Martus Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use with Martus, enjoying clear presentations and seamless integration in their workflows. (36 mentions)

Users highlight the excellent customer support of Martus, which enhances user experience and facilitates budgeting conversations. (19 mentions)

Users value the seamless integrations of Martus with accounting software, enhancing transparency and efficiency across departments. (19 mentions)

Users value the streamlined budgeting process of Martus, significantly reducing time and increasing accessibility for managers. (18 mentions)

Users appreciate the budgeting efficiency of Martus, significantly reducing time spent on budget preparation and management. (16 mentions)

Users find the learning curve steep, requiring time to adapt and understand data reporting effectively. (9 mentions)

Users find the steep learning curve of Martus challenging, requiring time to effectively adapt to the system. (6 mentions)

Users find Martus complex to use, with a confusing UI and intricate filters that can overwhelm newcomers. (5 mentions)

Users express confusion with the interface, struggling with non-intuitive features and filter navigation in Martus. (5 mentions)

Users find the learning difficulty of Martus challenging, needing time to understand and manipulate data effectively. (5 mentions)

5 Pros or Advantages of Martus

1. Ease of Use

Users appreciate the ease of use with Martus, enjoying clear presentations and seamless integration in their workflows.

See 36 mentions

See Related User Reviews

Nealy W.

Small-Business (50 or fewer emp.)

5.0/5

"Intuitive and Efficient with Fantastic Support"

What do you like about Martus?

I find Martus very intuitive to use, even as a first-time user. The ease of use really stands out for me. Additionally, the support module is fantasti

jerry T.

Small-Business (50 or fewer emp.)

5.0/5

"Best Sage Intacct Integrated Budget Planning Application"

What do you like about Martus?

The program is intuitive to use. It's integration with Sage Intacct is an invaluable tool for all of our budget managers throughout the organization.

2. Customer Support

Users highlight the excellent customer support of Martus, which enhances user experience and facilitates budgeting conversations.

See 19 mentions

See Related User Reviews

jerry T.

Small-Business (50 or fewer emp.)

5.0/5

"Best Sage Intacct Integrated Budget Planning Application"

What do you like about Martus?

The program is intuitive to use. It's integration with Sage Intacct is an invaluable tool for all of our budget managers throughout the organization.

Mark K.

5.0/5

"User-Friendly Budgeting Software"

What do you like about Martus?

I love how simple it is to use Martus! During implementation, they worked with us to show us all the benefits of the system and how simple it is! From

3. Integrations

Users value the seamless integrations of Martus with accounting software, enhancing transparency and efficiency across departments.

See 19 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Game-changer for collaboration, budgeting and financial analysis!"

What do you like about Martus?

Absolutely love the real time availability of financial data for all our department heads and of course the streamlining process of budgeting! Plus th

jerry T.

Small-Business (50 or fewer emp.)

5.0/5

"Best Sage Intacct Integrated Budget Planning Application"

What do you like about Martus?

The program is intuitive to use. It's integration with Sage Intacct is an invaluable tool for all of our budget managers throughout the organization.

4. Budgeting Management

Users value the streamlined budgeting process of Martus, significantly reducing time and increasing accessibility for managers.

See 18 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Game-changer for collaboration, budgeting and financial analysis!"

What do you like about Martus?

Absolutely love the real time availability of financial data for all our department heads and of course the streamlining process of budgeting! Plus th

jerry T.

Small-Business (50 or fewer emp.)

5.0/5

"Best Sage Intacct Integrated Budget Planning Application"

What do you like about Martus?

The program is intuitive to use. It's integration with Sage Intacct is an invaluable tool for all of our budget managers throughout the organization.

5. Budgeting Efficiency

Users appreciate the budgeting efficiency of Martus, significantly reducing time spent on budget preparation and management.

See 16 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Game-changer for collaboration, budgeting and financial analysis!"

What do you like about Martus?

Absolutely love the real time availability of financial data for all our department heads and of course the streamlining process of budgeting! Plus th

Barbara H.

Mid-Market (51-1000 emp.)

5.0/5

"Great Budgeting Software!"

What do you like about Martus?

It allows me to give everyone the ability to do their budgets paperless

5 Cons or Disadvantages of Martus

1. Learning Curve

Users find the learning curve steep, requiring time to adapt and understand data reporting effectively.

