--- title: Tray Reviews meta_title: 'Tray Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Tray works for a business like yours. aggregate_rating: rating_value: 3.8 review_count: 2 scale: '5' date_modified: '2025-10-30' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # Tray Reviews **Vendor:** tray store **Category:** [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms) **Average Rating:** 3.8/5.0 **Total Reviews:** 2 ## About Tray Saas e-commerce platform. one of brazilian leaders. ## Tray Reviews ### 1. E-Commerce Platform **Rating:** 3.0/5.0 stars **Reviewed by:** Carol F. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2024 **What do you like best about Tray?** Complete platform for creating ecommerce, with many features **What do you dislike about Tray?** The platform is very rigid and difficult to use, not very intuitive. **What problems is Tray solving and how is that benefiting you?** Solved the problem of finding a complete platform for ecommerce, with a more affordable price. ### 2. Review for tray **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2023 **What do you like best about Tray?** Tray has been the best in constantly providing webinars for both the new and existing feature that help us to understand the platform. On top of that, tray is good to learn and use. **What do you dislike about Tray?** If stuck at anything, they have the help support to understand and have been explaining on what anyone is looking to do and resolve the issue. So there support system is strength **What problems is Tray solving and how is that benefiting you?** Tray is great tool that has lot of potential for automation daily task, which could save lot of time and effort. It is particularly well-suited for business that deal with hundreds or thousands of emails each day or for e-commerce companies that need to manage large volume of orders and customer interaction. The level of customization available with tray is impressive. - [View Tray pricing details and edition comparison](https://www.g2.com/products/https-www-tray-com-br-tray/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-15+22%3A29%3A27+-0500&secure%5Bsession_id%5D=e0e5ac2d-92e7-4429-89e6-058e4066a41e&secure%5Btoken%5D=0e428f5deb427be7b44a74add286d46e3f0ca56c28263a05f6e3233d0b38b8ad&format=llm_user) ## Tray Features **Headless Commerce** - Decoupling - REST APIs - Data Orchestration - Customization - Extensibility **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Agentic AI - E-Commerce Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Accounting Integration **Additional Functionality** - Inventory Control - AI Copilot - Reordering - Bulk Ordering - Multi-Currency - Customer Accounts - Multi-Location - Reporting & Statistics - Drag & Drop - Shopping Cart - Alerts/Notifications - Data Synchronization - Order Tracking - Email Marketing - Activity Dashboard - Loyalty Program - Multi-Channel Marketing - Templates - Customizable Templates - Inventory Tracking - Customizable Branding - CRM - Kitting - Customer Touchpoints - Customer Segmentation - Web/Mobile App Development - Product Catalog - Inventory Optimization - De-Coupled Front & Back Ends - Customer Database - Activity Tracking - Conversion Tracking - Search/Filter - Access Controls/Permissions - Barcode/Ticket Scanning - Product Configurator - Data Import/Export - Inventory Auditing - Quotes/Estimates - Customer History - Invoice Creation - For Small Businesses - Abandoned Cart Saver - Sales Trend Analysis **Merchandising/Marketing** - Storefront Design Tools - Product Visualization - Recommendations / Personalization - Promotions and Discounts - Shopping Cart Abandonment - Product Reviews - SEO **Product Catalog** - Content Management - Product Configuration - Product Search and Filtering - Intangible Products - Discount Management **Order Process** - Checkout Process - Shipping Options - Tax Display and Processing - Payment Processing - Order Management - Returns / Refunds - Retail Inventory Management - Multi-Channel Fulfillment - Returns Management - Order Processing - Order Fulfillment - Purchase Order Management - Backorder Management - Special Order Management - Payment Options - Sales Order Management - Purchase Order Management - Credit Card Processing **Multi-Channel Support** - Omnichannel - Mobile - Social Commerce - Customer Service - Store Locator - 3rd-Party Store Integration - B2B - Multi-Store - Point of Sale (POS) Integration - Social Media Integration - Mobile Commerce **Platform** - APIs - Customization - Integrations to Add-on Tools - User Management - Reporting / Analytics - Security - Multi-Channel Management - Admin Access Rights - Test-to-Product Migration - Internationalization - Cross Browser Support - Performance and Reliability - Mobile Access - SEO Management - Shipping Management - Campaign Management - Catalog Management - Website Management - Promotions Management - Reviews Management - eCommerce Management - Price/Margin Management - Application Management - Product Data Management - Template Management - Multi-Channel Management - Invoice Management - Workflow Management - Warehouse Management - Sales Tax Management - Customer Management - Communication Management - Data Security ## Top Tray Alternatives - [Shopify](https://www.g2.com/products/shopify/reviews) - 4.4/5.0 (4,952 reviews) - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) - 4.2/5.0 (571 reviews) - [WooCommerce](https://www.g2.com/products/woocommerce/reviews) - 4.4/5.0 (1,234 reviews)