---
title: Tray Reviews
meta_title: 'Tray Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Tray works for a business like yours.
aggregate_rating:
  rating_value: 3.8
  review_count: 2
  scale: '5'
date_modified: '2025-10-30'
parent_category:
  name: E-Commerce
  url: https://www.g2.com/categories/e-commerce
---

# Tray Reviews
**Vendor:** tray store  
**Category:** [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms)  
**Average Rating:** 3.8/5.0  
**Total Reviews:** 2
## About Tray
Saas e-commerce platform. one of brazilian leaders.




## Tray Reviews
  ### 1. E-Commerce Platform

**Rating:** 3.0/5.0 stars

**Reviewed by:** Carol F. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 12, 2024

**What do you like best about Tray?**

Complete platform for creating ecommerce, with many features

**What do you dislike about Tray?**

The platform is very rigid and difficult to use, not very intuitive.

**What problems is Tray solving and how is that benefiting you?**

Solved the problem of finding a complete platform for ecommerce, with a more affordable price.

  ### 2. Review for tray

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 17, 2023

**What do you like best about Tray?**

Tray has been the best in constantly providing webinars for both the new and existing feature that help us to understand the platform. On top of that, tray is good to learn and use.

**What do you dislike about Tray?**

If stuck at anything, they have the help support to understand and have been explaining on what anyone is looking to do and resolve the issue. So there support system is strength

**What problems is Tray solving and how is that benefiting you?**

Tray is great tool that has lot of potential for automation daily task, which could save lot of time and effort. It is particularly well-suited for business that deal with hundreds or thousands of emails each day or for e-commerce companies that need to manage large volume of orders and customer interaction. The level of customization available with tray is impressive.



- [View Tray pricing details and edition comparison](https://www.g2.com/products/https-www-tray-com-br-tray/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-21+09%3A16%3A40+-0500&secure%5Bsession_id%5D=74f60b10-85c9-4797-b6fb-927ae0bf766a&secure%5Btoken%5D=ca02a68667fc02ddf1c3f80181e944626f64401b60c5b1e58552bcfaefdacb59&format=llm_user)

## Tray Features
**Headless Commerce**
- Decoupling
- REST APIs
- Data Orchestration
- Customization
- Extensibility

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - E-Commerce Platforms**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Merchandising/Marketing**
- Storefront Design Tools
- Product Visualization
- Recommendations / Personalization
- Promotions and Discounts
- Shopping Cart Abandonment
- Product Reviews
- SEO

**Product Catalog**
- Content Management
- Product Configuration
- Product Search and Filtering
- Intangible Products

**Order Process**
- Checkout Process
- Shipping Options
- Tax Display and Processing
- Payment Processing
- Order Management
- Returns / Refunds
- Inventory Management
- Multi-Channel Fulfillment

**Multi-Channel Support**
- Omnichannel
- Mobile
- Social Commerce
- Customer Service
- Store Locator
- 3rd-Party Store Integration
- B2B

**Platform**
- APIs
- Customization
- Integrations to Add-on Tools
- User Management
- Reporting / Analytics
- Security
- Multi-Site Management
- Admin Access Rights
- Test-to-Product Migration
- Internationalization
- Cross Browser Support
- Performance and Reliability

## Top Tray Alternatives
  - [Shopify](https://www.g2.com/products/shopify/reviews) - 4.4/5.0 (4,933 reviews)
  - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) - 4.2/5.0 (571 reviews)
  - [WooCommerce](https://www.g2.com/products/woocommerce/reviews) - 4.4/5.0 (1,228 reviews)