---
title: Luigi's Box Reviews
meta_title: 'Luigi''s Box Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 431 reviews by the users' company size, role or industry
  to find out how Luigi's Box works for a business like yours.
aggregate_rating:
  rating_value: 4.8
  review_count: 431
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Analytics Tools & Software
  url: https://www.g2.com/categories/analytics-tools-software
---


# Luigi&#39;s Box Reviews
**Vendor:** Luigi&#39;s Box  
**Category:** [Site Search Software](https://www.g2.com/categories/site-search-software)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 431
## About Luigi&#39;s Box
Luigi&#39;s Box is a product search and discovery solution suitable for any e-commerce platform. Luigi&#39;s Box magic starts with detailed analytics dashboards giving you all the relevant information about the performance of search &amp; navigation elements on your site. Learn more about the performance of your store, track customer interactions, product popularity, and more, so you can ensure the best shopping experiences with our AI-powered Search, Recommender, Product Listing, Conversational Agent, and Shopping Assistant products. Give your visitors the ultimate tools to discover your products as efficiently as possible. Luigi&#39;s Box is a solution that you and your customers will enjoy using. Luigi&#39;s Box is a solution with frequent wins and awards from top software review sites, and a frequent winner of the &quot;Best Est. ROI&quot; and “Leader” G2 badges. Our advanced features are suitable for any e-commerce platform, and they are flexible for any use case. Over the years, we have established several successful collaborations, evidenced by case studies from our satisfied customers, such as Notino, Under Armour, KiK, Škoda, Eurofirany or Lucide. Our products have helped our clients significantly increase search usage, conversions and revenue. Their success stories and other business growth case studies are available on our website. Luigi&#39;s Box offers a user-friendly integration, configuration, and interface, so even non-experienced users can get started easily. To get Luigi’s Box on your website, you start by pasting the tracking script into the header of your website and follow a couple very simple steps. We offer multiple flexible integration types for our clients, even for advanced experts. In addition, we have a team of specialists and quality customer support who are always ready and happy to help. One of the best things is that Luigi&#39;s Box doesn&#39;t negatively affect the functionality of your website, including rendering. So are you ready to try it out? Increase your revenue with better search and product discovery solutions by Luigi’s Box today.



## Luigi&#39;s Box Pros & Cons
**What users like:**

- Users find the **search functionality** of Luigi&#39;s Box highly effective in tracking customer behavior and enhancing sales. (141 reviews)
- Users enjoy the **search efficiency** of Luigi&#39;s Box, enhancing customer journeys and boosting sales through insightful reports. (136 reviews)
- Users find Luigi&#39;s Box very **easy to use** , enjoying fast product searches and smooth integration for their e-shops. (131 reviews)
- Users rave about the **quick and effective customer support** of Luigi&#39;s Box, enhancing their overall experience. (86 reviews)
- Users find Luigi&#39;s Box to be **extremely helpful** with robust features and excellent customer support boosting e-commerce sales. (86 reviews)
- Results (71 reviews)
- Search Technology (67 reviews)
- Search Quality (62 reviews)
- Recommendations System (60 reviews)
- Analytics (54 reviews)

**What users dislike:**

- Users find Luigi&#39;s Box **expensive** , considering high onboarding costs and ongoing fees, especially for small budgets. (24 reviews)
- Users find the **setup difficulty** challenging, requiring time and support to navigate initial configurations effectively. (19 reviews)
- Users face **difficult implementation** challenges, with time-consuming setups and occasional breakdowns impacting their experience significantly. (18 reviews)
- Users find the **learning curve challenging** , requiring extra effort to adapt to Luigi&#39;s Box and its frequent updates. (17 reviews)
- Users find the **complex setup** challenging, often requiring support to navigate installation and integration issues. (16 reviews)
- Users find **keyword-based search issues** frustrating due to complex product names and occasional incorrect results. (15 reviews)
- Integration Issues (13 reviews)
- Learning Difficulty (13 reviews)
- Delays (12 reviews)
- Improvement Needed (11 reviews)

## Luigi&#39;s Box Reviews
  ### 1. Very proactive

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 07, 2022

**What do you like best about Luigi's Box?**

customer friendly dashboards and data view

**What do you dislike about Luigi's Box?**

evaluation process was hard to get started

**What problems is Luigi's Box solving and how is that benefiting you?**

easy to use search and recom

**Official Response from Martin Janco:**

> We're thrilled that you find our dashboards and data view easy to use!

