Financial Edge Reviews & Product Details


What is Financial Edge?

Designed with nonprofits in mind, it's the only nonprofit accounting solution that helps nonprofit financial executives manage their accounting needs

Write a Review

Financial Edge Profile Details

Financial Edge Profile Details

Provided by:

Provided by:
Michael Blanton
Product Marketing at Blackbaud

Website
www.blackbaud.com
Related Links
Q&A
Vendor
Blackbaud
Description
Serving the nonprofit and education sectors for 30 years, Blackbaud (NASDAQ: BLKB) combines technology and expertise to help organizations achieve their missions.
Company Website
Year Founded
1981
Total Revenue (USD mm)
730
HQ Location
Charleston, SC
Phone
+1.843.216.6200
Ownership
NASDAQ: BLKB
LinkedIn® Page
www.linkedin.com
Employees on LinkedIn®
3,416
Twitter
@blackbaud
Twitter Followers
35,998
Show moreShow fewer

Financial Edge Reviews

Filter Reviews
Filter Reviews
Sort by
Ratings
Company Size
User Role
All Industries
Write a Review
1-26 of 26 total Financial Edge reviews

Financial Edge Reviews

Write a Review
Filter By
Connections
Show reviews that mention
1-26 of 26 total Financial Edge reviews
Copy Review URL
Administrative Assistant
Education Management
Mid-Market
(51-200 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"Purchase orders and approval routing is easy with the product."

What do you like best?

The cataloging of various items I purchase allows for me to save recurring purchases and easily assemble future purchase orders by item or by copying existing requisitions. Approvals are also easy with the preset routing and ensures that all involved parties see what needs to be seen.

What do you dislike?

Load times in the system are not always idea and can slow down the flow of work. There is also limited ability to alter a purchase order once submitted even if it has not yet gone through any approvals. This can result in supervisors being burdened with requests for changes.

Recommendations to others considering the product:

This is a solid piece of web based software to fill a need at small universities or businesses and I would highly recommend it.

What problems are you solving with the product? What benefits have you realized?

This program solves the issue of maintaining contractor and supplier lists as well as records or purchasing history as it is easily accessed through the system. It also makes it easy to view budgets and see at a glance what funding is available for future purchases.

Copy Review URL
UP
Mid-Market
(51-200 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"Financial Edge edging out its competitors"

What do you like best?

All your expenses are shown in the General Ledger in detail. You can also see all the previous year's expenses and budgets, which is great because I was able to see my budget lines before I was hired so I can continue to manage these lines and analyze how to cut costs, or why certain fiscal years went over budget, etc.

What do you dislike?

I was told when credit card charges are entered in the General Ledger they only show up as a credit card charge but the finance team here cannot edit information to show what the charges were for.

Recommendations to others considering the product:

Great software to use even for the casual user. All of the information are right at your fingertips. You can access all the information from previous fiscal years and get a snapshot each week of how you are meeting your budget. I do have some issues with the software with my Windows 10. I get an error if I have the program open too long and then try to close the program. It could possibly be a Windows 10 problem and not with Financial Edge, but something to consider.

What problems are you solving with the product? What benefits have you realized?

It helps all departments in our company see each week how they are meeting their budgets. The general ledger shows every charge in your budget line. Very user friendly and easy interface.

Copy Review URL
AN
Mid-Market
(201-500 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"Financial Edge"

What do you like best?

Financial edge is one of the most robust grant tracking accounting software out there. It was created with non-profits in mind. All the reports and tracking abilities are highly customization with their visual charts organizer.

What do you dislike?

The platform seems dated and somewhat clunky. It is definitely not as pleasing to look at as their new NXT version. One of it's best perks is one of it's flaws, it's not very intuitive for new users because it is so highly customization. Their customer service for purchasing and implementing new services is not very helpful.

Recommendations to others considering the product:

Please be sure to allocate enough time on the front end to ensure that you implementation goes smoothly.

What problems are you solving with the product? What benefits have you realized?

The ability to track grants with a higher level of controls and reporting capabilities than Quickbooks.

Copy Review URL
UP
Small-Business
(11-50 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"Financial Edge"

What do you like best?

Financial Edge is useful if you are also using other Blackbaud products, like Raiser's Edge. I work in development and it helps to keep all of our finances and income in sync with other departments. It works like most other financial software systems.

What do you dislike?

I'd like it better if FE and RE were more deeply connected, like in one CRM system. I find some of the account names to be a bit long and not super intuitive.

Recommendations to others considering the product:

This is a great system if your syncing with other Blackbaud systems works.

What problems are you solving with the product? What benefits have you realized?

It's good back-up for Raiser's Edge. It's always good to have a second method of accounting, especially in an organization where a large amount of our income is contributed.

