--- title: Luigi's Box Reviews meta_title: 'Luigi''s Box Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 431 reviews by the users' company size, role or industry to find out how Luigi's Box works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 431 scale: '5' date_modified: '2026-08-07' parent_category: name: Analytics Tools & Software url: https://www.g2.com/categories/analytics-tools-software --- # Luigi's Box Reviews **Vendor:** Luigi's Box **Category:** [Site Search Software](https://www.g2.com/categories/site-search-software) **Average Rating:** 4.8/5.0 **Total Reviews:** 431 ## About Luigi's Box Luigi's Box is a product search and discovery solution suitable for any e-commerce platform. Luigi's Box magic starts with detailed analytics dashboards giving you all the relevant information about the performance of search & navigation elements on your site. Learn more about the performance of your store, track customer interactions, product popularity, and more, so you can ensure the best shopping experiences with our AI-powered Search, Recommender, Product Listing, Conversational Agent, and Shopping Assistant products. Give your visitors the ultimate tools to discover your products as efficiently as possible. Luigi's Box is a solution that you and your customers will enjoy using. Luigi's Box is a solution with frequent wins and awards from top software review sites, and a frequent winner of the "Best Est. ROI" and “Leader” G2 badges. Our advanced features are suitable for any e-commerce platform, and they are flexible for any use case. Over the years, we have established several successful collaborations, evidenced by case studies from our satisfied customers, such as Notino, Under Armour, KiK, Škoda, Eurofirany or Lucide. Our products have helped our clients significantly increase search usage, conversions and revenue. Their success stories and other business growth case studies are available on our website. Luigi's Box offers a user-friendly integration, configuration, and interface, so even non-experienced users can get started easily. To get Luigi’s Box on your website, you start by pasting the tracking script into the header of your website and follow a couple very simple steps. We offer multiple flexible integration types for our clients, even for advanced experts. In addition, we have a team of specialists and quality customer support who are always ready and happy to help. One of the best things is that Luigi's Box doesn't negatively affect the functionality of your website, including rendering. So are you ready to try it out? Increase your revenue with better search and product discovery solutions by Luigi’s Box today. ## Luigi's Box Pros & Cons **What users like:** - Users find the **search functionality** of Luigi's Box highly effective in tracking customer behavior and enhancing sales. (141 reviews) - Users enjoy the **search efficiency** of Luigi's Box, enhancing customer journeys and boosting sales through insightful reports. (136 reviews) - Users find Luigi's Box very **easy to use** , enjoying fast product searches and smooth integration for their e-shops. (131 reviews) - Users rave about the **quick and effective customer support** of Luigi's Box, enhancing their overall experience. (86 reviews) - Users find Luigi's Box to be **extremely helpful** with robust features and excellent customer support boosting e-commerce sales. (86 reviews) - Results (71 reviews) - Search Technology (67 reviews) - Search Quality (62 reviews) - Recommendations System (60 reviews) - Analytics (54 reviews) **What users dislike:** - Users find Luigi's Box **expensive** , considering high onboarding costs and ongoing fees, especially for small budgets. (24 reviews) - Users find the **setup difficulty** challenging, requiring time and support to navigate initial configurations effectively. (19 reviews) - Users face **difficult implementation** challenges, with time-consuming setups and occasional breakdowns impacting their experience significantly. (18 reviews) - Users find the **learning curve challenging** , requiring extra effort to adapt to Luigi's Box and its frequent updates. (17 reviews) - Users find the **complex setup** challenging, often requiring support to navigate installation and integration issues. (16 reviews) - Users find **keyword-based search issues** frustrating due to complex product names and occasional incorrect results. (15 reviews) - Integration Issues (13 reviews) - Learning Difficulty (13 reviews) - Delays (12 reviews) - Improvement Needed (11 reviews) ## Luigi's Box Reviews ### 1. Luigi's in our luxury store **Rating:** 5.0/5.0 stars **Reviewed by:** Arkadiusz K. | E-commerce manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2025 **What do you like best about Luigi's Box?** Professional support team answer very quickly. **What do you dislike about Luigi's Box?** The implementation exceeded the estimated time. **What problems is Luigi's Box solving and how is that benefiting you?** Precision of search products on our website **Official Response from Martin Janco:** > Thank you for your feedback! 👍 We're glad to hear that our support team has been responsive and helpful. 💙 It’s great to know that Luigi’s Box is enhancing the precision of search in your luxury store 💎 ### 2. {"translation":"

Welcome to the Search Engine

Explore the world of information with our intelligent search engine. Find what you need quickly and efficiently.

"} **Rating:** 4.5/5.0 stars **Reviewed by:** Zdeněk S. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2023 **What do you like best about Luigi's Box?** This text is a review or testimonial about a product or service, highlighting its ease of use, intuitive design, and rich features. It emphasizes the effectiveness of keyword substitution and reporting features, particularly in languages like Czech and Slovak where synonyms are common. The text notes that these features have significantly boosted sales by helping customers find exactly what they need. It also praises the detailed reports for providing insights into user searches, allowing for strategic adjustments like offering new products or changing landing pages. The support team is described as knowledgeable and quick to respond, and the integration process is noted as easy, though assistance from a developer is recommended for higher-tier plans. **What do you dislike about Luigi's Box?** Price if you opt for the most feature-rich version. **What problems is Luigi's Box solving and how is that benefiting you?** Easy to read search terms reports. You see what the users are doing, which search terms are performing well (converting), which are not. It boosts sales a lot. You see trends which is awesome. You can stock product you did not even know users need right now. **Official Response from Martin Janco:** > Thank you for sharing your positive experience with Luigi's Box! We're thrilled to hear that our search engine has been easy to use, intuitive, and feature-rich for you. It's great to know that the keyword substitution feature and reports have been instrumental in boosting your sales and helping customers find exactly what they need. ### 3. I´ve been using Luigis box within our organization to help customers better move around the e-shop **Rating:** 4.0/5.0 stars **Reviewed by:** Stefan J. | Head of Warehouse, Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2024 **What do you like best about Luigi's Box?** Lugis box reduces stress when searching for a product from customers point ov view. Its convinient tool that helps users and customers moving around an e-shop even without know specifics about a product **What do you dislike about Luigi's Box?** Its rather hard to know how some of the features provided by lugis box actualy work / behave unless you are given clear teaching about the features. **What problems is Luigi's Box solving and how is that benefiting you?** Searching individual products on an e-shop **Official Response from Martin Janco:** > We're glad to hear that Luigi's Box has helped reduce stress for your customers when searching for products on your e-shop 🙌 ### 4. Fast searching for our customers **Rating:** 5.0/5.0 stars **Reviewed by:** Aneta F. | Grafik/copywriter/marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2024 **What do you like best about Luigi's Box?** We have implemented the add-on for a better and, above all, faster search for our customers who need to find their way around a large number of our products. We are very satisfied with the speed and functionality of the search. The tool also comes with other features like personalized content and recommended products. We needed to adjust some functions and turn some off completely. At the Luigi box, they went out of their way to accommodate us and set up the add-on for us to suit us 100%. **What do you dislike about Luigi's Box?** Not really, we just had to adjust Luigi's Box for our purpose. **What problems is Luigi's Box solving and how is that benefiting you?** It helps to our customers faster and easier search in our e-shop with better results. **Official Response from Michal Majerník:** > Hi Aneta! Thank you very much for the review. We are glad to hear that you are happy with our solution and provided support. Don't hesitate to contact us if you need further customizations. ### 5. Works fine, even when you don't have products **Rating:** 4.5/5.0 stars **Reviewed by:** Vladimír M. | Head of Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2024 **What do you like best about Luigi's Box?