Thank you for sharing your experience with us.

  ### 2. Kutil.CZ

**Rating:** 5.0/5.0 stars

**Reviewed by:** Zdeněk O. | Managing Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 30, 2021

**What do you like best about Luigi's Box?**

UI of the app - fast and „user friendly“
Possibility to update search results based on the collected data and experience
Professional communication of the staff

**What do you dislike about Luigi's Box?**

Rather higher price compared to the value added measured in the revenue increase.

**What problems is Luigi's Box solving and how is that benefiting you?**

Improved search results with typos, synonyms and autocomplete.

**Official Response from Martin Janco:**

> We're glad to hear that you appreciate the fast and user-friendly UI of our app, as well as the professional communication of our staff.

  ### 3. Great service with great performance.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 16, 2021

**What do you like best about Luigi's Box?**

Very flexible team - they can fine-tune the service to make it suit your needs exactly as expected, maybe even more.

**What do you dislike about Luigi's Box?**

We were affected with one larger downtime, but it has to do something with amazon global services problem.

**What problems is Luigi's Box solving and how is that benefiting you?**

Search for passenger car parts while filtering engine codes and other technical stuff, which is not easy.

**Official Response from Martin Janco:**

> Thank you for your positive feedback!

We're glad to hear that our team was able to fine-tune the service to meet your exact needs. 

  ### 4. Tough implementation, smooth cooperation

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jan M. | Webmaster, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 28, 2021

**What do you like best about Luigi's Box?**

Their own back-end administration with very specific statistics and comprehensive data. The upside is definitely precise knowledge about what our customers look for and what phrases/terms they use while searching.

**What do you dislike about Luigi's Box?**

For our business, the downside would probably be the delay in price changes (discounts) which is dependant purely on feed generation.

**What problems is Luigi's Box solving and how is that benefiting you?**

Luigi´s Box helps our customers to find products (and its variants) they are looking for. It learns in time, thus the results are getting better. We are also able to "manipulate" with results and tell Luigis what we want it to show to customers for specific queries.

**Official Response from Martin Janco:**

> It's great to hear that Luigi's Box is helping your customers find the products they are looking for and that you have the ability to customize search results to better meet their needs.

  ### 5. Useful service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 11, 2022

**What do you like best about Luigi's Box?**

The collaboration is supportive, errors were resolved immediately and the search speed for the customer also increased. Luigi´s box is a really useful service

**What do you dislike about Luigi's Box?**

It was sometimes difficult to explain where the problem was.

**What problems is Luigi's Box solving and how is that benefiting you?**

Some items were sometimes missing data. The benefit was a fast full-text search on the web.

**Official Response from Martin Janco:**

> Thank you for your positive feedback! We're pleased to hear that our collaboration was supportive and that we were able to resolve errors promptly.

We're glad to hear that Luigi's Box provided a fast full-text search on your e-shop.

  ### 6. Excelent service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Printing | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 17, 2022

**What do you like best about Luigi's Box?**

Communication with Luigi staff, functionality, analytics

**What do you dislike about Luigi's Box?**

I like product/service at all, no dislike

**What problems is Luigi's Box solving and how is that benefiting you?**

Search results, conversion rate, innacurate search results

**Official Response from Martin Janco:**

> Thank you for your positive feedback!

We are glad to hear that you appreciate the communication with our staff and the functionality and analytics of Luigi's Box.

  ### 7. Excellent search engine

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Publishing | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 16, 2021

**What do you like best about Luigi's Box?**

Speed, quality of results and helpful and friendly people.

**What do you dislike about Luigi's Box?**

The price of Luigis box could be little bit lower.

**What problems is Luigi's Box solving and how is that benefiting you?**

Slow and inaccurate standard search engine.

**Official Response from Martin Janco:**

> Thank you for your kind words about Luigi's Box!

We're glad to hear that you find our search engine to be fast and accurate.