See 9 mentions

See Related User Reviews

Anthony B.

4.0/5

"Martus serves our needs well. We do'nt use it to its full capacity, we could do a lot more with it."

What do you dislike about Martus?

For a small school like ours it is fairly complex to use.

Sherry M.

4.5/5

"It is fairly easy to use and great for other employees to budget and view their actual results"

What do you dislike about Martus?

Can be a little tricky to understand how to pull different data

2. Steep Learning Curve

Users find the steep learning curve of Martus challenging, requiring time to effectively adapt to the system.

See 6 mentions

See Related User Reviews

Sherry M.

4.5/5

"It is fairly easy to use and great for other employees to budget and view their actual results"

What do you dislike about Martus?

Can be a little tricky to understand how to pull different data

Allison H.

4.0/5

"Martus as a new client"

What do you dislike about Martus?

Nothing to really dislike, just know there is a lengthy learning curve for software terminology, and just learning the many options for configuration

3. Complexity

Users find Martus complex to use, with a confusing UI and intricate filters that can overwhelm newcomers.

See 5 mentions

See Related User Reviews

Anthony B.

4.0/5

"Martus serves our needs well. We do'nt use it to its full capacity, we could do a lot more with it."

What do you dislike about Martus?

For a small school like ours it is fairly complex to use.

Ian M.

Small-Business (50 or fewer emp.)

4.0/5

"Makes budgets easy to organize"

What do you dislike about Martus?

Could be a better user experience for non-accountants. Departments cannot share budgets amongst themselves (ie 2 people in the education department ca

4. Confusion

Users express confusion with the interface, struggling with non-intuitive features and filter navigation in Martus.

See 5 mentions

See Related User Reviews

Caleb B.

Mid-Market (51-1000 emp.)

5.0/5

"Martus has been a game changer for our organization"

What do you dislike about Martus?

I don't like that when I wanted to open a worksheet in the Planner section, it doesn't automatically open it in a new tab. Because then I have to go b

Ian M.

Small-Business (50 or fewer emp.)

4.0/5

"Makes budgets easy to organize"

What do you dislike about Martus?

Could be a better user experience for non-accountants. Departments cannot share budgets amongst themselves (ie 2 people in the education department ca

5. Learning Difficulty

Users find the learning difficulty of Martus challenging, needing time to understand and manipulate data effectively.

See 5 mentions

See Related User Reviews

Sherry M.

4.5/5

"It is fairly easy to use and great for other employees to budget and view their actual results"

What do you dislike about Martus?

Can be a little tricky to understand how to pull different data

Allison H.

4.0/5

"Martus as a new client"

What do you dislike about Martus?

Nothing to really dislike, just know there is a lengthy learning curve for software terminology, and just learning the many options for configuration

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Keith G.

Controller

Small-Business (50 or fewer emp.)

7/29/2026

"Great-Looking Platform with High Technical Capabilities and Excellent Support"

4/5

What do you like best about Martus?

The online platform looks great and the technical capabilities are very high. Learning how to utilize the program is not intuitive however Martus makes up for this by providing excellent customer support. Review collected by and hosted on G2.com.

What do you dislike about Martus?

I find that Martus is very passive in terms of where to go, what to do next and how to complete budget sections. The program does not lead you and is not structured in a manner that is sequential. It is difficult to get a birds eye view on what you have done and what still needs to be completed. The program requires a great deal of customer support to get it set up and working. In addition, Martus does not offer a Contracts module. This is very important in terms of budgeting as your YTD balance versus your YTD Balance PLUS encumbered amounts drastically changes what you have available to spend. I think this is a non negotiable component that Martus needs to add as soon as feasibly possible. Review collected by and hosted on G2.com.

Gabe R.

CFO

Small-Business (50 or fewer emp.)

7/23/2026

"Smooth accounting integration with easy reports, Excel exports, and great value"

5/5

What do you like best about Martus?

Martus integrates smoothly with our accounting software and provides useful reports that staff can run easily. It also lets us set permissions in a way that gives users straightforward access to their own departments. The reports are simple to run and save. The software allows for exports to and imports from Excel, which we find exceptionally handy in budget preparation. The cost is very reasonable for the tools it affords us. Martus syncs each night with our accounting system so actual revenue and expenses are kept up-to-date. Their team helped us get set up and trained in short order and we could start using it right away. Review collected by and hosted on G2.com.