** Luigi's Box works well even on non-e-commerce websites. It provides our users with the most relevant results possible, making them more satisfied. **What do you dislike about Luigi's Box?** We are satisfied with Luigi's Box. Everything works smoothly. **What problems is Luigi's Box solving and how is that benefiting you?** Luigi's Box solved the problem of irrelevant search results. Now everything is working much better. **Official Response from Martin Janco:** > Thank you for your review! 👍 It’s wonderful to hear that Luigi's Box is delivering relevant search results even on a non-e-commerce website. Ensuring users get the most accurate results is a top priority, and it’s fantastic to know it's bringing satisfaction to your visitors. Thanks again for your support! 🎉 ### 6. My experiences as a consultant **Rating:** 4.0/5.0 stars **Reviewed by:** Adam P. | Enterprise (> 1000 emp.) **Reviewed Date:** March 22, 2024 **What do you like best about Luigi's Box?** Luigi's Box has earned my appreciation for its ability to revolutionize the search and navigation experience on e-commerce sites. As a manager, I particularly value its intelligent search engine that leverages advanced algorithms to ensure relevant and precise search results. This functionality not only enhances user satisfaction but also helps increase conversion rates and average order value. Another commendable aspect is the tool's analytics, which provide deep insights into user behavior on the website. These analytical reports allow us to identify trends, track search performance, and uncover areas for improvement. Such data is crucial for optimizing the website and improving the overall e-commerce strategy. Personalization and product recommendations are also strong points of Luigi's Box. The system efficiently utilizes customer behavior data to offer personalized product suggestions, leading to better customer engagement and increased likelihood of purchase. **What do you dislike about Luigi's Box?** The user interface can be overwhelming for new users or those not tech-savvy. Navigating through the myriad of features and settings can initially be daunting, which may lead to underutilization of the tool's full capabilities. A more streamlined and intuitive UI could enhance user experience significantly. **What problems is Luigi's Box solving and how is that benefiting you?** Luigi's Box enhances the online shopping experience by improving site search functionality, providing accurate product recommendations, and offering valuable analytics. This directly addresses the challenge of increasing user engagement, improving conversion rates, and boosting average order values on e-commerce platforms. **Official Response from Martin Janco:** > Thank you for sharing your detailed feedback on Luigi's Box! We're thrilled to hear about your positive experiences with our intelligent search engine, analytics, and personalized product recommendations. We appreciate your constructive criticism regarding the user interface. We understand the importance of user-friendly navigation. It's great to know that Luigi's Box is enhancing the online shopping experience, increase user engagement, and optimize your e-commerce strategy. If you need any assistance or have further suggestions, please feel free to reach out. We're here to support you every step of the way. ### 7. Intelligent tool for searching **Rating:** 5.0/5.0 stars **Reviewed by:** Petra M. | Email Marketing Specialist Junior, Mid-Market (51-1000 emp.) **Reviewed Date:** March 21, 2024 **What do you like best about Luigi's Box?** It is an intelligent tool for searching for products in the e-shop. It aids in understanding customers' preferences, allowing you to tailor category names to align with both SEO and customer search terms. I particularly appreciate the whisper function, which assists customers who may be unsure of what they are looking for by guiding them to specific categories or products. Additionally, I find the banner insertion feature useful for promoting special offers or campaigns on the website, serving as an effective reminder to customers. **What do you dislike about Luigi's Box?** After the product price was changed, it occasionally happened that the price of the product in the search was different from the already updated price of the product on the website. However, it was in very few cases. **What problems is Luigi's Box solving and how is that benefiting you?** From search terms from customers, we know what they want, what categories or products are most often searched for and what is currently in the greatest demand. **Official Response from Martin Janco:** > Thank you for sharing your experience with Luigi's Box! We're glad to hear that you find our tool intelligent and helpful. We appreciate your feedback regarding the occasional discrepancy in product prices after updates (check the speed of data processing - feeds or API). It's great to hear that Luigi's Box is assisting you in understanding customer preferences and demand. ### 8. Luigi's Box Review: Simple and Effective **Rating:** 5.0/5.0 stars **Reviewed by:** Lukas S. | Head of Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** March 21, 2024 **What do you like best about Luigi's Box?** What I really like about Luigi's Box is how easy it is to use and the great information it gives us. It makes searching on our website better and helps customers find what they want faster. The best part is the reports it gives, showing us what people are looking for and how they use our site. **What do you dislike about Luigi's Box?** One thing that could be better about Luigi's Box is the initial setup process. We wanted to add long decription to indexing. For someone who's not very tech-savvy, getting everything up and running can feel a bit complicated. **What problems is Luigi's Box solving and how is that benefiting you?** Luigi's Box is solving a big problem for us: making it easier for our customers to find exactly what they're looking for on our website. Before, some customers had trouble searching for products or information, which meant they sometimes left our site without finding what they needed. This wasn't good for our business. **Official Response from Martin Janco:** > Thank you for sharing your feedback on Luigi's Box! We're glad to hear that you find it easy to use and valuable for improving your website's search functionality. We understand that the initial setup process can be a bit challenging, especially for those who are not tech-savvy. We appreciate your input and will take this into consideration for future improvements. It's great to hear that Luigi's Box is helping your customers find what they need faster, ultimately benefiting your business. If you need any assistance with the setup or have any further feedback, please don't hesitate to reach out to our customer support team. Thank you for choosing Luigi's Box! ### 9. Perfect functionality, simple implementation and trouble-free modifications **Rating:** 5.0/5.0 stars **Reviewed by:** Ladislav . | Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2024 **What do you like best about Luigi's Box?** The integration was easy and fast, it is practically enough to supply the required feeds and then set the application as such. The appearance is set by the Luigs Box staff based on the appearance of the e-shop. The application behaves as expected and has a clear administration, and I have never experienced an outage or unavailability. In the event that changes need to be made by Luigis Box, the changes are made quickly and at no additional charge. Customers use the module on a daily basis and I check the analytics and change the settings if necessary once a month. **What do you dislike about Luigi's Box?** Nothing comes to my mind. Maybe the price, but since the product has no competition, it is justified. **What problems is Luigi's Box solving and how is that benefiting you?** The product mostly solves the problem with fuzzy search and the use of synonyms when searching. At the same time, it is possible to highlight products by boosting. In addition, I can analyze what customers are looking for in the e-shop and how successful they are in finding the desired products. **Official Response from Martin Janco:** > Thank you for your detailed feedback and for sharing how Luigi’s Box has streamlined the search functionality and overall experience of your e-shop. We are glad to hear that our easy integration and the reliability of our application meet your expectations. It's great to know that our analytics is useful for your business. In case you want to learn a little more, you can visit our website at luigisbox.com/products/analytics/. If you ever have any questions or need further adjustments, we're here to assist you promptly. Thank you for choosing Luigi's Box, and we look forward to our continued collaboration. ### 10. Professional search and more **Rating:** 5.0/5.0 stars **Reviewed by:** Przemysław O. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2024 **What do you like best about Luigi's Box?** I've been using Luigi's Box for quite some time now, and I must say, it helped very much in search and recommendations. I'm using search on daily basis, while searching for products. Pros: * Luigis Box offer very good search and customization options. I can refine my search criteria in a very detailed way. * The recommendations always show the best matched products customer is looking for. * Support is perfect. They are always ready to help. * Easy implementation via JS script developed by Luigis Box **What do you dislike about Luigi's Box?