Lead Forensics Reviews & Product Details

Lead Forensics is a great tool that has helped us maximise leads and prospects, just by giving us insights on who is visiting our website. Which allows me to tailor my sales approach to really meet the potential customers needs, as I know what their pain points are based on what pages they've visited on our website.

Not only has it allowed us to identify new sectors we didn't know our offering would support, but also new regions due to the traffic we're seeing from overseas prospects. As we have an aim to grow our business in Europe, this has been invaluable in identifying customers that will benefit the most from our services.

I'm also a big fan of the support we get from Lead Forensics. We have regular meetings with our account manager, Rhys, who always offers great insight in how we can maximise the data we get, suggestions on how we can utilise the tools Lead Forensics offers and always takes on board any feedback or answering any questions we have.

In addition to this, they also offer sales training seminars that you can register for. This is a practical session, where everyone contributes. Not only giving great sales tips, but how to utilise Lead Forensics during the sales process to increase conversion rates.

Overall, very impressed with the full package! Review collected by and hosted on G2.com.

Currently, there isn't anything that stands out as a 'dislike'. There were a few teething issues when we first got set up, whether that was not being used to the platform, or things like filters not being set up efficiently, so data was messy and difficult to sort through.

But, after a few chats with Rhys, we were able to get that cleaned up and receive much more precise and relevant data.

As this is a tool I use daily, it was really important to get this right. So, as soon as issues were raised, it was sorted right away. Review collected by and hosted on G2.com.

The platform has been straightforward to use once you get past the initial training. The setup was smooth, and the interface is clean and easy to navigate. It's handy that you can get reports emailed directly to you and track what your target customers are looking at. The lead manager is also helpful as a mini CRM.

Our account manager, David Smith, has been a big plus too; he asks thought-provoking questions that help us think more deeply about our digital strategy, and he’s always helpful with reporting and giving insights into our web stats. Review collected by and hosted on G2.com.

I don't have many complaints, but I do wish Lead Forensics offered a direct integration with Monday.com. Having that feature would definitely save us time and make things a little more convenient.

I would also like to see more audience segmentation, for example, retail is very broad and it would great to see 'food retail, high street retail' etc. Review collected by and hosted on G2.com.

Lead Forensics has been an incredible asset to our business. The implementation process was smooth and straightforward. Within days, we were gaining valuable insights into website visitors and uncovering new sales opportunities.

We use Lead Forensics daily, and it’s now a key part of our workflow. The data accuracy and reporting features make it easy to prioritize leads and tailor our outreach effectively.

Their customer service is exceptional — always responsive, friendly, and genuinely committed to helping us succeed.

Highly recommend Lead Forensics for any team looking to enhance lead generation and conversion efforts. Review collected by and hosted on G2.com.

The dashboard could benefit from a bit more customization based on Industries and Geography Review collected by and hosted on G2.com.

I really appreciate the assistance we receive through our success manager, who takes our data to another level and provides reminders and help to our sales team. I find Lead Forensics to outperform what we had established or assumed was available, especially with the additional search by title, location, and verified leads. It's also great that if an office has multiple locations, the IP address of the site visitor is specified, and searching by city helps us find ideal candidates. The initial setup was very easy, with a help team that is still engaged and actively seeking out our next meeting date. Review collected by and hosted on G2.com.

Perhaps an automated format/drop into our CRM. Review collected by and hosted on G2.com.

We run a TON of ads for our B2B nationwide service based business resulting in hundreds of companies visiting our website daily. They might not have a need to reach to us immediately and the insights that Lead Forensics provides, give our sales reps a leg up on prioritization. We can see the company, pages viewed, and intent signals, then route hot accounts to the right AE automatically. It’s been a force-multiplier for follow-ups and has measurably improved meeting rates. Not to mention our stellar Customer Success Team Leader Aliya - She just has everything together and easily the MVP of ensuring we utilize LF to the fullest. Review collected by and hosted on G2.com.

The UI of the trigger reports and assigning which reps get reports could use some work but it's manageable. Review collected by and hosted on G2.com.

Lead Forensics has been a real game-changer for us in understanding who’s engaging with our website. The platform gives us clear insights into potential customers we wouldn’t have otherwise known about, allowing our team to follow up with genuine opportunities rather than guesswork.

The software is intuitive, the reporting is detailed yet easy to understand, and the support team has been outstanding - always quick to respond and proactive in helping us get the most out of the system. Review collected by and hosted on G2.com.

The only thing missing from Lead Forensics is being able to identify the actual person who visited our website, however it does provide a list of LinkedIn contacts from the company Review collected by and hosted on G2.com.

I love all the information Lead Forensics is able to gather about the visitors to our website; it's incredibly detailed and valuable for our sales team to generate more leads. The dashboard's power makes it very efficient to gather and filter this information quickly, saving us time and allowing us to take action on interested visitors. Another aspect I appreciate is the exceptional customer service provided by Lead Forensics. Any time we have a question, we're able to reach out and receive quick responses. Additionally, the initial setup of Lead Forensics was very easy since they did most of the work, which facilitated a smooth start for us. Review collected by and hosted on G2.com.

Nothing ! They are awesome to work with. Review collected by and hosted on G2.com.

So far, my experience with Lead Forensics has been thoroughly positive. As someone new to this type of software, I initially found it a bit complex and overwhelming. However, the platform offers a wealth of valuable learning resources — both on the site and within the wider user community — which made the learning curve much more manageable. Regular check-ins with a dedicated customer success manager have also been incredibly helpful in ensuring that I'm using the software to its full potential. I now use Lead Forensics daily and can navigate the platform with ease. Review collected by and hosted on G2.com.

There’s little to criticize when it comes to Lead Forensics. That said, the platform can occasionally experience slight delays when loading, which, while not a significant issue, can interrupt the workflow at times. Review collected by and hosted on G2.com.

I find Lead Forensics incredibly easy to use with its intuitive platform. The integrated video explanations are immensely helpful, particularly for understanding more complex features, ensuring I can efficiently navigate the tool. These instructional videos embedded within the platform offer clear guidance and enhance the overall utility of the tool. I also appreciate the smooth setup process, facilitated by Lead Forensics' onboarding expert, who effectively guided me through the initial setup steps, making the transition smooth and straightforward. This proactive support eliminated potential complications and saved me time. Furthermore, Lead Forensics excels in capturing leads from website visitors who do not fill out contact forms, providing access to warm leads that would otherwise have been missed. This feature dramatically enhances the lead generation process and maximizes business opportunities. Review collected by and hosted on G2.com.

There isn't anything that I dislike. Review collected by and hosted on G2.com.

Lead Forensics is most helpful because it identifies key details, such as the webpage that is being viewed. This helps our team to determine if we should reach out with an approach toward corporate partnerships, versus groups and memberships. The Lead Forensics search tool is also very helpful as you can target a specific area, including City and State to identify local leads with national brands. Review collected by and hosted on G2.com.

It has been challenging for me so far to get connected with the correct person. I have made several calls that have not converted to a meeting yet due to lack of getting into contact with the correct person. Review collected by and hosted on G2.com.