What do you dislike about Martus?

Martus has very beneficial reports which allow us to drill down to see the details of transactions. It's very helpful to read the memos of transactions while reviewing budget-to-actual reports. However, the drill down option is not available from all report configurations. A P&L by month does allow drill down to details while the same P&L organized by department does not. Review collected by and hosted on G2.com.

Response from Garrett Linfield of Martus

edit

Hello Gabe,

Thank you so much for taking the time to leave us a review! We’re thrilled to hear Martus is working so well for you, and that you are using all the available features, including the segmentation of access.

We also really appreciate your feedback on reporting. Our support team would like to discuss further, please send in a support ticket and our team would be happy to review further.

Thanks again for your feedback and partnership. We’re so glad to have you as part of the Martus community!

Stephanie S.

Office Manager

Small-Business (50 or fewer emp.)

6/30/2026

"Martus: Streamlined, Secure Budgeting — Accurate Budgets with Granular Access"

5/5

What do you like best about Martus?

Martus gives our staff immediate access to their individual budgets, eliminating the need for me to send out 13 separate spreadsheets. The account settings make it simple to show each person only what they need to see while preventing access to restricted information. The budgeting tool was easy to learn and included useful features that helped produce more accurate budgets.

I was also blown away by our onboarding experience with Martus. They clearly laid out the whole process, gave us prep work and homework to help us best understand what we were learning, and gave us all the recordings of our trainings. Nika, our implementation specialist could answer every question we asked, and helped us learn how Martus could work best for us. Once you are done, they don't leave you out to dry. They are there with follow up trainings and an excellent service team. Review collected by and hosted on G2.com.

What do you dislike about Martus?

The one thing we really wish Martus would offer is a full accounting module. We already have our complete chart of accounts set up; if Martus added the functionality to manage our finances directly, right there within Martus—so we wouldn't have to import from another program—that would be amazing. Review collected by and hosted on G2.com.

What problems is Martus solving and how is that benefiting you?

Our finance team used to spend multiple hours every month sending out budget updates after the month closed. If we ran short on time, individual budget spreadsheets would often go several months without being updated. Now, with Martus, I can import a single spreadsheet and everyone receives their budget updates on time each month. Their support team is amazing to work with if we have questions and we are able to get responses quickly. Review collected by and hosted on G2.com.

Response from Arianna Santiago of Martus

edit

Hi Stephanie, thank you for this thoughtful review! It’s great to hear that sending 13 separate spreadsheets is a thing of the past, and that your staff now get their budget updates on time every month. That’s exactly the kind of time savings we hope for when a team adopts Martus.

We’re thrilled you were blown away by the onboarding process. Prep work, homework, and trainings recordings are a big part of how we help teams feel confident from day one, and we’re glad we're keeping that momentum going. We'll pass your shout-out to Nika.

Thank you also for the feedback on wanting a full accounting module with your Martus experience. While Martus is built to work alongside your accounting system rather than replace it, we wish we could do it all. I’ve shared your input with our product team. In the meantime, if there are ways we can make your import process smoother, we’d love to help.

Thank you for being part of the Martus community!

jerry T.

Controller

Small-Business (50 or fewer emp.)

2/5/2026

"Best Sage Intacct Integrated Budget Planning Application"

5/5

What do you like best about Martus?

The program is intuitive to use. It's integration with Sage Intacct is an invaluable tool for all of our budget managers throughout the organization. Additionally, the Martus support team is a cut above the rest. The response times are almost immediate, and the assistance provided always presents a solution to the issues we face. Review collected by and hosted on G2.com.

What do you dislike about Martus?

I really don't have a downside to Martus. We were able to connect all budget managers quickly and our support representative provides in-depth training to all users on an annual basis. Review collected by and hosted on G2.com.

What problems is Martus solving and how is that benefiting you?

The Finance team as well as all department managers now have live Sage Intacct database access to budget data against actual expenses and can run their own reports without requiring Finance team assistance. Prior to Martus, budgeting was managed using Excel spreadsheets. Martus has saved managers and Finance significant time and has provided accurate data whenever necessary. Review collected by and hosted on G2.com.