Copy Review URL
U
Mid-Market
(201-500 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"New user, not very skilled or experienced"

What do you like best?

The integration with Raisers Edge is the best thing about this product. Makes my life so much easier.

What do you dislike?

I'm not an accountant, so it's not really the product's fault that I don't understand it very well.

Recommendations to others considering the product:

If you use RE, you should use FE. It only makes sense. I'm not an accountant, though, so I don't know the system very well.

What problems are you solving with the product? What benefits have you realized?

Financial management for my foundation, which is 95% funded by donations, which are managed through the Raisers Edge. The primary benefit is the integration between the two systems. We used to use Quickbooks. This is much better.

Copy Review URL
U
Mid-Market
(51-200 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"Excellent product"

What do you like best?

Consistency. Blackbaud is consistent between its products. It is also very easy to navigate.

What do you dislike?

The fixed asset module is too basic. You cannot partially dispose of an asset or build assets that have multiple components.

Recommendations to others considering the product:

It is an excellent product for non profit organizations. It has multiple modules to customize and is capable of linking with Raiser's Edge

What problems are you solving with the product? What benefits have you realized?

It doesn't really solve a problem. It is the major tool for storing and reporting the financial activities and status of the company.

Copy Review URL
Controller
Non-Profit Organization Management
Mid-Market
(501-1000 employees)
Validated Reviewer
Review Source
Copy Review URL

"Evaluated for new GL system"

What do you like best?

Compared to our legacy system this system looked great. Very sleek- nice dashboards- electronic PO's and looked pretty user friendly. The system looked to be much easier to navigate than our current system. In addition you have the ability to scan a lot of support into the system (invoices and billing) and drill down to the source document from reports.

What do you dislike?

Main thing that we disliked about the system was in evaluating the system capabilities the vendor was very slow in getting back to us. This gave us the impression that they didn't really care all that much about obtaining our business. We had very specific questions on system capabilities around specific billing needs at our organization. We went round and round on answers for several months- hearing the system could not do it and then having them come back and say that it could (after we told them we could not sign up for the system if it couldn't handle the billing requirements). Just a frustrating process when at first it looked very promising.

Recommendations to others considering the product:

I would recommend making sure you have a very strong consultant involved when it comes to implementing a new general ledger system and someone that can steer you in the right direction or assist in evaluating multiple general ledger systems. Also ensure that the sales person you are dealing with at the vendor is strong- some of them just end up wasting time in the process.

What problems are you solving with the product? What benefits have you realized?

We are trying to look for a new general ledger system as we have outgrown our current legacy system. The process of evaluating multiple vendors was certainly enlightening and gave us a very good understanding of what questions to ask when evaluating different system and also made us appreciate the fact that you want very strong consultants when it comes to implementing a new general leger system.

Copy Review URL
AP
Mid-Market
(51-200 employees)
Validated Reviewer
Review Source
Copy Review URL

"Surprisingly Convenient Program"

What do you like best?

BlackBaud is extremely user-friendly. It's intuitive, easy to use, and a great way to store massive amounts of data in a concise and clean manner. It's sleek, smart, and a great program.

What do you dislike?

I like to consider myself a pretty tech- savvy person, but some of the shortcuts weren't initially intuitive. Using CTL-L to save took me some getting used to, but once I got the hang of it, everything else was pretty easy. In addition, I do wish there was a way for the program to automatically log the user who enters the data so we can keep track, but there are manual ways to do that.

Recommendations to others considering the product:

Easy to use - great product. Definitely a good choice.

What problems are you solving with the product? What benefits have you realized?

This is a way for us to conveniently track all of our applicants and see where they are in our application process. It allows us to log each of the components of the application process and time-stamp them. This allows us to stay organized throughout a very detail-oriented process.

Copy Review URL
UN
Mid-Market
(51-200 employees)
Validated Reviewer
Review Source
Copy Review URL

"Great Produce. Overall great package, but pricey. "

What do you like best?

Features everything you could want in a donor database system. Great for financial management and having your staff input the necessary information to pull the reports you need. Fairly easily to use, once you have training. Product also syncs up with other systems, like websites, mobile donations, etc.

What do you dislike?

Overall product is expensive, especially for a nonprofit. You pay for what you get. Premium price for a high-quality product.

Recommendations to others considering the product:

Think about lowering the price to make it more affordable and accessible for nonprofits.

What problems are you solving with the product? What benefits have you realized?

Our financial accounting system. Much of the projects we complete must be allocated to a fund source. For instance, we need to report that this grant was used to complete any given project. Being able to quickly and easily pull this information is critical.

Copy Review URL
AN
Small-Business
(2-10 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"Good Solid Financial System"

What do you like best?

It is a very solid and tight financial system. It is easy to navigate and has good system security.

