Luigi's Box Reviews & Product Details

After spending a few months experimenting with Luigi's Box, we are more then impress and the excellent support from a knowledgable team makes a big difference . Having used a couple of search solutions Luigi's Box is a breath of fresh air, from it's integration to the actual results, through to the reporting, everything works as it would .

Luigi's Box is simple to navigate and comes packed with features that enhance the user experience and search quality significantly. Our customers are finding the search helps with site navigation, and not having to add synonyms due to the typo fixing speeds up the process, we are now getting turly tailored recommendations, it ensures our customers can easily locate what they need. Plus the customisation options have meant we can tie everything in with our new branding. Review collected by and hosted on G2.com.

We chose to use API to integrate which was a longer process Review collected by and hosted on G2.com.

I primarily use synonyms and redirects, which are very easy to manage in Luigi’s Box. I also occasionally experiment with boosting and boosting rules, all of which are simple to configure thanks to the intuitive interface. The overall UI is user-friendly and allows quick onboarding even for non-technical users. I frequently monitor the performance metrics Luigi’s Box provides — some of them offer really valuable insights. For example, I pay close attention to 'no results' queries and trending searches, which help us quickly spot gaps in our product offering. I even created a spreadsheet to track autocomplete data over time and compare trends manually. One thing I also appreciate is how stable and reliable the system is — once it's set up, it just works, and the support team is responsive whenever I have questions. A big plus for new users is that Luigi’s Box regularly hosts free webinars. They’re a great way to quickly understand the platform's capabilities and best practices, especially for those just getting started. Review collected by and hosted on G2.com.

So far, everything has worked well for us. If I had to mention something, it would be that occasional UI updates take a moment to get used to. Also there is one minor inconvenience, that when managing multiple domains, switching between them sometimes resets the interface and sends me back to the overview page. For example, after adding synonyms on one domain, switching to another doesn't keep my position within the same section. It's not a major issue, but it slows down the workflow a bit when working across several domains. Review collected by and hosted on G2.com.

- Easy and fast implementation

- Very good support

- New feature shopping assistant

- Lot of innovations every month Review collected by and hosted on G2.com.

- sometimes we don't have actual stock and pricing data Review collected by and hosted on G2.com.

Luigi's Box significantly improves the visitor experience by making it easier for them to find exactly what they are looking for. The platform is extremely user-friendly – you can start using it in just a few minutes. In addition, Luigi's Box customer support is excellent: we always received quick responses and helpful, friendly service. We confidently recommend Luigi's Box to anyone who wants to improve their search function. Review collected by and hosted on G2.com.

So far, we haven't encountered anything that we would consider a disadvantage. Review collected by and hosted on G2.com.

Luigi's box provides great analytical data that helps your website convert much better. A big advantage are the easy-to-use customization tools. Review collected by and hosted on G2.com.

With a very extensive catalog with a large number of features, filters and categories, ready-made solutions are not enough and dedicated solutions are needed. Review collected by and hosted on G2.com.

Luigis Box provides an easy to use REST-API for developers. This makes it easy to integrate LB into services. We have used LB as the main search for our online shop after years of running with another provider. The Migration was no big deal. Review collected by and hosted on G2.com.

Incremental updates of product data are sometimes challanging. Review collected by and hosted on G2.com.

The Luigi's Box Search is very practical for us, and we particularly appreciate the information it provides about customer behavior. Access to detailed data about what users are searching for allows us to better understand their needs and tailor the user experience to them. It is a powerful tool that effectively guides customers to the right products. Review collected by and hosted on G2.com.

No disadvantages so far - we don't see any problems. Review collected by and hosted on G2.com.

The search engine offers many customization options during implementation, with the implementation team being very flexible regarding user preferences and modifications.

The tool's customization from the admin panel also provides extensive options, including synonym assignments, redirection rules based on keywords, specific filters, categories, links, products, and more.

A particularly interesting feature is the ability to embed banners in search results—perfect for directing traffic to specific campaigns, materials, or keywords, along with many other innovative solutions. Review collected by and hosted on G2.com.

Nothing bad comes to mind when I think about Luigis. Review collected by and hosted on G2.com.

I've been using Luigi's Box for a while now, and I have to say it's been a game-changer. The ease of use is outstanding—the interface is intuitive, and setting everything up was straightforward. The search functionality on my website has improved dramatically—results are super accurate, fast, and personalized. It’s made it so much easier for users to find exactly what they’re looking for.

The customer support team has been fantastic—always quick to respond and really helpful. A special thanks to Ms. Rintelova for always being there when we needed assistance. The number of features Luigi's Box offers is impressive, covering everything from advanced search capabilities to smart product recommendations, which are spot-on and have definitely helped increase engagement and conversions.

On top of that, the frequency of use is high, as it seamlessly integrates into daily operations, and the ease of integration with our existing systems made the transition smooth. The analytics are easy to understand and provide great insights for continuous improvement.

I’d definitely recommend Luigi's Box to anyone wanting to improve their website’s search experience. Review collected by and hosted on G2.com.

While Luigi's Box offers excellent search functionality, it can take some time to fully customize the settings to fit specific needs. Additionally, the pricing might be a bit high for smaller businesses with limited budgets but all in all, once you set it all up, it is definitely a very useful tool. Review collected by and hosted on G2.com.

Luigi's Box offers incredibly accurate and fast search results, making it easy for our customers to find exactly what they're looking for. Its AI-powered suggestions and typo tolerance significantly improve the user experience and boost conversions. Review collected by and hosted on G2.com.

So far, there’s nothing we dislike about Luigi's Box. It performs exceptionally well, and their support team has been responsive and helpful whenever we’ve had questions. Review collected by and hosted on G2.com.