Empuls Reviews & Product Details

Xoxoday powers rewards, incentives, and loyalty programs for 5,000+ companies worldwide, including Freshworks, Infosys, Capgemini, AT&T, H&M, and more, that help them engage and retain their employees, customers, and partners. With $1B+ annual GMV and 250+ integrations (MS Teams, Slack, Salesforce, HubSpot, SAP, and more), we make it simple for teams across HR, sales, marketing, and CX to drive measurable impact - boosting engagement, conversion, and retention. Headquartered across 12 global offices, including the US, Xoxoday delivers secure, scalable, global and flexible solutions. Our Suite of Products: 1. Empuls - Build a connected and motivated workplace with recognition, rewards, surveys, and an all-in-one employee engagement tool that also helps sales and channel leaders drive revenue, productivity, and motivation with real-time leaderboards, nudges, and automated payouts 2. Plum - A global rewards marketplace with 10M+ options across 30+ categories including gift cards, experiences, travel, merchandise, digital subscriptions, wellness, and charity donations in 175+ countries 3. Loyalife - An enterprise-grade loyalty solution for customers and channel partners to retain, engage, and maximize lifetime value with personalized and scalable rewards and also helps banks, payment providers, and reward platforms launch and manage merchant-funded promotions at scale

Seller

Xoxoday

Discussions

Empuls Community

Languages Supported

Afrikaans, Amharic, Arabic, Assamese, Azerbaijani, Bashkir, Belarusian, Bengali, Bosnian, Bulgarian, Catalan, Cebuano, Czech, Chuvash, Welsh, Danish, German, Greek, English, Esperanto, Estonian, Basque, Persian, Finnish, French, Scottish Gaelic, Irish, Galician, Gujarati, Haitian, Hebrew, Hindi, Croatian, Hungarian, Armenian, Iloko, Indonesian, Icelandic, Italian, Javanese, Japanese, Kannada, Georgian, Kazakh, Central Khmer, Kirghiz, Korean, Kurdish, Latin, Latvian, Lithuanian, Luxembourgish, Malayalam, Marathi, Macedonian, Malagasy, Mongolian, Malay, Burmese, Nepali, Newari, Dutch, Norwegian, Oriya, Punjabi, Polish, Portuguese, Pushto, Quechua, Romanian, Russian, Sanskrit, Sinhala, Slovak, Slovenian, Sindhi, Somali, Spanish, Albanian, Serbian, Sundanese, Swahili, Swedish, Tamil, Tatar, Telugu, Tajik, Tagalog, Thai, Turkmen, Turkish, Uighur, Ukrainian, Urdu, Uzbek, Vietnamese, Yiddish, Yoruba, Chinese (Simplified), Chinese (Traditional), Tibetan, Fijian, Maltese, Maori, Samoan, Tonga (Tonga Islands), Xhosa

Solution Type

All-in-One

Used by Mindlance and 2 others

Beta

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

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Empuls Integrations

(125)

Verified by Empuls

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Empuls Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Empuls, and what problem is it built to solve?

Empuls is used to support employee engagement by bringing recognition and rewards together with communication and feedback. It helps teams make appreciation and engagement activities easier to manage, including across distributed workforces.

What languages does Empuls support?

Empuls supports 107 languages, including English, Spanish, French, German, and Hindi, and others.

What company sizes and industries is Empuls the best fit for?

Empuls is used across mid-market and enterprise organizations, with employee engagement and recognition needs appearing across several industries. The clearest fit clusters include:

Company size: Mid-market and enterprise organizations.
Industries: Information technology and software, automotive, telecommunications, and financial services.

How long does it take to implement Empuls across a team?

Implementation is often reported as taking less than a month, with some teams getting started in a day or less. The reported timelines also include longer rollouts, particularly over one to three months.

Time to go live	Relative frequency
Less than 1 month	Most common
Less than 1 day	Also reported
1–3 months	Reported less often
6–12 months or more than 12 months	Occasional longer rollout

What customer support options does Empuls provide, and how do users find the overall support experience?

Empuls provides 24/7 live-representative support, along with chat and email/help-desk options. The experience is often described as responsive and helpful, particularly when resolving reward or redemption issues, though response times and the effectiveness of initial support can vary.

What is the experience like for teams switching to Empuls from another tool?

Switching to Empuls has been driven by the need for a broader, more flexible employee recognition and rewards experience. Compared with other recognition and engagement tools, users describe Empuls as offering more practical features, more redemption choice, and support for workflows across communication platforms; other moves have centered on better localization and simpler operations.