What do you dislike?

I don't like that certain features are considered "extra" such as Advanced Budget Manager or Fixed Assets - it should just be available to everyone who owns a license.

What problems are you solving with the product? What benefits have you realized?

There really wasn't any business problems it was solving for us as we migrated from an existing financial system that actually had more features. We moved to FE as it integrates with RE.

Copy Review URL
IH
Enterprise
(5001-10,000 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"FE reporting easy to train"

What do you like best?

Once reports are set up it is easy to train others and transfer use across the University.

What do you dislike?

If you are not an accountant it is very difficult to understand all the layers involved in a record

What problems are you solving with the product? What benefits have you realized?

Business reporting and tracking over the years. Able to allow users across the university with granular security access and specific training.

Copy Review URL
Director of Technology Operations and Innovation
Information Technology and Services
Validated Reviewer
Review Source
Copy Review URL

"Meets our needs well."

What do you like best?

While complex, it's a useful tool for managing financials, student data etc. We have a sync between Raisers Edge and Financial Edge that keeps our databases synchronized.

What do you dislike?

The code base may be a bit old, some features like the Dashboard require using some very outdated Office XP Web Components. The software itself seems stable enough. There is uncertainty about their Whipple Hill acquisition and what it means for us since we were/are Whipple Hill and Blackbaud customers when it was bought out.

Recommendations to others considering the product:

Wait for the dust to settle on the transition with Whipple Hill. It's still good software, but there are too many unknowns at this point.

What problems are you solving with the product? What benefits have you realized?

We're managing all student information through the software.

Copy Review URL
AN
Small-Business
(2-10 employees)
Validated Reviewer
Review Source
Copy Review URL

"Quality nonprofit accounting solution"

What do you like best?

Allows for a great deal of customization in order to allow us to create the specific reports we need. We are heavily federally funded and the grants option helps to ensure compliance with spending regulations. This is a complete nonprofit solution that meets all of our needs.

What do you dislike?

The system can be slow and buggy at times, but this is something Blackbaud continues to work on.

Recommendations to others considering the product:

Full nonprofit accounting solution, great support from Blackbaud, put time and effort into implementation and data migration

What problems are you solving with the product? What benefits have you realized?

Day to day accounting needs are being met with a high level of confidence in the internal controls being put in place.

Copy Review URL
UN
Small-Business
(2-10 employees)
Validated Reviewer
Review Source
Copy Review URL

"New User but great experience"

What do you like best?

This program worked really well for the walk we were in and allowed for easy donations from our walkers.

What do you dislike?

There was not a simple way to register mailed donations for the walk. This may be a specific circumstance but it still became irritating.

Recommendations to others considering the product:

Please understand that for everything you need and want there is a price for that. Customer service and help... there is a cost. The more customization... cost.

What problems are you solving with the product? What benefits have you realized?

We are using this for a walk fundraising platform. This also ensures that the other non-profits are able to use the same financial software and compatibility.

Copy Review URL
A
Mid-Market
(51-200 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"Great idea, not fully implemented"

What do you like best?

Modern, intuitive, user-friendly design

What do you dislike?

Lack of key features and seemingly easy to implement improvements are not well responded to

Recommendations to others considering the product:

Be pro-active in feature updates and roll-out of planned roadmaps. The ideas are great, and very useful once activated.

What problems are you solving with the product? What benefits have you realized?

Non-profit accounting, efficiencies from outdated systems

Copy Review URL
AN
Mid-Market
(201-500 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"Great Customer Service!"

What do you like best?

I like if you have any questions for reporting you can use a chat application. They can give you step by step on how to generate a report, making it very easy and efficient.

What do you dislike?

I wish there were not so many steps to generate a report.

What problems are you solving with the product? What benefits have you realized?

It helps organize all my donors.

Copy Review URL
UP
Small-Business
(11-50 employees)
Validated Reviewer
Review Source
Copy Review URL

"Every day use as an accountant as a community foundation"

What do you like best?

Ability to adjust JE before posting. Reporting is straight forward once things are set up in system for reporting. Easy to use with posting JE's. Importing of JE is beneficial to me and easy.

What do you dislike?

Formatting of Reports to excel/pdf. Length of time it takes to run reports. The lack of compatibility with other software including Endowment Manager. Customer service is not responsive and it is hard to get questions answered sometimes with Blackbaud.

What problems are you solving with the product? What benefits have you realized?

Use FE to run day to day operation of a community foundation. The problems solved with the software consist of accounts payable recording, check cutting, reporting, budgeting and analysis. The benefits consists of value brought to the foundation by reporting for board presentation and approval.

Copy Review URL
UR
Mid-Market
(51-200 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"Financial Edge is an excellent accounting software package!"

What do you like best?