** I've problems to find any dislikes. The only issues i found was the developer documentation, which sometimes had some shortcomings. But overall everything is perfect. **What problems is Luigi's Box solving and how is that benefiting you?** Luigi's Box is a powerful search that offer extensive customization options. It's options allow users to efficiencly navigate through catalog. Reccomendations always offer similiar best product to the user. It's a great tool for product discovery. **Official Response from Martin Janco:** > Thank you for your detailed review and for using Luigi's Box regularly. It's gratifying to hear that our customization options and support have been up to your professional standards. Thank you for your overall positive evaluation. ### 11. A very pleasant, professional, and above all, fast team of people **Rating:** 5.0/5.0 stars **Reviewed by:** Mário N. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2024 **What do you like best about Luigi's Box?** The speed of request resolution. They solve everything quickly and exactly as expected. **What do you dislike about Luigi's Box?** Less clear and comprehensible operating instructions. **What problems is Luigi's Box solving and how is that benefiting you?** Faster, more accurate, and more convenient search for customers as well as for our sales team who use the search engine on the e-shop every day. **Official Response from Martin Janco:** > Thank you for the kind words! 😊 It's wonderful to know that the speed and precision of Luigi's Box have met your expectations and that our team could provide quick, tailored solutions to your needs. 🚀 We’re glad that Luigi's Box is making the search easier and more efficient for both your customers and your business team, who rely on it daily. ### 12. A perfect tool, helping both customers and companies. **Rating:** 5.0/5.0 stars **Reviewed by:** Svetozár P. | UX Copywriter, Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2024 **What do you like best about Luigi's Box?** I see a big advantage in the fact that Luigi'sbox makes it easier for users to find what they need. The results are accurate, which I'm happy with. As for the interface, I find it clear. The Luigi's Box solution is easy to integrate and provides usable analytics data in the app. we can track performance based on that. We are also very satisfied with Luig's Box customer support. **What do you dislike about Luigi's Box?** Everything is fine, I am satisfied. Maybe something will be found later, but for now satisfaction. **What problems is Luigi's Box solving and how is that benefiting you?** We appreciate the most that our users are satisfied and like the search **Official Response from Martin Janco:** > Thank you for sharing your positive experience with Luigi's Box! We're pleased to hear that you find the tool helpful for both customers and companies. We're glad you appreciate the accurate search results, clear interface, and the ease of integration. Our team is also happy to hear that you are satisfied with our customer support. We appreciate your support! ### 13. Predictive Search and then some. **Rating:** 5.0/5.0 stars **Reviewed by:** Barn L. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2024 **What do you like best about Luigi's Box?** After using a competing product (Algol***), I found Luigis Box by pure chance. Easy to implement, "for idiots" selectors, easy integration with Woocommerce (don't need another plugin!) , and most importantly relevant user search. A 6. 6% Conversion Rate more than covers the cost of Luigis Box, and that's simply in that past 30 days. Changing the appearance and style takes a few clicks. Changing columns, pushing users into a certain category, excellent mobile/responsive search.. Its all so easy... **What do you dislike about Luigi's Box?** I feel that its power could be better utilised in searching of posts/pages, and not just products. An even better use would be "Recommended Products" which I feel LBX is presently lacking. Would be nice to have PayPal or Credit Card billing offered also. **What problems is Luigi's Box solving and how is that benefiting you?** Assisting Customers find relevant searches for different keywords than typically expected. Ie. Post vs. Pole Lights. Easily incorrect spelling had made a large difference! **Official Response from Martin Janco:** > Thank you for your insightful feedback and for highlighting what you appreciate about Luigi's Box 💙 We're glad that the ease of implementation and the integration with Woocommerce have provided significant value to your business. Your satisfaction with the conversion rates and user search relevance is especially rewarding for us. Regarding your concerns, we are continually working to broaden the scope of our search functionalities and will take your suggestion about post/page searches into consideration. Regarding product recommendations you can use our Luigi´s Box Recommender - already a working solution. You can find more info here - https://www.luigisbox.com/products/recommender/ We also note your preference for additional payment options and will look into integrating more methods like PayPal and Credit Cards. Assisting customers in finding exactly what they need, even with typos, is what we aim for, and it’s great to hear we are achieving this with you. Thank you for choosing Luigi's Box and for your constructive feedback. 👍 ### 14. Eobaly.cz now makes full use of Luigisbox **Rating:** 5.0/5.0 stars **Reviewed by:** Miloš N. | Marketingový a obchodní ředitel, Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2022 **What do you like best about Luigi's Box?** We needed to increase the average order value. Faster product, article and category search. **What do you dislike about Luigi's Box?** The implementation in the mail tool took a long time. **What problems is Luigi's Box solving and how is that benefiting you?** increase in average order value Product tracking **Official Response from Matej Kukucka:** > Greetings. Thank you for your review. Feedback is critical to us. We are pleased that you are satisfied with our services and products. Have a nice day. Martin from Luigi's Box ### 15. E-commerce Project Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Adam Z. | Enterprise (> 1000 emp.) **Reviewed Date:** August 26, 2024 **What do you like best about Luigi's Box?** Self learning mechanism + great analytics tool **What do you dislike about Luigi's Box?** We had some technical problems with product feed and with login screen. **What problems is Luigi's Box solving and how is that benefiting you?** We have no person to analyse what clients search for and to improve the existing search tool. With Luigi Box AI self learning and new analytics panel it's way much more easier for us to keep track on customers behaviours. **Official Response from Martin Janco:** > Thank you for sharing your experience with us 👍 I'm glad to hear that you appreciate the self-learning mechanism and the great analytics tool offered by Luigi's Box. 📊 It's great to know that Luigi's Box has made it easier for you to track customers' search behavior. Thanks again for your feedback and for choosing Luigi's Box! ### 16. Increasing customer satisfaction with Luigi's Box **Rating:** 5.0/5.0 stars **Reviewed by:** Monika . | Content Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 05, 2024 **What do you like best about Luigi's Box?** A simple and very important application for the growth of e-shops. Significantly improved search with Autocomplete. Setting synonyms for different product names = 1 same product. Thanks to the implementation of Luigi's Box, we understand more about customer behaviour. Liugi´s Box team is always willing to help. **What do you dislike about Luigi's Box?** So far we have not encountered a more serious problem. Everything we have needed has been solved by ourselves or with the support of the Luigi's Box team. **What problems is Luigi's Box solving and how is that benefiting you?** Luigi's Box helps us with data on customer buying behaviour, product search accuracy and turning visitors into buyers. Customers find what they're looking for quickly. **Official Response from Martin Janco:** > Thank you for your honest and very valuable review 👍 It's great to hear that Luigi's Box has been a simple but important application for growing your e-shop. Thank you for appreciating our Autocomplete and Luigi's Box synonym feature. I also see that Luigi's Box helps you better understand your customer's behavior. It's good to know that you haven't encountered any serious problems and that any issues have been resolved effectively. Thanks again for your valuable feedback and for choosing Luigi's Box. ### 17. Very satisfied with Luigi´s Box Search **Rating:** 5.0/5.0 stars **Reviewed by:** Simona V. | Freelance Graphic Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2024 **What do you like best about Luigi's Box?** I like the simple and clear UI that is easy to use. Implementation took some time, but it was fine and fast. I also appreciate the customer support. The frequency of use - it is enough to check app data few times per week. Luigi´s Box has many features, but we need only some part of them. **What do you dislike about Luigi's Box?** I am satisfied with everything and Luigi's Box works fine. **What problems is Luigi's Box solving and how is that benefiting you?