💙

  ### 8. SpokojenyPes.cz - our experience with Luigisbox

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jan S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 02, 2020

**What do you like best about Luigi's Box?**

The Autocomplete rapidly improved our conversion rate. Luigisbox, especially the back-end analysis opened our eyes and because of its data we were able to improve our own search written in T-SQL very, very strongly. So at this moment we use the Luigisbox Autocomplete and our own search produced in cooperation with  development company named Programia.

**What do you dislike about Luigi's Box?**

I have to think out very hard what I dislike, but finally I can't find any issue. Really.

**What problems is Luigi's Box solving and how is that benefiting you?**

Thanks to Luigisbox we understand all data regarding user filters in categories and people behaviour. On the other side Luigisbox helped us a lot, especially with growth of our conversion rate for two reasons: 1) Their Autocomplete 2) Our search, improved thanks of better data - feedback. At this moment we are planning to export data from Luigisbox and use them much more in our systems.

**Official Response from Martin Janco:**

> Thank you for sharing your positive experience with Luigi's Box.

We're glad to hear that the Autocomplete feature and the data analysis have been so beneficial for your business.

  ### 9. Improved search and a perfect suggestion tool in one :)

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tereza . | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 03, 2020

**What do you like best about Luigi's Box?**

The search and suggestion tool from Luigi's Box is a perfect tool that has helped us both with eliminating unsuccessful searches caused by typos or inaccurate entries and provides us with perfect overviews. These help us with supplementing the assortment (based on the frequency of unsuccessful customer searches) as well as with descriptions or names of individual items. We also often work with the synonym function for individual items. The graphical appearance of the suggestion tool is absolutely great. From Luigi's Box, there is excellent and customer-oriented support and training.

**What do you dislike about Luigi's Box?**

So far, we haven't encountered any problems with its use. Of course, we would welcome a lower price :)

**What problems is Luigi's Box solving and how is that benefiting you?**

- Great work with the use of synonyms - most products can be searched under several terms, and it is beyond our capabilities to include all of these in the title. Luigi's Box helped us with this problem in just a few clicks.  
- Perfect analytics and overviews - using real data to expand the assortment - LB shows you what customers want. :)  
- The suggestion tool is clear and very nicely designed graphically, and you can also customize which products will be offered to customers first.

**Official Response from Martin Janco:**

> Thank you for your positive feedback!

We're glad to hear that Luigi's Box has been a helpful tool for your business, especially with the search and autocomplete features.
Since you wrote the review, we've improved the synonym features even more!


  ### 10. Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Furniture | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 20, 2021

**What do you like best about Luigi's Box?**

Synonyms recomendations are very helpful.

**What do you dislike about Luigi's Box?**

Filters settings should be available in the panel.

**What problems is Luigi's Box solving and how is that benefiting you?**

Showing much better search results.

**Official Response from Martin Janco:**

> We're glad to hear that you find our synonyms recommendations helpful! 💙

  ### 11. We have used Luigi´s Box on our e-shop for over a month and so far it has been beneficial.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Laura S. | Marketing Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 03, 2020

**What do you like best about Luigi's Box?**

What I really like is that with Luigi´s Box we can precisely see what our customers are looking for. We can adjust to their searches, so they always find what they are looking for.

**What do you dislike about Luigi's Box?**

So far we have used it for a short period of time, so we have to learn how to use all the features properly, but there isn´t anything that we dislike at the moment.

**What problems is Luigi's Box solving and how is that benefiting you?**

As I already mentioned, we are helping our customers find our products much easier. Luigi´s box helps with typos, searching under different keywords, etc. It also makes searching much easier, faster and transparent.

**Official Response from Martin Janco:**

> Thank you for sharing your positive experience with Luigi's Box. It's great to hear that it's making searching easier and helping your customers find what they're looking for.

  ### 12. Very good search tool.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gabriel G. | CCO - Chief Commercial Officer at EXIsport (obchodný riaditeľ), Mid-Market (51-1000 emp.)

**Reviewed Date:** March 01, 2021

**What do you like best about Luigi's Box?**

Speed of search and all functions which help our customers to get right product.

**What do you dislike about Luigi's Box?**

All works well. I do not have dislike items.

**What problems is Luigi's Box solving and how is that benefiting you?**

We solved product searching. Now we know all data in proper statistics about searching on our website.