I like the integration of the modules - General Ledger, Accounts Payable, Accounts Receivable, Cash Receipts, Student Billing, and Fixed Assets. We are also integrated with Raiser's Edge for the development side of business. I like to ease-of-use in learning each module. I value the training and user resources available online and via phone.

What do you dislike?

Financial Edge reports are not as easy to create as I would like.

What problems are you solving with the product? What benefits have you realized?

Managing internal controls. Generating meaningful financial reports for management and our Board.

Copy Review URL
UP
Small-Business
(11-50 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"Clunky but Serviceable "

What do you like best?

Financial Edge allows us to track and monitor payments and cut checks more easily.

What do you dislike?

Financial Edge is integrated with the other Blackbaud products, but it is really redundant. Sure you can cut checks and monitor your payables - but a lot of work is duplicative of the other Blackbaud products

Recommendations to others considering the product:

Look elsewhere

What problems are you solving with the product? What benefits have you realized?

Financial Edge streamlines our accounting process but it does involve a lot of extra work. I wouldnt cite any benefits

Copy Review URL
AH
Small-Business
(2-10 employees)
Validated Reviewer
Verified Current User
Review Source
Copy Review URL

"Great product for non-profits! "

What do you like best?

It's fairly easy to navigate and get information from.

What do you dislike?

The software is expensive and you will most likely need to purchase additional modules for needed features.

Recommendations to others considering the product:

It's expensive to get and the yearly contract fee is a little high.

What problems are you solving with the product? What benefits have you realized?

This really streamlined our accounting. It's nice that it communicates with Raiser's Edge our database software.

Copy Review URL
UN
Mid-Market
(501-1000 employees)
Validated Reviewer
Review Source
Copy Review URL

"Too clunky for my taste"

What do you like best?

I like that when payments are entered in Blackbaud Kintera they automatically transfer over into FE

What do you dislike?

It duplicates accounts if the account does not fully match a previous entry. For example, if Susie Q entered her first time as living on Row Lane and then second time as living on Row Ln. - two separate accounts are created.

What problems are you solving with the product? What benefits have you realized?

Tracking system. Benefit to not having to manually transfer

Copy Review URL
Small-Business
(11-50 employees)
Validated Reviewer
Review Source
Copy Review URL

"Best Software"

What do you like best?

Ease of learning the functionality of each module

What do you dislike?

import fields are difficult to decipher. There are no help screens for the different fields

What problems are you solving with the product? What benefits have you realized?

Backlog

Copy Review URL
UN
Mid-Market
(501-1000 employees)
Validated Reviewer
Review Source
Copy Review URL

"Extensive Capabilities"

What do you like best?

There are a variety of functions in this software that make it very versatile and easily collect, compile, and process data for you.

What do you dislike?

There can be a steep learning curve with this program. However, more you use the application, the better you will be at utilizing the functions to capacity

What problems are you solving with the product? What benefits have you realized?

Collecting donor information and tracking contacts has been very helpful.

Copy Review URL
Financial Controller
Non-Profit Organization Management
Mid-Market
(51-200 employees)
Validated Reviewer
Review Source
Copy Review URL

"Easy to use "

What do you like best?

It's a user friendly software. Very easy to use for reporting, budgeting and data mining.

What do you dislike?

Nothing really. It's easy to use. I have no complaints.

What problems are you solving with the product? What benefits have you realized?

Reporting, budgeting.

Copy Review URL
UE
Enterprise
(10,001+ employees)
Validated Reviewer
Review Source
Copy Review URL

"Easy to learn"

What do you like best?

Data entry was simple to learn. My mentor had to leave after two days of training but I had a handle on knowledge at that point.

What do you dislike?

It feels somewhat dated. The look could stand some updating.

What problems are you solving with the product? What benefits have you realized?

Keeping track of finances for the enrollment department at college.

Copy Review URL
AN
Small-Business
(2-10 employees)
Validated Reviewer
Review Source
Copy Review URL

"Not my favorite..."

What do you like best?

The idea that it can sync with other Blackbaud products.

What do you dislike?

The difficulty in getting the sync to actually work and be accurate.

Recommendations to others considering the product:

Make sure you can have a good sync. If not you will spend years with two silohed products.

What problems are you solving with the product? What benefits have you realized?

Nonprofit accounting.

Financial Edge Features

  • Journal Entries
  • Tags / Dimensions
  • Audit Trail
  • Invoice Customization
  • AR Automation
  • Collections Automation

Financial Edge User Ratings

7.5
Ease of Use
Average: 8.0*
7.6
Quality of Support
Average: 8.2*
6.3
Ease of Setup
Average: 7.2*
* Nonprofit Accounting Category
Do you work for Financial Edge?

Financial Edge Categories on G2