** Luigi´s Box application is very easy to use for us. **Official Response from Martin Janco:** > Thank you for your positive feedback! We're happy to hear that you find Luigi's Box easy to use and that it meets your needs. We appreciate your support and look forward to continuing to provide you with a great experience. ### 18. Luigis Box is a great search and recommendation tool for e-commerce projects **Rating:** 5.0/5.0 stars **Reviewed by:** Veronika F. | E-shop manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2024 **What do you like best about Luigi's Box?** What I like best about Luigi's Box is its intuitive and powerful search functionality. LB offers highly accurate and relevant search results, significantly improving the user experience on our e-shop. Additionally, its recommendation engine helps in boosting our sales by suggesting products that align well with our customer preferences. I also appreciate the quick responses of the IT support. **What do you dislike about Luigi's Box?** The app is frequently updated and includes new features that we have to explore and try ourselves first. I miss information about news. **What problems is Luigi's Box solving and how is that benefiting you?** Luigi’s Box helps us with effective search experience and its functionalities increased revenue of our e-shop. **Official Response from Martin Janco:** > Thank you for your review. It´s great to hear that Luigi’s Box is continuously increasing the revenue of your e-shop. It's great to hear that Luigi's Box provides intuitive and powerful search functionality and delivers highly accurate and relevant search results. Thank you for your words that improved user experience through a better Search and boosting sales through our recommendation engine are important benefits for you. And thank you also for your appreciation of the quick responses from our IT support team. ### 19. You will always find what you are looking for. And even discover more. **Rating:** 5.0/5.0 stars **Reviewed by:** David G. | Project manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2021 **What do you like best about Luigi's Box?** Useful phrases, autocomplete, directory of synonyms, misspells are ignored. Few months ago we finished a launch of Luigis Box on our web site for Slovakian customers. Thanks to the people from Luigis we were able to dicover some issues on our side from the past and fix them which brought a better usability for our users in general. **What do you dislike about Luigi's Box?** Brumla.cz is not a common e-commerce solution, every item in stock is unique and this is unfortunatelly connected with data exchange difficulties. **What problems is Luigi's Box solving and how is that benefiting you?** Customers can easily get their answers plus many useful (not previously known) recommendations. **Official Response from Martin Janco:** > It's great to know that Luigi's Box helps your customers easily discover useful product recommendations. Thank you for sharing your experience! ### 20. review after 2 months **Rating:** 4.5/5.0 stars **Reviewed by:** Vojtěch L. | Founder, owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2024 **What do you like best about Luigi's Box?** - really fast and helpful support - good working and good looking search tool **What do you dislike about Luigi's Box?** it takes some time to go through all settings to get the best from Luigi **What problems is Luigi's Box solving and how is that benefiting you?** better working and better looking than current search tool on eshop (KKboty.cz) **Official Response from Martin Janco:** > Thank you for sharing your public feedback! 👍 It's wonderful to hear that you find Luigi's Box support fast and helpful and that the search tool performs well on your e-shop. It's also understandable that setting everything up takes a bit of time, but I'm sure it’s worth it in the end. 🛒 ### 21. Significant improvement in search on our site. **Rating:** 5.0/5.0 stars **Reviewed by:** Igor . | Retail Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2020 **What do you like best about Luigi's Box?** Improvement of search compared to the previous solution - plural/singular, inaccurate expression input, typos, - Analytics and search statistics - results both in suggestions and in actual search - graphical adjustment of search - speed and willingness in adjustments / possibly error removal - improvement of conversion - we see an improvement in customer satisfaction because they find the products they are looking for faster - we see an increase in conversion from search (compared to the previous solution) - we are very satisfied with Luigi's Box and are gradually deploying it in other markets - long-term satisfaction, we have been using it for more than 4 years **What do you dislike about Luigi's Box?** So far, I don't have bad experiences with searching **What problems is Luigi's Box solving and how is that benefiting you?** I dealt with the incorrect photo format or inaccurate search results, which were, however, relatively quickly resolved. The main benefit is that clients are very likely to find the product they are looking for even in our wide range of products - we currently have more than 75,000 products in the shop. **Official Response from Martin Janco:** > We are delighted to hear that you find the singular / plural search, fuzzy search, and typo correction features helpful. We are also glad that you appreciate the search statistics. Thank you for choosing Luigi's Box! 💙 ### 22. Great tool for on-site search and its analysis. **Rating:** 5.0/5.0 stars **Reviewed by:** Pavol M. | Ecommerce Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2020 **What do you like best about Luigi's Box?** Detailed analysis in backend, great performance in frontend. To pick one specific feature, it would be synonyms. It helped us to learn about which products to add to our website. **What do you dislike about Luigi's Box?** I cant think of anything. It really is a great tool. **Recommendations to others considering Luigi's Box:** If you care about your website search, go for it. **What problems is Luigi's Box solving and how is that benefiting you?** Our website search was slow and not capable of filtering typos and synonyms. That is solved now. It's helping us with choosing right products to add to our website. Right products ... more sales. **Official Response from Martin Janco:** > We're glad to hear that you are enjoying the detailed analysis and performance of Luigi's Box, especially the synonyms feature. Thank you for your positive feedback! ### 23. So far, the experience with integration has been positive. The setting options are varied. **Rating:** 4.5/5.0 stars **Reviewed by:** Ole Hendrik O. | Teamlead Product Owner, Mid-Market (51-1000 emp.) **Reviewed Date:** January 09, 2024 **What do you like best about Luigi's Box?** We are currently hoping for higher conversion rates in this area from the new search. At best, we also expect higher traffic to PDP or other page types. The search should encourage customers to use the shop more. The customer should also reach the information pages and buy the products that are recommended. **What do you dislike about Luigi's Box?** There is currently only one - a little confusion with the setup. These are currently being worked on and resolved with the team from both sides. **What problems is Luigi's Box solving and how is that benefiting you?** The search results are currently unsatisfactory. We could also use the search as a sales tool, which has not yet been done. **Official Response from Martin Janco:** > Thank you for your review! 💙 ### 24. How did Luigi's box increase our sales? **Rating:** 4.0/5.0 stars **Reviewed by:** Markéta . | Grafik, Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2024 **What do you like best about Luigi's Box?** Luigi's Box search has been instrumental in providing a more comprehensive and user-friendly search experience for our customers. The filtering options are particularly helpful. **What do you dislike about Luigi's Box?** Without a doubt, some users will encounter issues with this add-on. As we haven't used Luigi's Box for an extended period, we haven't experienced any problems. **What problems is Luigi's Box solving and how is that benefiting you?** Luigi's Box search has been instrumental in providing a more comprehensive and user-friendly search experience for our customers. The filtering options are particularly helpful. **Official Response from Martin Janco:** > Thank you for sharing your review! 👍 It's great to hear that Luigi's Box has played an important role in improving your search experience and providing your customers with helpful filtering options. 🛍️ We're thrilled that it's been beneficial to you. 🎉 ### 25. Excellent search speed **Rating:** 5.0/5.0 stars **Reviewed by:** Adam . | Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2024 **What do you like best about Luigi's Box?** What I personally like about Luigi's Box is the stellar search speed and at the same time very accurate results. As for implementation, it takes a while, but after that you can enjoy excellent search, whisperer and other features. Regarding support, I praise their approach, they respond quickly and their recommendations are clear and understandable. **What do you dislike about Luigi's Box?** At the moment everything is fine, there is nothing we are dissatisfied with. **What problems is Luigi's Box solving and how is that benefiting you?** Here it's simple - Luigi's Box solves search and customer satisfaction with search. **Official Response from Martin Janco:** > Thank you for your review. 