**Official Response from Martin Janco:**

> We're thrilled to hear that you find Luigi's Box search tool to be fast and helpful for your customers.
Thank you for sharing your positive experience with us!

  ### 13. great tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** David V. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 17, 2020

**What do you like best about Luigi's Box?**

Simple implementation, easy understanding, and educational dashboard, where we can see the behavior of customers on our site. It helps us to set priorities for other e-shop administration. Works also multilingual, which is an advantage. I also appreciate the support team, their prompt and helpful answers when needed.

**What do you dislike about Luigi's Box?**

Nothing special. If we were fighting with some problems, the helpful support team helps us in the best way.

**What problems is Luigi's Box solving and how is that benefiting you?**

Absolutely beneficiary is that you can set an order of your top products and the missing products you can pass to the end of the search results so all customers will see just the available products. Furthermore, Luigis Box is helping with a search on the website and helps to navigate customers directly to what they are looking for.

**Official Response from Martin Janco:**

> Thank you for your positive feedback!

We're glad to hear that Luigi's Box is helping you prioritize your e-shop administration and improve the customer experience.

Our support team is dedicated to providing prompt and helpful assistance whenever you need it.

  ### 14. Good price-performance ratio, many setting options and excellent support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 11, 2021

**What do you like best about Luigi's Box?**

Data preparation and data evaluation
Easy customization options to meet customer needs
Fast, helpful &reliable support

**What do you dislike about Luigi's Box?**

Some settings can not be adjusted or changed independently.

**What problems is Luigi's Box solving and how is that benefiting you?**

Provide customers with a good search & search results

**Official Response from Martin Janco:**

> We're glad to hear that you appreciate our price-performance ratio, setting options, and support. 💙

  ### 15. Impressive search service for our e-shop

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jan H. | Founder & CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 18, 2020

**What do you like best about Luigi's Box?**

Beautiful insights, search speed, optimizations and support of our (czech, slovak, hungarian) languages

**What do you dislike about Luigi's Box?**

Can be cheaper though :) Aside from that I'm fully satisfied

**Recommendations to others considering Luigi's Box:**

If you're looking for top search engine for your e-commerce project, I can highly recommend Lugi's box. Especially when you're dealing with difficult languages, such as czech, hungarian etc.

**What problems is Luigi's Box solving and how is that benefiting you?**

Our previous search engine was pretty useless, the development of the new one in-house matching the criteria of 21st century would cost fortune, so we decided to try Luigi's box. Their search engine is easily comparable with the best and biggest retail shops in the country

**Official Response from Martin Janco:**

> Thank you for your positive feedback!
We're glad to hear that Luigi's Box has provided beautiful insights, fast search speed, and support for multiple languages for your e-shop.

  ### 16. Perfect search with easy integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rastislav U. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 17, 2020

**What do you like best about Luigi's Box?**

We really like easy integration which can be done in few days, helpful team and nice stats which can help our product&marketing team to better understand our customers.

**What do you dislike about Luigi's Box?**

On the other hand we have sometimes not updated informations(old prices) about product because we are not integrated via API, but it is issue on our side.

**What problems is Luigi's Box solving and how is that benefiting you?**

Problems: syncing delay of product data, Magento API connection
Benefits: extreme fast autocomplete search with facet filters, advanced stats, better understanding customer behavior.

**Official Response from Martin Janco:**

> Thank you for highlighting the benefits of our product, such as the fast autocomplete search and advanced stats. 👍

  ### 17. very useful service

**Rating:** 5.0/5.0 stars

**Reviewed by:** alexander b. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 10, 2020

**What do you like best about Luigi's Box?**

it is highly customable, brings our visitors more relevant search results and our revenues increased

**What do you dislike about Luigi's Box?**

I don't like to read manuals, just want to use the service, and there are so many options I was lost. gladly, they offer free introduction via telco.

**What problems is Luigi's Box solving and how is that benefiting you?**

better onsite search

**Official Response from Martin Janco:**

> We're glad to hear that you find Luigi's Box highly customizable and that it has brought you more relevant search results, leading to increased revenues.

We're committed to making the service user-friendly and are here to support you every step of the way.

