1. [Home](https://www.g2.com/) 2. ... 3. [Site Search Software](https://www.g2.com/categories/site-search-software) 4. [Luigi's Box Discussions](https://www.g2.com/products/luigi-s-box/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8a377e0b133b071177863cfdf578b927/luigi-s-box.jpg "Product Avatar Image") ![Reward for good Luigi's Box reviews](https://images.g2crowd.com/uploads/report_medal_translation/image/37552/medal.svg "Reward for good Luigi's Box reviews") ](/products/luigi-s-box/reviews) [ Luigi's Box ](/products/luigi-s-box/reviews) (435)4.8/5 Luigi's Box is an AI search and discovery platform for both people and AI agents. It helps e-commerce businesses and other companies with customer-facing product catalogs turn shopper queries, full sentences and AI-agent prompts into relevant, personalized results. E-commerce, digital and marketing teams at retailers and brands use it, and it works with any e-commerce platform. The platform combines Search, Recommender, Product Listing, Conversational Agent and Shopping Assistant on one engine with a single quality standard, so search, recommendations, listing pages and conversational discovery share the same understanding of shopper intent. Analytics dashboards show how search and navigation elements perform, and let teams track customer interactions and product popularity. - Personalization: personalizes search results, recommendations and listing pages to each shopper, using behavior across the journey, including what happens before the search, listing behavior, product pages and purchases, and in-store transactions where shoppers have given consent. - Natural-language understanding: interprets typed queries, full sentences and AI-agent prompts, and is trained on European languages rather than translated into them. - Multi-market setup: runs multiple domains, countries, languages and currencies from one place, with merchandising rules and experiments applied everywhere or to a defined group of markets. - Self-maintaining relevance: needs no synonym lists, relevance tuning or warm-up period, and runs its own A/B tests. Merchants keep merchandising, promotional rules, campaigns and experiments, and can override any result. - Flexible integration: connects through a JavaScript snippet, API or product feed, and works with Shopify, Shopware, commercetools, Magento and custom storefronts. Luigi's Box fits any use case where a customer finds and chooses a product, whether running shoes, a mobile tariff or a mortgage. Its customers include Notino, Under Armour, GAP and Škoda, as well as banks, telecoms and insurers. It offers EU data residency. Show More * * * ### 90.0 Nps Score Already have Luigi's Box? ### All Luigi's Box Discussions Search Most CommentedMost HelpfulCommon QuestionsNewest All DiscussionsDiscussions with CommentsCommon QuestionsDiscussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Common Questions Newest Filter by All Discussions Discussions with Comments Common Questions Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • about 3 years ago More Options - [ # What is Luigi's Box used for? ](/discussions/what-is-luigi-s-box-used-for) What is Luigi's Box used for? 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Answer a few questions to help the Luigi's Box community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/login?context=product_review&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fluigi-s-box%2Fdiscuss%3Fsmall_ask%3Dluigi-s-box) No ## Top Contributors in Luigi's Box 1 ![Martin J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Martin J.") MJ Loading... ### [Martin J.](https://www.g2.com/users/e7e96684-baa5-42b1-9222-6fa25080cb10 "Martin J.") E-Commerce Consultant 1 pt