👍 It's great to hear that you appreciate the stellar search speed and accurate results provided by Luigi's Box. The praise for the quick and clear support responses is also very encouraging. It's good to know that everything is currently working fine and meeting your expectations. Thanks again for your valuable feedback and for choosing Luigi's Box. ### 26. Luigi is powering our search results for some time now **Rating:** 4.5/5.0 stars **Reviewed by:** Miloš B. | Obchodný riaditeľ, Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2023 **What do you like best about Luigi's Box?** Luigi is way better then the default search option on Shoptet. It is customisable, it can show predefined results and it is easy to see, where we are loosing customers and do something about it. I like as well the way it is integrated with e-commerce platform. It does not open as new window or anything. **What do you dislike about Luigi's Box?** Some resuts are not correct still. For example, if I look for swith type 7, it shows me switch type nr.6. Yes, this can be fixed by creating rule, but the more the products there is, the more difficult it is to solve those problems manually. Additionally, it is a bit pricey for small shops. **What problems is Luigi's Box solving and how is that benefiting you?** Adding benefits to search results and better navigating users to the results, that are relevant. **Official Response from Matej Kukucka:** > Hi, Miloš. Thank you for your positive review of Luigi's Box! We're thrilled to hear that you find it to be a great addition to your e-shop. We're glad that you appreciate the improved search results and the ability to add customized search results, such as directing customers to blog posts with more information about the products they are searching for. We're sorry to hear that you've experienced some difficulties with integrating Luigi's Box with B2B price lists on the Shoptet platform. We're constantly working to improve our product and appreciate your feedback on this issue. Thank you for choosing Luigi's Box. Martin from Luigi's Box ### 27. Luigi Box is an efficient and intuitive search engine that delivers fast and precise results. **Rating:** 5.0/5.0 stars **Reviewed by:** Kamil U. | Director of Ecommerce, Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2024 **What do you like best about Luigi's Box?** Thanks to Luigi's Box, managing the search engine and autosuggestion mechanisms is significantly easier. This tool also provides excellent analyses to help you optimize your website's content for search. The numerous customization options for communication in autosuggestion serve as excellent marketing tools. The implementation and integration (in our case, PrestaShop) are straightforward. In case of any issues, customer support is available at every step. **What do you dislike about Luigi's Box?** I have no major objections, sometimes there are problems with translating into Polish :) **What problems is Luigi's Box solving and how is that benefiting you?** In our industry, there is a vast number of synonyms for product names. Luigi perfectly eliminates this issue by directing the customer to the product they are searching for. Standard PrestaShop search engines are not able to properly indicate products when a customer enters a colloquial name for the product. **Official Response from Martin Janco:** > We are pleased that Luigi's Box has become an integral part of your e-commerce strategy, especially thanks to the integration with PrestaShop, and that it makes it easier for your Polish audience to search and find relevant products. Overcoming linguistic nuances with synonym functionality is something we pride ourselves on, and we're constantly improving our synonym understanding skills. Thank you for your feedback and we are committed to continually improving your experience with Luigi's Box. ### 28. A very useful search tool that can definitely help increase the conversion rate. **Rating:** 4.5/5.0 stars **Reviewed by:** Vladimír M. | Front-end developer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2024 **What do you like best about Luigi's Box?** The most helpful aspect of Luigi's Box is definitely the autocomplete feature. One of the best things about Luigi's Box is how easy it is to implement on a website. We were able to integrate it without any complicated setup or extensive development work. **What do you dislike about Luigi's Box?** One downside of Luigi's Box we've experienced is the occasional issue with our product feed. There have been times when the product feed has dropped out, leading to incorrect product displays in the autocomplete suggestions. **What problems is Luigi's Box solving and how is that benefiting you?** The biggest benefit is the expanded autocomplete. This helped us to increase the conversion rate. **Official Response from Martin Janco:** > It's great to hear that the autocomplete feature of Luigi's Box is very helpful and that the implementation process is easy without requiring complicated setup or extensive development work. ### 29. Cooperator with luigis box **Rating:** 5.0/5.0 stars **Reviewed by:** Dominik . | Ecoommerce specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2024 **What do you like best about Luigi's Box?** What I like most about luigis is their professional approach. Efficient and fast solution of bugs or application extensions. They always keep you informed about the progress of the fix/adjustment during the ticket resolution. Perfect support **What do you dislike about Luigi's Box?** I don't know about anything, we have always managed to resolve everything quickly. **What problems is Luigi's Box solving and how is that benefiting you?** Fast error resolution, sometimes we have to extend the application with the required modifications. Support for search modifications, explanation of functions. Regular quarterly callys with evaluation and familiarization with the plan for the next quarter. **Official Response from Martin Janco:** > We are pleased to hear that our support team is helping you a lot. Whether you need technical support or have questions about our products, we are available to answer your questions. Thank you for your positive feedback and for choosing Luigi's Box. ### 30. Exceptional Tool for Easy Search Optimization **Rating:** 5.0/5.0 stars **Reviewed by:** Lenka F. | Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2024 **What do you like best about Luigi's Box?** Luigi's Box has the ability to customize and enhance search results, greatly improving the user experience. It also offers reliable support and constant updates. **What do you dislike about Luigi's Box?** It is a relatively expensive service, which can make it unattainable for smaller e-shops. **What problems is Luigi's Box solving and how is that benefiting you?** We can personalize the search results, thanks to which we can better support current marketing campaigns and make our products more visible. **Official Response from Martin Janco:** > Thank you for your review 👍 It's great to hear that you like customization of search results. Smaller e-shops can use Luigi's Box self-service installation and thus reduce the price. Thanks again for your valuable feedback and for choosing Luigi's Box. ### 31. Useful and efficient search **Rating:** 5.0/5.0 stars **Reviewed by:** Nina A. | Product & Marketing Junior, Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2024 **What do you like best about Luigi's Box?** I will write honestly that I really like the fact that Luigi's Box has a perfect search. More importantly, it displays relevant results for each user. Luigi's Box support is helpful whenever we need them (which is not often). We are not yet using all the features of Luigi's Box. The implementation is just fine. **What do you dislike about Luigi's Box?** I have no complaints. Everything works as it should and without any problems. **What problems is Luigi's Box solving and how is that benefiting you?** Very useful search and display of relevant results for each user. **Official Response from Martin Janco:** > We're glad to hear that you find our search feature useful and efficient. Our goal is to provide relevant results for each user, and we're pleased to hear that you find our support helpful. It's good to know that the implementation has been smooth and that everything works as it should without any problems. Thank you for your feedback! ### 32. Recommended - improve conversion rate **Rating:** 4.5/5.0 stars **Reviewed by:** Jiří K. | Academic Staff, Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2024 **What do you like best about Luigi's Box?** Significant improvement of search on our e-shop led to improved conversion rate and increased customer satisfaction **What do you dislike about Luigi's Box?** The pricing model is set more towards stores that generate higher sales. For new projects /e.g. entering new markets, the software may initially appear more expensive **What problems is Luigi's Box solving and how is that benefiting you?** Data analysis Shop search Conversion rate Personalization **Official Response from Michal Majerník:** > Thank you for your feedback. We're glad to hear that Luigi's Box has improved your e-shop's search and helped improve customer satisfaction! ### 33. Relevant product recommendation & great admin/dashboard environment! **Rating:** 5.0/5.0 stars **Reviewed by:** Alexandr P. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2024 **What do you like best about Luigi's Box?