  ### 18. Satisfaction

**Rating:** 4.0/5.0 stars

**Reviewed by:** Petra M. | Ecommerce Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 24, 2020

**What do you like best about Luigi's Box?**

It has simple intuitive controls and interesting features that I believe will help increase our sales. It also provides very interesting statistics.

**What do you dislike about Luigi's Box?**

So far, we have not found any disadvantages of using the system.

**Recommendations to others considering Luigi's Box:**

Luigi's Box tool provides various interesting features and statistics that will certainly help in optimizing the website and contribute to increasing conversions.

**What problems is Luigi's Box solving and how is that benefiting you?**

It definitely brings benefits in the form of easy use and setup. We haven't encountered any problems so far, but we'll be able to assess it better after long-term use. :)

**Official Response from Martin Janco:**

> Thank you for recommending Luigi's Box to others!

We're glad to hear that it's helping you optimize your website's search and providing valuable insights for increasing conversions.

  ### 19. Factcool review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mária P. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 09, 2020

**What do you like best about Luigi's Box?**

good communication, analysis, integration

**What do you dislike about Luigi's Box?**

We really miss automatic feeds translation

**Recommendations to others considering Luigi's Box:**

The best way is to try it and you will see all the advantages. :)

**What problems is Luigi's Box solving and how is that benefiting you?**

As we have a lot of products, 70k or more, Luigis Box is helping with a search on the website and helps to navigate customers directly to what they are looking for.

**Official Response from Martin Janco:**

> Thank you for sharing your experience with Luigi's Box.
We're pleased to hear that it's helping you with search and navigation on your website.

  ### 20. Clear and concise

**Rating:** 4.0/5.0 stars

**Reviewed by:** Martina H. | Enterprise (> 1000 emp.)

**Reviewed Date:** December 22, 2020

**What do you like best about Luigi's Box?**

Simple and quick access to information. User-friendly.

**What do you dislike about Luigi's Box?**

Occasionally longer response time when searching the catalog and setting up. Topping and boosting without the ability to determine the order.

**What problems is Luigi's Box solving and how is that benefiting you?**

Option to redirect to more relevant results. Use synonyms for working with keywords.

**Official Response from Martin Janco:**

> We're glad to hear that you find Luigi's Box simple and quick to use, as well as user-friendly. 💙

  ### 21. Great collaboration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Furniture | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 13, 2021

**What do you like best about Luigi's Box?**

Intuitive backend, full of valuable data that you can't extract from Google Analytics, allowing you to work with them immediately and optimize search. Implementation is simple and most importantly, Luigi's Box has excellent customer service (quick, factual communication). I also like the progress in innovations.

**What do you dislike about Luigi's Box?**

Nothing. There is nothing so far that I didn't like. Really nothing.

**What problems is Luigi's Box solving and how is that benefiting you?**

Search on the e-shop

**Official Response from Martin Janco:**

> Thank you for the positive review!

We're glad to hear that you find Luigi's Box helpful in optimizing your search and that you appreciate our customer service and innovation.

We're here to support your success.

  ### 22. Best website search tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alex D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 17, 2020

**What do you like best about Luigi's Box?**

Search works much faster then built in does. It provides much more intelligent results than any other searches I tried.

**What do you dislike about Luigi's Box?**

I don't like that it is not free, haha. In any case it is much cheaper then loosing customers because of poor experience.

**What problems is Luigi's Box solving and how is that benefiting you?**

Helping people to find what do they need on our website. Poor search algorythms just lead to leaving our website because people can't find what they are looking for. This is especially offensive when we had that thing.

**Official Response from Martin Janco:**

> We're thrilled to hear that Luigi's Box is helping people find what they need on your website and improving their experience.

We understand your concern about the cost and believe that the benefits it brings in retaining customers outweigh the investment.

  ### 23. I am satisfied with the use of the Luigis box.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 26, 2020

**What do you like best about Luigi's Box?**

Luigis Box raised our conversion rate and rapidly reduced our bounce rate from search results. I appreciate the speed and willingness to solve problems.

**What do you dislike about Luigi's Box?**

Nothing important. All minor discrepancies were resolved quickly.

**What problems is Luigi's Box solving and how is that benefiting you?**

For a long time, we have been struggling with the search solution on our eshop. Luigis Box offered us a compact and clear solution not only for search but also for analytics.