What features or capabilities could make Empuls even more useful?

Empuls could be more useful with refinements to customization, reporting, and the reward catalog. The most constructive opportunities are:

Offer more flexibility to tailor recognition posts, reward programs, and personalized messages.
Provide more detailed reporting and clearer engagement insights.
Expand reward and voucher choices, including locally relevant options in more regions.
Make navigation and redemption smoother, with fewer delays and clearer workflows.

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Adam M.

Senior Technical Writer

Information Technology and Services

Enterprise (> 1000 emp.)

Originally submitted 9/3/2025

"Streamlined Reward Platform, Excellent for Global Teams"

5/5

What do you like best about Empuls?

I appreciate the very straightforward UI of Xoxoday. Once it's set up, everyone has an account, and sending rewards is as simple as entering their corporate email and the amount in US dollars. The process is efficient because it allows sending rewards ahead of time for specific dates, like employee birthdays, making it easy to schedule these gestures. We can also send one-off standalone rewards, which is great for recognizing competition winners within the business. As both an internal user and recipient, I've found the experience to be quick and reliable. Additionally, the setup process is very straightforward, which is a big plus for our standardized onboarding process. Review collected by and hosted on G2.com.

What do you dislike about Empuls?

My only gripe would be maybe the range of options. You don't tend to see the option to have a temporary prepaid Mastercard or Visa card, for example, that you can spend on anything you have to choose from one of the retailers that's included in the option. But there's actually a lot to choose from there. It's perhaps an area for improvement that they could add, just a generic Mastercard that you can spin up and then spend on what you like or effectively withdraw the cash that way. Review collected by and hosted on G2.com.

What problems is Empuls solving and how is that benefiting you?

Xoxoday simplifies global rewards distribution, avoiding payroll complexities. It lets us send gifts converted to local currency, offering flexible retailer options. It's a single platform for sending US dollar gifts worldwide, making it more straightforward than dealing with various tax jurisdictions. Review collected by and hosted on G2.com.

Shouvik C.

Search Engine Optimization Analyst

Mid-Market (51-1000 emp.)

Originally submitted 8/3/2022

"Works like a Charm as Community Medium!"

4/5

What do you like best about Empuls?

No, it's all the same. They should improve a lot to be honest. Most of the chat providers are far far advanced to be honest. Look at discord. Review collected by and hosted on G2.com.

What do you dislike about Empuls?

The UX, community interactions, voice chat and many more could be added. Review collected by and hosted on G2.com.

Rae D.

Transaction Coordinator and Administrative Manager

Small-Business (50 or fewer emp.)

Originally submitted 6/5/2024

"Such a great platform to provide perks to your employees!!!"

5/5

What do you like best about Empuls?

I’m very pleased it continues to be such a great process. Very convenient for someone who doesn’t have a lot of time and needs to get in and have all the gifts done in a reasonable amount of time! Review collected by and hosted on G2.com.

What do you dislike about Empuls?

Not really. Other then being able to have a bit more ability to custom as a user, everything else is really good. No complaints. Review collected by and hosted on G2.com.

What problems is Empuls solving and how is that benefiting you?

XOXOday solves the challenge of sending gift codes to employees worldwide, including hard-to-reach areas. They offer a wide range of options, allowing recipients to choose their own gifts, making the experience more personal and enjoyable. So far my team has really loved this new piece we have brought in! Review collected by and hosted on G2.com.

Mohit S.

Senior Manager

Mid-Market (51-1000 emp.)

Originally submitted 5/24/2023

"Creates a motivational and positive environment"

4.5/5

What do you like best about Empuls?

What I really appreciate now is how effortlessly Xoxoday integrates with our daily work tools like Slack/MS Teams. It means rewarding someone or celebrating a milestone happens right in the flow of work, without needing to open another platform. It keeps the appreciation instant and highly visible. Review collected by and hosted on G2.com.

What do you dislike about Empuls?

Here are a few ways to polish that feedback. The goal here is to take your original point—making peer appreciation more public and collaborative—and frame it as a constructive, feature-focused suggestion.

Option 1: Professional & Clear (Best for corporate surveys)

"While the platform is solid, I’d love to see features that enhance team visibility. Specifically, it would be great if the comments and positive feedback shared about a colleague could be automatically broadcast or shared with the wider team. Making recognition more social would multiply its positive impact. Review collected by and hosted on G2.com.

Madhuri M.

Senior Executive Human Resources

Information Technology and Services

Mid-Market (51-1000 emp.)