** Besides the awesome, and relevant recommendation of products in our e-shop, which we use quite heavily in various places (homepage, search engine, product comparison, cross-sell/up-sell, etc.). The second best thing we love about LB is the admin environment & dashboard, where we can configure what we need, and get to see relevant statistics, that we use later on, and it's very straight forward, and easy to use. Their synonym feature is a must for any eCommerce store! We had the opportunity to work with other similar services but they wouldn't allow us to have access to any dashboard/stats, so this was a game changer for us with LB! Their customer support is very proactive, and helping us to get the most out of LB. The Integration with their API was a breeze as well. **What do you dislike about Luigi's Box?** As of right now, we are very satisfied with LB, and have no dislikes that we can mention at the moment. **What problems is Luigi's Box solving and how is that benefiting you?** - Product recommendation based on products in user's cart and in user's comparison tool. - Product recommendation in the search based on entered keywords. These features benefit primarily the customer as they get relevant results, and recommendations, and secondary us, since the user gets recommended products, in which he's probably most interested in, so he makes a conversion. :-) **Official Response from Martin Janco:** > Thank you for sharing your positive experience with Luigi's Box! We're glad to hear that you are enjoying the relevant product recommendations and find the admin environment and dashboard user-friendly. Also it´s perfect to hear that our synonym feature and access to dashboard statistics have been beneficial for you. We appreciate your kind words about our proactive customer support and the ease of integrating with our API. Thank you for choosing us to enhance your e-shop experience! ### 34. Ideal solution for easy and effective searching **Rating:** 5.0/5.0 stars **Reviewed by:** Alice K. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2024 **What do you like best about Luigi's Box?** The user interface is very intuitive and good-loking. It contains a lot of language variants and offers many graphs and data. The possibilty of data editing is large enough. It' s a great tool for every e-shop. In my view it' s also valuabe possibilty for every customer, especially the new ones, to find the right product in a few seconds. **What do you dislike about Luigi's Box?** Nothing comes to my mind, It' s just a great tool. **What problems is Luigi's Box solving and how is that benefiting you?** It solved problem with bad searching, in a fact searching with different terms. Secondly, it solved also the problem with categorization - some people expected some products in a different category, so they couuld think we don`t offer it, now they can just search it and they will find it very easly. **Official Response from Martin Janco:** > It's perfect to hear that the user interface of Luigi's Box is intuitive and attractive for you. Thank you! 👍 It's also great to know that Luigi's Box is helping both new and returning customers find the right product quickly. Also your feedback on solving problems with bad searching and categorization is particularly insightful and appreciated. Thanks again for your valuable feedback and for choosing Luigi's Box. ### 35. I am a UX designer responsible for smooth flow and straight and intuitive user experience **Rating:** 3.5/5.0 stars **Reviewed by:** Jakub R. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 13, 2024 **What do you like best about Luigi's Box?** advanced funcionts of pairing the query with probable products **What do you dislike about Luigi's Box?** unclear responsibilities when any major change is needed — the task is ususally pushed from Luigis to our IT team and back several times **What problems is Luigi's Box solving and how is that benefiting you?** Pairing a query with probable products. We have more than 100k products which is a number hard to handle for us yet. We can focus our energy and time on other business growing themes. **Official Response from Martin Janco:** > Thank you for sharing your perspective! 💙 It's great to hear that Luigi's Box allows your team to focus more on growth and other business priorities. 🚀 ### 36. Search without error **Rating:** 5.0/5.0 stars **Reviewed by:** Vojtěch H. | Online specialista lékárenského e-shopu, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2024 **What do you like best about Luigi's Box?** Luigisbox is a great tool that we have been missing on the web for a long time. Thanks to it, the customer can easily find what he needs, and if not, then LuigisBox will learn for next time. In addition, if we do not like the search results in some way, we can easily adapt them to our ideas. **What do you dislike about Luigi's Box?** I honestly can't think of anything that would bother me. **What problems is Luigi's Box solving and how is that benefiting you?** It helps our customers find what they are really looking for. And it brings us painless turnover **Official Response from Martin Janco:** > Thank you for your wonderful review and for highlighting the benefits of using Luigi's Box. 😊 It's great to know that the tool has been a valuable addition to your web experience, allowing customers to easily find what they need. The adaptability of the search results to your needs is a feature we're glad you find useful. 👍 ### 37. Luigi's Box is user friendly and we found it really helpful. **Rating:** 5.0/5.0 stars **Reviewed by:** Monika L. | SEO Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2021 **What do you like best about Luigi's Box?** Gathering all valuable information about searching on our website so we can see what our customers are looking for, boosting specific products if needed and we also appreciate customer service. New features and design are an added value. **What do you dislike about Luigi's Box?** Nothing particular. If there is a problem, support reacts really quickly so we are satisfied with Luigi's Box. **What problems is Luigi's Box solving and how is that benefiting you?** Luigi's Box helped us to improve customers search experience and conversion rate. It's also very helpful to have access to important data about customer behaviour. **Official Response from Martin Janco:** > Thank you for sharing your positive experience with Luigi's Box! We're glad to hear that you find our platform helpful for gathering valuable information about customer searches and boosting specific products. We're also pleased to hear that you appreciate our support. ### 38. Reduces the costs of developing own search engine **Rating:** 4.5/5.0 stars **Reviewed by:** Michal P. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2024 **What do you like best about Luigi's Box?** We have our own programmed e-shop, where we used an own full-text solution for searching products. Luigi's box helped us save the money we otherwise had to invest in fixing bugs and adding new functionality. Thanks to this, we could direct our efforts to other solutions that the online shop world requires. A big positive is the speed of the response that we receive from LB, as well as the relevant results that we receive with regard to the data that we feed to LB. Integration was easy for our developers. **What do you dislike about Luigi's Box?** Efforts were needed to optimize costs for LB, but it was successful using customer support. Thanks **What problems is Luigi's Box solving and how is that benefiting you?** Fulltext, content optimalization (personalization) **Official Response from Martin Janco:** > We're glad to hear that Luigi's Box has been able to help you save money and redirect your efforts to other important solutions for your online shop. We appreciate your feedback on the speed of response and relevant results, as well as the ease of integration for your developers. ### 39. A great tool for e-shops with many products and categories **Rating:** 4.5/5.0 stars **Reviewed by:** Miroslav M. | Specialista digitálního marketingu, Mid-Market (51-1000 emp.) **Reviewed Date:** February 26, 2024 **What do you like best about Luigi's Box?** It's great to see what web visitors wanted to look for in our e-shop and didn't find it. Thanks to this, we can expand our product offer with products that visitors would be really interested in. **What do you dislike about Luigi's Box?** When setting up banner ads, it takes a long time for the banners to appear. Also, after removing the banner ads, it takes a long time for the banners to be removed from the search. **What problems is Luigi's Box solving and how is that benefiting you?** Thanks to Luigi's box, we can keep customers in our eshop because it can search even with typos in the text, and we can find out which products could potentially be sold thanks to the fact that visitors can't find them with us and we can see what they searched for in the history. **Official Response from Martin Janco:** > We're glad to hear that Luigi's Box has been a great tool for your e-shop, helping you expand your product offer based on visitor interests. ### 40. Easy implementation **Rating:** 4.0/5.0 stars **Reviewed by:** Adam K. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2024 **What do you like best about Luigi's Box?** Very easy to implement in the e-shop using one javascript code. Search results are displayed very quickly. In addition to products, you can search across the entire site, e.g. categories, brands, articles, stores, etc. Communication with the development team was very fast and minor fixes were resolved immediately. The search itself is very intelligent and accounts for typos, so it tries to find ideal results. **What do you dislike about Luigi's Box?