**Official Response from Martin Janco:**

> We're glad to hear that Luigi's Box has had such a positive impact on conversion rate and bounce rate. Thank you for your review!

  ### 24. very professional, solution concentrated and straight forward company

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gerhard P. | Commercial Director & Prokurist, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 28, 2020

**What do you like best about Luigi's Box?**

it was so easy to implement, and we needed nearly no time from our intern developers

**What do you dislike about Luigi's Box?**

nothing, up until know everything runs very smoothly

**What problems is Luigi's Box solving and how is that benefiting you?**

our internal world search was very limited, with Luigis Box we have now way more features

**Official Response from Martin Janco:**

> Thank you for your positive feedback! We're glad to hear that Luigi's Box was easy to implement and has provided you with more features.

  ### 25. An excellent tool for improving web search that helps us increase the conversion rate.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Raymond G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 29, 2020

**What do you like best about Luigi's Box?**

Search with typos using self-learning.

**What do you dislike about Luigi's Box?**

It's just that it's another JS that slightly slows down the loading of the web, but that's negligible.

**What problems is Luigi's Box solving and how is that benefiting you?**

Show people what they are looking for.

**Official Response from Martin Janco:**

> We're glad to hear that you find Luigi's Box helpful for improving website search and increasing conversion rates. 👍

  ### 26. Good tool, very helpful support. It helps our customers find the products they are looking for.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consumer Electronics | Enterprise (> 1000 emp.)

**Reviewed Date:** October 15, 2020

**What do you like best about Luigi's Box?**

Support help, an interesting tool for administration

**What do you dislike about Luigi's Box?**

It is necessary to understand the system, some things must be resolved only through support.

**What problems is Luigi's Box solving and how is that benefiting you?**

could not find some expressions

**Official Response from Martin Janco:**

> We are glad to hear that you find our support helpful and that Luigi's Box is helping your customers find the products they need.

  ### 27. satisfaction with intgration and usage of Luigisbox

**Rating:** 5.0/5.0 stars

**Reviewed by:** alena z. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 23, 2020

**What do you like best about Luigi's Box?**

i like communication and easy valid solution

**What do you dislike about Luigi's Box?**

there is nothing that i didnt like about LB.

**Recommendations to others considering Luigi's Box:**

recommend

**What problems is Luigi's Box solving and how is that benefiting you?**

easy search on our website with relevant results

**Official Response from Martin Janco:**

> Thank you for your positive feedback on the communication and ease of use of Luigi's Box 💙

  ### 28. a very good search engine with useful administration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 30, 2020

**What do you like best about Luigi's Box?**

communication, willingness, speed of responses and work

**What do you dislike about Luigi's Box?**

I don't have any problem, I just had to fill in the text to let me through.

**What problems is Luigi's Box solving and how is that benefiting you?**

We quickly fixed the search issue, which was not working, and it would have taken a long time to set it up properly.

**Official Response from Martin Janco:**

> We appreciate your feedback and are delighted to have been able to assist you in resolving the search functionality issue promptly.

Thank you for choosing Luigi's Box!

  ### 29. Powerful tool, not just for e-commerce

**Rating:** 5.0/5.0 stars

**Reviewed by:** Zuzana P. | Business coordinator for O4, Telecommunications, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 25, 2017

**What do you like best about Luigi's Box?**

Seeing the trends with appropriate KPIs and association of financial values with individual search phrases. Thanks to Luigi's Box we have managed to not only increase conversion rate in our e-shop, but also maintain customer satisfaction with our website.

**What do you dislike about Luigi's Box?**

I miss data segmentation based on device usage. But as far as I know it is in the development process and will be rolled out in a few months.

**Recommendations to others considering Luigi's Box:**

It was after a few days of using Luigi's Box when I realized it's real value and that we were really in need of such solution for a long time. Do not hesitate to contact the guys behind Luigi's Box in case of any smallest doubts. Their consultants are very experienced - they gave us good hints on what to change on our site to deliver better search results to our visitors.

**What problems is Luigi's Box solving and how is that benefiting you?**

I perceive Luigi's Box as a very progressive tool giving us a useful complement to our existing analytical datasets. It helped us to fine tune our search so that it fulfills needs of our customers when they search for products and services. Also we are able to better prioritize our activites and feature development.