5/19/2026

"Easy-to-Use Employee Rewards with Plenty of Gift Options"

3.5/5

What do you like best about Empuls?

What I like best about Xoxoday is its easy-to-use rewards and recognition system. It makes employee appreciation simple and engaging. I also like the variety of gift and reward options available for employees. Review collected by and hosted on G2.com.

What do you dislike about Empuls?

One thing I dislike about Xoxoday is that the platform can sometimes be slow or have occasional technical issues. At times, reward redemption or page loading takes longer than expected. The user interface could also be improved to make navigation smoother. Review collected by and hosted on G2.com.

What problems is Empuls solving and how is that benefiting you?

Xoxoday helps solve employee engagement and recognition challenges by providing an easy platform to reward and appreciate employees. It makes recognition more transparent, timely, and motivating. This improves employee morale, encourages better performance, and creates a more positive work culture. Review collected by and hosted on G2.com.

Rishabh J.

Founder

Consulting

Mid-Market (51-1000 emp.)

4/27/2026

"Easy Incentive Disbursements with Plenty of Redemption Options"

4.5/5

What do you like best about Empuls?

Xoxoday helped my company disburse incentives in a very simple way. The software was easy to use and offered a wide range of companies where the amount could be redeemed, including cash options like Paytm and Amazon Pay. For us, it stood out for its ease of use, the variety of options, and how self-explanatory it was. It was also fun for our team to receive their incentives on a monthly basis. Review collected by and hosted on G2.com.

What do you dislike about Empuls?

What I disliked was the percentage charged for the cash option to redeem the vouchers. I would have preferred a fee of around 3%, but the platforms were charging 7%. However, Xoxo Days’ stance was that they simply facilitate the options, and it’s up to the partner companies to decide on the charges. Review collected by and hosted on G2.com.

What problems is Empuls solving and how is that benefiting you?

Xoxo Day helps me access rewards in a modern way, with hundreds of options and an easy-to-use experience. It also creates a great customer experience for the recipient, while giving the person disbursing the amount clear tracking of usage. For my company, as I mentioned, it streamlines our sales incentive process and makes the overall workflow smoother. Review collected by and hosted on G2.com.

Taruna K.

Customer Relation Advisor

Mid-Market (51-1000 emp.)

Originally submitted 11/13/2023

"Help and Support team are very helpful and are readily available to fix your queries ASAP"

5/5

What do you like best about Empuls?

They ensure the seamless experience provided to every customers. Review collected by and hosted on G2.com.

What do you dislike about Empuls?

They should also start physical gifting options as it could benefit people not very tech sensible. Review collected by and hosted on G2.com.

What problems is Empuls solving and how is that benefiting you?

Xoxoday have helped in to gaze and opt out from more options when it comes to a platform for redemption of reward points. It provides options for direct shopping from platform as well along with the options to use the same reward points outside. It provides ways to get it as credit points, vouchers, wallet balance and more. Review collected by and hosted on G2.com.

Visakha P.

Associate Team Lead

Enterprise (> 1000 emp.)

Originally submitted 4/9/2026

"Xoxo: User-Friendly Voucher Redemption with Plenty of Brand Choices"

5/5

What do you like best about Empuls?

Xoxo is user-friendly and easy to use. Redeeming the vouchers is simple, and it offers multiple brand options to choose from. It’s a great platform for corporates and employees. I’ve been using this platform for more than 3.5 years now. Review collected by and hosted on G2.com.

What do you dislike about Empuls?

Overall, it’s a good platform. The only thing I dislike is that when I go to redeem, there’s a “Country” option that’s hard to understand. Review collected by and hosted on G2.com.

Shivangi S.

Senior Executive

Enterprise (> 1000 emp.)

Originally submitted 4/10/2026

"Easy and Convenient Reward Platform"

5/5

What do you like best about Empuls?

XOXO is really helpful because it offers multiple options, giving us a wide variety of platforms to choose from for shopping. This makes using the voucher more fun and interesting. Review collected by and hosted on G2.com.

What do you dislike about Empuls?

I’ve been using XOXO for the past 1.5 years and haven’t faced any issues so far. Review collected by and hosted on G2.com.

What problems is Empuls solving and how is that benefiting you?

Xoxoday basically makes things easier by bringing a lot of different brands and options into one place instead of us going through multiple platforms. For me, it’s really convenient because I get so many choices in one app, and I can quickly pick whatever I like. It just makes the whole experience simple and enjoyable. Review collected by and hosted on G2.com.