Keka Reviews & Product Details

The standout feature of Keka is its User Interface (UI) and User Experience (UX). Unlike legacy HR software that looks clunky and outdated, Keka is modern, intuitive, and very easy for employees to navigate without training.

Specific highlights:

Payroll Automation: processing payroll is incredibly fast. The "One Click Payroll" feature handles statutory compliance (PF, PT, ESI, TDS) automatically, which saves days of manual work.

Employee Self-Service: Employees can easily view their payslips, Form-16, and leave balances on the portal, reducing the number of queries the HR team receives.

Attendance Tracking: The geo-tagging and mobile clock-in features are excellent for tracking remote or field employees. Review collected by and hosted on G2.com.

While the web platform is solid, the mobile app experience could be improved. It sometimes feels laggy or lacks the full depth of features available on the desktop version.

Other areas for improvement:

Custom Reporting: While standard reports are good, creating deeply customized reports for specific management needs can sometimes be rigid or difficult to configure.

Support Response: During peak payroll weeks (end of the month), the customer support team can take a little longer to respond than usual. Review collected by and hosted on G2.com.

Keka truly stands out thanks to its user‑friendly operations, intuitive interface, and exceptional customer service. The platform consistently rolls out valuable updates and seamlessly incorporates new technologies, keeping the system modern and efficient. What I appreciate most is how Keka brings together the entire employee lifecycle on one unified platform—from onboarding through to exit—making HR processes significantly smoother, faster, and more cohesive. Review collected by and hosted on G2.com.

There is nothing in particular that I would categorize as a dislike. However, there is room for improvement in the suggested implementation timelines. A more realistic, structured, and achievable timeline during rollout or new module implementation would enhance the overall experience and ensure smoother adoption. Review collected by and hosted on G2.com.

What I like most about Keka is very user friendly and easy to navigate.I mainly use it to check my attendance office logins and payslips and everything is well organised in one place. Applying for leaves is simple, and the leave balance is clearly visible along with past records.It save a lot of time and makes daily employee tasks smooth and hassle-free. Review collected by and hosted on G2.com.

What I dislike about Keka is it considered financial year from Jan to Dec. However, we are using it in India and almost all the corporate sector consider it fromApril to March as financial years. Review collected by and hosted on G2.com.

1. strong payroll and compliance automate salary and attendance processing with pf/esi tds. payslip statutory compliance

2. Responsive support team

3. Mobile app available Review collected by and hosted on G2.com.

1. PMS module is confusing and needs to be simpler and easier to use.

2. User access is difficult for employees who do not have an email ID.

3. No budget feature for travel claims; department-wise budget allocation is needed.

4. LMS module needs improvement to be more user-friendly and useful. Review collected by and hosted on G2.com.

Keka provides a clean and user-friendly Core HR platform that simplifies everyday HR operations. Features like employee data management, leave tracking, attendance, and payroll integration are well organized and easy to use. The self-service portal reduces HR dependency for routine tasks, improves transparency, and ensures accurate record-keeping. Overall, it helps streamline HR workflows and improves operational efficiency. Review collected by and hosted on G2.com.

While Keka covers core HR needs effectively, some advanced customizations and reporting options feel limited. Certain workflows require manual intervention, and initial configuration can take time for complex organizational policies. Integration flexibility with some third-party tools could also be improved, especially for organizations with diverse HR ecosystems. Review collected by and hosted on G2.com.

What I like best about Keka is how it transforms HR from being a back-office function into a culture-building tool. Instead of just tracking attendance or payroll, it creates a transparent environment where employees can see their growth, managers can recognize contributions in real time, and the organization can align people strategy with business goals. That shift—from administration to empowerment—is what makes Keka stand out for me. Review collected by and hosted on G2.com.

What I dislike about Keka is that while it excels at streamlining HR operations, it sometimes feels too process-driven and rigid. The system prioritizes compliance and structure so strongly that it can limit flexibility for unique organizational needs. For example, customizing workflows or adapting policies to niche scenarios often requires extra effort or workarounds, which slows down agility. Review collected by and hosted on G2.com.

Keka has a clean, intuitive dashboard that makes it easy for both HR teams and employees to navigate leave, payroll, attendance, and performance modules. Keka integrates well with accounting software, biometric devices, and other tools to streamline HR operations. Review collected by and hosted on G2.com.

1. Rigid Configuration in Payroll or Attendance Modules:

Customization is sometimes limited in areas like shift settings, complex salary structures, or policy exceptions — not always accommodating unique organizational needs.

2. Inconsistent User Experience Across Devices:

While the desktop version is fairly robust, the mobile app has limited functionality and can be less intuitive for tasks like approving requests or checking detailed reports.

3. Reporting & Analytics Limitations:

Although Keka provides standard reports, the analytics tools lack flexibility for more advanced, department-specific insights or customized dashboards without Excel exports. Review collected by and hosted on G2.com.

I really like Keka's self-service experience, where I can easily check my attendance, download payslips, and raise leave requests without needing HR's involvement. It also shows me my remaining leave balance, which reduces confusion and saves time. The features maintain clarity and trust between employees and the employer, and having leave balance and attendance history all in one place minimizes the back and forth communication, making the HR workflow much easier. Plus, the user experience of Keka is better than what we experienced with our previous platform, GreytHR. The initial setup was pretty easy too. Review collected by and hosted on G2.com.

I face a bit of a problem with responsiveness; it's very hard to use on small devices like mobile or tablet devices. Review collected by and hosted on G2.com.

The user interface is both intuitive and comprehensive, making even complex HR tasks feel surprisingly straightforward. In particular, the seamless leave management system and automated payroll processing have greatly minimized the need for manual work. Having all employee records accessible and being able to manage performance reviews from a single, well-organized dashboard is a major advantage. Review collected by and hosted on G2.com.

While Keka is overall a strong platform, its main drawback lies in the limited customization available for some reports, especially in the advanced analytics area. Furthermore, the mobile app would benefit from enhancements that bring it closer to the desktop site's capabilities, as certain administrative tasks remain challenging to perform without resorting to a browser. Review collected by and hosted on G2.com.

I really appreciate how quick and easy Keka makes compressing and extracting files. I prefer tools that work seamlessly without unnecessary complications, and Keka definitely meets that standard. The drag-and-drop feature is particularly convenient when I need to manage several files at once—it saves me a lot of time. Additionally, since it’s open-source, I feel good about supporting a tool that is both practical and community-driven. Review collected by and hosted on G2.com.

In my opinion, the interface is functional but could benefit from a visual update. Its minimalist design has its advantages, which I appreciate, but at times it comes across as somewhat basic or even a bit outdated when compared to more modern applications. I’ve also heard from others that the software can sometimes have trouble handling very large files or certain archive formats, although I personally haven’t encountered many problems in this area. Review collected by and hosted on G2.com.