Response from Joseph Plagge of Martus

edit

Thank you so much for this great feedback! Please don't hesitate to reach out to our team if we can assist in any way.

Andy D.

Senior Staff Accountant

Mid-Market (51-1000 emp.)

7/23/2026

"Easy-to-Use Budgeting with Fast Support and Seamless Business Central Integration"

4.5/5

What do you like best about Martus?

Easy-to-use personnel budgeting tools with the ability to import payroll data. Support is fast and customer-friendly. Integration with our general ledger software (Business Central) also makes it easy to load real-time financial information. Review collected by and hosted on G2.com.

What do you dislike about Martus?

Not all attachments in Business Central are carried over to Martus to be able to be opened and seen on Martus interface. Only attachments from purchase invoices are carried over to Martus, not from General Journal Entries. Review collected by and hosted on G2.com.

What problems is Martus solving and how is that benefiting you?

Since starting with Martus 3 or 4 years ago they added integration with Business Central which was helpful for updating real-time financial information. Added the ability to freeze budget worksheets through a future month at our request in order to more easily do our mid-year budget reforecast. Added the ability to export budget from Martus in a format that is easily upload able to our General Ledger Software Review collected by and hosted on G2.com.

Response from Arianna Santiago of Martus

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Thank you for taking the time to review Martus, Andy! It's wonderful to hear that personnel budgeting, payroll imports, and the Business Central integration are making it easier to keep your financial information current. We're also so glad our Support team has been fast and friendly when you've needed them.

It means a lot that you've been with us for several years. We're glad features like freezing budget worksheets for your mid-year reforecast, and exporting budgets in a format that's ready for your general ledger, have made a difference for your team.

Thank you as well for your feedback about General Journal Entry attachments from Business Central. We appreciate you letting us know which attachments matter most in your workflow.

Thanks again for 3+ years of partnership. We're grateful to have you as a Martus customer!

Naiomi C.

Controller

Mid-Market (51-1000 emp.)

10/29/2026

"Intuitive Budgeting, Responsive Support, and Effortless Planning"

5/5

What do you like best about Martus?

I love that Martus is intuitive, has robust onboarding, and provides continued support. The module design is easy to understand, and the flow feels intuitive. The knowledge base is very helpful, with step-by-step instructions and videos, and the help desk is very responsive. Martus also removes the need for challenging front-end formulas, with customizations on the back end, and I can get very detailed budgeting costs for personnel. Setup was fairly easy because of the quality of support and implementation from the Martus team. Vicky on the implementation team is an absolute rock star. Review collected by and hosted on G2.com.

What do you dislike about Martus?

None at this time. Review collected by and hosted on G2.com.

Response from Garrett Linfield of Martus

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Hi Naiomi,

Thank you so much for taking the time to share your feedback! We’re thrilled to hear that our software has helped solve the need for multiple workbooks, allowing you to budget and forecast more efficiently.

We also really appreciate your candid thoughts regarding our documentation and support teams, they are what make us great.

Thanks again for your review and partnership, we’re so glad to have you as part of the Martus community!

Bruce M.

Director of Communication

Small-Business (50 or fewer emp.)

7/23/2026

"Simple, Reliable Budgeting with Solid Intacct Integration and Responsive Support"

4.5/5

What do you like best about Martus?

I like the simplicity of the user interface and the ability the workflow and resources associated with our budgeting process. I particularly appreciate the integration of the personnel budgeting. On the occasion when I've needed support the team has been very responsive. I've also found Martus to be very reliable. The integration with our accounting software, Intacct, is very solid. While not cheap, I think it is an excellent value and proves it's worth with saved staff time in budgeting and reporting. Review collected by and hosted on G2.com.

What do you dislike about Martus?

While not really a "dislike" I would like to see deeper integration with AI tools in the future. Review collected by and hosted on G2.com.

Response from Garrett Linfield of Martus

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Hello Bruce,

Thank you so much for taking the time to leave us a review! We’re thrilled to hear Martus is working so well for you. We really appreciate the call out of our support team. They might not be needed all the time, however, when they are, I am glad to hear they are working so well for you.