** I haven't found any major problem with the implementation or the actual use of this search tool. **What problems is Luigi's Box solving and how is that benefiting you?** Quickly search multiple types, resolve typos, inflect words. **Official Response from Martin Janco:** > Thank you so much for your positive feedback! 😊 It's perfect to hear that the implementation was easy and that the search results are quick and efficient. The ability to search across the entire site and the swift responses from the development team make a big difference. 📈 Your experience and detailed comments are truly appreciated. Your feedback on the intelligent search feature and typo resolution is very helpful. Thank you once again for your kind words! It's a pleasure to support your success and we look forward to continuing to assist you. 👍 ### 41. A very interesting system with a large number of options **Rating:** 4.5/5.0 stars **Reviewed by:** Michal K. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2023 **What do you like best about Luigi's Box?** The system offers a wide range of options for individual customization. For the most part, it can handle a number of things automatically, but it also offers plenty of options for individual settings. **What do you dislike about Luigi's Box?** At first glance, the system is relatively quite complex, and without guidance from support, its use would be quite difficult. On the other hand, you can communicate well and quickly with support. I would appreciate the addition of Czech, which unfortunately is still not included. I would also appreciate a longer period for displaying data. 3 months may not always be sufficient. Even after a year, I rate the tool positively. **What problems is Luigi's Box solving and how is that benefiting you?** Significantly improves search on the e-shop and provides important data on lost searches. **Official Response from Matej Kukucka:** > Hi, Michal, Thank you for your review! We're glad to hear that you find Luigi's Box to be an interesting system with a wide range of possibilities for individual customization. We appreciate your feedback on the complexity of the system and will continue to work on making it more user-friendly. We hope to continue providing you with excellent service and support. Martin from Luigi's Box ### 42. A handy tool for searching on your website **Rating:** 5.0/5.0 stars **Reviewed by:** Dominika B. | Online Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2021 **What do you like best about Luigi's Box?** Luigi's Box collects valuable data regarding searches on your website. You have a perfect overview of what your customers are searching for, whether they found what they were looking for under a given term or not. Based on this, you can help them and adjust the search so that searching is always successful. It thus helps direct customers and website visitors to the content they are truly looking for. Simple control and setup. **What do you dislike about Luigi's Box?** Sometimes in statistics, I see that among the lost opportunities, there are expressions that are set. **What problems is Luigi's Box solving and how is that benefiting you?** Help improve search based on customer search experiences, setting priorities in search, what will be prioritized. **Official Response from Martin Janco:** > Thank you for your feedback! We're glad to hear that Luigi's Box is helping you gather valuable data and improve the search experience for your customers. ### 43. Excellent seach engine **Rating:** 5.0/5.0 stars **Reviewed by:** Zoltan S. | Shop Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2024 **What do you like best about Luigi's Box?** - a significant increase in the conversion rate from search - many options for optimization and personalization of the search - easy to use, even new employee can immediately start working with LB - customer support with very quick response **What do you dislike about Luigi's Box?** - price for the service, but it is rather a matter of negotiation **What problems is Luigi's Box solving and how is that benefiting you?** The biggest advantage is that LB helped to increase CR from search results significantly. We can optimize search results on very high level. **Official Response from Martin Janco:** > Thank you for your positive feedback on Luigi's Box. It's perfect to know that there has been a significant increase in your conversion rate from search and that the many options for optimization and personalization have been beneficial. I see you are also satisfied with the ease of use, even for new employees, and the quick response from our customer support 👍 Thank you again for your valuable feedback and for choosing Luigi's Box. ### 44. good search engine for your eshop **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2024 **What do you like best about Luigi's Box?** -quality, technical solutions, analytics **What do you dislike about Luigi's Box?** monthly price is relatively high for smaller eshops **What problems is Luigi's Box solving and how is that benefiting you?** searching products, recommenders **Official Response from Martin Janco:** > We're glad to hear that you appreciate the quality, technical solutions, and analytics provided by Luigi's Box 🌟 ### 45. Not just search, but also business **Rating:** 4.5/5.0 stars **Reviewed by:** Karolína K. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2024 **What do you like best about Luigi's Box?** Luigi's Box is a big part of our website and is a great help. Our menu is extensive, which is why customers really use it. The advantages of this tool are its ability to learn, but also the better possibility to customize the results. That's why we decided to sell search positions and it brings great success. **What do you dislike about Luigi's Box?** We would like to see better reporting capabilities of the tool. **What problems is Luigi's Box solving and how is that benefiting you?** We have an extensive menu, which is due to the variety of goods. Luigi's Box gets the customer to the item they need without getting lost in the menu. = We don't lose customers in the process of moving between categories. **Official Response from Martin Janco:** > Thank you for sharing how Luigi's Box has integrated into your website, not only enriching search functionality but also contributing to your business results. We're proud to provide a tool that learns and allows customization to fit your needs. ### 46. Very useful and effective Search **Rating:** 4.5/5.0 stars **Reviewed by:** Michal S. | Chief Marketing Officer (CMO), Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2024 **What do you like best about Luigi's Box?** I can confirm that Luigi's box UI is easy to understand and very easy to use. Also the implementation and integration was a breeze. I appreciate the perefect Luigi´s Box support. It is enough to check data few times per week in Luigi´s Box application. **What do you dislike about Luigi's Box?** Currently everything is running fine. It works. **What problems is Luigi's Box solving and how is that benefiting you?** Luigi´s Box provides useful and effective Search for users **Official Response from Martin Janco:** > Thank you for your positive feedback on Luigi's Box! We're glad to hear that you find our UI easy to use and appreciate our support. It´s perfect to hear that everything is running smoothly for you and that Luigi's Box is providing useful and effective search capabilities. Thank you for choosing us! ### 47. Amazing web searching tool **Rating:** 5.0/5.0 stars **Reviewed by:** Tomas R. | internet shop administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2021 **What do you like best about Luigi's Box?** Self learning algorithm. Using synonyms. Directing searched expressions to URL etc. Besides searching and recommending products we really like the banner campaing module which helps a lot introducing new products. Definitly would recommend. **What do you dislike about Luigi's Box?** It is a bit pricy (but it pays off in the end). **What problems is Luigi's Box solving and how is that benefiting you?** We needed to uprgrade web searching tool. Luigis Box is ready to run in a few hours and it increase conversion rate of web search to an incredible level. **Official Response from Matej Kukucka:** > Greetings, that's great, we look forward to seeing you. Additionally the algorithm works better the more data it has available. Thank you for the review and have a nice day. Martin from Luigi's Box ### 48. Nicely graphically processed and searchable search **Rating:** 4.5/5.0 stars **Reviewed by:** Patrik M. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2023 **What do you like best about Luigi's Box?** Graphically refined search, the website looks much better after implementing this search. If set up correctly, it provides relevant results to the customer on the website. When I wanted to end the cooperation (I thought the search wasn't working at all), support contacted me, we set everything up, they responded very quickly, and I changed my mind :) Currently, I can only recommend Luigi's Box, just maintain good support. **What do you dislike about Luigi's Box?** - You need to properly configure everything so that relevant results are displayed (so it's not completely automatic) - Support should rather contact the customer and discuss the options Luigi's Box could have been without problems :) **What problems is Luigi's Box solving and how is that benefiting you?