Lead Forensics Reviews & Product Details

It is very easy to know the number of visitors to your site, how many pages they viewed and how long they were on your site but Lead Forensics tells you what company they are from, how they came to your site, which pages they viewed, how many times they have been on your site, if they purchased anything, and almost any other identifying information you wish to have regarding the users on your site. The ability to set the flags for each of these identifiers allows for the filtering by any data point. Review collected by and hosted on G2.com.

There is always room for improvement, but I have yet to find anything missing from this program. Review collected by and hosted on G2.com.

Being able to identify previously unknown website visitors and turn them into actionable sales opportunities is a huge advantage. The platform is intuitive, and the data provided is helping our sales and marketing teams carry out much more effective targeting.

It is also incredibly useful to have a dedicated account manager who we have regualar calls with and who is always on hand to assist with functionality and provides insights into our usage. Review collected by and hosted on G2.com.

Some of the data can occasionally feel a little vague, particularly for smaller businesses or less well-known domains and can require additional research to fully qualify leads as it's a bit of a guessing game sometimes. Review collected by and hosted on G2.com.

Patrick Malone is a fantastic rep. We had some hiccups with lead forensics until we were given Patrick as a rep. He is constantly looking for ways to improve the information that they are generating for us and ways to improve what they are able to do overall. Lead forensics is great for newer/up and coming businesses that need that push to find customers. It is a great way to see who you need to reach out to to get those leads. There is a TON of information you can get by utilizing Lead Forensics correctly. Review collected by and hosted on G2.com.

Lead forensics was just not for us. I see the amazing potential that this can offer to many other business. The information we were receiving was mostly existing customers as we have been a well established business for over 50 years Review collected by and hosted on G2.com.

I use Lead Forensics for prospecting new businesses to call for outings at our ballpark. It helps me see who is viewing our website and what they are looking at, so I can have warmer leads. One of my favorite features is being able to look up specific contacts at the company, which helps me find who I am looking for. It helps me find emails and phone numbers of direct contacts in the company, allowing me to get through company gatekeepers and get more outings. The initial setup was easy because they have great resources and a great team to train. Lead Forensics is a great resource. Review collected by and hosted on G2.com.

I do not have any complaints at this time. Review collected by and hosted on G2.com.

Lead Forensics is extremely beneficial to our business. Having tried and tested many other tools, Lead Forensics was far superior in terms of identification of businesses and also accuracy. The platform is clean, easy to use and extremely easy to set up on your website. The entire experience was fantastic from start to finish. Special shout out to Joshua Hall for excellent pre-sales support and onboarding and also to Marisa Wiseman for being an exceptional account manager. Review collected by and hosted on G2.com.

No complaints or problems and have been using for over a year. The support is fantastics as is the software itself. Review collected by and hosted on G2.com.

What I appreciate most about the software is its ability to create conversion tracking based on referrals or tracking tags. It makes exporting leads to our CRM straightforward, allowing us to effectively monitor the ROI of specific campaigns. I also value the insights it provides into the user journey and the types of content that users engage with most on our website. Review collected by and hosted on G2.com.

My least favorite aspect of the software is the inability to separate visits from different users within the same company. While you can view historical page visits, not being able to identify whether the visits were made by the same individual complicates accurate tracking of the lead source when assessing the ROI of the campaign. Review collected by and hosted on G2.com.

I like that Lead Forensics helps us identify visitors to our website and allows us to initiate contact with them, already knowing what they're interested in. It's also a precise tool for gathering website visit statistics. I appreciate how keen Lead Forensics is on ensuring we get the most out of our subscription, with regular Teams meetings, follow-ups, and actionable tasks based on the data we obtain. They really work hard to ensure we benefit from the service we are paying for. The initial setup was quite easy, as they took care of setting everything up, and we just had to connect our website company with Lead Forensics. Overall, we are very pleased with the quality of service and information. Review collected by and hosted on G2.com.

I can't think of anything Review collected by and hosted on G2.com.

Gaining insight into our website visitors has been really helpful, especially for reaching out to potential contacts and finding new business. The menu layout is intuitive, the reporting is detailed, and there’s a wide range of customisable options. The use of tokens to access lead information is also very useful. Review collected by and hosted on G2.com.

I don’t have any specific pain points. If you’re using the built-in CRM, it would be helpful to have a few additional sections in the pipeline to better refine and track interactions. Review collected by and hosted on G2.com.

I love that it tells you exactly what companies in your area are looking at. I love that it has top decision makers' contact information at your fingertips. It's super easy to use. It took just a few days to get it up and running to its full potential. Sam is the best; he answers all of my questions when I have them. It helped us catch extra revenue we were leaving on the table because we didn't know who was looking at our website. I use it everyday. Review collected by and hosted on G2.com.

I don't like that it doesn't integrate with our CRM (Score). Review collected by and hosted on G2.com.

The information I gather from Lead Forensics is not something we have had access to in the previous years.

For me in marketing it is used for the geographical purposes as well as for retargeting purposes.

The UI is very intense and can take a minute to get used to but I love that they have videos available to click on at each step.

The ROI is always mentioned in meetings which is hard for us to define since it is mainly used for marketing purposes.

Pricing is fair for what the software does.

I love that Jacki is available at all times. Monthly meetings to ensure they are covering everything is something not every company is willing to do. Review collected by and hosted on G2.com.

Not much I dislike, The main thing with this software is the same as most. You just need to learn the software. Review collected by and hosted on G2.com.