We also really appreciate your feedback on AI features. This is something we are actively reviewing and will provide updates once they are available.

Thanks again for your feedback and partnership. We’re so glad to have you as part of the Martus community!

Ann C.

Senior Financial Analyst

Mid-Market (51-1000 emp.)

10/29/2019

"Very easy to use"

5/5

What do you like best about Martus?

Easy navigation, cloud based, do not need to use spread sheets to budgets, easy to understand layout Review collected by and hosted on G2.com.

What do you dislike about Martus?

Cannot freeze view, cannot edit an account on the line item, have to frequently save when making changes, does not auto save. Review collected by and hosted on G2.com.

Response from Garrett Linfield of Martus

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Hi Ann,

Thank you so much for taking the time to share your feedback! We’re thrilled to hear that our you are enjoying the ease-of-use that Martus has to offer.

We also really appreciate your candid thoughts regarding your functionality concerns. We will bring this up with our support teams and see if we can review this further.

Thanks again for your review and partnership, we’re so glad to have you as part of the Martus community!

Carmela C.

Chief Financial and Administrative Officer

Small-Business (50 or fewer emp.)

7/2/2026

"User-Friendly Budgeting that eliminates the manual worksheet!"

5/5

What do you like best about Martus?

User friendly, personnel budgeting, the special purpose worksheets, it enables other outside the finance dept to easily view financial results, entering budgets and seeing immediate impact on the bottom line. Review collected by and hosted on G2.com.

What do you dislike about Martus?

It's difficult to go back on previous screens with the fiscal year reverting back to the default. Also, using the back feature is not has user friendly as I would like, I have to go back and select the paramenters. Review collected by and hosted on G2.com.

What problems is Martus solving and how is that benefiting you?

The elimination of manual spreadsheets and the manual rollup to a consolidated budget. The personnel budgeting module has saved me hours ouf work, especially when creating several scenarios for comparison. Also, I don't need to send out financial reports to budget managers any longer, I send a Martus notification that reports are ready to be viewed in Martua. Review collected by and hosted on G2.com.

Response from Garrett Linfield of Martus

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Hello Carmela,

Thank you so much for taking the time to share your feedback! We are happy to hear you are enjoying the ease of use, and detailed functionality. Also we love the fact that your "non-finance" teams are able to use easily as well.

We also really appreciate your candid thoughts regarding your functionality feedback. We will provide this feedback to our team.

Thanks again for your review and partnership, we’re so glad to have you as part of the Martus community!

Verified User in Religious Institutions

Mid-Market (51-1000 emp.)

10/20/2023

"Game-changer for collaboration, budgeting and financial analysis!"

5/5

What do you like best about Martus?

Absolutely love the real time availability of financial data for all our department heads and of course the streamlining process of budgeting! Plus this all syncs with our accounting software which makes it invaluable to us! Its also a great time saver for everyone involved and reduces the risk of errors. Love it! Review collected by and hosted on G2.com.

What do you dislike about Martus?

I honestly can't see a real downside to the Martus Software for our purposes! I don't know about the sophistication of some businesses and whether it can accommodate their needs, but I'm guessing they have a way or are working on a way to meet those needs too! The only issue I had was needing more characters to go back and forth when questioning a ministry areas budget. This may already have been addressed for the next round of budgeting which starts here in September. Review collected by and hosted on G2.com.

What problems is Martus solving and how is that benefiting you?

Allows users to get information immediately without having to ask our accounting department. Helps to eliminate error and streamlines the budgeting process so it is much more efficient in time especially. The uploading directly to our accounting software which is Sage Intacct is so helpful and a great plus as well. Before we did everything in Excel using templates but had to manually put into our accounting system when finalized which was extremely time consuming. Review collected by and hosted on G2.com.

Response from Arianna Santiago of Martus

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Thank you for the fantastic review! We're thrilled that Martus gives your department heads real-time access to financial data and has made budgeting faster and more accurate for your team. Replacing Excel templates and manual entry with a direct sync to Sage Intacct is a big win, and we're so glad it's saving everyone time.

We appreciate you mentioning the comment character limit when you're discussing a ministry area's budget. Feedback like this helps us understand how teams collaborate during the budget process, and we'll pass that on to our team.

Thanks again for your kind words and for being part of the Martus community!