**Official Response from Martin Janco:**

> Thank you for sharing your positive experience with Luigi's Box!

We're glad to hear that our tool has helped you increase conversion rates and maintain customer satisfaction.

  ### 30. Great tool for site search analytics and conversion rate optimization

**Rating:** 5.0/5.0 stars

**Reviewed by:** Miroslav H. | Managing Partner, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 23, 2017

**What do you like best about Luigi's Box?**

You can see everything in a very nice dashboard full of valuable insights. I like that I can fix my search issues with a few clicks right from the dashboard. We have also used 3 times a consultancy from Luigi's Box team, which helped to configure our search engine correctly.

**What do you dislike about Luigi's Box?**

Currently they do not offer a search engine, however they are finishing it, so I am really looking forward to check it out.

**Recommendations to others considering Luigi's Box:**

It is definitely worth a try. Within a few days you see how bad your search is and with the consultancy of their search experts you can improve your e-shop conversion rate.

**What problems is Luigi's Box solving and how is that benefiting you?**

We did not know that people were searching for products that we do not have on the e-shop. Finally we ordered those products, so we fulfilled our visitors' needs.

**Official Response from Martin Janco:**

> We're grateful for your feedback and are delighted to hear that Luigi's Box has helped you identify your visitors' needs. 💙

  ### 31. Luigi´s box helped us identify missed opportunites

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 31, 2017

**What do you like best about Luigi's Box?**

I like the simplicity of the product and way results are structured. You do not need special training to master the tool. 

**What do you dislike about Luigi's Box?**

We were not able to do better segmentation on user level (registered, unregistered) however team of Luigi´s created a custom solution for us. 

**What problems is Luigi's Box solving and how is that benefiting you?**

It is important for us to identify missed opportunities in our inventory. 

**Official Response from Martin Janco:**

> We're glad to hear that you find Luigi's Box simple to use and appreciate the structured results. Thank you for sharing your feedback!


## Luigi&#39;s Box Discussions
  - [What is Luigi&#39;s Box used for?](https://www.g2.com/discussions/what-is-luigi-s-box-used-for) - 1 comment

- [View Luigi&#39;s Box pricing details and edition comparison](https://www.g2.com/products/luigi-s-box/reviews?page=9&section=pricing&secure%5Bexpires_at%5D=2026-08-08+10%3A21%3A00+-0500&secure%5Bsession_id%5D=441b0a7a-81dd-41cc-8fe9-55c575812810&secure%5Btoken%5D=34fe2ebd9614bc5438c81a03e991f295197240ce6cf5a7273be9b7b535902eb5&format=llm_user)
## Luigi&#39;s Box Integrations
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## Luigi&#39;s Box Features
**Visitor Behavior**
- Monitoring
- Targeting
- Guided Selling

**Analytics**
- Reports
- Dashboard
- Web Analytics
- Campaign Tracking

**Merchandising**
- Product Recommendations
- Product Search
- Product Display
- Web Content Management

**Search Setup**
- Indexing
- Auto Complete
- Product Information
- Stemming

**Agentic AI - Site Search**
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Templates**
- Library
- Customization
- Optimization

**Administration**
- Data Storage
- A/B Testing
- Integrations

**Analytics**
- Reports & Analytics
- Customer Data

**Product Discovery**
- Recommendations
- Conversion
- Personalization
- Faceted Search
- Ranking and Relevancy

**Search Experience Management - Site Search**
- Query Suggestions
- Typo Tolerance
- Synonyms
- Natural Language
- Rankings
- Personalization

**Personalization**
- Recommendation
- Content
- Search
- Personalization Engine
- Product Recommendations
- A/B Testing

**Administration**
- Integrations
- Dashboard

**Integration**
- E-Commerce
- PIM
- Merchadising

**Functionality - Site Search**
- Search Analytics
- Integrations
- Federated Search
- Multi-Language Support

**Multichannel**
- Web
- Email
- Mobile

**Agentic AI - E-Commerce Analytics**
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Administration **
- Reports & Analytics
- User Data
- Integrations

**Agentic AI - E-Commerce Personalization**
- Proactive Assistance

## Top Luigi&#39;s Box Alternatives
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