** Search on the e-shop. The customer offers help in searching for the right goods in the e-shop. **Official Response from Matej Kukucka:** > Hello, Patrik. Thank you for the positive review! We are glad that you appreciate the graphical design and user-friendliness of the search in Luigi's Box. We are happy that after adjustments and support from our side, you are satisfied with the search results. We understand that setting up the system can be more complicated, but we are continuously working to improve our guides and provide support during the setup process. Luigi's Box helps to streamline the search in e-shops and enhances the customer experience, which is crucial for us. We look forward to further cooperation, and please do not hesitate to contact us if you need additional support or information. Best regards, Martin from Luigi's Box. ### 49. Significant boost in my conversions **Rating:** 5.0/5.0 stars **Reviewed by:** Norbert S. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2024 **What do you like best about Luigi's Box?** The back-end side of luigis box is really at top best level. AI Recommender and typo correcter are must have on your store. **What do you dislike about Luigi's Box?** I'd change the self installation search design to be much more fresh, trendy and up to date. Sadly the UI and looks of it aren't that good as competitors. **What problems is Luigi's Box solving and how is that benefiting you?** It's solving me what other search engines and recommmenders can't which is just boosting my conversion and having a really deep insights in to my store analytics. **Official Response from Martin Janco:** > Thank you for sharing your positive experience with Luigi's Box! We're glad to hear that our features are helping you boost conversions and gain deep insights into your store analytics. ### 50. Experience with Luigis Box **Rating:** 4.5/5.0 stars **Reviewed by:** Martin . | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2024 **What do you like best about Luigi's Box?** What I appreciate most about the Luigis box is the speed of the search and the relevance of the results. The solution is significantly faster than our own. The administration is very useful, where I find useful metrics and we can apply the findings outside of search, elsewhere on the web. Handy is the ability to manually replace a result with another if a more appropriate result than the one suggested by Luigis box is available. **What do you dislike about Luigi's Box?** A bit more complicated to implement if you want to completely customize the look of the search result and the whisperer. **What problems is Luigi's Box solving and how is that benefiting you?** Luigis box allows us to increase the conversion rate of users thanks to the speed of displaying results. **Official Response from Martin Janco:** > Thank you for sharing your positive experience with Luigi's Box! We're thrilled to hear that you appreciate the speed and relevance of the search results, as well as the useful administration features. We understand your feedback about customization complexity. It's great to know that Luigi's Box is helping you increase user conversion rates! 💙 ## Luigi's Box Discussions - [What is Luigi's Box used for?](https://www.g2.com/discussions/what-is-luigi-s-box-used-for) - 1 comment - [View Luigi's Box pricing details and edition comparison](https://www.g2.com/products/luigi-s-box/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-07+10%3A16%3A17+-0500&secure%5Bsession_id%5D=eff76f08-edec-47c8-b37d-f0a38e5c5c70&secure%5Btoken%5D=208681ac2afc031eac0862b8372f151553aa315c62f01736ed5f3994253b545e&format=llm_user) ## Luigi's Box Integrations - [Abra](https://www.g2.com/products/abra-abra/reviews) - [Angular](https://www.g2.com/products/angular/reviews) - [ASP.NET](https://www.g2.com/products/asp-net/reviews) - [AVADA](https://www.g2.com/products/avada/reviews) - [Big Cartel](https://www.g2.com/products/big-cartel/reviews) - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) - [Bubble](https://www.g2.com/products/bubble/reviews) - [CakePHP](https://www.g2.com/products/cakephp/reviews) - [Channable](https://www.g2.com/products/channable/reviews) - [commercetools](https://www.g2.com/products/commercetools/reviews) - [DataFeedWatch](https://www.g2.com/products/datafeedwatch/reviews) - [Django](https://www.g2.com/products/django/reviews) - [Drupal](https://www.g2.com/products/ibby-drupal/reviews) - [Ecwid](https://www.g2.com/products/ecwid/reviews) - [ePages](https://www.g2.com/products/epages/reviews) - [Gambio](https://www.g2.com/products/gambio/reviews) - [Gatsby](https://www.g2.com/products/gatsby/reviews) - [IdoSell Shop](https://www.g2.com/products/idosell-shop/reviews) - [Joomla](https://www.g2.com/products/joomla/reviews) - [JQuery UI](https://www.g2.com/products/jquery-ui/reviews) - [Kentico](https://www.g2.com/products/kentico/reviews) - [Laravel](https://www.g2.com/products/laravel/reviews) - [Magento 2.4.1 : aMiSTACX G5F S3 Titanium RDS](https://www.g2.com/products/magento-2-4-1-amistacx-g5f-s3-titanium-rds/reviews) - [MAGENTO 2.4.1 LUMA TRAINING : AMISTACX G5F](https://www.g2.com/products/magento-2-4-1-luma-training-amistacx-g5f/reviews) - [Mergado](https://www.g2.com/products/mergado/reviews) - [Next.js](https://www.g2.com/products/next-js/reviews) - [OpenCart](https://www.g2.com/products/opencart/reviews) - [Oracle Commerce](https://www.g2.com/products/oracle-commerce/reviews) - [osCommerce](https://www.g2.com/products/oscommerce/reviews) - [Phoenix](https://www.g2.com/products/esko-graphics-phoenix/reviews) - [PrestaShop](https://www.g2.com/products/prestashop/reviews) - [Ruby on Rails](https://www.g2.com/products/ruby-on-rails/reviews) - [Salesforce B2B Commerce](https://www.g2.com/products/salesforce-b2b-commerce/reviews) - [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) - [Salla](https://www.g2.com/products/salla/reviews) - [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) - [SCAYLE Commerce Engine](https://www.g2.com/products/scayle-commerce-engine/reviews) - [Shift4Shop](https://www.g2.com/products/shift4shop/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [Shopio](https://www.g2.com/products/shopio/reviews) - [SHOPLINE](https://www.g2.com/products/shopline-shopline/reviews) - [Shoplo](https://www.g2.com/products/shoplo/reviews) - [Shopsys Framework](https://www.g2.com/products/shopsys-framework/reviews) - [Shoptet](https://www.g2.com/products/shoptet/reviews) - [Shopware](https://www.g2.com/products/shopware/reviews) - [Sitecore](https://www.g2.com/products/sourceved-consultancy-services-sitecore/reviews) - [SmartBase Solutions, LLC](https://www.g2.com/products/smartbase-solutions-llc/reviews) - [Squarespace](https://www.g2.com/products/squarespace/reviews) - [Sylius](https://www.g2.com/products/sylius/reviews) - [Symfony](https://www.g2.com/products/symfony/reviews) - [Tray](https://www.g2.com/products/https-www-tray-com-br-tray/reviews) - [Vaadin](https://www.g2.com/products/vaadin/reviews) - [Volusion](https://www.g2.com/products/volusion/reviews) - [VTEX Commerce Platform](https://www.g2.com/products/vtex-commerce-platform/reviews) - [Vue.js](https://www.g2.com/products/vue-js/reviews) - [Webflow](https://www.g2.com/products/webflow/reviews) - [Wix](https://www.g2.com/products/wix/reviews) - [Wizishop](https://www.g2.com/products/wizishop/reviews) - [WooCommerce](https://www.g2.com/products/woocommerce/reviews) - [WordPress 5.6.0 Multi-Tier : aMiSTACX G5F](https://www.g2.com/products/wordpress-5-6-0-multi-tier-amistacx-g5f/reviews) - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews) - [Workarea](https://www.g2.com/products/workarea/reviews) - [xt:Commerce](https://www.g2.com/products/xt-commerce/reviews) - [Zen Cart](https://www.g2.com/products/zen-cart/reviews) ## Luigi's Box Features **Visitor Behavior** - Monitoring - Targeting - Guided Selling **Analytics** - Reports - Dashboard - Web Analytics - Campaign Tracking **Merchandising** - Product Recommendations - Product Search - Product Display - Web Content Management **Search Setup** - Indexing - Auto Complete - Product Information - Stemming **Agentic AI - Site Search** - Adaptive Learning - Proactive Assistance - Decision Making **Templates** - Library - Customization - Optimization **Administration** - Data Storage - A/B Testing - Integrations **Analytics** - Reports & Analytics - Customer Data **Product Discovery** - Recommendations - Conversion - Personalization - Faceted Search - Ranking and Relevancy **Search Experience Management - Site Search** - Query Suggestions - Typo Tolerance - Synonyms - Natural Language - Rankings - Personalization **Personalization** - Recommendation - Content - Search - Personalization Engine - Product Recommendations - A/B Testing **Administration** - Integrations - Dashboard **Integration** - E-Commerce - PIM - Merchadising **Functionality - Site Search** - Search Analytics - Integrations - Federated Search - Multi-Language Support **Multichannel** - Web - Email - Mobile **Agentic AI - E-Commerce Analytics** - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Administration ** - Reports & Analytics - User Data - Integrations **Agentic AI - E-Commerce Personalization** - Proactive Assistance ## Top Luigi's Box Alternatives - [Algolia](https://www.g2.com/products/algolia/reviews) - 4.5/5.0 (430 reviews) - [Athos Commerce](https://www.g2.com/products/athos-commerce-athos-commerce/reviews) - 4.5/5.0 (217 reviews) - [Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews) - 4.6/5.0 (767 reviews)