-spellings is particularly good for our users. The boost function is a brilliant tool for getting the products we want in front of customers. The price is very reasonable especially for the tools it offers. Review collected by and hosted on G2.com.

What do you dislike about Luigi's Box?

No ability to pay by direct debit, and could be even more customization options in terms of layout and how results are displayed. Review collected by and hosted on G2.com.

Response from Martin Janco of Luigi's Box

Thank you for sharing your experience with Luigi's Box 👍 We're glad to hear that the search functionality, including synonyms and mis-spellings, is benefiting your customers.

Gavin H.
GH
Director
Retail
Small-Business (50 or fewer emp.)
"Best Ecommerce Search Add on"
What do you like best about Luigi's Box?

Installation was easy and our IT team had no issue at all. They even said the integration was the best of any module we have used. In addition the features and the platform customisation are perfect for what we needed and it was the best price we found. Review collected by and hosted on G2.com.

What do you dislike about Luigi's Box?

I hinestly cannot think of any downsides with Luigi search. our customer feedback has been that it has greatly improved the seacrh functionality on our site. Review collected by and hosted on G2.com.

Response from Martin Janco of Luigi's Box

We're pleased to hear that Luigi's Box has solved your search issues. It's great to know that the built-in features have been effective in boosting items as well. Thank you for choosing Luigi's Box for your search needs! 💙

MS
Marketing Specialist
Small-Business (50 or fewer emp.)
"Really good search engine for our eshop"
What do you like best about Luigi's Box?

AI search engine does a great job of suggesting products. Its returned results are very accurate and contribute to better store conversion. Customers consider it very helpful. Review collected by and hosted on G2.com.

What do you dislike about Luigi's Box?

There’s a bit too little data in the panel related to the actual final purchase. Other than that, everything is fine. Review collected by and hosted on G2.com.

Response from Martin Janco of Luigi's Box

Thank you for sharing your positive experience with Luigi's Box! We're glad to hear that the AI search engine is contributing to better store conversion 🙌

Julia M.
JM
Performance Specialist
Mid-Market (51-1000 emp.)
"Phrase Analysis"
What do you like best about Luigi's Box?

Hello. As a performance specialist (online advertising) i really do like a fact that it's possible to see all searched phrases as much as exit rate, searches without clicks etc. I'm able to consider using those information while either optimizing campaigns or creating new. This functionality is very useful. Review collected by and hosted on G2.com.

What do you dislike about Luigi's Box?

I didn't find anything I don't like so far Review collected by and hosted on G2.com.

Response from Martin Janco of Luigi's Box

Thank you for your amazing feedback! ⭐️ We’re delighted that you find the phrase analysis feature valuable for optimizing campaigns and gaining deeper insights into user behavior. 🔍📊

It’s also great to hear that you haven’t found anything to dislike so far!

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

9 months

Average Discount

9%

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Luigi's Box Features
Reports
Dashboard
Web Analytics
Indexing
Auto Complete
Product Information
Recommendations
Conversion
Personalization
E-Commerce
PIM
Merchadising
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